DealerCenter Pricing, Features, Reviews & Comparison of Alternatives

DealerCenter

Dealer management software for independent auto dealerships

4.87/5 (1,272 reviews)

DealerCenter overview

What is DealerCenter?

DealerCenter is a cloud-based, centralized dealer management system designed to support the day-to-day operations of independent automobile dealerships - including both new and used car lots. Supported by mobile integration with native DealerCenter and DealerCenter mobile apps for iOS and Android platforms, staff can oversee car sales remotely from the forecourt or auction house. Key features include inventory management for recording and reviewing vehicle stocks, running reports and managing costs while querying car histories via AutoCheck, NMVTIS and Carfax integrations. The AutoStructure feature supports desking actions with automated loan calculations and deal structuring, leveraging dual-channel lender management tools and contract / documents management to centralize sales paperwork.

Accounting support is provided through direct QuickBooks integration that eliminates duplicate data entries and offers RFC management for Buy-Here-Pay-Here (BHPH), alongside scheduled reporting options. Coupled credit bureau services give access to consumer credit checks while promising compliance around every transaction, with fraud protection and authentication measures built in. Additional DealerCenter features span website promotion and marketing functions, inviting the customization of professionally-styled dealer websites from templates and the online posting of adverts listing inventory vehicles to third-party channels such as AutoTrader, eBay Motors, TRUECar and Craigslist.
www.dealercenter.com

Pricing

Starting from
$60/month
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
DealerCenter screenshot: The DealerCenter home screen displays quick links and system summary widgets for an instant operational overview Technology that Aids the Entire Sale ProcessDealerCenter screenshot: The DealerCenter mobile app for iOS and Android incorporates inventory management and CRM integration, auction tool and the remote updates of deal resultsDealerCenter screenshot: Centralized inventory management features provide insight into every vehicle currently within the dealership's lot, with syncing between the DealerCenter mobile appDealerCenter screenshot: Digital marketing features include online ad posting for listing inventory to almost any third-party website, with optional Craigslist automation also availableDealerCenter screenshot: The DealerCenter native mobile app on iOS provides an overview of all scheduled appointmentsDealerCenter screenshot: An all-in-one solution for creating professionally styled, responsive dealer websites from customizable templates is also availableDealerCenter screenshot: Example Carfax vehicle history report as seen on the DealerCenter Mobile app for AndroidDealerCenter 2.0

DealerCenter reviews

Value for money
Features
Ease of use
Customer support
  4.8
  4.8
  4.8
  4.9
Brandon Michel Eckman

A product is as good as the people representing it. I've had a few DMS, DC's is the best why, Lina.

Used daily for 2+ years
Reviewed 2017-12-22
Review Source: Capterra

Anyone can set up a auto dealership and have it operational and effective in a week.

Pros
Ease of use, and with out a doubt when it doubts call the customer rep. I have been Consulting for the Sports Car Group and suffered major set back with what I wanted to be the heart of the operation, a full spectrum lender, and as I was just at my point of turning negative which is a but rare for ME. Sunshine came through in the form of the rep who didn't allow to me harp but do what I knew to do and that looked past to see what was still there. She found me 5 sub prime and 4 prime options to offset my loss. I am grateful for her, she may never know how much that small act of kindness resignated with me.

Cons
The Customer experience isn't shared accross all Westlakes Products and Services. I wish preferred lender didn't auto submit.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Gary Settles

Impressive

Used daily for 2+ years
Reviewed 2020-05-07
Review Source: Capterra

I would like to say I’m very impressed with the continual updates and improvements The Team at Dealer Center continues to make, regularly. It’s like owning an Apple computer and getting updates every 45 to 60 days. In an industry that’s notorious for creating software and promising to make improvements ONE DAY... Dealer Center is a breath of fresh air. A tech company creating Automotive Software solutions. The updates and improvements are continual. Their motto is certainly to be the best, which means we must get better every day. Never static, never stuck, never the same old same old... I’m a believer.

Pros
Easy to use, intuitive in fact. Everything you need and more. Cannot beat the value. All in one solutions for Independent dealers of all sizes.

Cons
Nothing negative to say. Nothing else to say about the CONS ......

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Eli Wietgrefe

DealerCenter Doesn't Care

Used daily for 2+ years
Reviewed 2020-02-10
Review Source: Capterra

Overall experience with DealerCenter was great, up until we tried to acquire more features. They lied to us, signed the new contracts on our behalf, double charged us for 6 months, then told us they didn't care if they lose our business, giving us no choice but to pay for something we never used, or find a new CRM and website management software.

Pros
It is user friendly, unless you have issues.

Cons
Our company was double charged for 6 months. They lied to us on multiple occasions saying that we were not double paying. They signed the revised contract themselves assuring us they were making a simple addition to the contract. They continued to directly take the money out of our account so we didn't notice right away. When we tried to come to a settlement they told us "They don't care if they lose our business". We were given no choice but to pay for something we never used, or find a new CRM and website management software. They outsource their customer service. You rarely can get on the phone with someone who is articulate and knowledgeable. Incredibly unhelpful as soon as you try and resolve any issues that involve them over charging their customers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Sean Tormozov

Very good DMS with constant updates to make it even better

Used daily for 2+ years
Reviewed 2020-06-24
Review Source: Capterra

Pros
This software allows us to do nearly everything without having to rely on other products. Integration is almost seamless with carfax, Quickbooks, autocheck, auction houses, and the list goes on.

Cons
You do pay quite a bit for the packages but we believe it is worth it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Donnie Bailey

The rep Rocks!

Used daily for 1-2 years
Reviewed 2019-07-23
Review Source: Capterra

My overall experience has been good. I am always met with a polite knowledgeable rep that is willing to help. Issues that have not been resolved recently are Multiple Website issues, ValueAds, and Mobile App

Pros
The convenience of everything being in one place

Cons
Limitations on Police Book, Mobile App Auction issues, Some issues with fees. email and text with customers the inability to jump,p between mobile and desktop in real-time is problem

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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DealerCenter pricing

Starting from
$60/month
Pricing options
Free trial
Subscription
View Pricing Plans

Monthly priced subscription packages include:

Dealer Management System (DMS):
FAST DMS = $60.00
CRM = $65.00
Buy Here Pay Here = $ 50.00
Quickbooks = $40.00
(RouteOne and Dealertrack included with DMS)

Online Marketing:
Dealer Website = $75.00
Online Ad Post = $25.00

Booking Services:
NADA = $40.00
Kelley Blue Book (KBB) = $40.00
Black Book (BB) = $40.00

Pay-Per-Use products are also available, see website for full pricing details.

DealerCenter features

Accounting Integration
Customer Database
Document Management
Inventory Tracking
Search Functionality
Third Party Integration

API (170 other apps)
Activity Dashboard (166 other apps)
Activity Tracking (102 other apps)
Automatic Notifications (127 other apps)
Billing & Invoicing (145 other apps)
Calendar Management (107 other apps)
Customizable Reporting (119 other apps)
Data Import/Export (116 other apps)
Electronic Payments (115 other apps)
Inventory Management (138 other apps)
Invoice Management (134 other apps)
Quote Management (91 other apps)
Reminders (105 other apps)
Reporting & Statistics (201 other apps)

Videos and tutorials

Additional information for DealerCenter

Key features of DealerCenter

  • Accounting
  • Buy-here-pay-here
  • Credit reporting
  • Customer letters
  • F&I management
  • Financing management
  • Form printing
  • Lending service integration
  • Online inventory
  • Sales management
  • Sales performance tracking
  • Loan management
  • Special finance management
  • RFC management
  • Credit bureau services
  • Online ad posting
  • Lead management
  • Accounting integration
  • Barcode scanning
  • CRM integration
  • Customizable templates
  • Mobile integration
  • QuickBooks integration
  • Sales reporting
  • Search functionality
  • Third party integration
  • Website integration
  • Advertising management
  • Appointment management
  • Retail inventory management
  • Auction management
  • Online auction management
  • Remote access
  • Document management
View All Features

Benefits

DealerCenter is a cloud and mobile-based dealer management system giving car lots and salesrooms access to centralized inventory and cost management, plus inventory and vehicle history reporting.

Desking capabilities support automated loan calculations, leveraging AutoStructure technology and iMAXX features to structure deals and maximize sales margins.

Lender management centralizes loan outlets with RouteOne and DealerTrack integration offering dual-channel applications, while contracts and document management digitizes sales paperwork.

Accounting features via QuickBooks integration are joined by website and marketing tools including dealer website design from custom templates and online ad posting to leading third-party sites.

The DealerCenter and DealerCenter Mobile apps for iOS and Android platforms respectively, enable remote access with a fast auction tool, VIN scanning for inventory management, CRM integration and mobile deal management.