Covetrus Pulse vs Covetrus Impromed

Covetrus Avimark

ezyVet

Cornerstone Software

IDEXX Neo

IntraVet

HVMS

Compare Covetrus Pulse and Covetrus Impromed based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Next-generation cloud-based software that transforms, innovates, and automates the way vets run their practices.

IDEXX Neo is the cloud-based practice software that is intuitive to use, easy to learn and built to make switching simple.

AVImark by Covetrus is an on-premise practice management software designed to help veterinarians and vet hospitals automate and manage finance and administration tasks, such as appointment scheduling, invoicing, budgeting, medical records management, and more.

Meet Covetrus Pulse, the industry’s first all-in-one vOS. With Covetrus AI, save 6+ hours a week*, streamline visits, and auto-generate SOAP notes, all while focusing on delivering exceptional patient care. And it's all at no extra cost!

Accounting

Activity Dashboard

Appointment Scheduling

Billing & Invoicing

Calendar Management

Charting

Client Management

Communication Management

Confirmations/Reminders

Customer Database

Document Storage

E-Prescribing

Electronic Payments

Electronic Signature

Email Reminders

Imaging and X-rays

Inventory Management

Live Chat

Patient Portal

Patient Records Management

Payment Processing

Prescription Processing

Reminders

Reporting & Statistics

Self Service Portal

SMS Messaging

SOAP notes

Status Tracking

Template Management

Third-Party Integrations

Treatment Planning

Covetrus Pulse

Android

Linux

Web-based

Windows

iPad

iPhone

Office Manager 

I love the easy of this program. I love that I can pull up the program on my cellphone if we at a house call or the power goes out at the clinic.

Owner, DVM

We were very impressed with the reporting features, the ease of keeping patient records, and the ease of learning how to use the software. Having gone from no practice software to eVet was seamless.

Office Manager

We have had a lot of issues with the printing, the dymo label printer would just stop working for no reason and the printers would not work from time to time and we had to trouble shoot them a lot.

Manager

The other con would be the inability to store Clients Credit Card numbers, it is high in demand. Printers and label makers are incompatible with Google Chrome - so we often have troubles.

manager

The customer service and trainers have been awesome. We are very happy with software.

Hospital Administrator

The accounting is horrible. It is near unusable to reconcile your daily charges.

Our team was able to easily and quickly catch on to how it works and the intricacies. Love the ability to add or subtract (activate and deactivate) settings and reports, it is very easy.

Practice Manager

We love the fact that eVet is cloud base and has a chat button. We do not have to spend a lot of time on the phone trying to get help with certain issues/situations.

Owner/Veterinarian

Easy to customize and customer support is very helpful and friendly.

Practice Owner

Reporting functionality is terrible. Several of their reports simply don’t work (and they acknowledge this but still have them as an option to select.

owner 

Very easy to use and a lot of helpful features for medical records and client communication. Have tried others and this one is definitely the most user friendly in my opinion.

I love how easy Pulse is to navigate, I feel Pulse is very user friendly.

Hospital Manager

Overall, the transition has been great. It has improved my room turnover time, accuracy of invoices, and integrates with my in-house lab machines.

Owner

Can access from any computer or your smart phone. Been happy with out selection.

Practice owner

Boarding, inventory, and customer service are terrible. The constant changing of the graphics make the product almost unusable.

This is a good product for the money for a smaller practice. We have outgrown it considerably (do not have days in end to work through data spreadsheets).

Veterinarian

Allows us to integrated automated payments for our monthly wellness plan customers. Also love that it's cloud based and accessible anywhere.

Cost per month for the software is very reasonable. It was easy to learn and my whole staff was competent on the platform within days.

Covetrus Pulse screenshot: Covetrus AI auto-generates SOAP notes. Through ambient listening, Covetrus AI auto-generates SOAP notes.

Covetrus Pulse screenshot: Patient's Covetrus AI medical summary is available for easy viewing across devices.

Covetrus Pulse screenshot: A patient's Covetrus AI pre-visit summary shown in Covetrus Pulse.

Covetrus Pulse screenshot: A practice plan shown in Covetrus Pulse.

Freelancers

Large Enterprises

Mid Size Business

Small Business

Cornerstone from IDEXX is versatile, feature-rich software that can be customized to meet your every need. 

IntraVet is a veterinary practice management software designed to help clinics manage patients, invoicing, records, messaging, payments, social media engagement, and more via a unified portal. The application includes an appointment calendar, which allows businesses to create color-coded appointments using a drag-and-drop interface to manage patient bookings and clinic visits.

HVMS is a cloud-based practice management software designed to help veterinary hospitals streamline various administrative processes related to accounting, invoicing, inventory, and more. Supervisors can generate batch invoices, assign bills to specific profit centers or departments, and filter invoices based on partner, status, date, practice or location.

ImproMed aims to streamline business operations and create ideal workflows for veterinarian practices. It helps track client data and aids the creation of wellness plans. Key features include inventory optimization, product and pricing management, enhanced reporting, and schedule management.

Telemedicine

Covetrus Impromed

We used it for 6 years and once we became comfortable with the system, everyone enjoyed using it. We liked the ability to upload photos into the dental record.

I have had excellent customer service with Impromed. I also have been very happy with the software.

Office manager

Our clients complain all the time and don't understand what they are being charged for.

owner

Whenever we have a windows 10 update (not optional as to time or place) come through, it tends to either crash our server or cause problems with all of our printers and other connections.

Patients with split billing are a nightmare. On statements, charges for split billed patients are listed in a very confusing way and it doesnt' list what percentage each owner gets billed for.

Some tech support needs MORE training. I can always tell when they’re Struggling to fix an issue and that usually results compounding the problem.

I really appreciate the support for this product. Every time I have called in or done a live chat, the support person is knowledgeable, professional, and helps resolve the issue quickly.

practice manager

Its great to print out reports of any kind to see how we are doing.

It doesn't match up and I can calculate from the D.O.B. their actual age if I needed to, but I fear new users can easily get confused.

I find Impromed to be on of the more user friendly and intuitive programs I've used, it's still really nice to have assistance with any questions that pop up.

You can have mobile units for field work. Tech support is awesome and they are easy to contact by phone or chat or email.

Veterinarian 

This software is very easy to use and has so many features that I probably don’t even use most of them but are nice to have the option to use if needed.

Reception

It is also hard to change any errors with patient processing and refunds are also multiple unnecessary steps. It took me a long time to get used to impromed.

This software has depth that allows for customization for each hospital's processing. It also has great integration with other systems such as laboratories and payment processing.

I think the easytime appointment scheduler has been the most difficult to adapt to, it is difficult to look quickly for an available time slot, because it does not give you a view of entire day.

Some of the reporting options can be difficult to extract data from.

Inventory, patient records and accounting all work well. System has the ability to do so much with added cost of additional modules.

8 months later, there is still no timeline for fixing the integration. This is just one example.

Covetrus Pulse vs Covetrus Impromed Comparison (2026)

Covetrus Pulse

Covetrus Impromed

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives