Dealertrack DMS vs Autosoft DMS Comparison

I love how easy Dealertrack DMS is for our used car lot. We use it daily to track our inventory and submit finance deals through outside lenders. The documents provided are very helpful for our business as well. Its very easy to learn!

Nothing that I do not like about Dealertrack DMS

Reasonable rate, Great DMS, better than any I have used

none

Cox is making progress is turning Arkona into a friendlier DMS.

Its Arkona and it still needs some help, however we can see Cox working on it.

extremely multi faced many things can be going on at the same time

I have been using Dealertrack for a while i really like thats dms

Easy to use how multi abilities to book out, and save inventory works great with DMS

Just that I cannot integrate with our OEM product (as of yet)

Ease of navigation

price

Dealertrack DMS is very easy to use, as well has great helpful customer service as well as superior hospitality.

Don't think I can think of any issues with the software due to its simplex.

Dealertrack DMS was easy to use and integrated well with the web provider that we used at the time.

The accounting side seemed very antiquated and was not easy to pull monthly reports

Been using it Dealertrack DMS for a couple days now after switching from Dealercenter. So far so good, easy to use.

Right now I am still brand new in the system but so far everything is good to go.

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The modern design is easy to use. Great fiction and integration. Easy to learn. Web based is always the most desireable

Dealer track and it's suite are usually pretty expensive. The dms, marketing and credit software together are more than a lot of independent

It is very easy to train employees to use and is esthetically appealing. Also, its integration with other products, specifically its DMS, is second to none.

It is limited. You have to pay for everything. It has limited internal capabilities. Very expensive. No captive has partnered with them to mitigate said costs.

>Overall Cost is the normal variable in choosing the DealerTrack DMS *Cheaper Dealer solution than either CDK or Reynolds &Reynolds >Some Aspects of the DMS can be Automated even though the overall solution is FTP based. >Navigation is not too intensive >Able to set up Auto run extractions for provision to a CRM Solution >Setup of reporting and or File runs is normally easily accomplished >Offers In house Integration with Service App X-Time

>Reporting is not as extensive as offered by other DMS providers >X-Time integration can be spotty at times >Limitations on the amount of Historical data that is maintained within the DMS, remaining Data is archived and is not as easily accessible. >System is not Live update for Automated reporting *Example: Automated reports set up today do not get recognized by the system as such until the nightly update occurs. >Seems to be fewer people available at a dealership that possess the proper admin access required for setting up reports or reviewing High end information.

DealerTrack DMS software does a very good job pulling in VIN specific vehicle data allowing for our inventory to stay accurate and up to date.

DealerTrack DMS software does not always pull VIN specific vehicle data for current or upcoming model year vehicles, which does make things difficult at the beginning at the new year.

The program is so easy to use and navigate! If you can’t remember codes it gives you a drop down to help! DMS support is super helpful

There’s nothing we dislike about dealertrack! It’s a great program!

Very diverse DMS for the money. Switched from one of the other big three to Dealertrack and after we got our feet wet, you couldn’t make anyone go back.

Need to ensure you take this rare time to start fresh and clean up your accounting and processes. No sense in bringing the old ways to the new set up (and typically you don’t switch a DMS often). We, unfortunately, did not do our due diligence and the implementation folks are going to do what you ask- which was foolish on our part. Because of that we had a few months after where it was not as smooth as I would have liked

Fairly easy DMS to navigate with a small amount of training (online video training) . Ability for appointment scheduling and and technicians are able to get a handle on system in a couple of days.

Trainers that came to our dealership were more helpful fixing and setting up for us instead of explaining whys and how tos.

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I love that Dealertrack integrates with my other DMS software and I can seamlessly send apps to all of my chosen lenders. Counter offers are made right there and all within minutes. It shortens the car buying process for customers and F&I.

There is a little bit of a learning curve when you first start. But the staff is very helpful and will help you get the most out of the system.

After the initial learning curve, things are pretty straight forward. The thing I like most is being able to streamline processes in our company that used to take up infinitely more time than they do now.

Some features that can be approved on is menu placement for shortcuts when working within workflows. Also being able to edit tickets that have been booked and make amends if need be.

Using this DMS software daily has been a little bit of a steep learning curve after so many years with Reynolds & Reynolds but as the time goes on it becomes more and more intuitive on a day to day basis. It seems they continue to run updates and improve the experience as well.

Would have liked some more in depth training related to those that are computer savvy, there are a number of shortcuts that come in hand that we've had to learn ourselves that make using this DMS worlds more simple. Maybe consider adding this into the training program going forward.

Was able to view a bit more reporting than what we were used to. It integrated well with some providers we couldn't before.

The constant glitches and computing errors the system produces. There's many functions that should be standard across the DMS world that you're unable to do in this system. They're not end of the world but there are MANY and they're a constant nuisance. Support will always say that a fix or feature is "in development" but its just an attempt at putting fire out. It's cheaper than many others we looked at, but you get many headaches along with it. Spend the money and get a DMS that will work for you.

Cheap Cost, live customer care, easy to Use

Not very in-depth with their reporting tools, not always able to achieve what I need to