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QuickBooks Payroll vs Gusto Comparison

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Good recommendations?

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Gusto

86pts

Overview

QuickBooks Payroll is a cloud-based payroll solution for small businesses which offers automatic payroll tax calculations,...

Category Leaders

With Gusto, you get modern HR features like payroll, benefits, hiring, management resources, and more — all in one place....

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

70

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

6

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

854

5

4

3

2

1

589

159

54

13

39

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

4.6

3.8K

5

4

3

2

1

2.8K

788

143

39

56

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

Using QBO for my business has been extremely helpful and easy to use. I have been very pleased with QuickBooks Payroll service since I started using the product and the cost is well worth it.
I enjoy the excellent customer service provided each time I have called in. Each representative is patient, kind and you can hear the smile on the other end of the phone.
Wonderful software especially for start-ups to set up payroll and ensure all proper taxes, commission, and more is done accurately and easily. Gives great confidence payroll is accurate.

Pros

Its super simple to use and easy to get around to the information i'm looking for. I really like the fun things they send when you get paid.
We use it for payroll and benefits and its simple and effective. The customer service is also great as they are "human" because they actually listen and answer questions.
Not only do they make it easy to use the platform, the dashboard and overall experience with their tool is pleasant and truly great.

Cons

My QB consultant warned me that Intuit payroll is screwing everything up and I should switch to ADP. But, no I did not listen and now they did the same mistake this year.
Some of the updates can be frustrating as well as the importing features (lost files, duplicate files, etc).
We went through hell last year, getting this resolved and their customer service sucks.

Cons

Tax calculations and deductions for each employee is difficult to achieve with the software. Leave management is restricted to admininistrator alone.
I now use a different service because I was tired of the lack of organization in this regard, and the implication that by expecting more, I was being unreasonable.
My biggest frustration is inability to sign documents. I still have to use Docusign then upload the documentation into the individual profiles instead of kicking it off directly during onboarding.
  • Vendor responds to reviews
  • Last review9 days ago
  • Vendor responds to reviews
  • Last review2 days ago

Key features

  • Total features43
  • 360 Degree Feedback
  • 401(k) Tracking
  • ACA Reporting
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Applicant Tracking
  • Approval Process Control
  • Attendance Tracking
  • Audit Trail
  • Benefits Administration Outsourcing
  • Benefits Dashboard
  • Benefits Management
  • Billable & Non-Billable Hours
  • COBRA Administration
  • Check Printing
  • Collaboration Tools
  • Compensation Management
  • Compliance Management
  • Customizable Reports
  • Dashboard
  • Deduction Management
  • Direct Deposit
  • Disability Insurance Administration
  • Document Management
  • Document Storage
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Employee Benefits Administration
  • Employee Database
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Feedback Management
  • For Accountants
  • For Cloud
  • For Small Businesses
  • HIPAA Compliant
  • HR Management
  • HSA/FSA Administration
  • Health Insurance Administration
  • Historical Reporting
  • Learning & Development
  • Leave Tracking
  • Life Insurance Administration
  • Mobile Access
  • Monitoring
  • Multi-Currency
  • Multi-State
  • Onboarding
  • Online Benefits Enrollment
  • Online Time Tracking
  • Orientation Workflow Management
  • Payroll Management
  • Payroll Reporting
  • Performance Management
  • QuickBooks Integration
  • Real-Time Data
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Retirement Plan Management
  • Role-Based Permissions
  • Self Service Portal
  • Sick Leave Tracking
  • Succession Planning
  • Talent Management
  • Task Management
  • Tax Calculation
  • Tax Compliance
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • Training Management
  • Vacation/Leave Tracking
  • W-2 Preparation
  • Wage Garnishment
  • Web-based Deployment
  • Workflow Management
  • Total features79
  • 360 Degree Feedback
  • 401(k) Tracking
  • ACA Reporting
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Applicant Tracking
  • Approval Process Control
  • Attendance Tracking
  • Audit Trail
  • Benefits Administration Outsourcing
  • Benefits Dashboard
  • Benefits Management
  • Billable & Non-Billable Hours
  • COBRA Administration
  • Check Printing
  • Collaboration Tools
  • Compensation Management
  • Compliance Management
  • Customizable Reports
  • Dashboard
  • Deduction Management
  • Direct Deposit
  • Disability Insurance Administration
  • Document Management
  • Document Storage
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Employee Benefits Administration
  • Employee Database
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Feedback Management
  • For Accountants
  • For Cloud
  • For Small Businesses
  • HIPAA Compliant
  • HR Management
  • HSA/FSA Administration
  • Health Insurance Administration
  • Historical Reporting
  • Learning & Development
  • Leave Tracking
  • Life Insurance Administration
  • Mobile Access
  • Monitoring
  • Multi-Currency
  • Multi-State
  • Onboarding
  • Online Benefits Enrollment
  • Online Time Tracking
  • Orientation Workflow Management
  • Payroll Management
  • Payroll Reporting
  • Performance Management
  • QuickBooks Integration
  • Real-Time Data
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Retirement Plan Management
  • Role-Based Permissions
  • Self Service Portal
  • Sick Leave Tracking
  • Succession Planning
  • Talent Management
  • Task Management
  • Tax Calculation
  • Tax Compliance
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • Training Management
  • Vacation/Leave Tracking
  • W-2 Preparation
  • Wage Garnishment
  • Web-based Deployment
  • Workflow Management

Integrations

  • Total integrations34
  • ADP Workforce Now
  • BambooHR
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn for Business
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • SAP SuccessFactors HXM Suite
  • Slack
  • Twitter/X
  • Workday HCM
  • Xero
  • Zapier
  • iCIMS Talent Cloud
  • Total integrations150
  • ADP Workforce Now
  • BambooHR
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn for Business
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • SAP SuccessFactors HXM Suite
  • Slack
  • Twitter/X
  • Workday HCM
  • Xero
  • Zapier
  • iCIMS Talent Cloud

User reviews that mention these apps

MM
AvatarImg

Michael M.

Veterinary, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

QuickBooks Payroll logo

QuickBooks Payroll

Not a good purchase

Reviewed 3 years ago

I moved to GUSTO and so far Im very happy with it.

Pros

Quick Books reporting features were very good.

Cons

Customer service was terrible. Any question would result in at least an hour on the phone. Customer service could not answer the simplest of questions like when will W2s be sent out. There was no easy way to escalate a problem to a supervisor. They made a filing, reporting and underpayment error on my ny state tax for 3 consecutive quarters. They finally fixed it for my 4th quarter taxes. However its too late.

SM
AvatarImg

Sarah M.

Accounting, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

QuickBooks Payroll logo

QuickBooks Payroll

Quickbooks Payroll

Reviewed a year ago

It's ok to use, not my favorite. I actually prefer using Gusto payroll.

Pros

I like that it seamlessly integrates with Quickbooks accounting software.

Cons

I don't like the additional step of remembering to pay payroll taxes. Not having them automatically paid leaves a client open to the Trust Fund Recovery Penalties.

JG
AvatarImg

Joel G.

Automotive, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gusto logo

Gusto

Great Payroll Service

Reviewed 4 years ago

Very positive, would def recommend.

Pros

Super easy payroll to use. Integrates with Quickbooks online.

Cons

Not a con but wish they built out more advanced Hr functionality so we could use Gusto as a full HR platform (hiring, documentation, performance reviews, compliance, etc.)

PM
AvatarImg

Pierre M.

Real Estate, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Gusto logo

Gusto

Making Payroll Easier

Reviewed 5 years ago

The ability to integrate with QuickBooks has made payroll fun.

Pros

Easy to use and highly intuitive payroll that can automate your payroll management. Can also integrate with QuickBooks.

Cons

The reporting option that is offered is really basic.

AR
AvatarImg

Verified reviewer

Computer Software, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Gusto logo

Gusto

Modern Payroll Software

Reviewed 5 years ago
Pros

Easy to use modern payroll software. I like it a lot better than Quickbooks but not as much as Square Payroll.

Cons

The pricing is more than Square but also has more features.

SZ
AvatarImg

Stephanie Z.

Construction, 11-50 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Gusto logo

Gusto

Gusto for Payroll

Reviewed 3 years ago
Pros

Gusto's Payroll program was extremely user-friendly and easy to navigate.

Cons

The biggest feature missing was the ability for us to link our payroll between Gusto and Quickbooks.

JM
AvatarImg

James M.

Information Technology and Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Gusto logo

Gusto

Gusto - an all-in-one solution for SMB Payroll & HR Management

Reviewed a year ago

Onboarding and Account Management has excellent. Customer service and support is phenomenal (and responsive).

Pros

Gusto Payroll is turnkey, much better thn Quickbooks. Easy to create, implement and administer PTO policies

Cons

HR administration works well. But, Bamboo HR offer a more tailored workflow administration.

JF
AvatarImg

Jonathan F.

Computer Software, 1-10 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gusto logo

Gusto

Great customer service

Reviewed 7 years ago

Great simple to run payroll

Pros

does full payroll tasks. great value. helpful staff. good integration with quickbooks. good email notifications to staff

Cons

some unusual documents for small business, for some states, not part of the service. would like general liability insurance, maybe they have that now, didn't at the time i needed it

BW
AvatarImg

Brad W.

Construction, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Gusto logo

Gusto

Very pleased with the software after switching from Quickbooks payroll.

Reviewed 6 years ago

It makes payroll with a company as large as ours much easier. A number of features not offered with the Quickbooks payroll we were previously using.

Pros

Hands down the feature we are most pleased with is the email portal. Every employee is able to login into their own personal page to obtain personal payroll information as well as make changes as needed. When you have 70 employees, it's one less thing that we have to worry about come payroll day. In addition to being able to pay taxes and e-file forms directly from the software, it is a must have for any medium to large business.

Cons

I can honestly say there is not a whole lot I would say we are displeased with when it come to this payroll software. We just switched from Quickbooks payroll, and are much happier with this program.

NK
AvatarImg

Neil K.

Information Technology and Services, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gusto logo

Gusto

Gusto Simple and clean Payroll.

Reviewed 5 years ago

We used to use ADP and Quickbooks Payroll. This is by far the easiest and simplest.

Pros

Clean interface and great customer service.

Cons

Nothing really. We're happy users and have been for several years.

JC
AvatarImg

John C.

Security and Investigations, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gusto logo

Gusto

The best payroll solution!

Reviewed 6 years ago

After trying all the major payroll solutions (Xero, Patriot, Quickbooks, Square, Zenefits) this was by far the easiest to setup and the easiest to manage. Payroll takes minutes.

Pros

Super easy to use for administrators and employees. Super easy to transfer existing payroll date from a previous provider. Customer support is fast, nice, and very helpful. The website is user friendly.

Cons

Would like to see a mobile app for employees and administrators.

BN
AvatarImg

Brittany N.

Computer Software, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gusto logo

Gusto

Paying taxes was easy

Reviewed 6 years ago
Pros

Super simple and fast to process payroll (especially if you only have salaried employees). Unlike Quickbooks, you don't have to remember to pay the payroll taxes in a second step.

Cons

Honesty nothing! Everything was good! Customer service was easy to reach and walk through resolving issues together.

MB
AvatarImg

Megan B.

Accounting, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gusto logo

Gusto

Very happy

Reviewed 4 years ago
Pros

I love the integration to Quickbooks and the fact that all my payroll taxes are dealt with for me.

Cons

Could have better vacation tracking for staff.

GV
AvatarImg

Gabriella V.

Arts and Crafts, 1-10 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gusto logo

Gusto

Best way to pay your staff

Reviewed 2 years ago

always quick responses from the support team if i need help. easy to use and keeps me on track

Pros

they help set up & give all forms to my staff. It's cheaper than using quickbooks or other payroll companies

Cons

it makes you pay for past staff if you haven't changed/moved them to dismissed. I didn't notice this at first and was paying a monthly fee for an old member who wasn't with me anymore.

AR
AvatarImg

Verified reviewer

Accounting, self-employed

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gusto logo

Gusto

Great Payroll Solution

Reviewed 5 years ago

Overall, I’ve had a great experience with Gusto, it’s simple to learn and use and is compatible with bookkeeping software such as Quickbooks.

Pros

I enjoy that Gusto Payroll is compatible with Quickbooks, and will allow a certain number of users per account.

Cons

One of my least favorite aspects about Gusto is that each employee’s information must be manually entered each pay period. I would like it if it remembered employee pay rates and usual hours, and then the person inputting information could simply update the information.

AR
AvatarImg

Verified reviewer

Computer Software, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Gusto logo

Gusto

Gusto is quite possibly the best payroll/HR system out there for smaller companies

Reviewed 5 years ago

Very easy to use, customer service is top-notch, and although the price is a little high it's worth it.

Pros

Easy to use portal for payroll on both the employee and the employer sides. Has plenty of integrations - TurboTax, Quickbooks, Xero...

Cons

It can be considered pretty expensive for some small companies. Can have long wait times/hold for customer service.

AS
AvatarImg

Austin S.

Architecture & Planning, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gusto logo

Gusto

Life Changing. No more paying payroll taxes and doing tedious calculations

Reviewed 5 years ago

Beyond pleased. I don't know what I am going to do with all of my saved time and stress, but I can't begin to thank Gusto enough. I am uterly shocked with how easy it is to run payroll. A monkey could run payroll. My 3 year old niece probably could as well. Gusto truly does make it THAT EASY!

Pros

I am shocked with how easy Gusto makes it for us to do payroll. Honestly so easy a monkey could do it. We used to have to deal with calculating all of the appropriate taxes and then remit them to the right entities and hope that we did it right. Now we run payroll in less than 5 minutes. I love the time tracking feature and even more I love that I can download a pdf of the time sheet for the period to send it to our owner for approval before I run payroll.

Cons

I really wish there was a way to integrate with Quickbooks so that we can do job costing. I understand this is a big ask, but it would make choosing Gusto over Quickbooks payroll a no brainer.

TT
AvatarImg

Tim T.

Wholesale, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Gusto logo

Gusto

Good software not great.

Reviewed 3 years ago

Although some issues are frustrating the software works better than QuickBooks payroll. The cost also offsets some of the issues.

Pros

Most functions are easy to use. Some are more difficult and although they may offer some features, they can be difficult to find.

Cons

Customer support. I think when you pay for software you should have a phone number you can reach out to for technical support. I personally do not like paying for a service where I have to send a message and wait for a call back. This makes it more difficult when you are processing something time sensitive, such as payroll, and have to stop what you are doing only to hope you have time to go back to it when they finally call you. Employees have also complained about customer service regarding their accounts.

SR
AvatarImg

Sam R.

Mechanical or Industrial Engineering, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Gusto logo

Gusto

Better alternative to Quickbooks

Reviewed 5 years ago
Pros

A much better and more modern interface compared to Quickbooks and has additional functionalities that help us improve our payroll experience.

Cons

Their mobile app crashes more frequently than I'm used to. It's not a critical issue since most of my work is done on my PC but still a little annoying.

RS
AvatarImg

Raymond S.

Computer Software, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gusto logo

Gusto

Gusto is simple, fast, easy and integrates well with other common HR/Paroll software

Reviewed 6 years ago

If you are looking for a payroll provider with some HR capability, GUSTO is definitely going to serve you well. It was super easy to setup, very supportive help desk and you can actually chat with support while you are in the tool, allowing them to help you in real time. I moved to GUSTO from Zenefits and will say I am very happy I did! Highly recommended.

Pros

Very Simple to use Superb customer support (Online Chat with support while working) Great flexibility integrating with QuickBooks and time keeping Easy to add payroll deductions for all your benefits and/or other payroll deductions

Cons

Gusto has no integrated Background Check capability Gusto could use more HR features, although they do have a capbility to do self unboarding.

AvatarImg
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Ian S.

Food & Beverages, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Gusto logo

Gusto

Easy to setup and use, integrates will with Quickbooks

Reviewed 5 years ago
Pros

We use this software just for payroll at the moment. It was very easy to setup all our employees and integrate with quickbooks.

Cons

The time between funds leaving our company account and reaching our employees is longer than desired.

KD
AvatarImg

Katie D.

Accounting, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Gusto logo

Gusto

Not a huge fan of Gusto

Reviewed 3 years ago

For the most part, Gusto is a great option for folks who to not use QuickBooks or another more expensive option to process payroll.

Pros

The software is extremely user friendly, however for non-accountants, it is easy to overlook certain things that are necessary when processing payroll.

Cons

The Gusto team sets up the payroll tax accounts so you do not receive access. As an accountant who took on a client that already used Gusto, it was really difficult to gain access to their accounts online.

AR
AvatarImg

Verified reviewer

Financial Services, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Gusto logo

Gusto

Switched from Quickbooks

Reviewed 5 years ago
Pros

We switched to Gusto from Quickbooks. This new software is very intuitive and easy to use, and has more functionality. Payroll takes me half the time.

Cons

The transition between software was very difficult, including getting everything initially set up in Gusto.

AvatarImg
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Mike M.

Computer Software, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gusto logo

Gusto

Gusto: The Best Payroll For Small Business

Reviewed 5 years ago

We have been using Gusto since it was ZenPayroll and I wouldn't think of using any other product. Gusto makes payroll simple, integrates with Quickbooks and gives our company a clear transparent payroll process. Employees and clients can look at past payroll history effortlessly and transparently. An asset to any business.

Pros

Gusto sets out everything in a clear concise manner. It has an easy to use interface which means less time concentrating on payroll and more time concentrating on projects and the needs of our clients.

Cons

We haven't found anything that we disliked about Gusto or about the customer support. I can't say this about any other product we use in our business.

CB
AvatarImg

Carla B.

Accounting, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gusto logo

Gusto

Gusto for the WIN!

Reviewed 3 years ago

Gusto has proven multiple times how user-friendly it is. Our clients who use it haven't requested to switch from it or had any complaints. It would be great if more platforms were this easy!

Pros

Gusto is user-friendly from both the payroll side and the client side. It provides seamless payroll for the company and provides timely and easy tasks for the employees/contractors to complete. The access to the account 24/7 is great! It also integrates well with Quickbooks for downloading payroll info to the desktop version.

Cons

I don't have anything that I don't like about Gusto. It's a simple platform that is so user-friendly.

JA
AvatarImg

Jill A.

Accounting, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Gusto logo

Gusto

Great payroll software

Reviewed 4 years ago

Gusto has done a great job and I have been very impressed with their proactive approach to this very unusual business climate we are currently in.

Pros

I have switched several clients from Quickbooks payroll to Gusto. Everyone has been completely satisfied with Gusto's service. I will continue to recommend Gusto to anyone who asks!

Cons

I have not found their reports to be as numerous and varied as some other payroll companies.

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Steven D.

Computer Software, 11-50 employees

Used monthly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Gusto

Moved from Quickbooks Payroll to Gusto - - consensus good move : )

Reviewed 3 years ago

Overall it has been great. Sales and support are responsive. The tool is great and the team likes it better than what we switched from - - Quickbooks Payroll.

Pros

It is way easier to get set up in additional states as our remote team grows & people from around the country join the company. It is also simpler for our finance person to run payroll.

Cons

Unsure if the HR Support we've received has been a net positive. We are on a 'trial' of their expanded support offerings and are appreciative of them giving some direction, support, templates, etc but ultimately unsure if a lot of it was that applicable to a business of our size, stage, setup, etc. The general SaaS product is great though!