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Covetrus Avimark Logo

Practice management solution for veterinarians

Table of Contents

Covetrus Avimark - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: August 2026

Covetrus Avimark overview

Based on 599 verified user reviews

What is Covetrus Avimark?

Covetrus Avimark is a veterinary program offering key features such as patient records management, prescription processing, billing and invoicing, appointment scheduling, confirmations and reminders, and inventory management, among others.

Who uses Covetrus Avimark?

By industry, Covetrus Avimark reviewers are most commonly professionals in veterinary (92%). The most frequent use case for Covetrus Avimark cited by reviewers is veterinary (100% of reviewers).

Starting price

Free

Alternatives

with better value for money


Pros & Cons

Clinic Management

Paperless Records

Training and Learning Curve

Patient Charting

Updates

Bugs and Issues

Do you work for Covetrus Avimark? Manage this product listing

Covetrus Avimark’s user interface

Ease of use rating:

Covetrus Avimark reviews

Overall rating

4.1

/5

599

Positive reviews

61

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.61/10
Rating distribution

5

4

3

2

1

231

259

78

16

15

Pros
“Its easy to create electronic medical records, access the schedule, among many of its features. Whenever we have an issue- the support staff is always able to help us or answer questions immediately.”
Verified reviewer profile picture

Dana P.

CVOM

“Avimark is great to manage your pet hospital, you can customize it according to your needs.”
KT

Karen T.

Vet Tech

“It has been greatly utilized for scheduling and inventory management. ”
AS

Alex S.

Certified Veterinary Technician

Cons
“Data analysis for specific things is a little complicated. ”
AS

Alex S.

Certified Veterinary Technician

“Can be slow, often when it updates we have issues with labs and error messages and have to call tech support for assistance”
KH

Katherine H.

Practice Manager

“The format was not very updated and when we did heavy amounts of boarding the schedule was a mess.”
RD

Renee D.

Veterinary Assistant

Who uses Covetrus Avimark?

Based on 599 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Veterinary
Computer Hardware

Use cases

Veterinary

Covetrus Avimark's key features

Most critical features, based on insights from Covetrus Avimark users:

Billing & invoicing
Prescription processing
Inventory management
Confirmations/Reminders
Treatment planning
Imaging and x-rays

All Covetrus Avimark features

Features rating:

Accounting
Activity dashboard
Appointment scheduling
Billing & invoicing
Charting
Communication management
Confirmations/Reminders
Customer database
Document management
Electronic signature
Email reminders
Imaging and x-rays
Inventory management
Invoice management
Patient records management
Payment processing
Prescription processing
Reminders
Reporting & statistics
SMS messaging
SOAP notes
Telemedicine
Third-Party integrations
Treatment planning

Covetrus Avimark alternatives

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DaySmart Vet logo
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Covetrus Avimark pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Covetrus Avimark price and value

Value for money rating:

To see what individual users think of Covetrus Avimark's price and value, check out the review snippets below.

“Its easy to create electronic medical records, access the schedule, among many of its features. Whenever we have an issue- the support staff is always able to help us or answer questions immediately.”
Verified reviewer profile picture

Dana P.

CVOM

“Avimark is great to manage your pet hospital, you can customize it according to your needs.”
KT

Karen T.

Vet Tech

Covetrus Avimark integrations (0)

Integrations rated by users

We looked at 599 user reviews to identify which products are mentioned as Covetrus Avimark integrations and how users feel about them.

PetDesk logo
PetDesk

Integration rating: 3.0 (2)

Integration rating: 5.0 (1)

online pharmacy/prescriptions

BP

Brittney P.

office manager

IDEXX Neo logo
IDEXX Neo

Integration rating: 5.0 (1)

Other top integrations

Covetrus Avimark customer support

What do users say about Covetrus Avimark customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Covetrus Avimark customer support.

Widely noted by reviewers, the customer support team is friendly, knowledgeable, and quick to respond to most issues.

A fair number of users appreciate that support is available for troubleshooting, training, and guidance with software features.

Multiple users mention feeling confident knowing help is accessible when needed, especially during onboarding or transitions.

A small group of reviewers report inconsistent support quality, with some representatives lacking product knowledge or giving conflicting answers.

Support options

Email/help desk
Knowledge base
Faqs/forum
Phone support
Chat

Training options

Videos
In person
Webinars
Documentation
Live online

To see what individual users say about Covetrus Avimark's customer support, check out the review snippets below.

“The software support team is incredible at quickly answering questions and walking us through troubleshooting.”

ES

Emma S.

Acting Hospital Manager, Director of Public Contact

“They have a great customer support team whenever I have questions which gives me great comfort because this program can do so much.”

TR

Tracy R.

Hospital Manager/Lead Technician

Covetrus Avimark FAQs

Q. Who are the typical users of Covetrus Avimark?

Covetrus Avimark has the following typical customers:
Large Enterprises, Mid-size Business, Small Business, Freelancers

These products have better value for money


Q. What is Covetrus Avimark used for?

AVImark by Covetrus is an on-premise practice management software designed to help veterinarians and vet hospitals automate and manage finance and administration tasks, such as appointment scheduling, invoicing, budgeting, medical records management, and more. The platform includes a built-in search engine, which allows users to retain accurate information and run customized and targeted marketing campaigns. AVImark’s key features include management of inventory and prescriptions, payment processing, client communications, lab system integrations, and forward booking of appointments. The telemedicine functionality enables veterinarians to reach industry specialists and clients via video conference calls, chat, email, and more, even from remote locations. It also has an activity dashboard, which lets administrators streamline tasks such as pet boarding calendars, patient reminders, financial reports, and more. AVImark offers integration with laboratory and inventory systems providers such as Antech, AXIS-Q, Hemagen, Scil, Heska, IDEXX, Abaxis, Cubex and Intelligent Inventory. The software offers marketing communication tools such as Rapport and Vetstreet Pro, which facilitate timely communication between representatives and patients through various channels, such as text messaging, phone calls, voice messages, postcard reminders and more.


Q. What level of support does Covetrus Avimark offer?

Covetrus Avimark offers the following support options:
Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support, Chat

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