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Dealertrack DMS vs DealerCenter Comparison
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Overview
Dealertrack DMS is the end-to-end software solution that streamlines operations. Finding efficiencies in internal operations...
DealerCenter is a dealer management system for independent car sales, with mobilized features for inventory tracking, desking,...
Video & Screenshots
Pricing
Starting from
No pricing info
- Free trial available
- No credit card required
- Free account
- Subscription based
Starting from
60
Per month
- Free trial available
- No credit card required
- Free account
- Subscription based
User reviews
4.9
1.3K
5
4
3
2
1
1,223
94
18
4
10
- Value for money
- Ease of use
- Features
- Customer support
Pros
PR
Patrick R.
Jon L.
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tracy b.
Pros
LO
LEANDRO O.
JA
Josh A.
Cr
Chenequ r.
Cons
AR
Anonymous Reviewer
JB
John B.
BM
Britney M.
Cons
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terry t.
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Donnie B.
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Roman B.
Key features
- Total features35
- API
- Accounting
- Accounting Integration
- Activity Dashboard
- Appointment Management
- Barcode / Ticket Scanning
- Buy-Here-Pay-Here
- CRM
- Client Management
- Collections Management
- Contact Database
- Contact Management
- Customer Database
- Customer History
- Customizable Reports
- Customizable Templates
- Document Management
- Document Storage
- Financing Management
- For Automotive Dealerships
- Forecasting
- Interaction Tracking
- Inventory Management
- Inventory Tracking
- Lead Management
- Lease Tracking
- Mobile Access
- New Car Dealer
- Performance Metrics
- Price / Margin Management
- QuickBooks Integration
- Quotes/Estimates
- Real Time Reporting
- Real-time Updates
- Reporting & Statistics
- Reporting/Analytics
- Sales Floor Management
- Sales Pipeline Management
- Sales Reports
- Search/Filter
- Service Department
- Stock Management
- Summary Reports
- Third Party Integrations
- Used Car Dealer
- Website Integration
- Website Management
- Total features30
- API
- Accounting
- Accounting Integration
- Activity Dashboard
- Appointment Management
- Barcode / Ticket Scanning
- Buy-Here-Pay-Here
- CRM
- Client Management
- Collections Management
- Contact Database
- Contact Management
- Customer Database
- Customer History
- Customizable Reports
- Customizable Templates
- Document Management
- Document Storage
- Financing Management
- For Automotive Dealerships
- Forecasting
- Interaction Tracking
- Inventory Management
- Inventory Tracking
- Lead Management
- Lease Tracking
- Mobile Access
- New Car Dealer
- Performance Metrics
- Price / Margin Management
- QuickBooks Integration
- Quotes/Estimates
- Real Time Reporting
- Real-time Updates
- Reporting & Statistics
- Reporting/Analytics
- Sales Floor Management
- Sales Pipeline Management
- Sales Reports
- Search/Filter
- Service Department
- Stock Management
- Summary Reports
- Third Party Integrations
- Used Car Dealer
- Website Integration
- Website Management
Integrations
Alternatives
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User reviews that mention these apps
Richard I.
Automotive, 1-10 employees
Review source
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One of the better DMS systems out there but pricey for Independents, more for your money with Dealercenter.
Ease of navigation
price
Juan V.
Automotive, 1-10 employees
Used daily for less than 6 months
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Been using it Dealertrack DMS for a couple days now after switching from Dealercenter. So far so good, easy to use.
Right now I am still brand new in the system but so far everything is good to go.
Ronnie R.
Automotive, 1-10 employees
Used daily for less than 6 months
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A streamline system.
Cust support was great at getting our website fully customized with every challenge I sent her. Plus, the website allows all the credit apps to go directly into the DMS so we can easily submit deals through DealerTrack.
Keeping up with all the open windows created because everytime you click on a task or link the system opens another window, etc.
Gary C.
Automotive, 1-10 employees
Used weekly for less than 6 months
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We got DealerCenter's DMS because AutoSoft didnt have integrations for anything like paperwork, mobile app, etc. The functionality is much smoother and it's all in one place! I don't have to open multiple websites for DealerTrack, AutoSoft, and emails to manage my dealerships anymore!
I didnt notice anything i didnt like so far!
derek h.
Automotive, 1-10 employees
Used daily for 2+ years
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Our rep was great in getting me setup w/ Dealertrack and solid follow through.
ease of use of the system. convenient that it's online
To get others banks in, dealertrack signup
Jim A.
Automotive, self-employed
Used daily for 2+ years
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I have been with the company over 4 years now. I like the database and the support team. My only complaint would be the database will slow down at times. If that could be faster that would be great.
It handles all of our inventory and loan apps
It could be faster. I see you are adding Dealertrack, that will be nice.
JASON C.
Automotive, 11-50 employees
Used daily for 1-2 years
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Overall, the system has covered the basics of our DMS needs and has proven to be worth the money that it costs in comparison to other DMS systems. My new rep was extremely friendly and genuinely seemed to care about helping me today.
Integration with DealerTrack & Route One, Dealer Group Setting, You can't beat the price...
Some of the forms, ie; the credit application doesn't carry over a lot of the fields necessary for some of our other lenders and isn't as user friendly as I would like to see. There's almost too much information and too many screens.
Alex M.
Automotive, 1-10 employees
Used daily for less than 6 months
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Good experience with DealerCenter
I like the integration of DealerCenter with AUtocheck, NADA, RouteOne and Dealertrack
Nothing. So far so good IF i have an issue, my rep will help me.
Sam S.
Verified reviewer
Automotive,
Used daily for less than 6 months
Review source
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The biggest thing we gained from switching is TIME. All of the different applications asking for the same information eats up a large portion of your time and you don't even realize it. All your questions and answers are there in one easy location.
The ease of use. Much less flipping from one program, or one web page to the next. The software is all integrated into Dealertrack, Route One etc. You don't have to copy the prospect from the CRM to the DMS and vice versa to keep track of them. The customer service available is hands down, the best. Our Rep, Abigail Bishop, knows her stuff!
The program is full of tips and tricks and its a bit daunting at first, but its easy enough to get over as long as you're proactive in asking for help.
PATRICIA C.
Automotive, 1-10 employees
Used daily for 6-12 months
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Bryan helped me get my R1 and DT setup and showed me the ease of a cash deal for WL promos
I love that RouteOne and DealerTrack are inside DC so I can have everything together
I can't think of anything I don't like currently
Brandon E.
Automotive, 1-10 employees
Used daily for 2+ years
Review source
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Easy to integrate to dealertrack and route one. Print packs and I make it idiot proof.
Setting it all up takes a little bit know how.
Kasey D.
Automotive, 1-10 employees
Used daily for 1-2 years
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Great people. Great DMS
Ability to contact and maintain communication with customers
Monthly cost to operate can get a bit pricey however is worth the ability to do deals
Alain B.
Automotive, 1-10 employees
Used daily for less than 6 months
Review source
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I like how Dealercenter makes everything so simple! very user-friendly. I like how we can print paperwork through the DMS and everything is prefilled. DealerPro Services's DMS doesn't even come close to DealerCenter's DMS!
There wasn't anything I didn't like - maybe the if the pricepoint was lower, we'd get ALL the services!
Victor A.
Automotive, 1-10 employees
Used daily for 2+ years
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It's always a pleasure dealing with DC. All our questions are answered promptly and our requests are delivered with quality. Thanks rep(and team) for all your continuous help!!!
The the whole ecosystem works seamlessly across all products
sometimes DMS runs slow and glitchy
Karen R.
Automotive, 1-10 employees
Used daily for 2+ years
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Rep. was excellent training me on DMS
Dealer Center is very user friendly system
At the moment there isnt anything i dont like
Jacob M.
Automotive, 1-10 employees
Used daily for 6-12 months
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one central place to run my day to day operations
I like that I can link Dealer Track into DealerCenter to simplfy my submission process and my day to day operations
When I use DealerTrack to enter my deals the deal information is changed when I get into DealerCenter to start rehashing.
mohammad t.
Automotive, 1-10 employees
Used daily for 2+ years
Review source
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Vanessa is very helpful she helped me sign up with Route One and Flagship and Dealertrack. I really like Dealercenter.
I like that i can submit finance deals with many different lenders like Westlake.
Everything is fine the only thing I would say is that it is a little expensive.
carlos g.
Automotive, self-employed
Used daily for 1-2 years
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I LIKE DEALER CENTER DMS TO FINANCE MY CUSTOMERS
SOMETIMES IT IS HARD TO UNDERSTAND THE SYSTEM
asiem a.
Automotive, 1-10 employees
Used daily for 6-12 months
Review source
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I like the customer services and help my rep [SENSITIVE CONTENT HIDDEN] provides. The DealerTrack and R1 integration is excellent and give my customers options
There isn't anything I can think of I dislike
Millern J.
Automotive, self-employed
Used daily for 6-12 months
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I am moving to Dealer Center from Frazer. It is convenient and a lot easier to use. I love the support, Great training from the beginning and an easy to use DMS, inventory, financing, in one program., and as a good bonus desking tool
the DMS works great. I plan on switching over
I like everything . I have no complaints.
CHRIS L.
Automotive, 1-10 employees
Used daily for less than 6 months
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EASE OF USE MADE THINGS MUCH EASIER THAN CURRENT DMS
WEBSITE SIGNUP WAS VERY TIME CONSUMING...
Nick C.
Automotive, 1-10 employees
Used weekly for 2+ years
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Bryan my rep got my situated w/ the DMS features.
Ease of use, i like that it is cloud based and good user interface
can't think of anything at the moment right now
Gabriel O.
Used daily for less than 6 months
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DealerCenter
My Autocheck set up with Dealercenter was fast and easy, I also subscribed to their DMS, can't wait
my Autocheck rep was awesome, she got me set up fast and easy. I'm really excited to use this platform for DealerTrack, RouteOne, and Autocheck
No cons were added to this review
Adnan J.
Verified reviewer
Automotive,
Used daily for 1-2 years
Review source
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Manage inventory, CRM, DMS, BHPH, Financing and exporting to other websites
The services they offer the dealerships for such a great price! And really, such a great affordable price!
No cons were added to this review
Moe h.
Automotive, 1-10 employees
Used daily for less than 6 months
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The Rep was super awesome and she knew her stuff! I will prefer to talk to her whenever possible.
I liked how helpful the DMS is for submitting deals
time management issue when trying to log in remote and need answers in a more timely manner
Mohamad a.
Automotive, 1-10 employees
Review source
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Our representative was very fast and friendly in helping answer all my questions and concerns.
I like the DMS because it is easy to use
Can't think of anything right now at this time
Maher G.
Automotive, 1-10 employees
Used daily for less than 6 months
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Support team provided awesome training and customer service by training me thoroughly on the DMS. Showed me all the features. I'm looking forward to using Autocheck on the mobile app
It's very user friendly compared to the other DMS systems I've seen
Can't think of anything right now at the moment
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