Covetrus Pulse vs Instinct Science

Covetrus Avimark

ezyVet

Cornerstone Software

Hippo Manager

IDEXX Neo

SmartFlow

Compare Covetrus Pulse and Instinct Science based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Next-generation cloud-based software that transforms, innovates, and automates the way vets run their practices.

IDEXX Neo is the cloud-based practice software that is intuitive to use, easy to learn and built to make switching simple.

AVImark by Covetrus is an on-premise practice management software designed to help veterinarians and vet hospitals automate and manage finance and administration tasks, such as appointment scheduling, invoicing, budgeting, medical records management, and more.

Meet Covetrus Pulse, the industry’s first all-in-one vOS. With Covetrus AI, save 6+ hours a week*, streamline visits, and auto-generate SOAP notes, all while focusing on delivering exceptional patient care. And it's all at no extra cost!

Accounting

Activity Dashboard

Appointment Scheduling

Billing & Invoicing

Calendar Management

Charting

Client Management

Communication Management

Confirmations/Reminders

Customer Database

Document Storage

E-Prescribing

Electronic Payments

Electronic Signature

Email Reminders

Imaging and X-rays

Inventory Management

Live Chat

Patient Portal

Patient Records Management

Payment Processing

Prescription Processing

Reminders

Reporting & Statistics

Self Service Portal

SMS Messaging

SOAP notes

Status Tracking

Template Management

Third-Party Integrations

Treatment Planning

Covetrus Pulse

Android

Linux

Web-based

Windows

iPad

iPhone

Office Manager 

I love the easy of this program. I love that I can pull up the program on my cellphone if we at a house call or the power goes out at the clinic.

Owner, DVM

We were very impressed with the reporting features, the ease of keeping patient records, and the ease of learning how to use the software. Having gone from no practice software to eVet was seamless.

Office Manager

We have had a lot of issues with the printing, the dymo label printer would just stop working for no reason and the printers would not work from time to time and we had to trouble shoot them a lot.

Manager

The other con would be the inability to store Clients Credit Card numbers, it is high in demand. Printers and label makers are incompatible with Google Chrome - so we often have troubles.

manager

The customer service and trainers have been awesome. We are very happy with software.

Hospital Administrator

The accounting is horrible. It is near unusable to reconcile your daily charges.

Our team was able to easily and quickly catch on to how it works and the intricacies. Love the ability to add or subtract (activate and deactivate) settings and reports, it is very easy.

Practice Manager

We love the fact that eVet is cloud base and has a chat button. We do not have to spend a lot of time on the phone trying to get help with certain issues/situations.

Owner/Veterinarian

Easy to customize and customer support is very helpful and friendly.

Practice Owner

Reporting functionality is terrible. Several of their reports simply don’t work (and they acknowledge this but still have them as an option to select.

owner 

Very easy to use and a lot of helpful features for medical records and client communication. Have tried others and this one is definitely the most user friendly in my opinion.

I love how easy Pulse is to navigate, I feel Pulse is very user friendly.

Hospital Manager

Overall, the transition has been great. It has improved my room turnover time, accuracy of invoices, and integrates with my in-house lab machines.

Owner

Can access from any computer or your smart phone. Been happy with out selection.

Practice owner

Boarding, inventory, and customer service are terrible. The constant changing of the graphics make the product almost unusable.

This is a good product for the money for a smaller practice. We have outgrown it considerably (do not have days in end to work through data spreadsheets).

Veterinarian

Allows us to integrated automated payments for our monthly wellness plan customers. Also love that it's cloud based and accessible anywhere.

Cost per month for the software is very reasonable. It was easy to learn and my whole staff was competent on the platform within days.

Covetrus Pulse screenshot: Covetrus AI auto-generates SOAP notes. Through ambient listening, Covetrus AI auto-generates SOAP notes.

Covetrus Pulse screenshot: Patient's Covetrus AI medical summary is available for easy viewing across devices.

Covetrus Pulse screenshot: A patient's Covetrus AI pre-visit summary shown in Covetrus Pulse.

Covetrus Pulse screenshot: A practice plan shown in Covetrus Pulse.

Freelancers

Large Enterprises

Mid Size Business

Small Business

SmartFlow Patient Workflow Software optimizes every step of the patient visit, minimizing bottlenecks in your practice.

Cornerstone from IDEXX is versatile, feature-rich software that can be customized to meet your every need. 

Hippo Manager is easy to use, cloud based veterinary practice management software. It serves as the central nervous system for hospitals, integrating patient data with labs, client communication and more. It's simple to learn and improves profitability. $119 per month, per full time veterinarian.

Instinct is the new cloud-based operating system for the modern veterinary hospital: a full electronic medical records and practice management system.

Alerts/Notifications

Data Import/Export

Document Management

EMR/EHR

Historical Reporting

Invoice Management

Medical Billing

Patient Intake

Task Scheduling

Workflow Management

Instinct Science

I have also been thrilled with the responsiveness and availability of the support - this is probably among my favorite features. You get nearly immediate chat support 24/7.

Referral Coordinator

I love having all the things in on place. The ability to send records from the platform to rDVM's automatically after submitted and all and all just amazing.

Veterinary Technician

Pawsitive words of encouragement when logging in, they're hilarious. I enjoy bulk editing and ability to set status etc for patients.

Medical  Director

I can't say enough about Instinct. As the Medical Director I can proudly say it life changing for all our staff and has helped us practice better medicine and deliver better patient care.

Licensed Veterinary Technician 

Instinct is super user friendly and makes planning out treatment plans super easy.

This is the easiest to use and has the best visual interface. Everyone that sees it for the first time loves it.

I like how user friendly it is & how it is easy to go back on what has been done on a patient & also see what is coming up in the future.

Greatly improves patient care and monitoring. Any ER doctor can tell another ER doctor designed Instinct...everything makes sense and encourages efficiency on the ER floor.

vet tech

Detail orientated without being too complicated. Customer support is wonderful and there is always someone there to answer any questions quickly.

Director of Emergency Medical Staff

Super easy to use, customer service available 24/7, highly customizable, easy for the staff to learn and implement quickly.

Veterinarian 

Easy to see trends, follow treatments and write your doctor notes & charts. Love Plumbs integration.

Veterinary Student

The search function gets stuck on a patients name constantly.

Ease of use and rapid organization along with prepopulation options for standard medical approaches.

Surgery Tech nurse

After you start Instinct is hard to back to paper.

ICU Lead Vet Tech/Supervisor

We can be much more detail oriented. Less treatments get missed.

Vet Tech 

I actually don't have much to say about what I do not like about it. Maybe just being able to have the com log closer to where the chart is since it is sometimes missed when owners talk to doctors.

Instinct Science screenshot: Status board: the home base of Instinct. Pinning patients, filtering, and sorting allow you to keep exactly what you need in view.

Instinct Science screenshot: Treatment Sheet: Easily access a patient’s treatment sheets from previous visits as part of the patient’s medical record.

Instinct Science screenshot: Charting templates: Instinct’s Charting feature is the digital workspace where clinicians document and manage a patient’s medical record during a visit. It’s designed to streamline clinical workflows by bringing together all patient details & diagnostics.

Covetrus Pulse vs Instinct Science Comparison (2026)

Covetrus Pulse

Instinct Science

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives