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Customer Engagement Software - Page 5

Last updated: April 2026

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654 software options

Magic logo

Everything local businesses need to grow online

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Effortlessly boost sales and reputation with Magic. Streamline communication, increase reviews, and drive sales with our easy-to-use platform. Try it free for 14 days and harness the power of customer reviews for your business.

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Cognigy.AI logo

Enterprise Conversational AI Platform

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Business-focused Conversational AI solution to help enterprises deliver outstanding services experiences.

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Desku logo

AI First Customer Service Software | AI Agents | AI CoPilot

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Desku is AI Customer Service Software With features such as LiveChat, AI CoPilot for Agents, Eva AI Chatbot, Ticketing, and AI Powered Automations.

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servis.ai logo

Powerful, easy-to-use BOMP your whole team will love.

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FreeAgent is a fully-featured Customer Service platform that effectively enables your team to resolve issues and reduce the need for future inquiries.

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Whatfix logo

Accelerate Digital Adoption

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Whatfix's Customer Engagement solution uses contextual in-app help and interactive guides to engage users in a targeted manner to drive retention and growth

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NextMe logo

Cloud-based waitlist solution for service-based businesses

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NextMe is a virtual waiting room that helps service-based businesses manage their waitlists and queues. With its intuitive features like self-check-in, customizable SMS notifications, and real-time customer engagement, it enables users to eliminate long lines, improve customer retention, and drive revenue.

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LoyaltyStream logo

Loyalty programmes designed to motivate growth and retention

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LoyaltyStream: A premier B2B solution. The modular, flexible platform empowers you to craft personalised, one-time campaigns or implement enduring loyalty strategies. Drive growth, enhance retention & craft unique campaigns with a scalable SaaS.

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StoryTap logo

StoryTap is the leader in story-led video automation.

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StoryTap is the leader in story-led video automation. Our patented platform lets enterprise brands easily produce and automatically share authentic video stories from customers or employees. From video product reviews to Q&A, testimonials and more.

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Helpwise logo

Communication and workflow management software

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Helpwise is a communication software that allows customer-facing teams to create shared inboxes for different channels like email, live chat, SMS, Whatsapp, Facebook, Twitter, and more. Sales and support reps can use Helpwise to manage customer conversations and optimize workflows using different automation rules.

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iVision Mobile logo

Text messaging tool for SMBs & brands in the U.S. & Canada

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Thousands of businesses and organizations across North America use iVision Mobile's text messaging software to engage their contacts with relevant mobile marketing and communications.

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Pendo logo

Product usage & behavior data capture

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Pendo is a product experience platform for teams to capture product usage data and behavior, gather feedback, and influence behavior with in-app messaging

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Liberty Converse logo

AI-enhanced contact centre experiences for customers & teams

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Liberty Converse is our cloud contact centre solution that revolutionises how businesses interact with customers and teams through AI-driven self-service, process automation and integrated workflows and CRMs.

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GuestXM logo

Deliver Exceptional Restaurant Experiences at Scale

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Customer experience management and intelligence platform - AI-powered social listening, sentiment analysis, and online engagement tools to keep your brand reputation at your strategic advantage.

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Poltio logo

All of Your Essential Tools Working Together With Poltio

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Poltio is a customer engagement platform that uses interactive content and engaged data to engage users across multiple channels. Poltio’s customizable UI/UX technology allows organizations of all sizes, across industries, to create a personal relationship with their customers at scale.

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uptain logo

Abandonded shopping cart recovery for eCommerce

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uptain is an abandoned shopping cart recovery solution for eCommerce which helps businesses engage and retain customers in online shops using smart exit-intent popups and personalized emails. uptain offers a number of plugins with Magento, Wordpress, Shopware, OXID, Shopify, JTL, Plentymarkets etc.

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Insider One logo

Personalized Omnichannel Marketing Automation Solution

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Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable.

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allswers logo

Customer and employee engagement platform

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allwers allows businesses to collect information about clients, analyze all comments and activate actions to achieve organizational objectives. Teams can measure and manage the employees' and improve productivity using action plans based on intelligent surveys.

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NuVidio logo

NuVidio

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NUVIDIO is a video call platform that allows businesses to securely connect with customers through one-on-one video chats. The software features end-to-end encryption, customizable backgrounds, and integration with CRM systems to provide a seamless customer experience. NUVIDIO aims to bring transparency and trust to digital customer service through its comprehensive video call solution.

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LoyJoy logo

Conversational AI Platform

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LoyJoy is the European agentic AI platform that enables enterprises to automate customer interaction across chat and phone. Our AI agents don't just answer questions—they execute processes to resolve tasks. Engineered in Germany, fully GDPR-compliant, and trusted by leading brands.

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InnerTrends logo

Data science and product analytics sales app for marketers

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InnerTrends is a platform developed for marketers, salespeople, developers, and managers of startups and SMBs. It offers reports and recommendations for service providers to improve their onboarding, customer retention, and engagement metrics without relying on data scientists.

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Potions logo

Personalization software

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Potions is a customer engagement software that helps businesses manage cookieless onsite personalization using AI-driven, sustainable, and privacy-conscious technology. The platform enables administrators to automatically organize list pages and display relevant products based on visitor preferences.

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Korra logo

Answers - Spot On!

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Korra is a semantic, direct-to-answer knowledge discovery platform. With an AI-powered search engine and direct-to-answer experience, Korra offers an SMB-friendly cloud-based SaaS solution. Companies benefit from reduced open ticket rates, faster resolution times, and data-driven content insights.

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SendX logo

Affordable Email Marketing Software

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SendX is an Affordable, Intuitive & Feature-rich Email Marketing Software for marketers & business owners. SendX provides unlimited email sends, powerful automation tools, 24x7 live support, great email deliverability. Starts with 14 days free trial. Pricing starts at $9.99/month.

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StorifyMe logo

Build stunning stories for your website or your app.

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The most effective platform for distributing unique and interesting stories is StorifyMe.

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GroHawk logo

Customer feedback & engagement & NPS score calculator

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GroHawk helps online and offline businesses of all sizes hear what their customers think about them so they can grow their business with client feedback in mind

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