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Dealertrack DMS

Accomplish more with the right DMS partner.

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Dealertrack DMS Pricing, Features, Reviews and Alternatives

Dealertrack DMS product overview

What is Dealertrack DMS?

Dealertrack DMS is an auto dealership management software that helps businesses manage contracts, track rentals, handle service requests, and configure pricing, among other processes. The vehicle wizard module allows staff members to create an inventory database to track and maintain usage records for all vehicles and equipment parts.

Key benefits of using Dealertrack DMS

Data-driven Decisions: Reliable, real-time Data at a glance helps you make better business decisions with smarter insights.

Lower Costs:
Scale your budget with right-sized pricing, lower integration fees and no long-term contracting.

Enhanced Efficiency:
Intelligent software with the option to integrate with third parties means less repetitive data entry, no more “back and forth” and reduced risk of errors.

Partnership Built for Success:
Highly skilled Performance Management professionals provide the strategy and leadership to help you get the most from your solution and your sales team.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat
Knowledge Base
FAQs/Forum

Training options

Videos
Webinars
In Person
Documentation
Live Online

Dealertrack DMS pricing information

Value for money

4.3

/5

97

Price starts from

No info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Dealertrack DMS features

Functionality

4.3

/5

97
Total Features35 1 categories

Most valued features by users

Reporting & Statistics
Activity Dashboard
Third Party Integrations
Inventory Management
API
Customizable Reports
Document Management
Reporting/Analytics

Dealertrack DMS users reviews

Overall rating

4.4

/5

97

Positive reviews

84%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.62/10
Rating distribution

5

4

3

2

1

63

18

11

2

3

Pros
The overall benefit to it is that we have a secure local to save all the application instead of having to hunt down a recorded call.

PR

Patrick R.

Great software in addition to another that worked hand-in-hand together. Customer Service was outstanding with quick to be connected and superb service with focus on the customer.

Jon L.

Ease of use, information available anytime at my fingertips. Loved the ability to communicate with lenders directly from site.

tb

tracy b.

Cons
No real APIs, no customization, very slow, difficult to use. Not modern and will not work with most other softwares.

AR

Anonymous Reviewer

Sometimes the software can crash with some regularity.

JB

John B.

You have to pay for everything. It has limited internal capabilities.

BM

Britney M.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

The Gold standard

Reviewed 2 years ago
Pros

Before Dealertrack, trying to get credit applications over to banks was a tedious and monotonous process in which created a lot of tension for customers. The reason? Because to wait for a disposition for a customer could take quite some time. Enter Dealertrack! With Dealertrack, getting approvals was quick and easy.

Cons

Nothing to report. During the time that I used it, I don't ever recall having any issues or having to call them up for either training or technical support. This is a true testament to how easy their software is to use.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

The one and only solution for financing

Reviewed 2 years ago

Awesome experience, I wouldn't use anything other than dealertrack to submit deals at my used car dealership.

Pros

-Very easy to find new lenders for sub-prime financing -Works very well with wayne reaves -The application process for submitting customers info to finance companies is seamless -Easy to submit applications to multiple lenders

Cons

-Has a bit of a learning curve -The website should have a walkthrough for new users to learn the platform Nothing other than those 2 i've noticed

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Switched from Reynolds

Reviewed 2 months ago
Pros

It is point and click, very easy to use. Everyone can be proficient from day one

Cons

Has an occasional gremlin where a trade in will show up sold to the customer who murchased

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

If you’re new in the business, this is the most simple software and best bang for your buck there is

Reviewed a month ago

Like my title says. Best bang for your buck.

Pros

Finance finance finance! You need a way to submit your deals, the old school sending customers to the bank themselves doesn’t work anymore.

Cons

The wait time to get signed up. Customer service could be much better.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best DMS I've Used!

Reviewed 16 days ago
Pros

I love how easy Dealertrack DMS is for our used car lot. We use it daily to track our inventory and submit finance deals through outside lenders. The documents provided are very helpful for our business as well. Its very easy to learn!

Cons

Nothing that I do not like about Dealertrack DMS

Dealertrack DMS FAQs and common questions

Dealertrack DMS has the following pricing plans:
Pricing model: Subscription


Dealertrack DMS has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Dealertrack DMS supports the following languages:
English


No, Dealertrack DMS does not have an API available.


Dealertrack DMS integrates with the following applications:
Connect CRM, Dealerlogix, TEXT2DRIVE, OEConnection, Kimoby, Elite EXTRA, Dealer.com, Xtime, Market EyeQ, DocStar ECM, ELEAD1ONE, CCC ONE, Dealer Car Search


Dealertrack DMS offers the following support options:
Phone Support, Email/Help Desk, Chat, Knowledge Base, FAQs/Forum

Related categories