ezyVet Pricing, Features, Reviews & Comparison of Alternatives

ezyVet

Beautiful cloud based veterinary software

4.73/5 (100 reviews)

ezyVet overview

What is ezyVet?

ezyVet is a cloud-based Veterinary Practice Management System designed to revolutionize the way that Veterinary practices operate. ezyVet's veterinary software is user-friendly and fully integrated with Xero and Smart Flow Sheet.

It is cloud-based meaning access is available anywhere, anytime, and on any device - all that's needed is an internet connection.

ezyVet software is designed in partnership with vets to ensure the delivery of a comprehensive and usable clinical vet management solution. Built on open source web technology, rapid updates allow instant customization throughout the program. This means ezyVet can be tailored for specific situations. Whether for a general practice, specialist, referral hospital, mobile practice, equine, or dairy practice, ezyVet can be built to handles specific user requirements.

Powerful, user-friendly and fully comprehensive cloud-based practice management software, ezyVet is a complete package for veterinary practices.
www.ezyvet.com

Pricing

Starting from
$150/month
Pricing options
Open source
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Canada, Europe, United Kingdom

Supported languages

English
ezyVet screenshot: ezyVet CalendarCubex, ezyVet and Smart Flow Partnership at UVSezyVet screenshot: Record details in a customized and reportable formatezyVet screenshot: ezyVet's change log creates an audit trail so that data is never lostezyVet screenshot: ezyVet is accessible from anywhereezyVet screenshot: Send automated statements and invoices to customers via emailezyVet screenshot: ezyVet integrates with XeroezyVet screenshot: ezyVet Automatic BillingezyVet screenshot: User access controlsezyVet screenshot: Target specific animals for a campaign with ezyVet's marketing featuresezyVet screenshot: Automatic stock order generationezyVet screenshot: ezyVet figures out what treatments or vaccinations an animal needs based on the details enteredezyVet screenshot: ezyVet Boarding ModuleezyVet screenshot: Open APIezyVet screenshot: Electronic signature capture to operate in a paperless environment.ezyVet screenshot: Integrated Help TabezyVet screenshot: Two-way SMS, Email and E-Faxing reminder system.ezyVet screenshot: Comprehensive template system.ezyVet screenshot: Capture all charges with Automatic Billing.ezyVet screenshot: zyVet makes reporting a breeze! Easily generate a list of animals that meet any combination of criteria in the system for either reporting or marketing purposes.ezyVet screenshot: ezyVet's Customer Portal for online booking and more.ezyVet screenshot: Improve business with ezyVet's Advanced Reporting tools.ezyVet screenshot: Internal Memo SystemezyVet screenshot: Attach documents and files to any client, animal or clinical record.

ezyVet reviews

Value for money
Features
Ease of use
Customer support
  4.7
  4.6
  4.4
  4.7
Genel Les, MBA, CVPM, CCFP

EzyVet is great!

Used daily for 2+ years
Reviewed 2020-07-01
Review Source: Capterra

Utilizing ezyVet along with Smartflow has really helped to capture fees and ensure we are not losing income due to medical record keeping errors.

Pros
Being able to customize the software and use it to my needs was very important to us.

Cons
The set-up process takes a lot of time but is worth the effort. If you put in the time and energy your go-live day will be much smoother.

Response from ezyVet


Thank you for the great review, Genel.

It's great to hear that you are enjoying the switch to ezyVet and the benefits of a strong partner ecosystem.

We have some really exciting new developments in the pipeline, which will bring real value on the coal-front, so watch this space!

Sincerely
The ezyVet team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Joanna Piercy

Love love love ezyVet. Did I mention I love ezyVet?

Used daily for 2+ years
Reviewed 2020-05-11
Review Source: Capterra

Pros
Thank god for the cloud! I can write notes and arrange prescriptions from home, the local cafe, hiking in a park, or anywhere that I have internet access. I'm no longer chained to my desk in the clinic. The integration with our send-out reference laboratories and in house lab machines and xrays is great, as the integration with SmartFlow makes streamlining workflow and capturing charges for surgeries and hospitalized patients so much easier. Emailing and texting directly from the software is a great feature, no need to re-write the whole conversation down into the medical record. Automated appointment reminders by SMS are sent daily and when owners reply, their appointment is automatically confirmed in the schedule - saving so much time for reception and resulting in so many fewer no-shows. The online client portal allows people to make appointments themselves, check their pet's vaccine status, tracks their weight and vitals for every appointment, and displays all medication history and client handouts as well as any other parts of the medical record that we want to share. Updates are frequent and they're very responsive to suggestions for feature upgrades. The support is incredible. They probably know me by name after all the calls I've made over the past 2 years, but there's only been a couple of times they couldn't find a solution for me. And it's beautiful to look at!

Cons
The written help guide isn't great so if I can't figure out how to do something I need to call in or request a ticket. The formatting options for emails and documents are pretty basic. Inserting jpgs into a document is time consuming and not very user friendly. Pdfs cannot be uploaded as a document template without converting each page into a separate jpg. Last time I checked, the dental chart didn't count as part of the medical record - not great when you're sending records to other clinics. Currently, although SMS text replies are automatically imported into the medical record, email replies are not. However I understand they are working on this, yay!

Response from ezyVet


Hello Joanna,

Thank you for your great review! It is great to see you and your clinic getting the best out of ezyVet.

You'll be glad to know that the help guides are something that have just received a massive upgrade so watch this space.

I've also shared on your feedback among the team. Expect improvements as we roll out our new updates.

Sincerely
The ezyVet Team

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jeff Carpenter

Terrible data conversion

Used daily for 1-2 years
Reviewed 2019-07-08
Review Source: Capterra

Too much extra work. Reduces my efficiency.

Pros
Cloud based, access from anywhere is convenient.

Cons
Terrible data conversion. Too many redundant tabs, too much clicking to navigate. Records including lab results are editable with no tracking of changes in some cases. Time consuming entering charges. No easy way to move estimate over to invoice.

Response from ezyVet


Hi Jeff,

Thank you for your review and we're very sorry about the experiences you've had. Our 24/7 Support team are always on standby to help you so please don't hesitate to contact them via your Support Portal or phone call.

We welcome the opportunity to discuss these challenges with you, as there are solutions and specific reasons to your points, and would be happy to provide the appropriate details as soon as you need.

Regards,
The team at ezyVet

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Kristen Norris CVPM

Quick to learn, Highly customizable, Quality Customer service....Ezy Choice :)

Used daily for 2+ years
Reviewed 2020-06-03
Review Source: Capterra

Ezyvet has been absolutely amazing. From the very start Ezyvet provided everything we needed, everything we wanted to add, and has the potential to expand as we expand our services. The customer service All Stars are a joy to work with and very quickly address any questions I have.

Pros
There are so many features that I love about EzyVet. The seamless integration with Idexx has eliminated missed lab charges and results and the new integration with ReviewTree has been wonderful for collecting reviews for our clients. The capability to customize almost every aspect of the software allows me to produce templates for our doctors to be more efficient with their clinical records. our receptionists to provide catered documents for each client, and our techs to have charts that fit their needs and wants as well. Ezyvet is very easy to understand and learn and I have watched new employees become comfortable with its use in just a few days. On the administrative side every report and count I could want is available and my inventory is easily tracked.

Cons
Inital set up can be time consuming because you need to take the time to decide how you want to create your templates, documents, clinical records etc. The fact that everything is so customized is a blessing after everything is set-up but when you first start out its hard to know what you really want until you get to know the software and how you want to use it in your practice.

Response from ezyVet


Thank you so much Kristen for such an incredible review!

I have just shared it with the whole ezyVet team across three continents, and it's made a lot of people's day.

Keep your ears open as we'll soon be rolling out some really exciting features that will further transform the way you run your business.

Sincerely
The ezyVet Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Joel Joseph

Ezyvet and COVID changes

Used daily for 2+ years
Reviewed 2020-05-30
Review Source: Capterra

The best answer to the problems we are solving due to Ezyvet is that we can now be proactive due to the data it provides and in the process get our clinic to meet or exceed in a positive manner industry benchmarks. It allows us to identify and focus on them. Overall, Ezyvet seems to be an all encompassing program that has been very adaptable to our needs. Not only changing our dental programs, adding in desexing / vaccine clinics, but in being able to deal with the special needs of our location (we are in Guam, with internet/power issues, connectivity issues, poor wifi areas, 3 - 7 days for priority mail (no express mail services), and other issues of being far away from everything and everyone in a 2nd world situation. WE WANTED A SUPPORTED SYSTEM AND WE HAVE RECIEVED MORE SUPPORT, RAPID SUPPORT, AND FOLLOWUP THAN EVER EXPECTED. This in our eyes makes them #1

Pros
Ezyvet has dramatically changed our veterinary practice. I can go to the performance reports and get the data I need for any time period desired. This has allowed us to be pro-active in changes. Data revealed that our Dentistry services were severely underused and dental products not being sold. Recognizing this in actual data (as opposed to our erroneous belief) has resulted in a new push to dramatically increase our dental services. This is an ongoing update and we can monitor its success. And it is already successful. Covid however caused us to make changes significant changes to the flow and care of our patients. There are status flags that we basically ignored before COVID. However, we found them to be our major communication "device" as we changed our procedures once COVID happened. All staff could now see where the patient was - in regards to treatment/discharge/collection/etc.. Nothing new needed to be learned, the system was already set up for us to use. The change to using it was rapid, the learning curve was quick and done. This showed us how flexible Ezyvet is and how it can change with our needs. We additionally added in Vaccine clinics and spay and neuter clinics, mostly to ease the overload we have due to everyone being home and observing their pets (and spending their Govt issued money). Ezyvet allowed us to make specific prices for those days only, and track the data so that we could improve at the next clinic. Ezyvet is adaptable to our nee

Cons
The tagging system is a bit complicated for me, but thank goodness for our hospital administrator and IT person. They fully understand it and use it well. Maybe I will get the hang of it - but since they are doing so well at it .................. However, my biggest complaint is that I write out an estimate for a client, send it to them (or whatever) and then rely on it for when the service is to be performed. However, I then have to write an entire new invoice when the procedure is performed. I do not understand why the estimate cannot be instantly converted into an active invoice - while maintaining the estimate in its original form. To me this is double work and frustratingly inefficient.

Response from ezyVet


Thank you so much for another fantastic review, Joel! We really appreciate you taking the time.

I have shared your estimates feedback internally amongst the team. Hopefully we can find a nice easy solution to cut down your current double handling.

Once again, thank you very much and all the best to the whole team in Guam.

Best
The ezyVet Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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ezyVet pricing

Starting from
$150/month
Pricing options
Open source
Subscription
View Pricing Plans

1 user: $150/month

2-9 users: $250/month

10-19 users: $450/month

20-29 users: $650/month

30-49 users: $950/month

50-74 users: $1250/month

Additional blocks of 25 users +$250

ezyVet features

API
Accounting Integration
Activity Tracking
Automatic Notifications
Billing & Invoicing
Calendar Management
Customer Database
Customizable Reporting
Data Import/Export
Document Management
Electronic Payments
Inventory Management
Inventory Tracking
Invoice Management
Quote Management
Reminders
Reporting & Statistics
Search Functionality
Third Party Integration

Activity Dashboard (168 other apps)

Videos and tutorials

Additional information for ezyVet

Key features of ezyVet

  • 2-way SMS and email reminders
  • API
  • Accounting and Payment Integrations
  • Activity audit
  • Advanced Reporting
  • Audit logs
  • Automated billing
  • Automated invoices
  • Automatic Billing
  • Automatic stock order generation
  • Automatic vaccination, email payment & appointment reminders
  • Billing & Invoicing
  • Boarding Module
  • Calendar
  • Calendar Dashboard
  • Change Log
  • Client / Animal history
  • Client and Animal Records
  • Clinical Module
  • Clinical, product & animal templates
  • Comprehensive Reminder System
  • Customer Online Booking Portal
  • Customizable Templates
  • Data import / export
  • Drag & drop interface
  • Employee Time Clock
  • Financial Management
  • Integrated Help Tab
  • Inventory Management
  • Invoices and billing
  • Lab, Imaging, Supplier and Distributor Integrations
  • Multi-channel marketing
  • Paperless and Cloud Based
  • PayJunction and PaymentExpress Integrations
  • Real Time Reporting
  • Role-Based Permissions
  • SSL encryption
  • Self Check-in Kiosk
  • Stock management
  • Supplier and distributor integrations
  • Syndicated billing
  • Tagging
  • Two-factor authentication
  • User access controls
  • User/Role Based Permissions
  • Xero integration
  • eReferral, Insurance, Inventory and Whiteboard Integrations
View All Features

Benefits

- Increase efficiency, save time and improve revenue with seamless intuitive processes. Automate administrative tasks, reminders, billing capture, generating clinical summaries, inventory ordering and more.

- The calendar dashboard offers a simple real-time, color coded view of your day ahead.

- Access your software from anywhere, on any device with our powerful cloud system. No server or backups required!

- Better cost benefits with simple, scaling pricing options. Low initial hardware investment and no operational downtime, or loss of business.

- Free automatic updates; ezyVet are always taking on board customer feedback to improve the product and add the latest and greatest features. Updated monthly, these are free to ezyVet users.

- Use ezyVet's customer portal to give clients easy access to make online bookings, access clinical data, financial history and much more.

- Better financials with real time reports and accounting software, and payment processor integrations.

- ezyVet's advanced reporting empowers you to make important business decisions.

- Attract more business and increase customer loyalty with comprehensive reminder functionality. Use 2-way SMS, Email and E-Faxing to reach out when the time is right.

- Transform your practice into a paperless environment with E-Signature capture! Present authorization forms to your client and capture their signature directly in ezyVet.