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Customer Experience Software - Page 18

Last updated: April 2026

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642 software options

CFN Insight logo

Customer experience software with journey mapping tools

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CFN Insight is a web-based customer experience solution for businesses of all sizes that provides features such as a customer journey map, data visualization, scorecarding, and training courses to ensure teams are up to date on all aspects of a customer's experience with their product.

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Faveo Helpdesk logo

Faveo Helpdesk helps simplify the customer support process

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Faveo Helpdesk has served various clients across the globe to track and manage customer support. It helps your team stay organized. Faveo is integrated with email, phone, chat, social media (Facebook, Twitter), and many third-party applications. It is easy to install, easy to use, and cost-effective.

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Stonly logo

Cloud-based knowledge management and decision tree software

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Stonly is knowledge management software for customer service that drives fast, accurate resolutions. With it, you can create step-by-step guides, decision trees, AI answers, automations, walkthroughs, checklists, and knowledge bases for your agents and customers.

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numia logo

Integrates customer service channels and improves CX.

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Debmedia es un software que ayuda a las organizaciones a integrar los canales de atención para optimizar el viaje de los clientes y que, a través de una atención al cliente ágil y personalizada dentro y fuera de las sucursales las empresas transformen la experiencia del cliente.

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Partoo logo

Get closer to your clients!

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The platform guides you through all the stages of a strong online presence. It addresses the need to get found, to get chosen and to get new clients

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Surveypal logo

AI-based customer service software

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Surveypal is an AI-powered data solution that automatically delivers customer service analytics and insights from Zendesk tickets. Surveypal enables users to create online surveys to collect feedback and data from customers, employees, students, and website visitors.

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Sagicc logo

An intelligent customer service experience.

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Sagicc is ideal for companies with difficulties in serving multitudes of customers at the same time, adapting to different sectors.

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Oracle Cloud CX logo

Cloud-based advertising and customer experience platform

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Oracle Cloud CX is a customer experience platform that provides businesses with several tools for managing customer data, content, continuous integration, continuous deployment, data security, and conversational marketing operations. It uses artificial intelligence technology to report on transactions in real-time, discover data using self-service analytics, and gain actionable insights through predictive analytics and what-if scenarios.

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Verint Voice of the Customer logo

Web-based customer experience (CX) suite of solutions

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Verint® Experience Management™ is a suite of solutions designed to unify and improve the customer experience at scale by enabling cross-functional teams to capture, analyze and act on customer feedback across all channels.

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LoopedIn logo

Product roadmap and idea management software

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LoopedIn is a product roadmap software that helps businesses collect feedback, manage ideas, announce updates, and more from within a unified platform. Staff members can create white-labeled public idea boards to let customers, website visitors and other stakeholders submit and vote on ideas.

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InMoment logo

Customer and employee experience management software

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InMoment is a modern Customer Experience (CX) solution that combines data, technology, and human expertise.

InMoment's data scientist- and PhD-led Strategic Insights team goes beyond technology to help companies recognize and prove the power and value of experience initiatives.

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Sharpen logo

Happy Agents. Happy Customers.

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Happier agents make happier customers. Sharpen gives your customer service team a way to simplify their queue interactions and workflows to empower agents and deliver a positive customer experience.

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Woopra logo

Real-time customer activity

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Woopra is a customer behaviour analytics app that helps businesses enhance personalized and behavioural targeting. It improves the customer experience, tracks customer activity, builds customer segments, generates retention and funnel reports, and live dashboards to measure your key metrics.

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Qubicles logo

Revolutionary blockchain-powered contact center software

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Qubicles is a blockchain software company and the creators of decentralized tools and services for the contact center industry. Our solution includes on-demand staffing for remote workers and powerful cloud-based contact center software that includes all features needed to run centers of all sizes.

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Engage 365 logo

Customer loyalty and reward platform

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A Microsoft Dynamics 365 based loyalty platform that allows you to deliver great reward programs- Engage365.
Drive lasting customer loyalty with Engage365.

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Dynamic Yield logo

Personalization & customer experience management

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Dynamic Yield is a personalization solution for omnichannel personalization, recommendations, optimization and messaging, across web, mobile, and email

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Unbabel logo

Translation platform for multilingual customer service

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Unbabel is a language operations platform that helps businesses deliver a multilingual customer experience. The solution translates between any language pairs, detects and fixes style and consistency errors, resolves translation mismatches, localizes content, and delivers websites and applications in multiple languages.

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Small Business WiFi logo

Guest WiFi platform to track engagement with visitors

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Guest WiFi has been a customer expectation for almost two decades however businesses see little return from this offering. Enhance your existing network with Purple's Small Business WiFi to boost your customer experience and collect valuable insights about your visitors and business operations.

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facelift logo

Own the Social Media Game.

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facelift Care offers a multi-layered solution to best evolve as well as manage your customer experience across all social media channels.

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Canny logo

Customer feedback & feature request management

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Canny helps product teams to collect and organize user feedback and feature requests to better understand customer needs, and prioritize their product roadmap

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Mosaicx logo

Virtual agent and messaging outreach

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Mosaicx uses conversational AI to offer agent-like experiences without human agents. A comprehensive set of service modules means automation creates a better customer experience than ever before.

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LimeSurvey logo

Free international cloud-based survey software

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LimeSurvey is an open-source online survey tool offering a range of features for creating polls, questionnaires, and surveys. It supports complex validation rules, conditional logic, quota management, and is available in over 80 languages, catering to educational, business, and research needs.

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Checkbox Survey logo

Secure survey software for governments and businesses

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Many companies rely on Checkbox for their survey and feedback needs. Due to its on-premise deployment, data security, and extensive customization options, Checkbox is the preferred tool for many businesses and organizations in government, research, healthcare, education, and the private sector.

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ClickTale logo

In-page web analytics

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ClickTale is a website analytics platform that helps to analyse the behaviour of your website visitors and mobile app users.

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Wigzo logo

Hyper Ecommerce growth with performance marketing automation

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Wigzo is a no-code customer data platform with smart marketing automation capabilities for e-commerce growth. Its powerful automation workflows deliver performance-driven personalization across all channels and help retain more customers with better CLTV.

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