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TriNet Zenefits Logo

TriNet Zenefits

4.2
(817)

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HR | OnBoarding | Payroll | Benefits | Compliance

(76)

TriNet Zenefits Pricing, Features, Reviews and Alternatives

TriNet Zenefits FAQs

Q. What type of pricing plans does TriNet Zenefits offer?

TriNet Zenefits has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of TriNet Zenefits?

TriNet Zenefits has the following typical customers:
Freelancers, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does TriNet Zenefits support?

TriNet Zenefits supports the following languages:
English


Q. Does TriNet Zenefits support mobile devices?

TriNet Zenefits supports the following devices:
Android, iPhone


Q. Does TriNet Zenefits offer an API?

Yes, TriNet Zenefits has an API available for use.


Q. What other apps does TriNet Zenefits integrate with?

TriNet Zenefits integrates with the following applications:
Lessonly , Lattice, Breezy, Lever, Carta, Deputy, Zapier, Guideline, QuickBooks Online Advanced, Google Docs, Appraisd, Expensify, Google Workspace, Google Drive, Box, Salesforce B2B Commerce, Blueboard, Salesforce Sales Cloud, Human Interest, Slack, Microsoft 365, Bonusly, Workato, Betterworks, JazzHR, Hive, Google Calendar, Greenhouse, Lattice Engines, Emburse Abacus, Asana, Xero


Q. What level of support does TriNet Zenefits offer?

TriNet Zenefits offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum

TriNet Zenefits product overview

What is TriNet Zenefits?

The Zenefits platform integrates all processes, apps, and tools needed, including payroll, HR, benefits, compliance, and time. Payroll management features allow users to stay up to date on earnings, deductions, and taxes easily, plus track and manage time off requests. Users can also review and approve vacation requests, sick leave, personal leave conveniently online. Pre-configured overtime calculations, time card fraud safeguards, and mobile clock-in/clock-out help employees accurately report their hours.

Key benefits of using TriNet Zenefits

  • Automatic Onboarding - Get real-time visibility into employee benefits on both a company and employee level, and give employees the power to review options, enroll, and manage benefits 100% online.

  • Automatic Upkeep - We automatically add new hires to payroll and add their selected benefits, calculate their deductions, and prorate their first paycheck–so users don't have to lift a finger.

  • Automatic Deductions - Whether an employee moves, gets promoted, or takes a vacation, payroll gets instantly updated.

  • Automatic Tax Filing - We handle taxes–from processing W2s to filing federal and states taxes–at no additional cost!

  • Zenefits Mobile App - Users can pull up insurance information, review pay stubs, submit a vacation request, clock-in/clock-out, and more, on the go from iOS and Android mobile devices.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Chat
    Email/Help Desk
    Phone Support
    FAQs/Forum

    Training options

    Videos
    Documentation
    Webinars

    Not sure about TriNet Zenefits? Compare it with a popular alternative

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    Why am I seeing this?

    TriNet Zenefits pricing information

    Value for money

    4.2

    /5

    817

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    Value for money contenders

    TriNet Zenefits features

    Functionality

    4.2

    /5

    817

    Total features

    104

    14 categories

    Most valued features by users

    Reporting/Analytics
    Activity Dashboard
    Self Service Portal
    Reporting & Statistics
    Third Party Integrations
    Alerts/Notifications
    API
    Customizable Reports

    Functionality contenders

    TriNet Zenefits users reviews

    Overall Rating

    4.2

    /5

    817

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.36/10
    Rating distribution

    5

    4

    3

    2

    1

    457

    206

    84

    26

    44

    Pros
    Very user friendly has great features i use it daily and its easy to clock in and out and has all my important info stored.
    I love the onboarding and sales process. Every person I talk with at Zenefits is pleasant and understanding.
    I also really appreciated all of the resources for HR handbooks, job descriptions, performance reviews, etc. Customer service was great, and really flexible with some of my out of the box requests.
    Cons
    The CSR sends the info to the tax team and I was told it takes over a month to process the missing 941. IN the meanwhile, I am getting nasty notices from IRS and am likely to have to pay penalties.
    Mistakes are always made, but Zenefits tries to rectify and solve problems instead of throwing their hands up and saying it's too hard.
    As a user, I kept thinking what am I doing wrong, sat on hold for 3+ hours waiting for a rep, figured out a workaround only to find out it was a system issue.

    Overall rating contenders

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    Shawn B.

    IT Architect

    Computer Networking, 11-50 employees

    Review source

    Overall Rating

    HR & Benefits Administration for the Small Business

    Reviewed 2 years ago

    Transcript

    Shawn: My name is Shawn. I am an IT solutions architect. For Zenefits, I give them five out of five....

    BB
    AvatarImg

    Brooks B.

    CEO

    Real Estate, 51-200 employees

    Review source

    Overall Rating

    Incredibly happy users

    Reviewed 3 years ago

    Transcript

    Brooks: Hi, my name is Brooks. I am a CEO of a real estate and property management company, and I give...

    AvatarImg
    AvatarImg

    Chris M.

    Automotive, 11-50 employees

    Used weekly for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Easy and affordable

    Reviewed 4 years ago

    Have been on this platform for 3 plus years. The software is always improving and new features are being introduced

    Pros

    Everything is cohesive and easy to learn and use.

    Cons

    Would like more pdf print options to be available

    BP
    AvatarImg

    BZ P.

    Libraries, 51-200 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Zenefits - Easy Peasy

    Reviewed 4 years ago

    This is a great software for a distributed workforce. We have employees in different 20 states and 40 different locations. Zenefits makes it easy for us.

    Pros

    This software is so easy to use for both the employees and the HR team. Everything is simple and straightforward, no convoluted quirky tricks needed to enter information. Hiring and onboarding is super easy. Open enrollment is super easy. Payroll is super easy. PTO management is super easy.

    Cons

    There are some tie in products that still need some work.

    LM
    AvatarImg

    Liv M.

    Apparel & Fashion, 11-50 employees

    Used weekly for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Save yourself time and money!

    Reviewed 4 years ago

    Horrible! I don't even know where to begin. Customer service is a joke. Promises not kept, reps telling you that they have 300+ messages in their inbox so you should wait. They have so many shady practices that it is hard for me to not call it a scam. Like not updating your employee numbers before they charge you a full year of service. We were charged more that double of what we should have paid and they now won't refund! They promised a 3 week setup period and here we are 7 months later not being able to use their payroll services. Thanks but no thanks.

    Pros

    Nothing! It looked good, it was presented good.

    Cons

    Do not let the sales rep convince you and save yourself thousands of nonrefundable dollars!

    Vendor response

    Good afternoon Liz, I am sorry to hear that your experience with Zenefits was less than satisfactory. Although not perfect, we are purposeful. Our goal is to provide each customer an experience we can take pride in. We will use your feedback to create better training, a better user experience, and a better overall product. We wish you well.

    SH
    AvatarImg

    Sandy H.

    Financial Services, 201-500 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    User Friendly and Intuitive

    Reviewed 4 years ago

    The efficiency of Zenefits when it comes to onboarding is a huge timesaver. We're able to send employees key information they need before and after they start working with us with no manual work. I cut down on a few hours of work per week with this feature!

    Pros

    Zenefits is super simple to learn how to use, both for Admins and for Employees. My employees love being able to use the software for benefits enrollment, time off, and other requests. It's easy to teach someone how to use it because honestly, I don't really have to--the interface is really simple and easy to understand. Saves me a ton of time as an HR professional!

    Cons

    The Time Off reporting could be more robust, but this will come with time. As our company grows we're looking to pull more quick reports on PTO accrual and other balances, and some of the values we're looking for aren't readily available. There have been some changes in this area though, so the developers recognize how the system should be improved.

    SH
    AvatarImg

    Sean H.

    Hospitality, 51-200 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Easy and Convenient

    Reviewed 4 years ago

    Very positive. I have never used an outside service for basic HR functions before, but was pleasantly surprised at how much work Zenefits saves me by letting employees enter their own info.

    Pros

    Easy to use - Managers can access/input/share the info they need, employees can fill out their own info which saves HR a lot of work. Customer Service can be contacted easily. Reports/Info can be accessed easily. Reminders are emailed to you if any necessary information is missing.

    Cons

    I believe Zenefits does not have the ability to pay third party garnishments directly.

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