Dockwa Pricing, Features, Reviews & Comparison of Alternatives

Dockwa

Marina reservation & management software

4.89/5 (9 reviews)

Dockwa overview

Dockwa is a cloud-based marina management software which is designed to connect marinas with boaters and enable online bookings, with tools for reservation management, guest communications, payment processing, slip and mooring assignments, financial reporting, and more.

With Dockwa, customers can make slip reservations online directly from the marina’s website, and users can confirm or reject bookings with a single click. Inventory is updated in real time, providing instant at-a-glance access to availability, allowing users to ensure that space is available when taking phone or in-person bookings. Once a reservation is made, slips and moorings can be immediately assigned, allowing users to manage allocation for both transient and seasonal customers.

Dockwa offers payment processing to collect payments for reservations from customer credit cards. Payments are transferred to bank accounts via ACH, and all transfers are recorded and can be printed or exported at any time. Dockwa also offers integrated reviews through Marinas.com, allowing users to manage their online reputation and publicise their positive customer feedback.
www.dockwa.com

Pricing

Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Latin America

Supported languages

English
Dockwa screenshot: Reviews from Marinas.com are integrated with online booking functionalityDockwa Marina DemoDockwa screenshot: Integrated messaging enables communication with customersDockwa screenshot: Inventory is updated in real time, and users can view availability at-a-glanceDockwa screenshot: All payment transfers are recorded for accounting

Dockwa reviews

Excellent
8

Very good
1

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  5.0
  4.5
  4.8
  5.0
Michaella Gaines

Stay Hip & Jump Ship, to Dockwa!

Reviewed 2016-01-26
Review Source: Capterra

Dockwa has made a tremendous impact on the operations management of Edgartown Harbor and I look forward to utilizing its ever-improving features as product development continues to progress at an accelerating pace. Regardless how vague or specific our feedback and requests have been, the team has done an incredible job implementing solutions to meet our needs in timely fashion. This ability to precisely tailor the software to the nth degree combined with the cohesive and user-friendly platform has set a new precedent for customer reach and profit growth, all the while, lowering costs and simplifying duties. To add, it would be an understatement to say the teams' accessibility and response time is awe-inspiring, especially when taking into account, the sheer momentum their business is scaling-out at. Dockwa is second-to-none in the industry, and frankly, competitive alternatives are inexistent. To any prospective or indecisive clients, I sincerely doubt your opportunity cost not converting to Dockwa outweighs the upward mobility and potential gain you're sacrificing should you not. If you intend to maintain a competitive relevance in this industry but are not one of the 250+ marinas already on board and utilizing the service, I strongly encourage you to make the transition to Dockwa.

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Dan Fletcher

I absolutely love the Dockwa app.

Used weekly for 6-12 months
Reviewed 2018-07-28
Review Source: Capterra

I love the ease of booking. It's simple, it keeps the requirements of my vessel and automatically books on my cc. Our family are full time cruisers traveling on our sailboat. We love that Dockwa completely streamlines the check-in process that is required with most marinas, also you know the amenities, and what other peoples opinions of the marina is through Dockwa reviews.

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Christy Bassett Baker

The long-awaited Reservation system that will enhance your customer's booking experience

Reviewed 2016-01-28
Review Source: Capterra

Dockwa is simple and efficient, easy to use yet enormously advantageous to those customers seeking to reserve while cruising. If you're searching for a new reservation system or to enhance your customer's reservation experience, Dockwa is your solution.

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Brad McMahon

Have used to plan out our boating trips!

Used monthly for 6-12 months
Reviewed 2017-09-20
Review Source: Capterra

Very user friendly app that allows us to plan our boat trips!Great app to have on my phone. Used it to reserve a slip on a recent trip to Sturgeon Bay WI. I like how it also gives you reviews of the marina.

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Noreen Bakeer

This software is all about efficiency and style. Works great, looks great.

Reviewed 2016-01-15
Review Source: Capterra

DOCKWA is a simple to use software that gives boaters and marinas fast information. With new features available since last season, it should save us lots of time and steps in the reservation process giving us more time for our customers.

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Dockwa pricing

Pricing options
Free
Free trial
Subscription
View Pricing Plans

Basic: free
Delight: $239/month
Connect: $399/month

Dockwa features

Electronic Payments
Inventory Management
Inventory Tracking
Reporting & Statistics

API (114 other apps)
Accounting Integration (64 other apps)
Activity Dashboard (100 other apps)
Activity Tracking (63 other apps)
Automatic Notifications (85 other apps)
Automatic Reminders (72 other apps)
Billing & Invoicing (76 other apps)
Calendar Management (79 other apps)
Client Portal (60 other apps)
Customizable Reporting (75 other apps)
Data Import/Export (61 other apps)
Document Storage (60 other apps)
Invoice Management (98 other apps)
Real Time Data (61 other apps)
Search Functionality (70 other apps)
Third Party Integration (87 other apps)

Categories

Additional information for Dockwa

Key features of Dockwa

  • Marina reservations
  • Website integration
  • Online booking
  • Real-time inventory
  • Inventory management
  • Inventory tracking
  • Guest communications
  • Boat assignment
  • Slip & mooring assignment
  • Dockage payment processing
  • Financial reporting
  • Automatic alerts
  • Boater network access
  • Reputation management
  • One-click reservation confirmations
  • Dock management
  • Marketing
  • Analytics
View All Features

Benefits

Customers can make slip bookings online, directly from marina websites, and users can decline or confirm reservations with a single click.

Inventory is updated in real time, providing users with instant access to availability information when taking reservations from guests over the phone.

Slips and moorings can be assigned immediately after reservations are made, allowing users to manage allocations for both seasonal and transient customers.

Payments are transferred to bank accounts by ACH, and all transfers are recorded for accounting purposes.

Integrated reviews are offered through partnership with Marinas.com, allowing users to build their online reputation.