Covetrus Pulse - 2025 Pricing, Features, Reviews & Alternatives

Reviewers appreciate Covetrus Pulse's ability to add items to multiple invoices within the same family. They find the client discount classifications and visibility of markdowns helpful. However, users report that the system can be cumbersome, with issues like confusing client billing, difficulty in correcting errors, and glitches that result in inaccurate balances. They also mention the lack of integration with QuickBooks and the need for smoother transitions from treatment plans to invoices. Some users highlight the need for better user design and more intuitive navigation. Of the 58 Covetrus Pulse users who gave detailed accounts of their use of Billing & Invoicing, 100% rated this feature as important or highly important.

Reviewers indicate that Covetrus Pulse's patient records management is functional but can be laborious and slow, especially with large files. They appreciate the ability to view and create records efficiently, and the customizable templates. However, users report challenges with data transfer from other systems, clunky navigation, and the need for a more streamlined and intuitive interface. They also mention the importance of having a search function and better integration with other systems like Avimark. Of the 63 Covetrus Pulse users who gave detailed accounts of their use of Patient Records Management, 98% rated this feature as important or highly important.

Users report that Covetrus Pulse's appointment scheduling is generally easy to use, with features like drag-and-drop and color coding. They appreciate the ability to move appointments and access various areas directly from the schedule. However, reviewers mention issues with double booking, difficulty in scheduling multiple patients for one client, and the need for better integration with mobile calendars. They also highlight the need for more intuitive navigation and fewer clicks to complete tasks. Of the 53 Covetrus Pulse users who gave detailed accounts of their use of Appointment Scheduling, 96% rated this feature as important or highly important.

Reviewers appreciate Covetrus Pulse's integration with WorldPay and Care Credit, which simplifies payment processing. They find the system easy to use and the mobile payment method convenient. However, users report issues with applying payments to invoices, the lack of integration with some preferred credit card processors, and occasional connection problems with terminals. They also mention the need for better support and more straightforward reconciliation processes. Of the 44 Covetrus Pulse users who gave detailed accounts of their use of Payment Processing, 93% rated this feature as important or highly important.

Reviewers feel that Covetrus Pulse's charting capabilities are essential for maintaining accurate medical records. They appreciate the customizable SOAP templates and the ability to add notes while working. However, users report issues with saving information, the need for fewer clicks to access different functions, and the desire for a more streamlined and intuitive interface. They also mention the importance of having accurate and up-to-date charts for patient care. Of the 32 Covetrus Pulse users who gave detailed accounts of their use of Charting, 91% rated this feature as important or highly important.

Users find Covetrus Pulse's prescription processing helpful, especially with the integration of Vets First Choice. They appreciate the ability to create and print labels easily. However, reviewers mention challenges with managing refills, the need for a more intuitive interface, and issues with label customization. They also highlight the importance of keeping track of available refills and medications, and the need for better integration with in-house prescription refills. Of the 44 Covetrus Pulse users who gave detailed accounts of their use of Prescription Processing, 89% rated this feature as important or highly important.