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Last updated: April 2026

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423 software options

Hiver logo

Modern, AI help desk software built for fast teams.

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Hiver is a modern, AI customer service platform with strong live chat capabilities. With it, teams can capture details, assign owners, and track chats in real time. Automated assignments, AI-powered reply suggestions, analytics, CSAT surveys, and transcripts help improve team performance.

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Birdeye logo

AI-based webchat assistant for business conversations

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Birdeye is the leading AI-powered reputation and social media management platform for local brands. Over 150,000 businesses use Birdeye to maximize online reputation, engage across social channels, and gain insights to enhance customer experience and grow.

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Whappext logo

Software for sending marketing messages using WhatsApp

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Whappext is a platform that allows businesses to send bulk WhatsApp messages that can help increase customer engagement and conversions.

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TimelinesAI logo

Shared WhatsApp inbox and CRM integration for sales teams

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What it does: TimelinesAI centralizes live WhatsApp conversations from multiple numbers into one team workspace with routing, assignments, notes, quick replies, and controlled bulk replies.

Why it matters: Agents respond faster with full context inside the CRM view; leaders track workloads and SLAs

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Acobot logo

Self-learning conversational AI for lead nurture on websites

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With an Acobot live chat robot you can answer customer questions instantly, with a human touch and turn them into paying customers like never before. Acobot is fully automated. It works 24 hours a day, seven days a week, even when you go to the beach.

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11Sight logo

The shortest path to revenue.

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#1 Inbound Video Call Platform for Revenue Teams.

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get.chat logo

Shared Team Inbox Solution for WhatsApp Business API

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get.chat is a Shared Team Inbox Solution for WhatsApp Business API that enables multi-user and multi-device access and it also enables multiple endpoints to integrate it with your CRM, Chatbot, or Ticketing service.
Powered by the official WhatsApp Business API from 360dialog.

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2Chat logo

Global Telephony, Advanced WhatsApp, and AI Agents together

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2Chat is an AI omnichannel platform unifying cloud telephony & WhatsApp (WABA) in a multi-agent inbox. Launch bulk campaigns, deploy AI agents, and seamlessly connect your CRM using MCP APIs. Centralize communications, reduce operational costs, and close more deals.

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ProProfs Chat logo

Live chat software for websites

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ProProfs Chat is a real-time sales & support live chat tool for websites, designed to help businesses connect with, assist, engage & convert website visitors

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Text Request logo

Ignite customer engagement

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Text Request is crafted to cut through the noise, so you can connect with customers anytime, anywhere.

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Avochato logo

SMS texting and live chat for sales, support & ops teams

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Avochato is an SMS/text messaging and live chat solution for marketing, sales & support teams, which allows users to send, receive, and collaborate on messages from customers

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LiveChat logo

AI-based live chat for customer support and sales teams

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LiveChat serves as a fully capable tool to provide a complex customer service and proactively convert website visitors into customers.

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Acquire logo

Multi-channel Customer Communication Platform

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Web & in-app real-time customer communication software for support. Co-browse, live chat, chatbot, video & voice.

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Ideta logo

Build AI agents. No code. No limits.

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Ideta is a no-code, multi-AI platform that lets companies build and deploy powerful AI agents across all channels with full transparency and automation. It also includes a native livechat to seamlessly hand over conversations to human agents when needed.

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B2Chat logo

B2Chat Multiagent & MultiChannel

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Turn online conversations into sells with B2Chat. A web app software that brings into one inbox and simultaneously, all of your customer service channels: social media, WhatsApp, Chatbots.

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Comm100 logo

People-First, AI Powered Omnichannel Customer Service

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Comm100 Live Chat is a powerful and highly configurable customer support platform for websites and mobile apps, designed for speed, reliability, and security.

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GoSquared logo

Subscriptions management software

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Award-winning software for subscription businesses to understand and engage with customers.

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EngageBay CRM logo

Integrated sales & marketing software for growing teams

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AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.

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Amio logo

Amio helps you create AI chatbots for your e-shop.

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Amio helps you create AI-powered chatbots for e-shops that automate 95% of customer queries.

Amio's chatbot can answer any after-sales question and help with shopping by recommending the right products. By detecting customers in need of an assistant and proactively starting a conversation with them

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Dashly logo

Marketing and customer conversation management platform

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Dashly platform helps SaaS companies improve communications with their customers. Convert website traffic through every step of the funnel and reactivate inactive users with live chat, bots, and targeted messages.

An unlimited number of seats for every plan.

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ZoomInfo Chat logo

Perfectly balances highly-targeted, human-first experiences.

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Powered by ZoomInfo’s B2B data, ZoomInfo Chat perfectly balances human-first, highly-targeted experiences for your most important visitors. ZoomInfo Chat has the ability to create highly scalable personalized AI-driven nurture experiences via chatbot for everyone else.

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Zipteams logo

Cloud-based customer communication platform

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An Adaptive and integrated sales engine, empowering internal sales teams to leverage artificial intelligence to accelerate growth, efficiency, and close sales execution gaps.

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Boost.AI logo

Cloud-based conversational AI platform for enterprise

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Boost.ai helps businesses in banking, insurance, and other industries create, launch, and manage automated chatbots to handle customer queries. Using self-learning AI, it lets organizations use information from existing websites or chat logs to create advanced virtual agents in a matter of hours.

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Community SMS Marketing Platform logo

Two-way texting for personalized 1:1 messaging at scale.

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Community is a cloud-based conversational marketing platform that connects businesses with their audience via text messaging.

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MarketSurge logo

All in one lead management software

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MarketSurge is the one-stop shop for lead management. The application enables businesses to manage communication and contacts from a unified platform.

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