APS Payroll vs NEOGOV

Paylocity

Rippling

BambooHR

One unified platform for HR, Finance, and IT. Connect people, processes, and data. Automate tasks and drive business growth. 

Rippling is a cloud-based workforce management system that helps businesses manage operations across HR, finance, and IT.

BambooHR centralizes employee, payroll, time, and benefits data in one platform, ensuring accurate, secure, and coordinated information for peace of mind.

Corporate Administrator

I have spoken with several team members on many different occasions and every team member is eager to help and provide great responses.    Whenever I have an issue (which is not often), my questions are answered promptly with resolution.  

Human Resources Generalist

Thanks to APS, I was able to streamline the process through which staff members access eSelfserve and punch in/out.

APS delivers payroll services with full-service tax compliance and a unified HCM platform. Designed for small, midsize, and larger organizations, our cost-effective SaaS solution makes payroll processing simple, accurate, and stress-free.

1099 Preparation

401(k) Tracking

Access Controls/Permissions

Accounting

Accounting Integration

Activity Dashboard

Alerts/Notifications

Applicant Tracking

Application Management

Approval Process Control

Approval Workflow

Assessment Management

Attendance Management

Audit Management

Auto Update

Background Screening

Benefits Management

Calendar Management

Candidate Profiles

Candidate Sourcing

Candidate Tracking

Career Development

Careers Page

Cash Flow Management

Check Printing

Collaboration Tools

Commenting/Notes

Communication Management

Compensation Management

Compliance Management

Compliance Tracking

Customizable Branding

Customizable Reports

Customizable Templates

Dashboard

Data Import/Export

Direct Deposit

Document Management

Email Management

Employee Database

Employee Engagement

Employee Management

Employee Onboarding

Employee Portal

Employee Profiles

Employee Self Service

For Accountants

For Cloud

For Small Businesses

Generative AI

Goal Management

HR Management

Interview Scheduling

Job Board

Job Management

Job Posting

Learning & Development

Matching Engine

Mobile Access

Mobile App

Multi-State

Onboarding

Payroll Management

Payroll Outsourcing

Payroll Reporting

Performance Management

Pipeline Management

Question Library

Real-Time Reporting

Recruitment Management

Reference Checking

Reimbursement Management

Reminders

Reporting/Analytics

Reporting & Statistics

Resume Storage

Scoring

Search/Filter

Self Service Portal

Sick Leave Tracking

Social Recruiting

Split Deposits

Task Management

Tax Calculation

Tax Compliance

Tax Filing

Third-Party Integrations

Time & Attendance

Time Off Management

Time Off Requests

Timesheet Management

Time Tracking

Training Management

Vacation/Leave Tracking

W-2 Preparation

Wage Garnishment

Web-based Deployment

Workflow Automation

Workflow Management

Most users consider APS Payroll to deliver strong value for money, citing affordability and robust features. Most reviewers indicate they receive more for less, though some users report higher costs for very small companies or note recent price increases.

Value for money

Reviews for APS Payroll come from a wide variety of industries, including real estate (6% of reviewers), non-profit organization management (6%), and restaurants (4%). The most frequent use case for APS Payroll cited by reviewers is payroll (89% of reviewers).

Proprietary

APS Payroll

Web-based

Android

iPad

Windows

iPhone

Paychex Flex

ADP Workforce Now

Paycor

UKG Ready

Payroll

Payroll + Attendance

Payroll + Attendance + HR

Recurring software glitches and errors

51% of reviewers feel negative about APS’s bugs and issues. Some users report experiencing glitches in payroll processing, time entry, and login procedures, which sometimes require repeated data entry or support intervention. Reviewers indicate that system slowdowns, errors with authentication, and difficulties with certain features—such as time tracking or exporting data—can disrupt workflows. They say recurring technical problems, including issues that persist even after contacting support, create frustration and add to their administrative workload. Users think these ongoing glitches should be addressed more proactively.

Immediate, helpful phone assistance

93% of reviewers feel positive about APS’s phone support. Users say they can quickly reach a real person by phone whenever issues arise, and their questions are answered promptly. Some reviewers find it reassuring that support is accessible by both phone and email, with most problems resolved in a single call. They appreciate the convenience of having an assigned representative and note that personalized training and troubleshooting over the phone help them maximize the system’s value. Reviewers indicate that responsive phone support is crucial for resolving urgent matters efficiently.

Responsive, personalized support team

95% of reviewers feel positive about APS’s customer support. Reviewers indicate they value having a dedicated support team that understands their unique business needs and provides quick, knowledgeable responses. Some users report that open communication and prompt issue resolution make daily operations smoother. They appreciate being able to reach the same support representatives consistently, which helps with continuity and efficiency. Users think the ability to request custom solutions and receive tailored assistance is a significant benefit, especially for organizations with complex requirements or multiple entities.

HR Manager

With this software, handling business payroll needs is easy.

Electrical engineer

It typically includes functions such as time and attendance tracking, tax management, benefits administration, direct deposit, compliance reporting, and more.

Senior Engineer

It gives me a consolidated platform from which to manage all facet of payroll administration, from hiring new employees to ensuring tax compliance and reporting.

Comprehensive Payroll Functionality: APS Payroll offers a wide range of features and capabilities to manage various aspects of payroll administration.

This adaptability enables businesses to accommodate their unique payroll policies and ensures compliance with applicable laws and regulations.

With only a few clicks, I can handle payroll, calculate taxes, and generate reports with the software's intuitive interface.

Response Time of Customer Support: While APS Payroll generally provides responsive customer support, a few users have reported occasional delays in receiving assistance or experiencing longer response times during peak periods.

They've also recently helped us out with putting up a new payroll system for one of our subsidiaries.

Our team is comprised of people that work in the field and either rarely or never log onto a computer.

Owner

The support staff is always available, and the user interface made APS one of the better HRIS systems I have used.

I really value how straightforward it is to navigate and manage employee information, deductions, and tax filings because to the user-friendly and intuitive design.

That APS is constantly improving the system and making it more accessible is much appreciated.

Accuracy is crucial in payroll management to ensure employees are paid correctly and tax withholdings are accurate.

Integration issues can create complications when transferring data between systems, potentially requiring additional manual work or IT support.

Our employees are paid appropriately and on time thanks to the excellent calculation accuracy and prompt payroll processing.

This comprehensive functionality streamlines payroll processes and reduces the need for manual interventions.

Associate Director

HR Director

As having transitioned to APS at the beginning of this year, we are still rolling out new functions within the APS product, but have had an AMAZING group of assigned (dedicated) representatives from the Project Manager and Sales Account Representative to our Help Desk team and the Benefits, HR, and APS Hire experts to help us through the transition, implementation, and 'de-bugging' journey!

It has grown to be a priceless tool for managing my payroll and human resources procedures.

Users appreciate the flexibility and customization options provided by APS Payroll.

Fitness Instructor

This makes it easy for the owner to see how often I work every week.

Additionally, the customer service has always been accommodating and supportive anytime I've had questions or needed help.

Office Administration

The lack of timeliness to get the local tax jurisdictions up and running for a new employee if the jurisdiction is new.

Human Resources manager

This is helpful because I can audit their deductions easily and make sure my insurance premiums are correct.

I particularly like the applicant tracking system, which also automates the onboarding process.

Account Management

A lot of the same features you see elsewhere.

Accounting Manager

Employees have immediate access to all their payroll documents online.

Our hourly employees can clock in and out for shifts.

I can run reports for my employees’ information.

Was also sold on a product that couldn't deliver what was led to believe could provide.

Outside of the actual payroll processing, very disappointed with the APS product and support.  

The requests are submitted by email and I wait for an answer.

Being a one person HR department, APS makes everything I need accessible.

Director of Human Resources 

Sometimes the system is slow & freezes up

I like that this software is easy to use and if you need help you just click a button and type what you need.

Operator

However, anytime I needed help personal customer service was right there to help.

Business Office Manager

Mission Director

The customer service is knowledgeable and prompt.

Onboarding was straight-forward and I self-guided myself through most of it.

HR Supervisor 

It meets all our needs from payroll to benefits and is customizable has needed.

Office Manager

Processing payroll is quick and efficient!   And APS Hire is a great tool for finding and hiring employees.  

I think it offers a lot in terms of the ease in using it, reporting, data collection.

Registrar

We also used it for benefit enrollment which streamlined the entire process for everyone!

I can go into the database at any time and find the data I need without help

This is so helpful when I have to do payroll for the employees that I work with keeps everything organized

APS Payroll vs NEOGOV Comparison (2026)

APS Payroll

NEOGOV

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives