ezyVet vs Instinct Science

Covetrus Pulse

Cornerstone Software

Hippo Manager

IDEXX Neo

Shepherd

SmartFlow

Compare ezyVet and Instinct Science based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Meet Covetrus Pulse, the industry’s first all-in-one vOS. With Covetrus AI, save 6+ hours a week*, streamline visits, and auto-generate SOAP notes, all while focusing on delivering exceptional patient care. And it's all at no extra cost!

Cornerstone from IDEXX is versatile, feature-rich software that can be customized to meet your every need. 

IDEXX Neo is the cloud-based practice software that is intuitive to use, easy to learn and built to make switching simple.

Next-generation cloud-based software that transforms, innovates, and automates the way vets run their practices.

Access Controls/Permissions

Accounting

Activity Dashboard

Activity Tracking

Alerts/Notifications

Appointment Management

Appointment Scheduling

Automated Scheduling

Batch Processing

Billing & Invoicing

Calendar Management

Charting

Client Database

Client Management

Coding Assistance

Communication Management

Confirmations/Reminders

Contact Database

Contact Management

Customer Database

Customizable Forms

Customizable Reports

Customizable Templates

Data Import/Export

Decision Support

Document Management

Document Storage

Drag & Drop

E-Prescribing

Electronic Payments

Electronic Signature

Email Reminders

EMR/EHR

Expense Tracking

Forms Management

Historical Reporting

Horse Management

Horse Records

Imaging and X-rays

Income & Balance Sheet

Interaction Tracking

Inventory Management

Invoice Management

Medical Billing

Medical Records

Patient Intake

Patient Portal

Patient Records Management

Payment Processing

Physician Management

Prescription Processing

Real-Time Reporting

Reminders

Reporting & Statistics

Role-Based Permissions

Scheduling

Search/Filter

Self Service Portal

SMS Messaging

SOAP notes

SSL Security

Status Tracking

Tagging

Telemedicine

Template Management

Third-Party Integrations

Treatment Planning

Whiteboard

Workflow Management

ezyVet

Android

Linux

Web-based

Windows

iPad

iPhone

Practice Manager

There are many different ways to do the same thing, so each staff member can do what is comfortable for them. The integrations are fantastic too.

Owner/Veterinarian

Highly customizable, nice layout, nice features. Once you get it set up to your liking, it can save considerable amounts of time while letting you maintain thorough records.

Client service representative 

Easy to schedule appts, add call backs and take care of business. Ease of access to all records for 4 locations is pretty expansive and it is WONDERFUL.

Senior vet and owner

Xero integration has meant improved financial reporting and profit. The reminder system is fantastic and reduces staff time and costs.

Pharmacy Manager

The experience has been great. As a practice we are still learning how to make the best use of all of the features it offers.

Owner

One of the worst companies I have dealt with in business. They are in it for the money.

Owner, Veterinarian

Ezyvet makes recording medical records easy by enabling robust customization of templates and enables excellent integration with outside programs.

User friendly, lots of support, software updates are appropriate and helpful, cloud-based.

This has been one of worst softwares I have ever experienced.

Receptionist

It's a very layered system so capable of handling a tremendous amount of possibilities which was impressive.

Project Manager

I like that it’s intuitive, 100% cloud-based, has several integrations that we use daily and is constantly updating the functionality and ease of use.

Chief Operations Officer

So far in our use of ezyVet, we are delighted to not deal with crashing servers anymore. The navigation is very easy and if a process does't well for you, there are ways to change.

Office Manager

I submitted a ticket in September that has not been addressed and I have received no updates on it. Even when I have called to follow up, no updates are available.

The customer service  All Stars are a joy to work with and very quickly address any questions I have.

There are no support charges and I believe the monthly costs are fair and competitive. The company has a genuine, honest and personal ethos.

Then they do not complete their portion of any work but if there is a delay it is all on the user. Once you finish implementation, you are on your own to just figure it out.

Practice Owner

Texting and emailing client from in program. Great tech support at all hours.

Veterinarian 

Easy to use and our staff is very friendly and Tom 24 seven access.

ezyVet screenshot: Appointment management and scheduler

ezyVet screenshot: ezyVet's cloud based software allows give you anytime, anywhere access

ezyVet screenshot: Tackle revenue loss with ezyVet's automated charge capture 

ezyVet screenshot: Veterinarian doctors can use ezyVet's clinical task optimization

ezyVet screenshot: Make collecting payments a breeze through ezyVet's integrated payment processor.

Freelancers

Large Enterprises

Mid Size Business

Small Business

SmartFlow Patient Workflow Software optimizes every step of the patient visit, minimizing bottlenecks in your practice.

Hippo Manager is easy to use, cloud based veterinary practice management software. It serves as the central nervous system for hospitals, integrating patient data with labs, client communication and more. It's simple to learn and improves profitability. $119 per month, per full time veterinarian.

Made for vets, by vets, Shepherd’s user-centered design, intelligent automations, and intuitive workflow help vets efficiently practice best medicine—and accurately charge for their work.

Instinct is the new cloud-based operating system for the modern veterinary hospital: a full electronic medical records and practice management system.

Live Chat

Task Scheduling

Instinct Science

Owner, DVM

I have also been thrilled with the responsiveness and availability of the support - this is probably among my favorite features. You get nearly immediate chat support 24/7.

Referral Coordinator

I love having all the things in on place. The ability to send records from the platform to rDVM's automatically after submitted and all and all just amazing.

Veterinary Technician

Pawsitive words of encouragement when logging in, they're hilarious. I enjoy bulk editing and ability to set status etc for patients.

Medical  Director

I can't say enough about Instinct. As the Medical Director I can proudly say it life changing for all our staff and has helped us practice better medicine and deliver better patient care.

Licensed Veterinary Technician 

Instinct is super user friendly and makes planning out treatment plans super easy.

This is the easiest to use and has the best visual interface. Everyone that sees it for the first time loves it.

I like how user friendly it is & how it is easy to go back on what has been done on a patient & also see what is coming up in the future.

Greatly improves patient care and monitoring. Any ER doctor can tell another ER doctor designed Instinct...everything makes sense and encourages efficiency on the ER floor.

vet tech

Detail orientated without being too complicated. Customer support is wonderful and there is always someone there to answer any questions quickly.

Director of Emergency Medical Staff

Super easy to use, customer service available 24/7, highly customizable, easy for the staff to learn and implement quickly.

Easy to see trends, follow treatments and write your doctor notes & charts. Love Plumbs integration.

Veterinary Student

The search function gets stuck on a patients name constantly.

Veterinarian

Ease of use and rapid organization along with prepopulation options for standard medical approaches.

Surgery Tech nurse

After you start Instinct is hard to back to paper.

ICU Lead Vet Tech/Supervisor

We can be much more detail oriented. Less treatments get missed.

Vet Tech 

I actually don't have much to say about what I do not like about it. Maybe just being able to have the com log closer to where the chart is since it is sometimes missed when owners talk to doctors.

Instinct Science screenshot: Status board: the home base of Instinct. Pinning patients, filtering, and sorting allow you to keep exactly what you need in view.

Instinct Science screenshot: Treatment Sheet: Easily access a patient’s treatment sheets from previous visits as part of the patient’s medical record.

Instinct Science screenshot: Charting templates: Instinct’s Charting feature is the digital workspace where clinicians document and manage a patient’s medical record during a visit. It’s designed to streamline clinical workflows by bringing together all patient details & diagnostics.

ezyVet vs Instinct Science Comparison (2026)

ezyVet

Instinct Science

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives