Covetrus Avimark Pricing, Features, Reviews and Alternatives

Easy to find things in the software. Easily to update things

Needed more customized things for patient charting.

Thank you for your feedback! We love that you're having a good experience. I've shared your suggestions around additional customization on patient charting with our Product Management Team and difficulties in contacting customer service with our Management overseeing customer service. If you ever have questions or additional feedback we'd love to hear it! Email us at HSVS.Solutions@HenryScheinVet.com.

Simple to use, especially going paperless. The ability to print a requisition by applying a charge to account.

I wish you could E-Mail an estimate from the system. It would also be nice if you could hover over an appointment and see type of pet, weight, age, ect. I hope the disconnect between Avimark and Care Credit it resolved soon, Has a glitch every time you print a Care Credit Receipt.

I can take a version into the field, then bring it back to sync with the server. I run a housecall practice.

The mobile (Sidekick) feature appears to be an afterthought. It is not well designed and there are numerous glitches with trying to get it to be as robust a program as we need. I have spoken with higher level technicians about this and they agree that the features we need would be great to have, but they don't yet exist and they put in requests for software updates, but I have no reason to expect that these will ever actually happen.

Thanks for sharing your feedback with us. We will provide this information to our product team for review.

Transitioning to Avimark from a payroll system was good, we were able to get the data transferred and see what it looked like before making the change. 3 years ago we transitioned from paper files to a "paper-lite" system and generally we're pleased. I wouldn't say I know of a better system available.

It is a system that is bloated and relatively non-flexible. You need to conform to it. Generally you get what you want and it works, but if it doesn't work, they won't change to software to meet you. Case in point - our pharmacy labels don't print the correct weight for the patient. Avimark is aware of the problem, but cannot fix it.

I love how responsive the developers are to suggestions for improvements. Support is awesome, and support hours are good - basically, they are there when we need them. Pricing is very fair and I like that we can install the software on multiple laptops without having to involve tech support.

There are a couple of little glitches that I wish we could work around. If there is a requisition that doesn't go through to the diagnostic lab we need to delete the charges and enter them again, there doesn't seem to be a way to "Resubmit"