Hippo Manager vs DaySmart Vet

Covetrus Avimark

ezyVet

Cornerstone Software

IDEXX Neo

Shepherd

Digitail

Compare Hippo Manager and DaySmart Vet based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

DaySmart Vet

DaySmart Vet provides easy-to-use practice management software to automate tasks, streamline workflows, and improve communication.

Instinct Science

Instinct is the new cloud-based operating system for the modern veterinary hospital: a full electronic medical records and practice management system.

Covetrus Pulse

Meet Covetrus Pulse, the industry’s first all-in-one vOS. With Covetrus AI, save 6+ hours a week*, streamline visits, and auto-generate SOAP notes, all while focusing on delivering exceptional patient care. And it's all at no extra cost!

Cloud Veterinary Practice Management Software designed for better work/life balance for veterinarians. Features include lab integrations, built-in payment processing, customizable and secure. Works on any device, simple to learn, accessible anywhere.

Accounting

Alerts/Notifications

Appointment Scheduling

Billing & Invoicing

Calendar Management

Charting

Confirmations/Reminders

Document Storage

Imaging and X-rays

Inventory Management

Invoice Management

Patient Portal

Patient Records Management

Prescription Processing

Reminders

SOAP notes

Treatment Planning

Hippo Manager

Web-based

Android

Windows

iPhone

iPad

Core

Enterprise

Data Migration (Optional)

Owner and veterinarian

Other times information will be saved in the medical record, then disappear.   If you want to use their system to send email reminders, the reminders are generated as a separate email for each individual service, with literally nothing else in the body of the email, e.g., body of email will be Rabies vaccine 1 year.  

Office Manager

It also had development issues like reports not generating or financial mistakes that couldn’t be corrected without contacting support.

To actually have a usable reminder, it is necessary to add some type of message, combine the different emails, and delete the duplicates.  

I really liked that it was customizable so each department can make it best for what they need to see at a glance.

Sometimes, one patient name will show in the upper left corner, but the record will actually be for a different patient, which has caused records to be entered under the wrong patient.  

I just finished reading a book on investing your time in the things that will have the most long-term positive impact, and there was the better part of a chapter dedicated to being limited by your systems.  

As another reviewer mentioned, the "upgrade" to 2.0 has made the software so difficult and frustrating to use.  

Licensed Veterinary Technician

Invoicing with Hippo 2.0 makes me want to pull my hair out.

Veterinarian

Would LOVE to not have to scroll through doctors when making invoices.

We were accidentally deleting appointments because buttons had moved.

Office admin

Navigating to other patients accounts and records

DVM Owner

This new version is slowing down my practice, we spend a lot of time clicking and getting rid of unwanted pop-up windows all day.

Veterinarian/Practice Owner

Still has efficient charting with customizable note templates that populate the invoice.  

Overall a great software but invoicing is such a hassle.

Receptionist 

people and animals are all separate if one person has multiple dogs its hard to  navigate through them also if 2 people on the account it is very hard.  

Now with the new version... it is a royal nightmare and I want to wake up.

The address would be correct in client info, but when script is printed, the wrong state is listed.   When ordering medications, despite clicking on the exam to link to,  each script would be on a separate invoice.  

Invoicing is a learning curve and never shows when a client gets a discount.  

Veterinary Assistant

Can not send both email and paper reminders.  

Drag and drop appointment list is nice but as a receptionist its hard to navigate

Practice Manager

It was a good software that had many new things and training

Manager

The layout and customizability of the access to the program.

Owner/DVM

It is very user friendly and intuitive to learn.

veterinarian

I loved how integration was built in, that made start up a whole lot less complex.

Marketing Coordinator

Easy-to-use and customer support was easy to reach and was able to solve any problems I had.

I found Hippo software to be very user friendly and easy to navigate.

Invoicing

Customer Support

Customization

Patient Records

User Interface

Navigation

Training and Learning Curve

Vaccine Reminders

Reporting

Email Communication

Small Business

Mid-size Business

Freelancers

Large Enterprises

Hippo Manager Software

The workflow-first PIMS built and driven by practicing veterinarians, so it feels second nature. 

Activity Dashboard

Client Management

Communication Management

Customer Database

Data Import/Export

Document Management

Electronic Payments

Electronic Signature

Email Reminders

EMR/EHR

E-Prescribing

Historical Reporting

Live Chat

Medical Billing

Patient Intake

Payment Processing

Reporting & Statistics

Self Service Portal

SMS Messaging

Status Tracking

Task Scheduling

Template Management

Third-Party Integrations

Workflow Management

By industry, DaySmart Vet reviewers are most commonly professionals in veterinary (92%). The most frequent use case for DaySmart Vet cited by reviewers is veterinary (100% of reviewers).

Users and use cases

Reviewers appreciate DaySmart Vet’s affordable, scalable pricing and say the pay-as-you-grow model offers flexibility as their practice expands. Some users report that add-ons and essential integrations can be expensive, impacting their perception of overall value for money.

Value for money

The DaySmart Vet integration most frequently cited by reviewers is CardConnect, a payment processing product rated 4.5 out of 5 for its integration with DaySmart Vet.

Integrations

DaySmart Vet is a veterinary tool offering key features such as patient records management, billing and invoicing, appointment scheduling, payment processing, and confirmations/reminders, among others.

Proprietary

Linux

Chromebook

1-5 Users

6-10 Users

11-15 Users

16-20 Users

21-24 Users

25+ Users

Owning Veterinarian

The templates are a bit rigid so adapting the exam for each patient is difficult as you have to write in everybox for the template every time instead of being able to adapt a template to leave out or add in certain elements or body systems in individual medical records.

DVM and Sole Owner

I figured out a way to get around this by adding all the vaccines and important preventive care items to my inventory as $0 items that are specified to be "for record-keeping purposes only", but it's a roundabout way of achieving this.

Not being able to export the correct file type to upload controlled prescriptions for reporting has made more work for our staff, as we now have to manual log them all, whereas our previous system we were able to export a file that was ready to be uploaded.

CSR Team Lead

Our transition from Cornerstone to DaySmart was a bit clunky, and we encountered quite a few bugs early on (for example, patient profile photos didn’t transfer and many breeds imported incorrectly).

Lead vet assistant

DaySmart vet offers fast customer service, constantly going above and beyond to fix bugs/issues and constantly offering updates and improvement.

The online scheduling options as well as fillable forms makes scheduling my appointments for my self so easy.

I love that I am able to instantly chat with support, email support and the response time is amazing!   If they do not have an immediate answer, or something the software does not currently provide, they take the time to research and find ways to get you the results you are looking for!

Owner Veterinarian

I love being able to make templates for medical notes (for example for cat spays) then fill in the blanks.

Currently my only thing right now is checking out with a patient that got a rabies certificate and the tag number not showing up even though we added it during check out.

The pop-up notes system has been inconsistent and makes it difficult to see patient alerts that could pose a danger to the patient or staff.

A better way to send clients a single list of all appointments would be huge since our clients come several times a week for months.

Managing Veterinary Assistant

I've been using this program in two different practices, as it's been developed and appreciate the tech support and the responsiveness to suggestions as it becomes more sophisticated.

Aftercare Center Manager

DaySmart customer support has always been very responsive to my questions via live chat, and they have excellent customer service and provide clear answers.  

The integrated payments and ability to securely keep cards on file are huge advantages.

I also wish the integrated payments system were a bit easier to use; we’ve had to tighten our refund process, which has unfortunately led to some frustrated clients.

Clinic Manager

Also the integration from our old system did not go as planned, but that was not a daysmart problem, rather a problem with out old software that did not want to release the information.

The repeat appointment system is clunky and difficult to work with, especially when you need to move any of the appointments "in the chain" as we've come to call it.

We are a mobile equine vet with 3 veterinarians so scheduling can get hectic.

Only seem to have one option to remind clients about appointment which creates conflicts with Surgery and Drop offs scheduled as they list the time currently and we need those special appointment to come in with in certain time frames.

The best part for our clinic is being fully integrated with our schedule, timeclock, patient charts, labs, client communication, billing and card payments.

I used to have a 3 ring binder, which I used to keep track of printed emails and hand written notes, to keep track of  our software issues.  

Also, I really appreciate the integratation with other software platforms, which gives the ability to link lab results into pet profiles, and orders placed via Vetcove and some of the individual vendors are super easy to integrate into inventory.

Fair number of inefficiencies that have not been addressed yet so we have had to create a lot of work arounds to accomplish integral tasks.

Registered Veterinary Technician

Can't search through pet's pharmacy/medication history (have to scroll, can be PAGES/extensive), therefore can't assess patient history as quickly

The ability for the software to help manage the hospital as well as the patient and client information.

Customer Service Representative

The option to chat with a live person to solve real time issues is something that hard to come by.

I also loved the controlled drug log so that you don't have to keep track of controlled drug usage manually.

Receptionist

I have to right click on every link, so I don't lose the previous page when editing profiles.

Owner veterinarian

This would be the most appropriate set up, but I have to put the person as an owner to allow them to be able to pay the invoice.

Community Solutions Specialist

She was very patient as I was working on multiple things when I started the chat and she asked for screen shots and then sent one back which was incredibly useful for me to send to my sup to do what i needed

DVM and Owner

Wish there was a way to start a SOAP note and then bring in the estimate vs having to open a SOAP by converting the soap to an invoice...just adds an additional step.

Operations Specialist

We may ask to have a feature like "easy in hospital communications board" that I have seen on another PMS but we will get a notification that Daysmart has added a new add on that would cost $x.xx that maybe no one asked for.  

Really like the ability to instantly add photo's to a patient chart that are sent via SMS message.

Customer support has been top-notch since day one. When I opened a second practice, I was really pleased that the software could handle multiple locations.

I am a relief doctor and work with several cloud based and computer based software and Daysmart beats them all.

Owner

They continue to add helpful features which is great. Since it is constantly being updated it doesn't get dated buuuttt just like many dynamic programs, recent updates can lead to big headaches.

Head receptionist

Instead of having to select history then pharmacy then search the meds.

Communications with clients through email or text are not as fluid and have some issues with obtaining remote signatures for estimates if someone is not on the Petcare app.

Not being able to convert declined items from an estimate to an invoice. And multiple other things.

owner

One thing would like better is when I print the End of the Day Detail report, the refunds reflect in the total whether it is cash, care credit or credit card.

Administration

The staff is very knowledgeable in assisting in all areas, appointment scheduling, payment processing patient management.

President

The support chat window covers the navigation on the page and sometimes makes it difficult to keep working.

Administration and Veterinarian

It has been the perfect software for our mobile veterinary clinic.

Hippo Manager vs DaySmart Vet Comparison (2026)

Hippo Manager

DaySmart Vet

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives