getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Contact Center Software - Page 7

Last updated: April 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
Filter results

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

375 software options

QualityDesk logo

Cloud-based contact center tool for customer service.

learn more
QualityDesk is a cloud-based contact center solution that helps sales professionals streamline customer service operations.

Read more about QualityDesk

Users also considered
OnviSource OmVista logo

Turn Data to Insights to Actions with OmVista

learn more
OmVista is a comprehensive data-to-action platform that helps businesses transform and achieve excellence across critical areas. By capturing and unifying dispersed data, analyzing it to uncover valuable insights, and automating actions based on those insights, OmVista empowers organizations to enhance workforce performance, customer loyalty, and overall productivity.

Read more about OnviSource OmVista

Users also considered
PhoneCall logo

Scalable cloud contact center for telemarketing needs

learn more
PhoneCall is a scalable, fully managed contact center solution offering contact management, call flows & predictive dialing for telemarketing & lead generation

Read more about PhoneCall

Users also considered
CallMiner Eureka logo

Global leader in conversation intelligence to improve CX

learn more
CallMiner delivers the industry’s most comprehensive, AI-powered conversation intelligence platform to analyze omnichannel customer interactions – including calls, chats, emails, surveys and more – at scale to improve operational efficiency and customer experience.

Read more about CallMiner Eureka

Users also considered
FCI Customer Communication Management logo

CCM software for enhanced customer experience

learn more
FCI CCM is redefining Customer Experience Management across Banking, Insurance, Telecom, Healthcare, and Utilities. Overcome your business communication challenges with our CCM SaaS and enhance your customer experience by taking your customer engagement to the next level.

Read more about FCI Customer Communication Management

Users also considered
Gnatta logo

AI Agents and omnichannel support, built for control

learn more
Gnatta is an AI-powered customer service platform that brings all channels into one place. Combine workflows, real-time integrations, and AI Agents to automate processes, support teams, and resolve customer queries faster with full visibility and control.

Read more about Gnatta

Users also considered
yoummday logo

work@home technology platform for CX outsourcing

learn more
Proprietary work@home operating system is a technology platform that combines workforce recruitment, training, scheduling, and management with a CX marketplace. Companies get access to a comprehensive outsourcing software solution and access to a global workforce of over 8,500 freelancers.

Read more about yoummday

Users also considered
Zoom Contact Center logo

Omnichannel Contact Center

learn more
Zoom Contact Center is a contact center solution that helps businesses communicate with customers via multiple channels using self-service routing and videos.

Read more about Zoom Contact Center

Users also considered
TVox Omnichannel Contact Center logo

Contact center for managing customer care

learn more
TVox Omnichannel Contact Center transforms customer care into an improved experience. The platform connects teams with customers on all channels: telephone, email, WhatsApp, webchat, and social for quick and personalized responses. The intuitive platform optimizes workflow and customer satisfaction while improving operational efficiency.

Read more about TVox Omnichannel Contact Center

Users also considered
Oration logo

CX and AI call routing software for call centres

learn more
Oration software is a game-changer for the customer experience and operational efficiency of your call centre. Designed to be implemented with your existing cloud technology infrastructure, Oration is a cost-effective and easy to install solution for call centres.

Read more about Oration

Users also considered
NICE Nexidia logo

AI-enabled customer engagement analytics platform

learn more
NICE Nexidia is a customer engagement analytics platform designed to help businesses in financial services, healthcare, legal, IT and other industries monitor customer service activities, trends and performance across contact center sites, team members, and agents using artificial intelligence (AI)-enabled dashboards.

Read more about NICE Nexidia

Users also considered
StringeeX logo

Omnichannel contact center software

learn more
StringeeX is an omni-channel contact center software that helps businesses with ticket management, live chat, customer contact management, and Facebook fanpage management. Teams can maintain a centralized database of customer contact information, including contact, landing page, and events for personalized support.

Read more about StringeeX

Users also considered
Fitsyn logo

Financial services and lead management software

learn more
Fitsyn is a loan origination software designed to help businesses search, analyze, and opt from different types of loans available. The platform enables administrators to create a customizable dashboard, add clients, and communicate with them, facilitating customer engagement.

Read more about Fitsyn

Users also considered
Peopleware logo

Brings work and demand into perfect balance.

learn more
Peopleware, an award-winning workforce management solution, provides advanced forecasting, scheduling, real-time management, and employee engagement tools. Peoplew is trusted globally by over 200,000 users in more than 30 countries to empower their people and optimize workforce efficiency every day.

Read more about Peopleware

Users also considered
My Country Mobile logo

AI cloud platform for business communication

learn more
A unified contact center platform that brings calling, messaging, and customer support tools together. Powered by My Country Mobile, it helps teams respond quickly, stay organized, and deliver smoother customer experiences every day.

Read more about My Country Mobile

Users also considered
Cresta logo

AI-based sales enablement solution

learn more
Cresta is an enterprise-grade generative AI platform built specifically for contact centers. The platform is trained on a company's personal data, enabling it to deliver human-centric AI agents that can resolve complex customer issues. Cresta's AI agents help contact centers cut costs while ensuring quality, with compliance protocols to regulate behavior and protect against attacks.

Read more about Cresta

Users also considered
Airkit logo

Drive customer action at the last mile

learn more
Airkit sits on top of your systems of record to deliver digital experiences that drive customer action.

Digitize any sales and service touchpoint through the customer lifecycle. From automated onboarding, self-service account updates, digital cross-sell, churn prevention, to everything in between.

Read more about Airkit

Users also considered
Ace Peak Cloud CX logo

Cloud contact center for personal experiences

learn more
A unified UCaaS platform combining voice, video, and messaging in one simple space. Designed for smooth teamwork, smart call handling, and reliable global connectivity supported by Acepeak.

Read more about Ace Peak Cloud CX

Users also considered
NEONNOW logo

The next generation of cloud contact center

learn more
Empower your contact center with our cloud-based platform, offering enterprise-grade features effortlessly. Our no-code environment ensures cost-effective solutions without sacrificing functionality.

Read more about NEONNOW

Users also considered
MCUBE logo

Cloud-based contact center solution

learn more
MCUBE Contact Center Solution is a cloud-based platform enhancing business-customer connections. It tracks, distributes, and records calls, while offering performance analytics and CRM integration. Features encompass call tracking, distribution rules, recording, barging/whispering, custom notifications, and detailed reports. Benefits include enriched data and communication, heightened flexibility, efficiency, and superior customer service.

Read more about MCUBE

Users also considered
Enreach Omnichannel logo

Cloud contact center software for support

learn more
Enreach Omnichannel is a cloud-based contact center software that enables agents to manage customer interactions across multiple channels, including phone calls, chat, WhatsApp, email, and SMS from a single platform. The solution features artificial intelligence capabilities for automated query resolution, smart routing to direct conversations to appropriate agents, and integration with major CRM systems.

Read more about Enreach Omnichannel

Users also considered
Selmo logo

Powerful auto dialer software for call centers & businesses

learn more
Selmo is a call automation software for businesses, call centers, and contact centers, which covers most business processes, offers wide call center software functionality, and has one of the most effective predictive dialers on the market.

Read more about Selmo

Users also considered
Smiddle Siebel CRM Connector logo

Software for integrating Siebel CRM into the contact center

learn more
Smiddle Siebel CRM Connector integrates the call center operator workplace into Siebel CRM. The software allows businesses to work with voice calls, chats, and video calls in a single interface without having to switch between different applications.

Read more about Smiddle Siebel CRM Connector

Users also considered
Landis Contact Center logo

Contact center solution

learn more
Landis Contact Center is a certified call center software for Microsoft Teams that provides IVR advanced routing, powerful queues with skills based routing, and built-in analytics and reporting tools.

Read more about Landis Contact Center

Users also considered
Conquer logo

Revenue Engagement & Sales Acceleration

learn more
Conquer is a revenue engagement and sales acceleration that empowers sales and service teams to be more effective at communicating with customers across email, voice, SMS, and social channels.

Read more about Conquer

Users also considered