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ClubExpress Pricing, Features, Reviews and Alternatives

ClubExpress product overview

Price starts from

24

/user

Per month

What is ClubExpress?

ClubExpress includes more than 22 modules to help manage every aspect of your organization's operations, including members and non-members, the website itself, money, communications, and the organization as a whole. ClubExpress websites are fully responsive to mobile devices and we also offer a mobile app for each organization.

Key benefits of using ClubExpress

ClubExpress provides exceptional integration between its various modules, and a powerful set of features in each module. For example, everyone can claim that they have an event calendar with online registration. But the ClubExpress Event Calendar is powerful enough to handle a multi-day, multi-track event, with different price points for members, non-members, and guests, as well as dozens of other options to configure any type of event. And every module is like this.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Email/Help Desk
Phone Support
Knowledge Base
Chat

Training options

In Person
Documentation
Webinars
Videos

ClubExpress pricing information

Value for money

4.4

/5

469

Starting from

24

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

ClubExpress features

Functionality

4.0

/5

469

Total features

59

8 categories

Most valued features by users

Reporting & Statistics
Activity Dashboard
API
Data Import/Export
Customizable Reports
Alerts/Notifications
Invoice Management
Electronic Payments

Functionality contenders

ClubExpress users reviews

Overall Rating

4.3

/5

469

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.34/10
Rating distribution

5

4

3

2

1

218

182

52

9

8

Pros
The very best thing about CE is that the support is really fantastic. They are very responsive and I mostly get an answer to my question the first time I try.
Helps us be more organized, that is it leads us to do good things we might not have thought of on our own. Interesting when your software optimizes your club operations.
We love the ease of set-up of website and various activities. We also like the solid web-base for members.
Cons
My organization really dislikes the forums and we need to reset settings, but we'd have to go through 600+ users to reset each setting individually due to an error during set up.
Extremely difficult to navigate. Very confusing and difficult to add PDF files to communications.
When our newsletter writer showed me the problems she encounters using the Club Express editor, it was obvious to me that no writers were involved in the creation of the tool.

Overall rating contenders

Overall Rating

An all-around excellent product.

Reviewed a year ago

Transcript

Dick E.: Hello. My name is Dick. I'm a founder of a nonprofit organization that supplies services to...

JZ
AvatarImg

Jeff Z.

President

Fine Art, 1-10 employees

Review source

Overall Rating

Outstanding customer service

Reviewed 2 years ago

Transcript

Jeff Z.: Hi, my name is Jeff. I'm the President of an arts and education organization, and I give ClubExpress...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Solid service offering and very good value

Reviewed 3 years ago

We needed a product/service that handled membership operations (dues, renewals, info updates, mailings) without depending on continuous availability of a "computer-techie" volunteer or a paid IT support contractor. ClubExpress meets this core requirement very reliably at quite reasonable no-contract monthly fee based on active membership. The integrated Website functionality lets us have an on-line secure repository for our documents accessible by all or various subsets of membership. Included telephone and email support from ClubExpress is responsive and available to any member (not just a few admins.) Overall we are quite satisfied with the service and consider it very well worth the fees.

Pros

Completely Cloud-based Most functions menu-driven and accessible without requiring "superuser" access or professional technology expertise Access-controls to support Members-only information/functions, driven by Membership database Includes basically unlimited SMTP (email sending) for membership bulk mailing "Ahead of the curve" on compliance with privacy protections High reliability

Cons

Component "building blocks" don't fit perfectly with the usage patterns of our (local civic) organization Limited site-performance data collection or analytics built in Editing function (for generating emailings, news articles, etc) is a little complex for completely non-technical users, and a little rough.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Anxious to Get Started

Reviewed 3 years ago

We believe we've made the right decision with our switch to ClubExpress and that they will provide the support needed for our nonprofit to sustain and grow. Presently we are behind schedule for completing the set up, so we are anxious to finish and get to work.

Pros

ClubExpress appears to be the prefect solution for our nonprofit art organization as an affordable integrated member management program with the added web-based features we desired (directory, calendar, storefront, photo albums, custom video page). We appreciate the available tutorials and webinars. Our set up is not yet complete, so we are not presently fully operational, but we anticipate that our first impressions will soon proven correct.

Cons

We're behind schedule on completing our set up for various reasons, but from what we have been able to learn and accomplish so far, we found some of our biggest challenges in the areas related to edit windows with what we perceive as inconsistencies with tools and formats (i.e., we can't add a linked button to the homepage but we can accomplish this task in a news article). We're used to the ease...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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RinMyVillage

Reviewed a month ago

Is essential to our operation and we could not operate without it.

Pros

This software is absolutely essential for our organization. Without it we would not be able to coordinate the efforts of volunteers and would have to have paid staff. That would add hundreds of dollars to the nominal cost we now charge our elderly members who receive services. I've been able to operate as an online organization without a physical office for the last dozen years. This means that volunteers can work from their homes coordinating services and finding volunteers for members. The software handles all of our renewals even sending out snail mail letters to members who do not use computers when they need to renew. Our website is completely generated using the club Express software.

Cons

There are no major features that we can think of that are missing. That's not a coincidence over the last dozen years club Express as responded by adding those features we think we need sometimes involving major development effort. Only mind tweaks to increase efficiency are needed from time to time.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Meh

Reviewed 3 years ago

I was here with ClubExpress was chosen by management but had very little training on it as I left the organization shortly after. Now I am back in a management capacity and there are still many things that are clunky about the platform. It seems to take a very long time to get the hang of the ins and outs and has caused at least one ex-employee to cry. Seriously. I have stuck with it, and it does become easier, but SOOOO much time to figure some of it out. The videos have been a bit helpful but often it is just easier to ask a colleague how to do something in the system rather than have to sit thru a 10 minute video and only have 1/2 of the question answered.

Pros

It keeps all of our customer history information in one place.

Cons

It can be rather clunky and sometimes just will not save things they way they were typed or created. It is not very intuitive and there always seems to be a 'work around' needed.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Small local car club user- Great Product!👍

Reviewed 23 days ago

Excellent, it meets 99% of our club needs

Pros

Allows members to manage their own information, while giving great ability for administrators to manage club information too! Event management is excellent, membership management is excellent and dues and background financial management is great! This system manages small event driven clubs very well!

Cons

A few computer literate administrators are needed to implement and maintain the system But the basic system is easy to use and can be learned quickly bu administrators with some computer knowledge!

ClubExpress FAQs and common questions

Q. What type of pricing plans does ClubExpress offer?

ClubExpress has the following pricing plans:
Starting from: $24.00/month
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of ClubExpress?

ClubExpress has the following typical customers:
Freelancers, Non Profit, Small Business


Q. What languages does ClubExpress support?

ClubExpress supports the following languages:
English


Q. Does ClubExpress support mobile devices?

ClubExpress supports the following devices:
Android, iPad, iPhone


Q. Does ClubExpress offer an API?

No, ClubExpress does not have an API available.


Q. What other apps does ClubExpress integrate with?

ClubExpress integrates with the following applications:
Authorize.Net, PayPal, QuickBooks Online Advanced, Twitter, LinkedIn for Business, Meta for Business, Quickbooks Online, Google Calendar, Google Maps


Q. What level of support does ClubExpress offer?

ClubExpress offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat

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