ClubExpress Pricing, Features, Reviews & Comparison of Alternatives

ClubExpress Reviews

ClubExpress

Where the Best Run Clubs Run the Best

4.83/5 (18 reviews)
1,147    

Our system includes unparalleled documentation and training tools, such as comprehensive manuals for administrators and users, a context-sensitive online help system for every screen, and almost 50 video tutorials.

And our fees include unlimited toll-free support for admins and members! If members have a problem logging in, registering for an event, renewing their membership, making a payment, updating their Profile, etc., they can call us and we'll help them.
www.clubexpress.com

ClubExpress Reviews (18)

Latest reviews

 Easy to learn, easy to use!

Fairly easy to create pages and user functionality. Report feature is great, including easy access to financial information.

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Reviewed 30th of May, 2016 by Damon Dorsey

 

 Overall Satisfaction for our Club Express relationship

First and foremost the tech help at Club Express is amazing. They always treat me with respect and don't make me feel like a complete neophyte. They are quick, friendly and thorough. I have been so impressed that I recently loaded up a new website for our youth softball organization at pfo....

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Reviewed 12th of February, 2015 by Bob Tomlinson

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ClubExpress Pricing

Starting from: $20.00/month

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

ClubExpress pricing is based on the number of active members in the database. The minimum monthly fee is $20, equivalent to 50 members. Then $0.40 per member per month up to 100 members, and then discounts kick in for larger and larger groups. Our pricing is all inclusive; these fees cover all functionality, unlimited pages, documents, disk space, traffic, blast emails, etc., as well as unlimited toll-free support for admins and members!

Key Features of ClubExpress

  • Associations in the US, Canada, Australia, and UK.
  • Powerful tools to control the look and feel of your website
  • Integrated non-member database
  • Online member signup, renewals and expirations
  • Members login to update their Profile
  • Credit card processing for memberships, events, & donations
  • Powerful integrated event calendar with online registration
  • Modules for documents, committees, interests, photos, etc.
  • Supports memberships that include multiple people
  • Supports chapters, districts, and regions
  • Unlimited website pages for the public and members-only
  • Unlimited photos and photo albums
  • Powerful discussion forums, including listserver support
  • Powerful E-Commerce Storefront module
  • Fully integrated blast Emailing with templates & dist. lists
  • Integration with QuickBooks
  • 350+ reports and 50+ data exports, including filtering
  • Multiple levels of security
  • No advertising!
  • Fully integrated website and member database
  • Members and non-member mailing list
  • Part of our Mobile App
  • Optional module for members to post stuff for sale.
  • Unlimited contacts separate from the member database.
  • Unlimited documents/files stored in unlimited folders.
  • Available for specific club needs.
  • Unlimited fields; answers in 25+ different formats.
  • Built-in Storefront module for clubs to sell products.
  • Optional modules for continuing education and certification.
  • Unlimited emails to members & non-members. Filtering options
  • Using our powerful Surveys module; multi-page multi-question
  • Powerful discussion forums and listserver module.
  • Unlimited photos stored in 3 resolutions with folders/tags
  • For membership dues, event registrations, donations, etc.
  • Optional module for members to post available positions.
  • Powerful discussion forums and listserver module.
  • Custom mobile app for each club or association
  • Powerful support for chapters, districts, and regions.
  • Powerful discussion forums and listserver module.
  • ClubExpress is fully PCI Compliant. AoC Available.
  • Built-in FAQ module with fully formatted answers.
  • Fully supported. Additional one-time setup fee.
  • Optional Resource Scheduling module for club assets.
  • Includes more than 300 reports and 50+ data exports.
  • For website content. Many wizards and custom tools/widgets.
  • For members and 7 levels of admins.
  • For the eCommerce Storefront Module.
  • At the club, member, and user levels. Both push and pull.
  • Multi-page, multi-question, answers in 25+ formats.
  • For every member and non-member transaction.
  • Surveys can be configured to run elections.
  • Optional branded mobile app for each association
  • 20+ built in modules; 15+ optional modules

ClubExpress Screenshots (1)

ClubExpress screenshot: This professional association of 2400 members has been using ClubExpress since 2008.

Specifications

Intended Users
Non Profits
Devices Supported
Android, iPhone-iPad, iPhone, iPad, Web-based
Supported Countries
Australia, Canada, United Kingdom, United States
Supported Languages
English
Support Options
FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials

Alternatives to ClubExpress

Benefits

ClubExpress provides exceptional integration between its various modules, and a powerful set of features in each module. For example, everyone can claim that they have an event calendar with online registration. But the ClubExpress Event Calendar is powerful enough to handle a multi-day, multi-track event, with different price points for members, non-members, and guests, as well as dozens of other options to configure any type of event. And every module is like this.

Videos

Security and privacy

Encryption

Yes
Encryption of sensitive data at rest
Yes
HTTPS for all pages

Access control

No
Multi-factor authentication options

Data policy

No
Data backup in multiple locations/GEO regions
This will ask you to sign in with LinkedIn
Damon Dorsey

Easy to learn, easy to use!

30/05/2016

Fairly easy to create pages and user functionality. Report feature is great, including easy access to financial information.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Bob Tomlinson

Overall Satisfaction for our Club Express relationship

12/02/2015

First and foremost the tech help at Club Express is amazing. They always treat me with respect and don't make me feel like a complete neophyte. They are quick, friendly and thorough. I have been so impressed that I recently loaded up a new website for our youth softball organization at pfo.clubexpress.com -- check it out.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Joanne LaSalle

Another Upgrade? Yes, thank you!

12/02/2015

The Arizona Women Lawyers Association (AWLA) has used CLubExpress for a few years. CE has continually moved forward and embraced changes in technology and social media over the years. It is easy to use after you find out where everything is located on the menu (as an administrator) and the last upgrade to a newer look and feel went smoothly. We now have access to all the new goodies they have developed with their latest release. The modular approach in their software and the ability to write custom pages with ease, allows any organization to implement the software without the need of an IT person. The best part is, that when you do need someone, the people answering the emails are quick, fast and full of ideas. I really commend the support staff (Geoffrey and Amy!) and as an administrator I couldn't ask for an easier product to use or better assistance when I need it. The best part is you get all the upgrades without disruption to the business. There have been very few bleeps over the years and many many upgrades, all of which allow my organization to continue to use the product as we grow our membership. My best answer to other companies that try to woo me into looking at their product is to ask, "What does your software do that I need for my business that CE doesn't?" It's a very short phone call.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Kevin McClain

ClubExpress helps power our Club

04/12/2014

I am a non-technical user and was given the task of updating our club website. I started looking at switching to ClubExpress just for the ease of use features. What we didn't expect is the huge advantage it presented in allowing members to pay online and also manage our clubs member list. Pro's - Ease of use, setup, customer service. Con's - leveraging all that is available in ClubExpress is difficult, not because it is hard to do but because it is sometimes hard to visualize how to implement them at times.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Dick Elkin

Wonderful tool for a non-profit "Village"

04/12/2014

We run our all-volunteer non-profit service organisation using Club Express. It provides communication with members and volunteers, handles membership renewals and generally does everything we need.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Jean Davis

Ski Club real happy with Club Express

24/10/2014

I changed our ski club over in 2009 to Club Express and have been happy with it for all these years. They continue to add features, fix bugs, and are very quick with tech support. We especially rely on the Trips calendar and the Discussion Forums. It is also essential to use that members can signup and renew online and maintain their own personal info. Our financial part is real simple so we probably don't use all the stuff in that area that some clubs need. It is important to me that we can export the member data easily too. The one little disadvantage is I can't look up a member online by their address but I can do it with the exported database. Club Express has so many features for such a low per-member cost -- awesome.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Paul Mollway

ClubExpress does a lot of things right, some not quite so well, and one thing I hate.

21/09/2014

With ClubExpress, you can have a really good club website. The function of taking online payments for dues, events, etc. works very well. It IS an advantage that multiple (as many as you'd like) can have control over, and make changes to, various parts of your website. The calendar function is quite versatile, and our club finds it most useful. Having an online membership directory is great -- as long as your club members are willing to maintain their own information. The ability to maintain both a member and non-member database is very useful. Is it easy to use? That's a matter of opinion. I'd say some things are fairly easy, and some things are more complex than they should be. Changing some things on the website can be very complicated and time consuming. The Administrator/User Manual is 706 pages for a reason -- THERE IS A LOT TO LEARN. And that is in addition to more than 60 video tutorials. The email editor (at least the last time I used it) is very poor. Many things about administering ClubExpress could be made easier. On a positive note, they continually are working on improvements and fixes for the software. The one thing I absolutely hate: ClubExpress only works well with QuickBooks financial software, NOT QUICKEN. I find Quicken much, much, much easier to use for financial record-keeping for a small (200-300 member) club. QuickBooks, in my opinion, is way too complicated for our needs. Please keep in mind that these comments are one person's opinion, not those of our club as a whole.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Marion DeWall

We love the updated Club Express!

20/09/2014

I give kudos to Club Express for the huge improvements they have made. Their platform was always very good for financials, but now you can also create a great-looking website, which is key to marketing our club. I have found it very easy to use, even for a novice web designer. There are a lot of great features that make it very easy to link all functions. Now our members can go to a designated page about a particular trip, then click a sign up button, then enter their information and pay. This has been a huge plus for our trip leaders and members. I'm really pleased we can now also upload videos. The one negative I have found is there are some issues and limitations with fonts.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
David Thompson

Ferrari Club Pacific Region

20/09/2014

Overall I find the tool excellent. I have found some recent changes have introduced complexity which is not needed. In the past I have had the ability to display a list and browse, now I have to remember a name, or at least the first letter in order to display the file. Response time is increasingly slower, I have a fast network and know when a network issue is causing problems, however, like many software companies, it is always assumed the users PC or network that is to blame for issues. The forum is not maintained as expected when it was introduced, entries are often not acknowledged in a timely manner. I do not see any user involvement in the testing of new features, they just happen. If there was involvement or at least advance notice of intentions the application would be much friendlier. All that said, I still feel this is an excellent application, and well worth the money.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Jack Harper

Using ClubExpress to manage your club

20/09/2014

Our real estate investment club has been using ClubExpress for over 5 years. I honestly don't have anything negative to say about it. 1. It's very affordable. There is no large up-front or long-term financial commitment. 2. The customer service is great. I have always received prompt responses and quick resolutions. 3. Features - I can't imagine needing a feature that this site does not already handle. It is very robust. More importantly, you can pretty much just ignore the features that your club does not need. They don't really get in the way of your core club needs. 4. Technology - CE has a nice pace to how often they 'upgrade' their technology. The product is upgraded often enough to keep it fresh and useful to club members. The changes have always been done such that our club members have never really needed any re-training. That has never been an issue for our club.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more