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ClubExpress
Where the Best Run Clubs Run the Best
(17)
ClubExpress Pricing, Features, Reviews and Alternatives
ClubExpress FAQs
ClubExpress product overview
What is ClubExpress?
ClubExpress includes more than 22 modules to help manage every aspect of your organization's operations, including members and non-members, the website itself, money, communications, and the organization as a whole. ClubExpress websites are fully responsive to mobile devices and we also offer a mobile app for each organization.
Key benefits of using ClubExpress
Typical customers
Platforms supported
Support options
Training options
Not sure about ClubExpress? Compare it with a popular alternative
ClubExpress
Starting from
24
/user
Per month
Starting from
312.50
Per month
Per Feature
ClubExpress pricing information
Value for money
4.4
/5
514
Starting from
24
/user
Per month
Pricing options
Value for money contenders
ClubExpress features
Functionality
4.0
/5
514
Total features
57
8 categories
Most valued features by users
Functionality contenders
ClubExpress users reviews
Overall Rating
4.2
/5
514
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.25/10
233
203
57
12
9
Overall rating contenders
Dick E.
Staff
Civic & Social Organization, 201-500 employees
Review source
Transcript
Dick E.: Hello. My name is Dick. I'm a founder of a nonprofit organization that supplies services to...
Jeff Z.
President
Fine Art, 1-10 employees
Review source
Transcript
Jeff Z.: Hi, my name is Jeff. I'm the President of an arts and education organization, and I give ClubExpress...
Judy T.
Nonprofit Organization Management, self-employed
Used daily for 1-2 years
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We are a garden club of about 200 members and needed a website that would allow us to have a central database for members, documents, and photos; manage events; manage emailings; and be relatively easy to update quickly and be very cost-effective. Plus we were looking for good customer support. Club Express has delivered on all aspects of this. In particular, their customer support (which I don't need very much because the platform is very easy to use), is fantastic. And they constantly improve the software too, taking lots of input from users. Overall, a great product, specifically built for Clubs and Associations. They really understand their target audience.
Centralized database for our membership and club documents that makes creating emails with newsletters (that are then available on the website) so easy.
Creating a graphical user interface based on templates is a little clumsy to use, but is certainly serviceable.
Amy S.
Nonprofit Organization Management, 51-200 employees
Used daily for 6-12 months
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We have recently updated from an antiquated system that was not meeting our community's needs. There are additional features we would appreciate, but are currently enjoying the modern, user-friendly interface. Their user manual is complete and thorough, help buttons are available on all screens for users and admins, and phone or email support is quick and efficient.
ClubExpress reduced our workload for membership processes by 95%, automating our correspondence, dues collection, and renewals.
Ours is a parent-child group, and we find it frustrating that families are not linked in the directory. Our members organize events, but an admin has to assist every time there is a fee. Our membership manager has to separately track additional criteria for renewal.
Rachael P.
Business Supplies and Equipment, 201-500 employees
Used weekly for 2+ years
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I love them, but I also really understand their limitations. I refer not to just the technology limitations, but the mindset limitation. Each time I share (perhaps 100+ now) possible modifications to simplify processes, I get the response of a programmer, not of a designer and UI/UX thinker. In other words, I get the excuse as to why it IS and has to stay that way, rather than the "ah-hah! Yes, we...
Your offering has the best value for the money. The customer support is wonderful, second to none. The constant attention to upgrades - and that you plan them ahead - shows incredible organization and constant dedication to your customers and to your product. The features are very robust. It shows that you are really listening closely to your customers' requests - perhaps better than any competitor...
1. Club Express focuses on developing a new function, rather than first on how the user can best experience it. I suggest greater ease and intuition (UI/UX) with feature development. E.g., when the new Events/Calendar functionalities rolled out 1-2 years ago, it greatly increased the complexity (and number of mouse clicks) to set up an event. More features are okay, but should be intuitive and efficient. 2....
John P.
Medical Practice, 201-500 employees
Used daily for less than 6 months
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As this is our first AMS, the migration from a proprietary database system into club express was very easy. Passing our data through a spreadsheet to re-format it according to the spreadsheets they providing making the data upload very simple. We just started our annual renewal cycle of members on Jan 1 and will look forward to hearing our uses thoughts on it at the spring meeting.
It's all encompassing with one additional feature that many others didn't have. We were able to point our domain at our ClubExpress site and through them create aliases for all the officers, the committees/forums etc. that can be maintained through the site via memberships. These email addresses allow our board and users to interact via email the same as they would with direct email addresses or using a listserv.
They don't support DSEC/DMARC yet for email systems so aren't able to tag outbound email as authoritative for our domain so some mail receivers will put inbound email in a users spam email box. Also their email relay has a delay unlike many listservs and only processes mail a few times/hour.
Alan K.
Construction, 1,001-5,000 employees
Used daily for 1-2 years
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I am a member/administrator of NAMC. We used Socializer then GroupSpaces and now Club Express. Club Express is by far the best package used or even tested.
The richness of its features and the customer care.
1. The designers fail to think about how to open a screen and focus the attention of the user on the area of the screen where the user's attention should be directed. 2. The lack of an incorporated database with the ability to do simple inquires. 3. Over-whelming confirmations.
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