eVetPractice Pricing, Features, Reviews & Comparison of Alternatives

eVetPractice

Cloud-based veterinary practice management system

4.48/5 (118 reviews)

eVetPractice overview

What is eVetPractice?

eVetPractice is the leading cloud-based practice management software from Covetrus that’s fully integrated and scalable for every kind of veterinary hospital. Accessible from any internet-enabled device with all the features and functionality you need to keep your team connected, eVetPractice opens your practice up to a world of opportunity through the Covetrus integrated platform for practice software, supply chain services and distribution, and pharmacy management. Special pricing available.
softwareservices.covetrus.com

Pricing

Starting from
$100/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
eVetPractice screenshot: Schedule appointments onlineBridgeport Veterinary Hospital testimonialeVetPractice screenshot: Access medical records quicklyeVetPractice screenshot: Accept electronic payments eVetPractice screenshot: Perform VPR cloud drug searcheVetPractice screenshot: Manage patient referralseVetPractice screenshot: Add visit detailsWellHaven Pet Health and Covetrus Software Services

eVetPractice reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.0
  4.4
  4.7
Caroline Goulard

eVet Practice review

Used daily for 2+ years
Reviewed 2019-09-26
Review Source: Capterra

Just love the overall product

Pros
Customizing, customer service, able to get new function added,

Cons
Navigating it takes a while to get used to, but worth it!

Response from Covetrus


Thank you for the kind review, Caroline!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Katie Applehans

EvetPractice

Used daily for 2+ years
Reviewed 2019-09-06
Review Source: Capterra

Evetpractice is a good general software system if you are willing to set aside being heard and ignored for things that you suggest to be updated. It works but has much that can be approved upon.

Pros
Its easy ability to quickly learn using the software. It has many features that are essential to veterinary practices. The customer services is generally good. Its nice to be able to access the software with any device that has internet.

Cons
The system and updates seem to have declined since Covetrus purchased it. Update are slow, issues arise alot more then before and customer service has started to decline. Many times we have asked for assistance and the agents have seemed annoyed. Requests for updates that are crucial seem to not be as important as they used to be. Its confusing because the Covetrus also owns several other veterinary software programs that have been around a very long time. Those programs have many of the options that are needed for this software yet they are not available on this system. I think there is much to be desired since the software was sold to larger company that values it customers less.

Response from Covetrus


Hello Katie!

Thank you for your feedback! I'm glad that you like your eVetPractice software. I've sent on your concerns about the updates and support. We're focused on continual improvement and always looking for feedback on how we are doing.

If you have any additional questions or feedback, please don't hesitate to reach us at US-CGSS_Solutions@Covetrus.com.

All the best!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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nancy Nagy

It's pretty good

Used daily for 2+ years
Reviewed 2020-02-08
Review Source: Capterra

Being the first time we're on the internet, it's been a nice change. Would be nice to have a written booklet to reference when trying to do something new.

Pros
Ease of emailing records, looking up information, inventory setup and edit. Nice to be able to scan in documents to medical history.

Cons
Patient alerts and client notes do not appear on medical history. 'Check in' papers don't have enough info, not easy to read. Medical history takes a long time to load when over a certain amount of pages.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Stephanie Murphree

eVetPractice is awesome!

Used daily for 2+ years
Reviewed 2020-02-05
Review Source: Capterra

I am glad I chose eVetPractice when I opened, would definitely do it again & recommend them without hesitation.

Pros
It is user friendly & intuitive, if I need support, someone is there & ready to help, & new features come out proving the company cares.

Cons
There is a lot of clicking - I think with a little tweaking, it would be faster to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Did a veterinary hospital even test this first before launching??

Used daily for 1-2 years
Reviewed 2019-11-05
Review Source: GetApp

E-Vet has the potential to be good but they should have (if they did it doesn't show) had veterinary hospitals test the program. Every person I know who's used it has been unhappy and would rather have Cornerstone or Avimark. It has so much wrong and so many things that should be changed to make working more efficient but it acts as a set back instead. The help desk via chat is sometimes helpful but usually they'll just say "Do you want to be added to our list for when we update/remove that feature" and have not once ever seen an modifications. It's not user friendly and beneficial for veterinary hospitals.

Pros
For the most part e-Vet is easy to use. It's very self explanatory in most aspects and can easily be customized (to an extent) for your practice.

Cons
LOTS of flaws. -You cannot search by phone number, the feature does not work properly -You can quick add a client, but cannot quick add a patient to an existing client -When using the quick add feature, it does NOT flag if a client is already in the system & it will duplicate -You cannot work with more than one tab open or it will cross add/delete the info on the next tab of the patient/client you're on -If using multiple payments, you have to manually do the math, it will not give you the new total, it won't give you the amount they still owe for the remainder of the split payments -The medical record when printed does not give dates that treatments were done, only when they're due which 9/10 hospitals ask for the date vaccinated - The communication entries cut off mid word if it's lengthy, it won't put the next word on a new line but instead will split the word in half. EX: hospital should be moved down but it will cut it in half so "hos" is on one line and "pital" is the start of a new line -You cannot suspend a reminder - if a client no longer wants a vaccine or they had a reaction to it, you are not able to suspend said vaccine/reminder -You MUST search with at least three letters. We have patients whose names are RJ, JJ, etc. and cannot search for the pet because there isn't three letters in their name -You cannot have a name such as "Daisy Duke" in the system because when you search under the full name or partial using just "Daisy" OR "Duke" it will not show

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 2/10

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eVetPractice pricing

Starting from
$100/month
Pricing options
Free trial
Subscription
View Pricing Plans

eVetPractice offers 2 price plans.

Mobile practice: $100/month per mobile vet + $15 per additional vet
Stationary practice: $200/month per location + $15 per additional vet

eVetPractice features

Accounting Integration
Activity Dashboard
Activity Tracking
Calendar Management
Client Portal
Customer Database
Electronic Payments
Inventory Tracking
Reminders
Reporting & Statistics
Third Party Integration

API (153 other apps)
Automatic Notifications (118 other apps)
Billing & Invoicing (128 other apps)
Customizable Reporting (111 other apps)
Data Import/Export (104 other apps)
Document Management (86 other apps)
Inventory Management (122 other apps)
Invoice Management (123 other apps)
Search Functionality (102 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for eVetPractice

Key features of eVetPractice

  • Boarding management
  • Prescription management
  • Pharmacy reference
  • Accounting integration
  • Accounting management
  • Activity tracking
  • Application integration
  • Appointment reminders
  • Calendar management
  • Dental chart management
  • Pet owner portal
  • Communication management
  • Custom forms
  • Patient database
  • Customizable templates
  • Digital signature
  • Document storage
  • Electronic payments
  • Forms management
  • Image library
  • Inventory management
  • Label printing
  • Treatment plans
  • SOAP notes
  • QuickBooks integration
  • Patient records
  • Recurring billing
  • Referral system
  • Sales reporting
  • Secure data storage
  • SMS integration
  • Supplier interface
  • Template management
  • Third party integration
  • Tracking features
  • Whiteboard
  • Activity dashboard
  • Availability management
  • Appointment management
  • Automated scheduling
  • Data management
  • Electronic signature capture
  • Reservations management
  • Email invitations & reminders
  • Reporting & statistics
  • Payment processing
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Benefits

eVetPractice is accessible on any internet enabled device, affording users the flexibility to manage their practice on the move.

eVetPractice supports integration with IDEXX Reference Lab technology, allowing users to retrieve test results automatically and print or email results straightforwardly.

eVetPractice includes multiple reporting options, enabling users to collect and review sales, end of day, inventory and practice trends data quickly and easily.

With the eVetPractice practice whiteboard feature, users can assign tasks, add items requiring staff attention and add or remove patients efficiently.

Since eVetPractice integrates with Bluefin payment system and Vantiv, users can receive online payments as well as manage recurring payments simply and effectively.