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Dealertrack DMS

Accomplish more with the right DMS partner.

Last updated: December 2024

see alternatives

Dealertrack DMS - 2024 Pricing, Features, Reviews, & Alternatives

Table of Contents

What is Dealertrack DMS?

Dealertrack DMS is an auto dealership management software that helps businesses manage contracts, track rentals, handle service requests, and configure pricing, among other processes. The vehicle wizard module allows staff members to create an inventory database to track and maintain usage records for all vehicles and equipment parts.

Dealertrack DMS' service dispatching functionality lets supervisors assign repair orders to technicians based on multiple criteria, including priority, employee skill-sets, and vehicle promise time. The built-in document management tool allows staff members to store files and maintain an audit trail for documents, such as contracts, repair orders, and HR files. It also enables administrators to create and classify rental agreements based on several categories, such as insurance, warranty, loaners, and retail.

Dealertrack DMS allows organizations to integrate the platform with several third-party solutions, such as Dealer.com, Xtime, DocStar ECM, Elite EXTRA, and more. It lets business leaders utilize the analytics dashboard to forecast activities, prioritize jobs, and generate summarized reports to track the overall business performance.

Benefits of using Dealertrack DMS

Data-driven Decisions: Reliable, real-time Data at a glance helps you make better business decisions with smarter insights.

Lower Costs:
Scale your budget with right-sized pricing, lower integration fees and no long-term contracting.

Enhanced Efficiency:
Intelligent software with the option to integrate with third parties means less repetitive data entry, no more “back and forth” and reduced risk of errors.

Partnership Built for Success:
Highly skilled Performance Management professionals provide the strategy and leadership to help you get the most from your solution and your sales team.

Starting from

No pricing info

Alternatives with better value for money

Dealertrack DMS's key features

Most critical features, based on insights from Dealertrack DMS users:

Financing Management

4.6

(14)

For Automotive Dealerships

4.3

(16)

Contact Database

4.0

(10)

Inventory Management

3.5

(10)

Accounting

3.3

(3)

Reporting/Analytics

4.3

(7)

Features

4.3

117

Ease of use

4.2

117

All Dealertrack DMS features

Website Integration

3.8

(10)

Service Department

3.8

(6)

Sales Floor Management

2.5

(2)

Document Management

4.5

(2)

Used Car Dealer

(0)

Third-Party Integrations

(0)

Summary Reports

(0)

Stock Management

(0)

Sales Reports

(0)

Reporting & Statistics

5.0

(1)

Real-Time Updates

(0)

Real-Time Reporting

(0)

Quotes/Estimates

(0)

Price/Margin Management

(0)

Performance Metrics

(0)

Payment Collection

3.0

(3)

New Car Dealer

(0)

Lease Tracking

1.0

(3)

Inventory Tracking

(0)

Forecasting

(0)

Document Storage

(0)

Customizable Reports

(0)

Customer History

(0)

Customer Database

4.5

(2)

Buy Here, Pay Here

(0)

Barcode/Ticket Scanning

(0)

Appointment Management

(0)

API

(0)

Activity Dashboard

(0)

Dealertrack DMS alternatives

Dealertrack DMS

4.4

(117)

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.2

Features

4.3

Value for Money

4.4

Customer Support

4.3

DealerCenter

4.9

(1.4K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.8

Features

4.8

Value for Money

4.8

Customer Support

4.9

SysAid

4.5

(480)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.5

Value for Money

4.6

Customer Support

4.5

Zoho CRM

4.3

(6.8K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.2

Features

4.3

Value for Money

4.3

Customer Support

4.1

Dealertrack DMS pricing

Pricing options

Free plan

Subscription

Free trial

Pricing range

view pricing plans

Value for money

4.4

117

Starting from

No pricing info

Dealertrack DMS support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

FAQs/Forum

Phone Support

Email/Help Desk

Chat

Knowledge Base

Training options

Webinars

In Person

Documentation

Live Online

Videos

Dealertrack DMS reviews

Overall rating

4.4

117

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.61/10

Rating distribution

Pros

The overall benefit to it is that we have a secure local to save all the application instead of having to hunt down a recorded call.

Patrick R.

Salesperson

Ease of use, information available anytime at my fingertips. Loved the ability to communicate with lenders directly from site.

tracy b.

co owner

I have found that overall this is a good platform. I like the overall UI and ease of use.

John B.

Delivery Coordinator

Cons

No real APIs, no customization, very slow, difficult to use. Not modern and will not work with most other softwares.

Verified reviewer

Anonymity request

Sometimes the software can crash with some regularity.

John B.

Delivery Coordinator

You have to pay for everything. It has limited internal capabilities.

Britney M.

Digital Advertising

Read all reviews

Dealertrack DMS FAQs

Q. What type of pricing plans does Dealertrack DMS offer?

Dealertrack DMS has the following pricing plans:
Pricing model: Subscription

These products have better value for money

Q. Who are the typical users of Dealertrack DMS?

Dealertrack DMS has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

Q. What languages does Dealertrack DMS support?

Dealertrack DMS supports the following languages:
English

Q. Does Dealertrack DMS offer an API?

No, Dealertrack DMS does not have an API available.

Q. What other apps does Dealertrack DMS integrate with?

Dealertrack DMS integrates with the following applications:
Connect CRM, Dealerlogix, TEXT2DRIVE, OEConnection, Kimoby, Elite EXTRA, Dealer.com, Xtime, Mastermind, DocStar ECM, CCC ONE, Dealer Car Search

Q. What level of support does Dealertrack DMS offer?

Dealertrack DMS offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base