When I Work vs Connecteam Comparison

Small business support. Helps manage schedule and time sheets efficiently

When you invite people it makes them work the job instead of letting them see it

Thank you so much for recommending Connecteam! It's great to hear you can manage your employees' schedules and timesheets efficiently :) What do you mean by "When you invite people it makes them work the job instead of letting them see it"? Not sure what you refer to... Could you please contact us so we can assist? You can reach me directly at chen@connecteam.com or contact our support team via live chat. Thank you!

Connecteam is one of the best apps for team communication especially when working remotely. Its interface is intuitive and easy to navigate. It helps in productivity and organizing my work, and track tasks more efficiently. I can recommend it to anyone.

The app using too much RAM for desktops which I don't like but otherwise I like the software.

Thank you so much, Khothatso! We're not sure about using too much RAM on your browser, so feel free to connect with us at support@connecteam.com if you'd like us to take a look at that for you :) Thanks!

Accessibility and interface are excellent.This app makes admin side of keeping track of staff hours the easiest I've seen.It is particularly helpful when it comes to employees that work in multiple places/

Getting staff used to a new clock in system will always be difficult. Some features I think can be improved on (i.e. accepting multiple shifts at a time in job scheduler, easier schedule making in app)

Thank you so much for recommending Connecteam, Faith :) We truly appreciate your willingness to help us spread the word about how Connecteam helps businesses with a majority of employees that do not sit in front of a desk, to better communicate and operate their day-to-day :) As for improving the ability for users to accept multiple shifts at once, and making a better scheduling experience for admins in the mobile app - we completely agree and already have plans for those areas. Thanks again for everything :)

This product makes it very easy to keep track of employees time as well as the time spent on specific tasks and how many pieces were made. It is very easy to clock in and out for breaks and lunch time. This makes it simple to do no matter where you are located in our various warehouses. Tracking time spent on specific jobs helps us to make better decisions when evaluating the cost of production. There is a geo tracking feature that lets you know if your employees are at work when they clock in or out. The weekly time sheets are very easy to work with and always available to see for all of the employees. This is the Best Customer Support group I have had the pleasure of working with when I had any questions.

This system depends on all of the employees having a cell phone with good reception , and remembering to clock in and out when they change jobs. This improves with practice and there is always an option to make changes that require an administrative approval so accurate information is what is recorded. It is a great system for our business.

Thank you so much for this amazing review Kathy! Super happy to hear Connecteam works great for your business! We have amazing time clock capabilities coming your way, so make sure to look out for our next announcements :)

Easy to use; alerts employees right away and allows me to chat with them. They can use it to show when they’re available and there’s ample room for notes and other info critical to their work.

Have to upgrade to be able to schedule multiple shifts; would be nice if we could schedule several shifts at once.

Thank you so much, Pam! Being on the Small Business Plan, you definitely don't have to upgrade your plan to schedule multiple shifts as you have ALL functionalities available :) If you have questions about it, feel free to contact me directly at chen@connecetam.com :) Thanks! Chen

I am a HUGE fan of the Connecteam App. The fact that the app is constantly evolving with new and exciting tools, make it easier to use and keeps my employees engaged and wanting to add more. This allows for the day-to-day activities to be done faster and from one location. The Customer Service I have received is AMAZING. When I have questions or thoughts I need to work through, they are right there with information to help me make the decision to improve my process.

Not that I like it the lease. 1. Having the ability to view a single user activity. Pulling any documents with their name or ID # to view their progress. 2. Having the ability to create a user path or required training path. 3. Have the ability to create and save templates in Updates. 4. The ability to change the icon/color once the new item is created. 5. Quiz - Complete update: able to have multiple ways to answer the questions, scoring, if there is an incorrect answer, show the correct answer. 6. When making an quick update, not having to resend to everyone, just the individuals that are being added

Hi Yo-Zon! Thank you so much for taking the time share this awesome review! We love having you and your organization as our customers, and we have amazing plans for the next few months that should address most of your product requests :) Thanks again for this review and we'll be in touch soon!

This is a user friendly application. We liked the ease of use. We also liked that it was a free application. It was also an easy, user friendly, set up. We will continue to utilize the program.

We have had issues when used to log in and out of work. The app would lock up frequently causing a need to restart the program. It has not deterred us from using the application, just needs to be fixed.

Hi Kathy, Glad you found Connecteam easy to use and useful. We are constantly updating and improving Connecteam and will continue to do so.

I love the support team, they respond quickly and resolve my issues in minutes...I have LOTS of questions and they always get me back on track when I am stuck.

I wish that I could add number fields together in the forms.

Thanks for the review, Scott! It's great to hear you're happy with Connecteam! We'd love to better understand your feedback about the forms feature! Can you please write to us at product@connecteam.com so our product team can review your suggestion? Thank you so much! :)

The simplicity of the layout and the graphics.

I wish that I could not see the features that are available for the price of an upgrade.

Thank you so much for your amazing review! We're happy we were able to assist with the onboarding and finding the most suitable plan for your needs :)

Connecteam is helped my company handle employee timesheets. We previously did timesheets by hand and there were multiple human errors. It was very time-consuming for me. Connecteam has significantly increased our efficiency and improved my ability to prioritize other responsibilites. Implementing the application was a challenge only because our staff was resisting the change. Once they understood the ease, we were able to implement easily.

There have been some small features that I have desired in my use of this platform, but nothing major. A little more customization with the scheduling would be nice. I have had to find work-arounds to fit our business - but it has worked out. I would like to be able to create a pdf of a schedule before it is published. Again, I have found alternatives to make it work.

Thank you so much for your review! It's amazing to hear how you improved your business operations and payroll process while introducing your team to an easier, more capable solution. It also shows a lot of character of you as a manager, as you managed this change amongst your team, heard their concerns, and implemented it successfully 👏 As for printing the schedule to a PDF, that's definitely a feature you already have in Connecteam! Simply access your schedule > actions > print week 🤗 If there's anything else we can do for you, you know where to find us :) Thanks again for recommending Connecetam and sharing your success story!

The employee scheduling is very easy to use and my employees find it intuitive. The time clock is very easy as well.

As a small business who has a few very part time employees I'm super grateful for the free features. They work perfectly for what I need. I have no complaints.

That's so awesome to hear! We're happy you're able to better manage your team's operations and communications with Connecteam :) Thank you!

I loved the flexibility that Connecteam offers and how it is heavily focused on mobile and tablet users. Only Administrators need access to a computer for creating new workflows or for deeply intricate configurations. But other than that, once the system is setup and configured properly, it can be used entirely from the phone or tablet, which is a great selling point when it comes to the field of construction...

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* I found workflows that require multiple levels of approval are fairly hard to implement. * Not being able to connect my form outputs to google sheets in the advanced plan in operations (It requires an API which is only available in the enterprise package).

Thank you so much for your review and for recommending Connecteam! We enjoyed reading your review, and it's great to hear Connecteam benefits your business' everyday work :) Multiple approval levels are indeed a highly advanced capability that may have a learning curve, but I can tell you that a new revision of this capability is already on our roadmap in order to simplify things and make it easier...

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Easy to set up and use. You can be up and running in less than an hour. Very intuitive. I’ve used a lot of different operating softwares for various business and I appreciate being able to download the product without a demo.

Not sure. Maybe adding a billing function.

Awesome review, Raine :) Thank you so much for taking the time to post this 10/10 recommendation of Connecteam :)

I love that this solution is easy to use, is aesthetically pleasing, and is a great value for the cost. I love that they are constantly working hard to continually improve (on an already amazing solution) and send out updates often about what new features they are adding on.

What I like the least about this software is that some things are found in very weird locations (Why is Geo-Fencing in time clocks and not in settings under job scheduling?). I also wish there were training videos for employees. I work remotely and our employees are older and wish there is a way to send them a tutorial without having to try and teach them over a call. (I gave up and made my own training videos on how to use the app and they still struggle).

Thanks for amazing review Kristina! The reason the Geofence settings are in the Time Clock and not in the Schedule is because the Schedule focuses on letting employees know what they need to do, where they need to be and when of course :) The Time Clock is the feature they track the actual work time with, which includes tracking their current location to ensure they at the worksite. That's why the settings for the Geofence are there :) Once the features are synced - Viola! Harmony :) As for more training videos - we're on it! Thanks again for such a beautiful review :)

Being able to pull off time reports when I need instead of waiting for employees to hand them in at the begining of the next week.

Would like to be able to format the reports the way that suits me. Maybe there is a way to do that I just havent figured it out yet.

Hey Bob, glad you're finding Connecteam useful. I've taken down a note with regards to your comment on the reports and we will try to work that in as soon as possible.

Ease of use and the support. I like that we don't have to sync with Quickbooks.

I just inquired about blocking dates on the job scheduler for when we are closed.

Thank you so much for recommending Connecteam! It's great to hear you find it to useful and user-friendly for your staff. Please email me at chen@connecteam.com to discuss those blocking days you've mentioned, I would love to hear more about it so we can add it to our roadmap. Thank you ❤️

It is user-friendly and has pleasant colors.

There are still some search limitations. For instance, I would like to search for all work done by one technician in a workflow, that is not available.

Thanks for the feedback Keti! You can definitely search for all the work done by a technician in a workflow :) We'll make sure to contact you on that! Thanks again!

The scheduling abilities are phenomenal and the ability to track and make changes on the fly made life very easy compared to excel documents. The switch from paper trails to online-based learning was very engaging for employees.

Any piece I required was catered too, there wasn't anything that I didn't like or couldn't ask to be changed.

Thank you so much for your awesome review, Keegan! If you have any recommendations or suggestions, you know where to find us :) We'll be happy to hear from you! Thanks again :)

It is so easy for employees to use. Easy to make updates and fixes to the schedule.

Gusto integration does not work. It was unable to pull my employees.

Thank you for your review, Cathleen! As for the Gusto integration - did you check the help center for FAQ? You can also contact us at support@connecteam.com if you need assistance. The Gusto integration works great for thousands of our customers, so it should work the same for you as well :) Please reach out to us so we can help. Thanks!

I like the different options I have and the app that my employees can use to be kept updated and be connected. The customer service is wonderful as well. They truly try to help you out when necessary.

No cons were added to this review

Hey Gloria, Thanks for the feedback and welcome onboard!

I love the interface that consistently loads and works...not unlike other team management apps. I also love the capacity to develop and implement different workflows based on our needs. Finally, when I ever I have an idea or design question, the team at Connecteam is always ready to help.

To take the app over the top, I would love to see some type of project management add on whereby we can track jobs and responsibilities...but who knows...the crew at Connecteam probably has something in place that I am not aware of at this point in time.

WOW Don! Thank you so much for taking the time to write this amazing review! We're super happy to hear you save time and money with Connecteam, and that your employees enjoy using it! Being an all-in-one platform, we have so many great new capabilities coming up, so you can expect more to come on a regular basis. Guaranteed! Thanks again for being so awesome :)