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Where the Best Run Clubs Run the Best

(17)

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ClubExpress Pricing, Features, Reviews and Alternatives

ClubExpress FAQs

Q. What type of pricing plans does ClubExpress offer?

ClubExpress has the following pricing plans:
Starting from: $24.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of ClubExpress?

ClubExpress has the following typical customers:
Freelancers, Non Profit, Small Business


Q. What languages does ClubExpress support?

ClubExpress supports the following languages:
English


Q. Does ClubExpress support mobile devices?

ClubExpress supports the following devices:
Android, iPad, iPhone


Q. Does ClubExpress offer an API?

No, ClubExpress does not have an API available.


Q. What other apps does ClubExpress integrate with?

ClubExpress integrates with the following applications:
authorize.net, PayPal, QuickBooks Online Advanced, Twitter/X, LinkedIn for Business, Meta for Business, QuickBooks Online, Google Calendar, Google Maps


Q. What level of support does ClubExpress offer?

ClubExpress offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat

ClubExpress product overview

Price starts from

24

/user

Per month

What is ClubExpress?

ClubExpress includes more than 22 modules to help manage every aspect of your organization's operations, including members and non-members, the website itself, money, communications, and the organization as a whole. ClubExpress websites are fully responsive to mobile devices and we also offer a mobile app for each organization.

Key benefits of using ClubExpress

ClubExpress provides exceptional integration between its various modules, and a powerful set of features in each module. For example, everyone can claim that they have an event calendar with online registration. But the ClubExpress Event Calendar is powerful enough to handle a multi-day, multi-track event, with different price points for members, non-members, and guests, as well as dozens of other options to configure any type of event. And every module is like this.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Email/Help Desk
Phone Support
Knowledge Base
Chat

Training options

In Person
Documentation
Webinars
Videos

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Why am I seeing this?

ClubExpress pricing information

Value for money

4.4

/5

515

Starting from

24

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

ClubExpress features

Functionality

4.0

/5

515

Total features

57

8 categories

Most valued features by users

Reporting & Statistics
Activity Dashboard
API
Data Import/Export
Alerts/Notifications
Customizable Reports
Mobile Access
Customer Database

Functionality contenders

ClubExpress users reviews

Overall Rating

4.2

/5

515

Positive reviews

85

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.26/10
Rating distribution

5

4

3

2

1

234

203

57

12

9

Pros
The very best thing about CE is that the support is really fantastic. They are very responsive and I mostly get an answer to my question the first time I try.
Helps us be more organized, that is it leads us to do good things we might not have thought of on our own. Interesting when your software optimizes your club operations.
We love the ease of set-up of website and various activities. We also like the solid web-base for members.
Cons
My organization really dislikes the forums and we need to reset settings, but we'd have to go through 600+ users to reset each setting individually due to an error during set up.
Extremely difficult to navigate. Very confusing and difficult to add PDF files to communications.
When our newsletter writer showed me the problems she encounters using the Club Express editor, it was obvious to me that no writers were involved in the creation of the tool.

Overall rating contenders

DE
AvatarImg

Dick E.

Staff

Civic & Social Organization, 201-500 employees

Review source

Overall Rating

An all-around excellent product.

Reviewed 3 years ago

Transcript

Dick E.: Hello. My name is Dick. I'm a founder of a nonprofit organization that supplies services to...

JZ
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Jeff Z.

President

Fine Art, 1-10 employees

Review source

Overall Rating

Outstanding customer service

Reviewed 3 years ago

Transcript

Jeff Z.: Hi, my name is Jeff. I'm the President of an arts and education organization, and I give ClubExpress...

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Kyle M.

Information Technology and Services, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Support and product

Reviewed 4 years ago

We have had club express about 8 years now, it is very easy to use and when we add events it walks you right through step by step. There was an update to the backend a couple years ago that made it easier for people to set everything up and a huge improvement! The con that I listed is more for being able to setup group emails from a mobile device as the editor tool has a floating builder on it that you can't close, on my phone it takes up the entire area of the email body so I am unable to create a email on the go, but otherwise it is great product to use especially from a desktop view

Pros

ease of setting up events and management of website

Cons

the updated emailing section just has a couple small quirks that could be easily improved on but not major at all

AS
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Amy S.

Nonprofit Organization Management, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Automated Membership Management

Reviewed 4 years ago

We have recently updated from an antiquated system that was not meeting our community's needs. There are additional features we would appreciate, but are currently enjoying the modern, user-friendly interface. Their user manual is complete and thorough, help buttons are available on all screens for users and admins, and phone or email support is quick and efficient.

Pros

ClubExpress reduced our workload for membership processes by 95%, automating our correspondence, dues collection, and renewals.

Cons

Ours is a parent-child group, and we find it frustrating that families are not linked in the directory. Our members organize events, but an admin has to assist every time there is a fee. Our membership manager has to separately track additional criteria for renewal.

RP
AvatarImg

Rachael P.

Business Supplies and Equipment, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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The Challenge of Evolving with Technology Demands (UI/UX)

Reviewed 4 years ago

I love them, but I also really understand their limitations. I refer not to just the technology limitations, but the mindset limitation. Each time I share (perhaps 100+ now) possible modifications to simplify processes, I get the response of a programmer, not of a designer and UI/UX thinker. In other words, I get the excuse as to why it IS and has to stay that way, rather than the "ah-hah! Yes, we...

Pros

Your offering has the best value for the money. The customer support is wonderful, second to none. The constant attention to upgrades - and that you plan them ahead - shows incredible organization and constant dedication to your customers and to your product. The features are very robust. It shows that you are really listening closely to your customers' requests - perhaps better than any competitor...

Cons

1. Club Express focuses on developing a new function, rather than first on how the user can best experience it. I suggest greater ease and intuition (UI/UX) with feature development. E.g., when the new Events/Calendar functionalities rolled out 1-2 years ago, it greatly increased the complexity (and number of mouse clicks) to set up an event. More features are okay, but should be intuitive and efficient. 2....

JP
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John P.

Medical Practice, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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After reviewing several AMS and trialing a couple we chose Club Express

Reviewed 4 years ago

As this is our first AMS, the migration from a proprietary database system into club express was very easy. Passing our data through a spreadsheet to re-format it according to the spreadsheets they providing making the data upload very simple. We just started our annual renewal cycle of members on Jan 1 and will look forward to hearing our uses thoughts on it at the spring meeting.

Pros

It's all encompassing with one additional feature that many others didn't have. We were able to point our domain at our ClubExpress site and through them create aliases for all the officers, the committees/forums etc. that can be maintained through the site via memberships. These email addresses allow our board and users to interact via email the same as they would with direct email addresses or using a listserv.

Cons

They don't support DSEC/DMARC yet for email systems so aren't able to tag outbound email as authoritative for our domain so some mail receivers will put inbound email in a users spam email box. Also their email relay has a delay unlike many listservs and only processes mail a few times/hour.

AK
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Alan K.

Construction, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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What's missing?

Reviewed 4 years ago

I am a member/administrator of NAMC. We used Socializer then GroupSpaces and now Club Express. Club Express is by far the best package used or even tested.

Pros

The richness of its features and the customer care.

Cons

1. The designers fail to think about how to open a screen and focus the attention of the user on the area of the screen where the user's attention should be directed. 2. The lack of an incorporated database with the ability to do simple inquires. 3. Over-whelming confirmations.

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