ezyVet Pricing, Features, Reviews and Alternatives

I love being able to log in from anywhere! If I communicate with a client from home, I can log it in the patient's record right then and there. The software is quite intuitive to use. I LOVE that we have billing triggers linked to Therapeutics/Procedures so that, as we enter a patient's medical record, we are automatically adding charges to the bill to correspond with what we've done. It has been very...

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It's expensive (but worth it). It would be great if the time clock feature could highlight days when an employee worked >8 hours (or >10 hours for alternative work week practices). I'd like if a linked communication could be moved from one visit to another. I'd also like to see consistent formatting for phone numbers so no matter how they are entered they look the same in the software. There are almost too many reporting features; I haven't learned the nuances of the differences between financial reports (Payment Revenue vs. Invoice Revenue for example).

Thanks for your great review, Milinda. It is wonderful to hear you and your team are getting great value from ezyVet, especially at a time like this when everyone is having to adjust to new work dynamics. Please keep this sort of feedback coming. I have shared it with ezyVet's wider team, as it is exactly what helps us refine our next versions of the software. Stay safe The ezyVet Team

I like that the software is constantly changing and that most things can be customized for our needs.

ezyVet isn't able to configure some of the ways that I prefer to set up pricing. At times, I've needed to be a bit creative in order to price things how I would like while also keeping accurate inventory.

Thank you Shannon for your review! We strive to ensure that our software is being updated in ways that are most beneficial to our customers, so we are glad that you're finding our options in customization and remote payments helpful. Our product team is always looking for ways to improve our setup and functionality of pricing, so your feedback is very helpful. Please also feel free to reach out to our support team, who are available 24/7 for any help or tips on making ezyVet work best for you! Kind regards, The ezyVet team

Cloud based and their fluff up talk about how they are staying in front of the market place, customer support, ease of use, etc.

Everything. False promises of being a easy software to integrate with other software providers using their API integration. They are very restrictive on who they will actually integrate with, they hold your database hostage. Customer support is awful, most of the ones you talk to is there first day with no training. Wellness plan management is a nightmare. This list could go on and on. Stay away.

Hi David, We are sorry to hear you haven't had a great experience. With regards to your data, you can export it directly from ezyVet any time using the Records Export tool (Admin section). Data sovereignty is vital and why our legal terms and conditions state that you own your data. Here are a couple of key reasons we have all integrations going through the API, rather than the database directly: Speed:...

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I love that it allows for us being a referral clinic and includes the rDVM info as well as the client to be stored in association with the patient. I love that there is usually more than one way to achieve the same outcome - since everyone's intuitive is different this helps many different users to function efficiently.

I don't understand the billing set up, and its hard for me to find the right key words to search in the help section.

Hi DesChene! Thank you so much for your lovely review! We're thrilled to hear that ezyVet is providing you with a great experience. Please feel free to call us to support you through the billing set up or other difficulties you're experiencing. We're always happy to help! Kindest Regards, The ezyVet Team.

It does everything! You can set this software up to do just about anything you want it to. EzyVet also integrates with all of our main suppliers, which makes managing inventory a piece of cake. We also really like and utilize the wellness plans. The departments also work great if you have multiple locations or divisions with different pricing and DVMs.

Its expensive. Sometimes updates will come out that break certain features and you have to wait weeks for the next update to come out for it to be fixed (see online booking summer/fall 2020.) Pet Portal needs polishing. Very hard for clients to use/understand.

Hi Benjamin, Thank you for taking the time to leave this lovely review. We appreciate the feedback and great to see you are having a positive time with ezyVet. All the best, The ezyVet team