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Zenefits Pricing, Features, Reviews and Alternatives
Zenefits product overview
What is Zenefits?
The Zenefits platform integrates all processes, apps, and tools needed, including payroll, HR, benefits, compliance, and time. Payroll management features allow users to stay up to date on earnings, deductions, and taxes easily, plus track and manage time off requests. Users can also review and approve vacation requests, sick leave, personal leave conveniently online. Pre-configured overtime calculations, time card fraud safeguards, and mobile clock-in/clock-out help employees accurately report their hours.
Key benefits of using Zenefits
Typical customers
Platforms supported
Support options
Training options
Zenefits pricing information
Value for money
4.2
/5
790
Starting from
No pricing info
Value for money contenders
Zenefits features
Functionality
4.2
/5
790
Total features
95
12 categories
Functionality contenders
Zenefits users reviews
Overall Rating
4.2
/5
790
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.37/10
5
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1
440
200
82
26
42
Jillian C.
David E.
AR
Anonymous Reviewer
SV
Suresh V.
Tracy I.
LB
LAURA B.
Overall rating contenders
Brooks B.
CEO
Real Estate, 11-50 employees
Review source
Transcript
Brooks: Hi, my name is Brooks. I am a CEO of a real estate and property management company, and I give...
Wolf W.
Account Executive
Computer Software, 51-200 employees
Review source
Transcript
Wolf W.: Hey, my name is Wolf. I'm an account executive for a B2B software company, and I give Zenefits...
Shawn B.
Verified reviewer
Information Technology and Services, 11-50 employees
Used weekly for 2+ years
Review source
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Amazing User Friendly Interface. Benefits Administration is very easy. Time Off Management is great. Low Cost for setup, which is always great for a Small Business.
Phone Call response time has been a little less than exciting, but they do get back to you.
Robert D.
Staffing and Recruiting, 51-200 employees
Used daily for 2+ years
Review source
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When we were considering HR software back in 2015, we set up demos and reviewed many different options, but based upon the needs of our company Zenefits was the best choice. It was a seamless and easy transition once we made the switch. We were able to set up and customize Zenefits so we could accomplish what we need to with the platform. Using the Zenefits platform for our hiring and onboarding has...
Seamless and easy transition once we made the switch. Easy set up and great options for customization. Zenefits is a great tool for businesses not having a full HR but needing HR support when dealing with Benefits, Employment Paperwork, and Compliance.
We have not had any major issues or challenges using this software
Carl D.
Nonprofit Organization Management, 51-200 employees
Used daily for less than 6 months
Review source
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Worst customer service experience I have had in over 20 years in the corporate and HR world. They did not fulfill their side of implementation and then refused to refund the pre-payment for the 1st year of service although we never used the software.
The pro that I could find was the the sales team was great to work with and helped you understand the product that the had to offer.
Everything!! The implementation was a nightmare! The team I worked with did little to nothing to help implement their product. I had to cancel before completing implementation as I had lost all confidence that this software had the support and care needed to handle an entire HRIS.
Anonymous Reviewer
Verified reviewer
Consumer Services, 1-10 employees
Used daily for 2+ years
Review source
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saves my time with taxes, as it allows me to focus on my job more.
I like Zenefits' ease of use as it is user-intuitive and modern.
No cons to share here - other than that they could improve on live chat availability
Kelsi W.
Construction, 11-50 employees
Used weekly for 6-12 months
Review source
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our overall experience with zenefits has been positive. The on boarding tools offer a wide variety of options an customization that really make the initial process a lot easier.
The part that we liked most about zenefits is that it gave us one place to keep all employee documents. We also like that we could set up an employee by using the on boarding (hiring) service through zenfits which allows the employee to start their profile an also fill out needed employment documents electronically.
Initially we thought that the time card piece of zenefits was something that we were going to be able to use and would be rather handy for us. We quickly learned that Zenefits has not yet set up this module in a way that truly works for subcontracts who have to track employee's time by job number and phase code both. It can be done but takes a large amount of manual entry on the administrators part which then defeats the purpose of using such a tool.
Zenefits FAQs and common questions
Q. What type of pricing plans does Zenefits offer?
Zenefits has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available
Q. Who are the typical users of Zenefits?
Zenefits has the following typical customers:
Freelancers, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Zenefits support?
Zenefits supports the following languages:
English
Q. Does Zenefits support mobile devices?
Zenefits supports the following devices:
Android, iPhone
Q. Does Zenefits offer an API?
Yes, Zenefits has an API available for use.
Q. What other apps does Zenefits integrate with?
Zenefits integrates with the following applications:
Lessonly , Lattice, Breezy, Lever, Carta, Deputy, Zapier, Guideline, QuickBooks Online Advanced, Google Docs, Appraisd, Expensify, Google Workspace, Google Drive, Box, Google Hangouts, Salesforce B2B Commerce, Blueboard, Salesforce Sales Cloud, Human Interest, Slack, Microsoft 365, Bonusly, Workato, Betterworks, JazzHR, Hive, Google Calendar, Greenhouse, Lattice Engines, Emburse Abacus, Asana, Xero, Paycor Talent Development
Q. What level of support does Zenefits offer?
Zenefits offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum
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