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Covetrus Pulse Logo

Covetrus Pulse

4.2
(394)

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Introducing the industry’s first veterinary operating system

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(3)

Covetrus Pulse Pricing, Features, Reviews and Alternatives

Covetrus Pulse FAQs

Q. What type of pricing plans does Covetrus Pulse offer?

Covetrus Pulse has the following pricing plans:
Pricing model: Subscription
Free Trial: Available

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Q. Who are the typical users of Covetrus Pulse?

Covetrus Pulse has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Covetrus Pulse support?

Covetrus Pulse supports the following languages:
English

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Q. Does Covetrus Pulse support mobile devices?

Covetrus Pulse supports the following devices:
Android, iPad, iPhone

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Q. Does Covetrus Pulse offer an API?

No, Covetrus Pulse does not have an API available.

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Q. What other apps does Covetrus Pulse integrate with?

Covetrus Pulse integrates with the following applications:
Covetrus Prescription Management

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Q. What level of support does Covetrus Pulse offer?

Covetrus Pulse offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base, Chat, 24/7 (Live rep)

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Covetrus Pulse product overview

What is Covetrus Pulse?

eVetPractice is evolving to Covetrus Pulse—Spend less time juggling apps, tabs, and windows and more time caring for pets with Covetrus Pulse Veterinary Operating System (vOS). Covetrus Pulse unifies essential management applications into a single, seamless environment that’s easy to use and right at your fingertips.

Key benefits of using Covetrus Pulse

Everything at your fingertips
A single seamless environment and central navigation simplify workflows and increase efficiency. With industry-leading Practice Management and Client Communications tools at the core along with access to Covetrus family of products like Prescription Management, Care Plans, and In-clinic Supplies, Pulse empowers veterinarians and their teams to spend less time juggling apps, tabs, and windows, and more time on patient care and building client relationships.

Don’t change the way you work. Change the OS to work for you
Eliminate unnecessary friction in your daily routine with intuitive user experience, making your job easier.

Goodbye IT services, expensive hardware, security updates and disruptive updates
You asked. We listened. We got rid of the hardware and the need for outside IT services, added world-class encryption for your security that doesn’t get in the way, and created a cloud-based architecture that updates in the background. Wherever you are, you have accessibility from desktop computers and most mobile devices including laptops, tablets and smartphones.

We’re here every step of the way and one step ahead
From easy onboarding and best practices training to customer service Pulse is easy to learn and easy to use. Backed by an industry-leading customer service team and Resource Center we are invested in your success.

What you need today and what you’ll want tomorrow
Designed to scale to fit your individual practice or group needs. Be it Care Plans, data, or reporting, we have built Covetrus Pulse for the future of your practice.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
FAQs/Forum
Knowledge Base
Chat
24/7 (Live rep)

Training options

Webinars
In Person
Videos
Live Online
Documentation

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Covetrus Pulse pricing information

Value for money

4.2

/5

394

Starting from

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No pricing info

Pricing options

Free plan
Subscription
Free trial
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Value for money contenders

Covetrus Pulse features

Functionality

3.8

/5

394

Total features

37

1 categories

Most valued features by users

Reporting & Statistics
Activity Dashboard
Third Party Integrations
Inventory Management
Billing & Invoicing
Activity Tracking
Electronic Payments
Customer Database

Functionality contenders

Covetrus Pulse users reviews

Overall Rating

4.2

/5

394

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.49/10
Rating distribution

5

4

3

2

1

181

140

54

8

11

Pros
We were very impressed with the reporting features, the ease of keeping patient records, and the ease of learning how to use the software. Having gone from no practice software to eVet was seamless.
The customer service and trainers have been awesome. We are very happy with software.
Our team was able to easily and quickly catch on to how it works and the intricacies. Love the ability to add or subtract (activate and deactivate) settings and reports, it is very easy.
Cons
We have had a lot of issues with the printing, the dymo label printer would just stop working for no reason and the printers would not work from time to time and we had to trouble shoot them a lot.
The other con would be the inability to store Clients Credit Card numbers, it is high in demand. Printers and label makers are incompatible with Google Chrome - so we often have troubles.
The accounting is horrible. It is near unusable to reconcile your daily charges.

Overall rating contenders

SP
AvatarImg

STEPHANIE P.

Practice manager

Veterinary, 11-50 employees

Review source

Overall Rating

User friendly

Reviewed 2 years ago

Transcript

Stephanie P.: Hi, this is Stephanie. I work with eVetPractice. I'm a practice manager. I give it five...

MS
AvatarImg

Michael S.

Owner

Veterinary, 11-50 employees

Review source

Overall Rating

Pleased with eVetPractice

Reviewed 9 months ago

Transcript

Speaker 1: My name is Michael, and I'm the owner of our veterinary hospital. I give eVetPractice four...

KB
AvatarImg

Kathy B.

Veterinary, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

We love eVet Practice!

Reviewed 2 years ago

Overall we've had a wonderful experience with eVetPractice. Any time we have a problem, we hope on the chat and a support staff member is with us within a few minutes. They are knowledgeable and always work to solve our problems, no matter how long it takes.

Pros

eVet is super user friendly and easy to use. We did have a few hiccups with the integration, but it was fixed very easily. I love that it is cloud based, which made it super easy for me to access while I was working from home during COVID. I also like that I can customize our schedule with different colors to help with organization.

Cons

With our old system if two people were making an appointment at the same time, there would be a notice in a time slot that an appointment was in progress. That is one feature I wish we had. Also, we do miss some of the different reports. There were a few reports in our old system that provided the exact information we were looking for.

NE
AvatarImg

Natalie E.

Veterinary, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Review

Reviewed 15 days ago
Pros

It is fairly easy for new staff to learn and moderately customizable.

Cons

The reporting is terrible. We would also like a whiteboard function that performed similar to SmartFlow with a timeline display for hopitalized patient treatments that writes back to the medical record.

RM
AvatarImg

Rachel M.

Veterinary, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Unimpressed

Reviewed 15 days ago

I'm still undecided as to whether or not this was a good decision to switch to this VPM software.

Pros

I like that it's cloud based and easy to access from anywhere. It has been a nightmare to implement, my clinic started trying to use it in late November 2022 with a goal of launching December 1st and it's almost April and we are still using our old system (Impromed) to invoice everything.

Cons

Lots of room for improvement. I wish that the patient weight/signalment was displayed on every screen so when I'm typing up a medical note I don't have to close it and go back to the medical record to see the weight. I wish that I could assign a task for my staff to do from the medical record instead of going to the task screen. I wish that I could assign something other than just a percentage off to a client account (like an employee) to something like cost + blank%.

AR
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Amanda R.

Veterinary, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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At Par With Other Software

Reviewed 15 days ago

I'm neutral about the program. It has its pros and cons but needs work

Pros

Easy to use, easy to find information and print records, easy to cash out clients

Cons

Texting feature has too many steps and I hit cancel more than I hit send because the buttons have been reversed and cancel should not be the highlighted button, send should be. The invoicing can be extremely confusing especially to the client .. try to explain things sometimes is hard and getting yelled at by clients because they are frustrated with the way the invoice looks is not ideal. Rescheduling appointments takes forever.

SW
AvatarImg

Samantha W.

Veterinary, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Acceptable

Reviewed 15 days ago

I like it overall and the ease of it's use.

Pros

I like it's intuitive set up and functionality. I like how some things are very customizable. I like the variety of reporting and way the information in the patient record is presented.

Cons

I don't like how information in reports can be pulled via multiple reports and often with different results. I also don't like that pulling more than a a few days data tends to make my Pulse program freeze and crash for several minutes making it unusable while gathering data. I also wish we could do more customization with wellness plans and better reporting there. I also would like to be able to set up multiple reminders for things and set up online patient scheduling so I could move away from separate programs like Rapport.

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