GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Learn more

Verified user reviews

GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.

Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Learn more

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Learn more

Dealertrack DMS vs CDK Global Comparison (2026)

Add to Compare

Compare similar apps

Carsforsale.com

4.6

DealerCenter

4.9

SnapCenter Backup Management

4.9

Good recommendations?

Dealertrack DMS

CDK Global

Overview

Dealertrack DMS is the end-to-end software solution that streamlines operations. Finding efficiencies in internal operations is more important than ever. Dealertrack DMS is the easiest-to-use management solution in the business. Find new ways to cut costs in financials, HR and compliance to be more

CDK delivers unified, secure dealership software solutions for automotive dealerships that need to manage Sales, Service, Parts, Inventory, Accounting and customer engagement in one place.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.4

116

Value for money

Ease of use

Features

Customer support

76%

would recommend this app

4.1

212

105

Value for money

Ease of use

Features

Customer support

62%

would recommend this app

Pros

“I like that we can utilize this product in every department at our dealership.”

Brittany K.

BHPH Manager

“It's needed for new PA Dmv identity policy for penndot here in PA must be printed with every deal sent up to the state. ”

Scott P.

Owner

“I think that all departments are in one place with one login.”

Holly L.

Business Development Manager

Pros

“ADP debited our account for all returns during the years we were with them. ”

CINDY Y.

Corporate Controller

“I feel there a lot of things however that can be improved and have seen them offered on other programs.”

Audra R.

Assitant Operations Manager

“We switched from Dealertrack DMS for our Powersports department and it has been a game changer with our customers, part management, invoicing, accounting, etc.”

Brittany K.

Collections Manager

Cons

“The least liked portion of dealertrack for me, is trying to locate updated versions of the specific bank forms to file with the contracts.”

Natasha D.

Sales Manager/Book Keeper

“Also, the number of users allowed access to the program causes problems for being able to pull the info late at night when the people are gone for the day.”

Patrick R.

Salesperson

“I know it does a lot more than I even use it for. If I have to give a con the only thing I can think of is that the password needs to be changed often and when using multiple programs and software it gets annoying to change all the passwords so frequently but that's just a small thing that takes an extra 30 seconds.”

Trisha B.

Reception

Cons

“Lack of more types of OEM sales by parts , more efficiency tracking g by departments, too much cut and pasting”

Anthony G.

Wholesale parts sales mgr

“In June of 2025 we received an IRS notice that our 2018, 2019, and 2020 940's had not been completed or were incorrect. ”

CINDY Y.

Corporate Controller

“Just the other day I tried to find where I could delete something out of the system, vendor codes/sources, and it took me almost an hour to figure it out even with the "launch code search" function.”

Austin D.

Assistant Parts Manager