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Covetrus Avimark
5
231
4
259
3
78
2
16
1
15
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Practice management solution for veterinarians
Table of Contents
Covetrus Avimark - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: July 2026
Covetrus Avimark overview
Based on 599 verified user reviews
What is Covetrus Avimark?
Covetrus Avimark is a veterinary program offering key features such as patient records management, prescription processing, billing and invoicing, appointment scheduling, confirmations and reminders, and inventory management, among others.
Who uses Covetrus Avimark?
By industry, Covetrus Avimark reviewers are most commonly professionals in veterinary (92%). The most frequent use case for Covetrus Avimark cited by reviewers is veterinary (100% of reviewers).
What do users say about Covetrus Avimark pricing?
Reviewers indicate that Covetrus Avimark has a competitive initial price and reasonable annual fees, and some users appreciate no extra charges for additional workstations. However, some reviewers find recurring and hidden costs frustrating and feel essential features require extra payments.
Starting price
Alternatives
with better value for money
Pros & Cons
Clinic Management
Training and Learning Curve
Paperless Records
Patient Charting
Updates
Bugs and Issues
Covetrus Avimark’s user interface
Covetrus Avimark review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
4.0
Ease of use
4.1
Customer support
4.2
Reviews sentiment
What do users say about Covetrus Avimark?
Reviewers feel Covetrus Avimark is generally user-friendly, with many appreciating its ease of use for daily tasks, quick onboarding for new staff, and flexible navigation options. They say it offers robust clinic management, customizable features, and efficient medical record handling, though some find the interface outdated and setup or advanced functions challenging to learn without support.
Users report frequent glitches, slowdowns, and issues with updates, often requiring customer support, which they describe as inconsistent in quality and responsiveness. They think inventory management and reporting could be more intuitive, and note that training resources and documentation are lacking.
Select to learn more
Who uses Covetrus Avimark?
Based on 599 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Covetrus Avimark's key features
Most critical features, based on insights from Covetrus Avimark users:
All Covetrus Avimark features
Features rating:
Covetrus Avimark alternatives
Covetrus Avimark
Starting from
No pricing info
Shepherd
Starting from
299
Per month
Digitail
Starting from
289
/user
Per month
DaySmart Vet
Starting from
116
Per month
Covetrus Avimark pricing
Value for money rating:
Starting from
No pricing info
User opinions about Covetrus Avimark price and value
Value for money rating:
To see what individual users think of Covetrus Avimark's price and value, check out the review snippets below.
Dana P.
CVOM
Karen T.
Vet Tech
Covetrus Avimark integrations (0)
Integrations rated by users
We looked at 599 user reviews to identify which products are mentioned as Covetrus Avimark integrations and how users feel about them.
Integration rating: 3.0 (2)
“2 way texting with ability for clients to send pictures, write-back to Daysmart feature, better customer service overall”
Anne W.
Hospital manager
Integration rating: 5.0 (1)
“online pharmacy/prescriptions”
Brittney P.
office manager
Integration rating: 5.0 (1)
Other top integrations
Covetrus Avimark customer support
What do users say about Covetrus Avimark customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Covetrus Avimark customer support.
Widely noted by reviewers, the customer support team is friendly, knowledgeable, and quick to respond to most issues.
A fair number of users appreciate that support is available for troubleshooting, training, and guidance with software features.
Multiple users mention feeling confident knowing help is accessible when needed, especially during onboarding or transitions.
A small group of reviewers report inconsistent support quality, with some representatives lacking product knowledge or giving conflicting answers.
Support options
Training options
To see what individual users say about Covetrus Avimark's customer support, check out the review snippets below.
“The software support team is incredible at quickly answering questions and walking us through troubleshooting.”
Emma S.
Acting Hospital Manager, Director of Public Contact
“They have a great customer support team whenever I have questions which gives me great comfort because this program can do so much.”
Tracy R.
Hospital Manager/Lead Technician
Covetrus Avimark FAQs
Covetrus Avimark has the following typical customers:
Large Enterprises, Mid-size Business, Small Business, Freelancers
These products have better value for money
Q. What is Covetrus Avimark used for?
AVImark by Covetrus is an on-premise practice management software designed to help veterinarians and vet hospitals automate and manage finance and administration tasks, such as appointment scheduling, invoicing, budgeting, medical records management, and more. The platform includes a built-in search engine, which allows users to retain accurate information and run customized and targeted marketing campaigns. AVImark’s key features include management of inventory and prescriptions, payment processing, client communications, lab system integrations, and forward booking of appointments. The telemedicine functionality enables veterinarians to reach industry specialists and clients via video conference calls, chat, email, and more, even from remote locations. It also has an activity dashboard, which lets administrators streamline tasks such as pet boarding calendars, patient reminders, financial reports, and more. AVImark offers integration with laboratory and inventory systems providers such as Antech, AXIS-Q, Hemagen, Scil, Heska, IDEXX, Abaxis, Cubex and Intelligent Inventory. The software offers marketing communication tools such as Rapport and Vetstreet Pro, which facilitate timely communication between representatives and patients through various channels, such as text messaging, phone calls, voice messages, postcard reminders and more.
Q. What level of support does Covetrus Avimark offer?
Covetrus Avimark offers the following support options:
Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support, Chat
