Covetrus Avimark vs Covetrus Impromed

Covetrus Pulse

ezyVet

Cornerstone Software

IDEXX Neo

IntraVet

HVMS

Compare Covetrus Avimark and Covetrus Impromed based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Cornerstone from IDEXX is versatile, feature-rich software that can be customized to meet your every need. 

Meet Covetrus Pulse, the industry’s first all-in-one vOS. With Covetrus AI, save 6+ hours a week*, streamline visits, and auto-generate SOAP notes, all while focusing on delivering exceptional patient care. And it's all at no extra cost!

Next-generation cloud-based software that transforms, innovates, and automates the way vets run their practices.

AVImark by Covetrus is an on-premise practice management software designed to help veterinarians and vet hospitals automate and manage finance and administration tasks, such as appointment scheduling, invoicing, budgeting, medical records management, and more.

Accounting

Activity Dashboard

Appointment Scheduling

Billing & Invoicing

Charting

Communication Management

Confirmations/Reminders

Customer Database

Document Management

Electronic Signature

Email Reminders

Imaging and X-rays

Inventory Management

Invoice Management

Patient Records Management

Payment Processing

Prescription Processing

Reminders

Reporting & Statistics

SMS Messaging

SOAP notes

Telemedicine

Third-Party Integrations

Treatment Planning

Covetrus Avimark

Windows

Owner

I love how responsive the developers are to suggestions for improvements. Support is awesome, and support hours are good - basically, they are there when we need them.

Hospital Administrator

Originally we only had a handful of computers, where as now we have almost 30 running the medical program. I love the ease of use, for our staff, which helped to improve efficiency.

Practice Manager

The difficulty for the program to evolve because of its coding is disappointing. It's network dependence  and hiccups that happen on wifi is disappointing.

owner

What I appreciate the most is the ability for new team members to learn  the software quickly and the ease of which you can obtain the data needed.

Owner 

Right now, it’s the best program out there for our purposes, but I can hardly wait for something great to come along.

Veterinarian

All in all, Avimark is a great value for the money. One of the best choices for a non-cloud-based system.

office manager

It is integrated with other services to make transactions seamless. It enables our staff to spend more time with patients and working doing what we love to do.

I like this product and I think it's a good fit for our practice's needs. I don't think we are getting as much out of it as we could.

It is fairly inexpensive and performs most every function that we need (we are a paperless practice). The program is very reliable and the support team for the most part is very good.

The area code of the phone numbers disappear after entering a zipcode. It's a small error, but one that frequently causes our clinic to have incomplete phone numbers for clients.

Ease of use and everything is in one location. I like that other options are built in such as care credit, trupanion express, etc.

Veterinary  Assistant

Overall I would say that Avimark is a good program. It is the program that I am most comfortable using at our practice.

Office Manager

Avimark software is very user friendly. The software is very easy to read and adjust to your liking.

Reception

The best part of the software is the tech support, they're always there to help when I need them.

You can do repeat block offs on a different day, but not on the same day. I can think of similar small but annoying omissions in the security, medical records,  and inventory.

Owner / Veterinarian

Finally, it seems that every time we download an update several of our 'settings' are lost and have to be re-done.

Vet Receptionist

Support team was really great at helping us when we had an issue.

It is nice to have the credit card integrated with the software.

Covetrus Avimark screenshot: AVImark client information display

Covetrus Avimark screenshot: AVImark inventory management

Covetrus Avimark screenshot: AVImark security portal

Covetrus Avimark screenshot: AVImark practice analysis screenshot

Freelancers

Large Enterprises

Mid Size Business

Small Business

IntraVet is a veterinary practice management software designed to help clinics manage patients, invoicing, records, messaging, payments, social media engagement, and more via a unified portal. The application includes an appointment calendar, which allows businesses to create color-coded appointments using a drag-and-drop interface to manage patient bookings and clinic visits.

IDEXX Neo is the cloud-based practice software that is intuitive to use, easy to learn and built to make switching simple.

HVMS is a cloud-based practice management software designed to help veterinary hospitals streamline various administrative processes related to accounting, invoicing, inventory, and more. Supervisors can generate batch invoices, assign bills to specific profit centers or departments, and filter invoices based on partner, status, date, practice or location.

ImproMed aims to streamline business operations and create ideal workflows for veterinarian practices. It helps track client data and aids the creation of wellness plans. Key features include inventory optimization, product and pricing management, enhanced reporting, and schedule management.

Live Chat

Covetrus Impromed

We used it for 6 years and once we became comfortable with the system, everyone enjoyed using it. We liked the ability to upload photos into the dental record.

I have had excellent customer service with Impromed. I also have been very happy with the software.

Office manager

Our clients complain all the time and don't understand what they are being charged for.

Whenever we have a windows 10 update (not optional as to time or place) come through, it tends to either crash our server or cause problems with all of our printers and other connections.

Patients with split billing are a nightmare. On statements, charges for split billed patients are listed in a very confusing way and it doesnt' list what percentage each owner gets billed for.

Manager

Some tech support needs MORE training. I can always tell when they’re Struggling to fix an issue and that usually results compounding the problem.

I really appreciate the support for this product. Every time I have called in or done a live chat, the support person is knowledgeable, professional, and helps resolve the issue quickly.

practice manager

Its great to print out reports of any kind to see how we are doing.

It doesn't match up and I can calculate from the D.O.B. their actual age if I needed to, but I fear new users can easily get confused.

I find Impromed to be on of the more user friendly and intuitive programs I've used, it's still really nice to have assistance with any questions that pop up.

You can have mobile units for field work. Tech support is awesome and they are easy to contact by phone or chat or email.

Veterinarian 

This software is very easy to use and has so many features that I probably don’t even use most of them but are nice to have the option to use if needed.

It is also hard to change any errors with patient processing and refunds are also multiple unnecessary steps. It took me a long time to get used to impromed.

This software has depth that allows for customization for each hospital's processing. It also has great integration with other systems such as laboratories and payment processing.

I think the easytime appointment scheduler has been the most difficult to adapt to, it is difficult to look quickly for an available time slot, because it does not give you a view of entire day.

Hospital Manager

Some of the reporting options can be difficult to extract data from.

Inventory, patient records and accounting all work well. System has the ability to do so much with added cost of additional modules.

8 months later, there is still no timeline for fixing the integration. This is just one example.

Covetrus Avimark vs Covetrus Impromed Comparison (2026)

Covetrus Avimark

Covetrus Impromed

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives