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QuickBooks Payroll vs TriNet HR Plus Comparison (2026)

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QuickBooks Payroll

TriNet HR Plus

Overview

QuickBooks Payroll is a cloud-based payroll solution for small businesses which offers automatic payroll tax calculations, integrated time tracking, same day direct deposit, real-time data updates, tax form preparation and filing, and an online employee portal to streamline the payroll process

HR Plus simplifies HR, payroll, and compliance for small and medium-sized businesses. With our personalized support team and all-in-one technology platform, we help you save time and money while navigating compliance and providing a smooth experience for you and your employees.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

3.5

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.5

997

679

198

Value for money

Ease of use

Features

Customer support

75%

would recommend this app

4.2

823

460

206

Value for money

Ease of use

Features

Customer support

72%

would recommend this app

Pros

“I especially appreciated the simplicity and convenience of running payroll—once set up, it usually takes just a few minutes, taxes are handled automatically with the right subscription, and everything syncs smoothly with QuickBooks accounting.”

Angie S.

Partner

“We love that it deals with coming up with pay cheque amounts, removing all the taxes that need to be taken off and puts together what we owe to the government for payrolls taxes.”

Tanya D.

President

“The interface is clean and familiar if you already use QuickBooks, and the self-service portal plus direct deposit make payday almost hands-off.”

Angie S.

Partner

Pros

“At least from my user roles, I can't make suggested time clock alterations to be approved, I have to notify my HR manager.”

Stephan B.

Digital Marketing Manager

“It can also take a huge effort to change once you’ve gone through all the set up”

Elizabeth W.

Director

“I like the employee tree structure; it helped me figure out who was in charge of whom.”

Tess M.

Matchmaker

Cons

“Hard to navigate the screens, Intuit has taken complete control over payroll, can't make adjustments when needed, Inuit sets up unneeded payroll items automatically, support is terrible and takes too long for corrections, support does not understand the payroll tax rules”

Linda M.

Senior Manager

“Some bugs or setup issues can take longer than expected to resolve, and at times it can feel difficult to get clear answers quickly.”

Robert L.

Owner

“the biggest drawback of QuickBooks Payroll is the poor quality and accessibility of its Customer Support. While the software excels with its seamless integration into QuickBooks accounting, users frequently report frustration with extremely long hold times and being transferred between agents who often lack the specialized knowledge to resolve complex tax or payroll errors, which can be critical for a financial service.”

Lubais T.

Accountant

Cons

“Occasionally, the platform can be slow or laggy when processing a larger batch of pay run.”

Annie G.

Manager

“Ultimately wasn't the right fit for our team because of the lack of ability to adjust some of the templates, and the lack of customer service support.”

Alex M.

Operations Director

“It's bit costly then others. And sometimes it takes time in downloading reports.”