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Hippo Manager

4.0
(131)

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Fully Featured Cloud Veterinary Practice Management Software

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(1)

Hippo Manager Pricing, Features, Reviews and Alternatives

Hippo Manager FAQs

Q. What type of pricing plans does Hippo Manager offer?

Hippo Manager has the following pricing plans:
Starting from: $119.00/month
Pricing model: Subscription
Free Trial: Available

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Q. Who are the typical users of Hippo Manager?

Hippo Manager has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

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Q. What languages does Hippo Manager support?

Hippo Manager supports the following languages:
English

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Q. Does Hippo Manager support mobile devices?

Hippo Manager supports the following devices:
Android, iPad, iPhone

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Q. Does Hippo Manager offer an API?

Yes, Hippo Manager has an API available for use.

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Q. What other apps does Hippo Manager integrate with?

Hippo Manager integrates with the following applications:
Google Calendar

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Q. What level of support does Hippo Manager offer?

Hippo Manager offers the following support options:
Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base, 24/7 (Live rep)

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Hippo Manager product overview

Price starts from

119

/user

Per month

What is Hippo Manager?

Hippo Manager is cloud-based, full featured veterinary software that serves as the central nervous system for your practice, integrating your patient data with labs, pharmacy, client communication and more. Its easy to use, patient-centric and improves profitability by saving time and capturing charges. Our pricing is simple: $119 per month, per full time veterinarian. Training and support are always free and unlimited.

Key benefits of using Hippo Manager

  • The integrated point of sale (POS) allows users to enter transactions, create invoices, manage discounts, coupons, and gift cards, track inventory, email receipts for purchases, and more.

  • Appointment reminders, 2-Way Texting Messaging, email, patient portal and other communication tools keep your pet owners informed and on time for appointments. Hippo Manager also integrates with ALLYDVM, ZipWhip and more.

  • Stock levels can be tracked and managed, margins can be monitored, and users can add or remove items or quantities within the inventory. Inventory automatically updated from the charting system. Robust reporting tools keep you informed.

  • Users can record medical histories and create SOAP notes, and integrated templates in charts allow the addition of tasks, reminders, appointments, and more. Automation tools and charting templates reduce clicks and typing so you can spend time with patients and get home faster.

  • The appointment scheduler can be integrated with Google Calendar. It allows users to manage appointments, customize views, add resources, change color schemes, export data to send physical reminders or make reminder calls, and more. Check or change your schedule from home using the Google app! Hippo Manager includes a whiteboard feature for better internal communication.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Phone Support
    FAQs/Forum
    Knowledge Base
    24/7 (Live rep)

    Training options

    Webinars
    Videos
    Live Online
    In Person
    Documentation

    Not sure about Hippo Manager? Compare it with a popular alternative

    Starting from

    119

    /user

    Per month

    Free plan
    Free trial
    Pricing range

    Starting from

    199

    /user

    Per month

    Free plan
    Free trial
    Pricing range
    Ease of use
    Value for money
    Customer support
    Ease of use
    Value for money
    Customer support
    Why am I seeing this?

    Hippo Manager pricing information

    Value for money

    4.2

    /5

    131

    Starting from

    119

    /user

    Per month

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Hippo Manager features

    Functionality

    3.6

    /5

    131

    Total features

    17

    1 categories

    Most valued features by users

    Inventory Management
    API
    Alerts/Notifications
    Billing & Invoicing
    Invoice Management
    Calendar Management
    Accounting
    Appointment Scheduling

    Functionality contenders

    Hippo Manager users reviews

    Overall Rating

    4.0

    /5

    131

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7.34/10
    Rating distribution

    5

    4

    3

    2

    1

    44

    53

    23

    9

    2

    Pros
    We have had good experience...we were not previously computerized and this was a pretty good intro. We don't use all the features available but hope to someday.
    To-do-list allows me to find all the medical records I need to finish from the day, which is great for me. Ability to store documents (labwork, previous files) and radiographs is nice.
    Overall the experience with the software itself is great my staff love it and its easy to use. Helped so much with cutting paper down.
    Cons
    Unfortunately since the calendar integration issue was not able to be corrected, we were forced to abandon the program.
    It is extremely buggy, frequently creating fake charts at the start of the day. Making appointments for multiple patients takes so long.
    It seems to be completely incapable of keeping track of how much tax my practice has collected.

    Overall rating contenders

    SG
    AvatarImg

    Shawna G.

    Veterinary, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

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    Pims

    Reviewed 2 years ago

    Overall for the price it’s a good deal, but they need to keep up with what doctors need to keep their system updated.

    Pros

    It is very user friendly and intuitive to learn. It’s could based so you can access your records/invoicing on the go.

    Cons

    Inventory is not accurate, tech support is great, customer support is terrible. When first launched I had an account manager, now I never receive call backs about questions I have.

    Vendor response

    Thank you Dr G for taking time to provide feedback! We would love to better understand what is happening with your inventory as well as connect you with your account manager. If you can let us know a few days/times that can work we will do our very best to accommodate.

    KM
    AvatarImg

    Katharine M.

    Veterinary, self-employed

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    Hippo Practice Management Software a good deal

    Reviewed 4 years ago

    This is my first experience with digital medical records and I have been overall very pleased. Hippo includes a lot of functionality on top of DMR, including tracking inventory, invoicing, and scheduling. Any moments of frustration I've had are compensated by excellent, prompt customer service/tech support. I think the dollar value for this product is excellent.

    Pros

    Hippo is a robust product with excellent customer service and support. It can take a while to figure out the details of how to use the program efficiently, but customer support is always extremely responsive and helpful. I have found the software to be better and better the more I use it. Being cloud-based has been a very useful feature.

    Cons

    It can be a little confusing to know if the current patient is active or if the screen needs to be refreshed to display current info. The learning curve is a bit steep as a new user, but once one gets the handle of Hippo's system of "templates" then usage is very efficient.

    Vendor response

    Hello Dr. Mertens, We really appreciate your detailed notes and feedback regarding your use of Hippo Manager. We're so happy that you've used our five-star rated customer service and support to overcome and obstacles that you've encountered. Using templates and item kits and avoid missed charges. We know that once the chart templates/travel sheet templates are created at a practice, revenue increases as missed charges are almost all but gone! We're proud to offer robust features that are continually upgraded and added to. We're so glad you're part of our continued growth and look forward to always providing you the tools to complete excellent patient care alongside practice profits.

    PF
    AvatarImg

    Paige F.

    Veterinary, 11-50 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6/10

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    Positives and Negatives

    Reviewed 4 years ago

    The customer support and online tutorials have been great! Our practice manager is extremely happy with the reports section of the software and the inventory is easier to use than our previous system. However, the cons to the software almost out weigh the pros. It would have nice for a Hippo representative to present for a training day before we went live.

    Pros

    The online accessibility is very nice. We also take advantage of the unlimited storage and attach all of our lab work as well as radiographs to the patient charts. It has made it easier to show clients the diagnostics in the examination room.

    Cons

    Items put into the chart do not transfer to the invoice well. We have lost a significant amount of revenue because what charges we thought were transferred from the patient chart to the invoice did not transfer. It also takes a long time to put drugs and charges in for surgeries - we like for our clients to have a detailed invoice including all the drugs. Drug quantities do also not transfer from the patient chart to the invoice so every thing has to be changed manually.

    Vendor response

    Hi Paige, Thank you for taking the time to give your feedback. We're loving that you're taking advantage of the unlimited data storage and transferring that agility to giving clients an optimized experience during visits! The challenge you seem to be facing with the items and invoice transfer can be easily resolved. We will have our training manager reach out directly to you to take a look at...

    AD
    AvatarImg

    Andrea D.

    Veterinary, 1-10 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

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    What I think about HIPPO Mgr

    Reviewed 3 years ago

    The support group is very responsive and try to get back to you ASAP. Overall they have solved our issues. They have been providing updates to the program on a regular basis so it's exciting to see the new developments and our suggestions come to fruition.

    Pros

    The layout and customizability of the access to the program. The Dr really likes the charting/medical notes area.

    Cons

    Financial access - definitions of the reports available. Also being able to pull info from the database ie Being able to pullup certain species due for a certain procedure along with the client information to create specific call/reminder lists.

    Vendor response

    Andrea, Thank you for your nice comments on our layou, customization, medical records and support responsiveness :) We will share your kind words with our team. I checked with our team, and I have great news: we do have the ability to run a report that will help you with your reminders list in the breakdown that you mentioned. I will send an email to you and support so they can get you set up on that. For the financial access, we have some great options in our online learning management system that may be helpful. Ashley from our training department will be in touch to send you those options. We appreciate you taking the time to share your input, and thanks for being a part of the Hippo Herd! -Sarah

    SM
    AvatarImg

    Shaylin M.

    Veterinary, 1-10 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

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    Hippo Software

    Reviewed 4 years ago

    overall the experience with the software itself is great my staff love it and its easy to use. helped so much with cutting paper down. i do wish the support was better especially for how much you pay.

    Pros

    I like that is very appealing to eyes, i like the icons for all the different options, very easy to train staff on, i like that they give you online video tutorials to learn how to use the software.

    Cons

    Wish there was a bit more customization of forms and medical charts. I find the hippo software tech support never gets back to me when i email them, I wish the software was linked to like abaxis blood machines and idexx xrays so all the medical records are online and im not having to go between softwares

    Vendor response

    Shaylin, So glad Hippo has helped you go paper-lite at your clinic! So much is built so that practices can see patients from anywhere and take care of business, including payment, without the need for paper! Idexx is integrated into Hippo Manager, we will have a support team member reach out to you to get that set up for you asap! Abaxis is not far down the line as our integrations are growing...

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