Xyleme Pricing, Features, Reviews & Alternatives

Xyleme

Enterprise component content management software

2.2/5 (5 reviews)

Xyleme overview

What is Xyleme?

Xyleme is a component content management system (CCMS) that helps businesses centralize the content lifecycle to create compelling, dynamic, and reusable content, deliver it across multiple channels, and measure its impact. Xyleme provides a unified portal to streamline content authoring, publishing, updates, delivery, reuse, personalization, tracking, and analysis operations.
www.xyleme.com

Pricing

Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, France, Germany, India, Japan, United Kingdom

Supported languages

English
Xyleme screenshot: Xyleme managing contentMeet Xyleme – Content Management SolutionXyleme screenshot: Xyleme customer support guideXyleme screenshot: Xyleme reviewXyleme for Product Education

Xyleme user reviews

Excellent
1

Very good
0
Average
0
Poor
2

Terrible
2

Value for money
Features
Ease of use
Customer support
  2.0
  2.6
  1.6
  3.7
Anonymous

Game-changer for organisations seeking a robust (and outcome-driven) content strategy

Used daily for 2+ years
Reviewed 2018-08-31
Review Source: Capterra

Xyleme enables me to be truly transformational with regards to learning in my organization. Currently, it is the number one tool in my arsenal in my quest to make learning less about something we "do" to people, and more about something that is seamlessly and effortlessly embedded in the flow of their work. We're currently building assets now that will be incorporated in not only existing physical and technology learning architecture but in the learning space of tomorrow....today. We are also able to collect detailed learning analytics that form a part of our data lake and are then correlated with data analytics across our organization. Our partnership with the amazing team at Xyleme is what helps us to be a true business partner in our organization, and has certainly earned Learning a much-deserved seat at the table with regards to organizational strategy.

Pros
Xyleme's single-sourcing capability is an absolute gamechanger for any organization. It takes any and all content that exists within your organization and instantly transforms it into exponential amounts of potential. For any organization that is serious about eliminating a one-size-fits-all and/or fixed deliverable approach to learning and is committed to reaching people with a multitude of experiences, languages, and brands, Xyleme is the absolute best thing out there.

Cons
Xyleme requires a substantial mind-shift - it is not difficult to use, but is most effective when emerging skillsets in instructional design are applied (e.g. design thinking, object-oriented design, data analysis). It can be quite a transition for individuals that do not yet fully possess these skillsets, so does require upskilling and ongoing development for learning professionals (but, hey, we're learning people, so we should love to learn, right?)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Anonymous

Disappointing

Used weekly for 1-2 years
Reviewed 2018-11-26
Review Source: Capterra

My overall experience with Xyleme is one of frustration and disappointment. I feel bad to say it because my company has invested in this tool but I dread having to use Xyleme and I try to avoid using it if I can. It just feels like a Beta product to me. There are still a lot of issues to iron out and it needs some significant investment in terms of improving the performance and the UX design for it to be a viable/useful product.

Pros
My experience with Xyleme's support team/employees has been very positive. They are very professional, friendly and helpful. The single sourcing concept is good and in theory it could save us a lot of time but the editor is so slow/ unreliable it takes us twice the time to produce content. Our content team actually use a different tool to write our drafts because Xyleme's UX/performance is so poor and we migrate our content in manually (thus doubling our workload).

Cons
The UX design. It's very clunky and not very intuitive to use. There aren't enough of the shortcuts that you find with most modern authoring/CMS software. It just feels very dated... even the UI design isn't great. The image quality of some of the icons on the toolbar in the web editor is so poor and fuzzy you really make out what some of the icon images are. The performance. Both web and desktop editors are incredibly slow to load in comparison to most modern pieces of software. Even when it has loaded, I feel like I spend a lot of time watching loading spinners whether it is loading a project, checking it out or opening a topic. Everything just takes time which completely defeats the purpose of a single-source tool that is supposed to save you time.

Response from Xyleme


We take user feedback very seriously. We have invested significant resources over the past few years to dramatically improve performance and reduce load times, and just launched a completely redesigned user interface in Q1 2021. We are committed to continuing to invest in and improve our product over the long term, and welcome feedback and suggestions from our customers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 1/10

Minimize review

OREST M.

Far too many bugs and problems to be useful

Used daily for 1-2 years
Reviewed 2018-08-02
Review Source: Capterra

My overall experience with Xyleme is frustration. How can software with this many problems and bugs even be published? I think a coworker of mine said it best: "I'm not sure why we are paying for the privilege of being Xyleme's QA department."

Pros
The concept behind Xyleme is good. The idea of creating re-usable learning objects can, in theory, save you a lot of time in developing content.

Cons
Xyleme is riddled with bugs to the point that you waste much more time than you might save with any content re-use. The interface is also not at all user-friendly. Even simple tasks, like editing a bulleted list causes confusion. Creating a bullets is not complicated, but with Xyleme it actually is. You can often spend hours trying to get an image overlay to look right, only for it come out misaligned once you publish. There are many features that are broken and some that can even corrupt your content. (For example, do NOT resize an image with the buttons and be VERY careful with the undo button) The features are also very limited. For example, the overlay editor allows you to annotate images, but only gives options of very basic shapes: rectangles, circles, and text. I'm pretty sure my old Macintosh from the 90's could do more than that. The quality of the interface seems like Xyleme is only aiming for mediocrity. Many features seem half baked, as if the developers made a bare-minimum effort to meet a user requirement without trying to make it function smoothly or usefully. For example, the spellcheck feature doesn't let you suggest a word, so if the word you want is not in Xyleme's dictionary, there's nothing you can do. Another example: you can align objects in the overlay editor to the left, or top, but not to the right or center. Both of these seem like the developers only did the bare minimum so that they could say that the feature exists.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 1/10

Minimize review

Anonymous

Maybe powerful, but VERY painful to use

Used daily for 1-2 years
Reviewed 2019-03-11
Review Source: Capterra

Our organization implemented Xyleme as a replacement to an existing system based on Flash. It came with lots of promises about reusability and flexibility, but the process of migrating content or developing new content within the system was hands down the most painful experience I've ever had with a piece of software. Hands. Down. In my opinion, this is the result of programmers building an application without the guidance of a good UI/UX team. It seems like UI/UX wasn't even considered in this application. AT ALL. It's not intuitive in any way for a developer. For a learning tool touted as being useful for Instructional Designers, this seems unacceptable to me. The speed is a serious another issue. Doing even the simplest tasks (i.e. adding or formatting text for something beyond a simple paragraph) takes way too long when you do this kind of work all day, every day. If you've had any experience in any other current LCMS, you'll be shocked how cumbersome and difficult the UI/UX is.

Pros
The modular approach to learning objects is, in theory, a great idea. I liked that idea, but the implementation is just clumsy and painful.

Cons
This system is buggy, poorly designed, and VERY slow.

Response from Xyleme


We take user feedback very seriously, and we spent the majority of 2019 and 2020 developing a brand new user interface, which is now live as of March 2021. We redesigned our UI from the ground up to provide a cleaner, more modern, and more intuitive user experience. Visit our website to learn more at xyleme.com.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 1/10

Minimize review

Jesse W.

Truly awful software.

Used occasionally for 2+ years
Reviewed 2019-02-06
Review Source: Capterra

A very large client of ours decided to author all of the elearning content through this tool. For several years I was responsible for authoring dozens of courses.

Pros
Very little. I suppose the exporting of courses was a bit streamlined.

Cons
Being forced to use this horrible piece of software for several years was a horrible experience. Course entry was a miserable slog. The interface was atrocious and a confusing mess that would literally give me headaches to look at for hours on end. The performance was horrendous and the application would constantly crash. I was forced to open up my machine to JAVA security vulnerabilities just so this garbage piece of software could run properly. I cannot say strongly enough that this is the single worst piece of software I have ever used.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 0/10

Minimize review

Xyleme pricing

Pricing options
Subscription
View Pricing Plans

Pricing based on multiple factors, please contact Xyleme for a custom quote.

Xyleme features

API
Activity Dashboard
Activity Tracking
Alerts/Notifications
Assessment Management
Customizable Branding
Customizable Reports
Data Import/Export
Mobile Access
Reporting & Statistics
Reporting/Analytics
Self Service Portal
Third Party Integrations
Training Management

Applicant Tracking (441 other apps)
Employee Database (552 other apps)
Employee Management (538 other apps)
Employee Profiles (455 other apps)
Performance Management (471 other apps)
Recruitment Management (453 other apps)

Videos and tutorials

Additional information for Xyleme

Benefits

• Create content once, publish and deliver everywhere
• Easily reuse and personalize content at scale
• Establish a single source of truth for your team