ClubExpress vs Club OS

Jackrabbit Gymnastics

Club Automation

bsport

Online gymnastics class software used by over 12,000 studios & schools will transform the way you run your business.  Learn more now!

Leave the competition behind with Club Automation, a club acceleration platform designed to make your life easier and give members what they want. Our web-based club management solution streamlines and automates processes that provides clubs and their members with the best experiences!

bsport is the next generation all-inclusive management platform for your boutique fitness or wellness studio. Reduce and automate admin tasks, increase bookings and revenues, provide a premium and customised branded experience to your members.

ClubExpress is an online club and association management system to create a website, membership database, automatic renewals, emails, event calendar and more.

Membership Renewals

Member Portal

Dues Management

Member Directory

Payment Processing

Event Management

Email Marketing

Application Management

By industry, ClubExpress reviewers are most commonly professionals in non-profit organization management (29%). The most frequent use case for ClubExpress cited by reviewers is membership management (76% of reviewers).

Users and use cases

Most reviewers indicate ClubExpress offers strong value for money, with affordable pricing and no annual fees. They appreciate the reasonable per-member cost, but some reviewers find certain add-ons costly and note the lack of a free trial.

Value for money

ClubExpress is a membership management solution offering key features such as member database, payment processing, and membership renewals, among others.

ClubExpress

Web-based

iPhone

iPad

Android

WildApricot

WordPress

MemberPlanet

Glue Up

iMIS

StarChapter

Brilliant Directories

MemberClicks

Kicksite

Up to 200 Members

201-300 Members

301-500 Members

501-1000 Members

Organizations Larger Than 1000 Members

Non-intuitive and dated interface

84% of reviewers feel negative about ClubExpress’s user interface. Users think the interface is outdated, clunky, and not user-friendly, making it difficult for new and existing users to navigate. Reviewers say that many functions are not intuitive, requiring extra training or workarounds to accomplish basic tasks. They find the layout overwhelming and some features hard to locate, which increases the learning curve. Some users report that the lack of intuitiveness leads to frustration and slows down daily operations.

Cumbersome page editing experience

president

It's nigh impossible to format a page properly - copy and paste screws up the formatting and there's no way to fix it.

69% of reviewers feel negative about ClubExpress’s page editor. Users report that the editor is clunky, with limited templates and outdated layouts that are hard to customize. Reviewers say formatting issues are common, and making changes often requires multiple steps or external tools. They find that editing text, links, and layouts is unintuitive, and that the editor sometimes rearranges content unexpectedly. Some users mention that the lack of modern design options and true WYSIWYG functionality makes creating appealing pages challenging.

Limited and rigid customization

50% of reviewers feel negative about ClubExpress’s customization options. Users say design templates are basic and hard to adapt for unique organizational needs without extra cost or technical expertise. Reviewers report that layout, font, and color choices are limited, and customizing system pages or building custom content is challenging. They find that many modules are rigid, with hidden or hard-to-use settings, making it difficult to personalize the site. Some users mention that the lack of drag-and-drop functionality and modern design tools restricts their ability to create a distinctive online presence.

Frequent glitches and frustrations

88% of reviewers feel negative about ClubExpress’s bugs and issues. Users report frequent glitches, slow response times, and inconsistent system behavior that disrupt workflows. Reviewers indicate that saving errors, confusing processes, and non-intuitive steps can lead to lost work or duplicate entries. Some users say that certain problems persist despite repeated requests for fixes, and they find troubleshooting time-consuming. They mention that system inflexibility and occasional downtime hinder productivity, and navigating around these issues often requires extra effort and patience.

Complex and limited email tools

53% of reviewers feel negative about ClubExpress’s email communication features. Users think the email editor is difficult to use, with cumbersome formatting and limited flexibility. Reviewers report that sending emails involves too many steps, and the final output often does not match expectations. They say that managing contact lists and tracking email delivery is challenging, and some experience issues with emails being marked as spam or not reaching recipients. Some users indicate that the system lacks creative and marketing features found in dedicated email platforms.

Streamlined membership renewal process

84% of reviewers feel positive about ClubExpress’s membership renewal features. Users say the platform automates renewal notifications, dues collection, and online payments, making the process seamless for both administrators and members. Reviewers indicate that automated reminders reduce manual effort and increase renewal rates. They appreciate that members can manage renewals and select add-ons independently, which is especially helpful for volunteer-run organizations. Some users report significant savings in time and resources, and they value the improved accuracy and efficiency in maintaining up-to-date membership records.

Affordable and good value

84% of reviewers feel positive about ClubExpress’s pricing. Users think the platform offers comprehensive features at a reasonable cost, making it accessible for small clubs and non-profits. Reviewers appreciate the transparent pricing structure, lack of hidden fees, and the value provided compared to more expensive alternatives. They say the cost-effectiveness allows organizations to streamline operations without exceeding their budgets. Some users mention that the platform’s affordability enables them to access a wide range of tools that would otherwise require multiple, pricier solutions.

Comprehensive event management tools

87% of reviewers feel positive about ClubExpress’s event management. Reviewers appreciate the robust event calendar, easy online registration, and automated reminders. Users think the platform simplifies event promotion, attendance tracking, and payment collection. They say it consolidates event planning, communication, and reporting in one place, saving time and reducing administrative work. Some users find the system flexible for both large and small events, allowing for group-specific invitations and targeted communications. They value the ability to manage all event-related tasks efficiently, which increases member participation and engagement.

Responsive and knowledgeable support

93% of reviewers feel positive about ClubExpress’s customer support. Users think support is readily available via phone and email, with quick response times and staff who remember organizational needs. Reviewers appreciate the extensive documentation, helpful videos, and webinars. They say support is patient and willing to walk users through issues, making onboarding and troubleshooting smoother. Some users indicate that support staff are open to suggestions and implement improvements based on feedback. They find the support team knowledgeable, professional, and able to resolve most issues efficiently, which reduces reliance on internal expertise.

Centralized membership administration

83% of reviewers feel positive about ClubExpress’s membership management. Users say the platform centralizes member data, streamlines communication, and automates administrative tasks. Reviewers appreciate features like secure document storage, customizable directories, and self-service options for members to update their information. They find that having all membership functions in one place reduces paperwork, improves accuracy, and saves time. Some users indicate that the platform supports different membership types and roles, making it easier to manage diverse organizations and facilitate growth.

Website Director

The ClubExpress features that are most valuable for our organization are the membership management, online membership renewal and payment, email features, website designer, calendar, and photo galleries.

Staff

The software handles all of our renewals even sending out snail mail letters to members who do not use computers when they need to renew.

Ride Director

I had to manually grant each of these individuals the necessary admin privileges to create calendar events and train them how to create events.  

The Membership Directory is fantastic as is the number of privacy options each member has to determine what information to make available on the Directory.

Staff Commodore

it maintains our membership database very well and manages events quickly and easily.  adapting it to yacht club software needs was easily completed.

Fundraising Specialist

It's super easy to use for all membership needs.

President

We have had them build custom functionality which has saved us countless hours of manual labor. Though new to the platform it is clear that there is a tremendous amount of functionality available as we grow into the system.

our memberships do not expire so an arbitrary date must be submitted or an automated renewal email will be generated by the system.

Treasurer

Pretty good until change of management -- I have emails that are separate for sign up and payment on new members of school nursing organization -- missing the payment email notification.  

VP Communications Charleston Running Club

I like that I can update the pages myself from the front end and don't have to know how to do much BUT the spacing and limitation on design makes it look like something my mother did.

Site Administrator

Allows members to manage their own information, while giving great ability for administrators to manage club information too!  

Executive

Its totaly management material and have to learn it fast and then it can be usable in many categories  in event mangement or traing programe.

I was looking at a member's subscription status and suggested creating an invoice for them since they couldn't log in to pay their dues.

3rd VP, Membership

You can search for a member by last or first name, by phone number, etc.

a couple of functions required a work around such as membership renewals require a date of expiration.  

It replaced two systems, one home grown, and one commercial and has reduced manual processing considerably.  

Office Administrator

The aesthetic of the website is a little dated - I wish there were more modern options for the website look and feel.

System Administrator

There's a slight left brain/right brain shift in thinking required to modify the way things operate, but it's not too difficult once you get into the swing of things.

webmaster

Anyone with moderate technical ability can set up and manage the website based on this framework.

Webmaster

I dis-like having to move my mouse over to the first field and then type the necessary search information.

How klunky the website, newsletters and events interaction pieces look to users/members/visitors.

The Communications options make it easy to communicate with the full membership, or any defined subset of the membership.

Director of Operations

HV costs more and offers fewer features, but people make the switch because of the difficulty in using CE.

Changed formatting for sending notification regarding dues collection

There are way more options than we use on our events which makes it quite confusing for many.

Membership Co-chair

So many features that we'd never had access to with the old methods of a list of members on Excel!

I just felt I had to use the Support Function way too frequently during initial setup & configuration.  

Membership Director

Multiple steps or confusing steps to delete a name from the database.

Owner

However, I am hearing from my clubs that the websites front pages look outdated and old.  

Webmaster 

Event calendar is critical to us and is somewhat complicated

I kept backing out of the transaction, or at least I thought I was, until I was stuck with three invoices I couldn't get rid of.

Board Secretary

Reporting is not straightforward and it’s difficult to filter for specific criteria.

They are all about jamming in features with little thought about design and functionality.

I didn’t like it when expired members were removed from the database without warning.

Also, 'renewing members' not notated on payment notification email ....

For years I've asked CE to get rid of the "save twice" issue when adding Secondary members.

It is easy for members to use, they can check for available rides with the basic information they need to make a choice.

I would like to see the curser appear on the first field of any pop up window.

No explanation WHY PDFs can’t be used, just a solid “Screw you and don’t call back.”

Only mind tweaks to increase efficiency are needed from time to time.

Membership and Marketing Manager

After I have learned how to use it, it does okay--but field names need to be more flexible.  

Vice President Membership

I rely on ClubExpress reports for membership.  

Now the committee chairs have access to every member who might want to help--even someone who just joined!

Our website is completely generated using the club Express software.

College and Career Navigator

The customer service by far is the best feature -- not necessarily a feature but it's great.  

Sometimes the on-line help doesn't fully explain how to set things up.

We use it because it’s part of the Virtual Village nonprofit we’re part of.

Some features are inflexible and cannot be changed.

For me, the online and telephone support has been the deal maker.

Membership Management

Membership Renewal

Features

Event Calendar

Page Editor

Training and Learning Curve

Website Management

Customization Options

Email Communication

Small Business

Freelancers

Mid-size Business

Large Enterprises

Most reviewers indicate that ClubExpress offers strong value for money, highlighting its affordable pricing, especially for small clubs and non-profits, and its comprehensive suite of features included at no extra charge. They appreciate the reasonable per-member cost, the absence of annual fees, and unlimited space without additional charges. Some users report that ClubExpress provides better prices than competitors and allows for customization at a fraction of the cost of custom-built solutions. However, some reviewers find certain add-ons, like text messaging, come at an extra cost and note the lack of a free trial or demo before purchase.

Lumaverse Technologies

Vagaro

Vagaro is all-in-one software for beauty, wellness, and fitness professionals. Manage appointments, accept payments, run marketing campaigns, and grow your business all from one easy-to-use platform designed to help you save time and boost revenue.

WellnessLiving

WellnessLiving is an all-in-one online booking, resource scheduling, lead generation, and reporting solution for health and wellness focused businesses. Designed for wellness establishments including yoga studios, spas, salons, personal training, fitness gyms, pilates studios, and dance clubs, WellnessLiving provides the tools users need to manage day-to-day business tasks, employees, memberships, sales, marketing, and more.

PushPress

PushPress is a recurring billing & membership management suite that helps gym owners to run their fitness facility and manage classes, take payments, & more

Club OS is a sales engagement and marketing automation platform designed to help gyms and studios of all sizes manage lead acquisition, follow-ups, class scheduling, and client communications, among other processes. Supervisors can monitor employees' availability and set up personal training sessions or appointment dates.


ClubExpress vs Club OS Comparison (2026)

ClubExpress

Club OS

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives