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Hippo Manager

Fully Featured Cloud Veterinary Practice Management Software

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Hippo Manager Pricing, Features, Reviews and Alternatives

Hippo Manager product overview

Price starts from

119

Per month

Per Feature

What is Hippo Manager?

Hippo Manager is cloud-based, full featured veterinary software that serves as the central nervous system for your practice, integrating your patient data with labs, pharmacy, client communication and more. Its easy to use, patient-centric and improves profitability by saving time and capturing charges. Our pricing is simple: $119 per month, per full time veterinarian. Training and support are always free and unlimited.

Key benefits of using Hippo Manager

  • The integrated point of sale (POS) allows users to enter transactions, create invoices, manage discounts, coupons, and gift cards, track inventory, email receipts for purchases, and more.

  • Appointment reminders, 2-Way Texting Messaging, email, patient portal and other communication tools keep your pet owners informed and on time for appointments. Hippo Manager also integrates with ALLYDVM, ZipWhip and more.

  • Stock levels can be tracked and managed, margins can be monitored, and users can add or remove items or quantities within the inventory. Inventory automatically updated from the charting system. Robust reporting tools keep you informed.

  • Users can record medical histories and create SOAP notes, and integrated templates in charts allow the addition of tasks, reminders, appointments, and more. Automation tools and charting templates reduce clicks and typing so you can spend time with patients and get home faster.

  • The appointment scheduler can be integrated with Google Calendar. It allows users to manage appointments, customize views, add resources, change color schemes, export data to send physical reminders or make reminder calls, and more. Check or change your schedule from home using the Google app! Hippo Manager includes a whiteboard feature for better internal communication.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Knowledge Base
    24/7 (Live rep)
    Email/Help Desk
    Chat
    Phone Support

    Training options

    Webinars
    Videos
    Live Online
    In Person
    Documentation

    Hippo Manager pricing information

    Value for money

    4.3

    /5

    126

    Starting from

    119

    Per month

    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Hippo Manager features

    Functionality

    3.7

    /5

    126

    Total features

    24

    1 categories

    Most valued features by users

    Inventory Management
    API
    Billing & Invoicing
    Customizable Reports
    Alerts/Notifications
    Activity Tracking
    Invoice Management
    Inventory Tracking

    Functionality contenders

    Hippo Manager users reviews

    Overall Rating

    4.1

    /5

    126

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7.52/10
    Rating distribution

    5

    4

    3

    2

    1

    46

    51

    20

    9

    0

    Pros
    We have had good experience...we were not previously computerized and this was a pretty good intro. We don't use all the features available but hope to someday.

    CN

    Christy N.

    To-do-list allows me to find all the medical records I need to finish from the day, which is great for me. Ability to store documents (labwork, previous files) and radiographs is nice.

    LC

    Leigh C.

    Overall the experience with the software itself is great my staff love it and its easy to use. Helped so much with cutting paper down.

    SM

    Shaylin M.

    Cons
    Unfortunately since the calendar integration issue was not able to be corrected, we were forced to abandon the program.

    Rw

    Rhonda w.

    It is extremely buggy, frequently creating fake charts at the start of the day. Making appointments for multiple patients takes so long.

    KW

    Katie W.

    It seems to be completely incapable of keeping track of how much tax my practice has collected.

    LC

    Leigh C.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Hippo Manager is worth every cent!

    Reviewed 3 years ago

    I am very satisfied and recommend it to anyone that is looking for software!

    Pros

    I just love this software. I went from Impromed Infinity to Hippo after a full system crash. This system is like night and day to Impromed. It is so easy to set up and use. The customer service is also great! They cater to their clients and want our fred back since we are the ones using it in day-to-day operations.

    Cons

    I think the thing I like the least is that there are no alerts that pop up automatically and you can not all alerts to the client unless you add to each pet under their account.

    Vendor response

    Stephanie, Thank you for your review of Hippo Manager Cloud PiMS! We are so pleased that you find our software reliable and our service meets/exceeds your expectations. We DO value your feedback. We strive to build a future-proof product that is ready to empower veterinary professionals to thrive. We're ready to incorporate most-requested feedback from our partner practices and build into more features and more functionality. We have an average 99.997% up-time and our clients love that stability and dependability. I'll have our team reach out regarding that alerts so we can be sure we've got what you're looking for, or, log it as a feature request for near-future development. Thank you for being a member of the Hippo Herd!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Hippo Manager Rocks!

    Reviewed 3 years ago

    Overall, I am very pleased with it's reliability and the timely improvements that have been made to increase efficiency of the system.

    Pros

    I like that the company has a sense of humor, but they also listen and take suggestions seriously. The customer support team is friendly and sincere.

    Cons

    Some parts are confusing and some areas require too many "clicks" to get task performed. Customer support, online manual and help page all aid in getting questions answered.

    Vendor response

    Hi Dr. Barling, Thanks for providing a review of Hippo Manager. We appreciate you being a member of the Hippo Herd! We do take practice partner requests seriously and our support and training teams are always there to help with any question. We make sure we log feature requests and as part of our constant improvements to our app, we work in practice requests as soon as possible! Are you saying you like our Hippo jokes? Glad you enjoy our sense of humor! We love what we do, so we infuse a lot of light-hearted elements into our approach and our practice management software. :) Looking forward to delivering more growth and improvements your way as we met the demands of veterinary professionals such as yourself and the ever-changing veterinary industry.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Non existent customer support

    Reviewed 2 months ago

    software OK

    Pros

    The fact that it is cloud based meaning I could easily access it from home

    Cons

    The Customer support is absolutely horrendous do yourself a favor and don't bother with the software, the questions are not answered promptly if at all, I have been waiting 2 months for an answer to some very simple questions they still have yet to respond, and I don't believe they will, unfortunately this is typical.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend1/10

    Share this review:

    Built for the back end not the front end of veterinary

    Reviewed 3 years ago

    Executive has been great to deal with. Very helpful

    Pros

    The charting/treatment aspect of the software is really good. It’s very intuitive and well thought out. The billing aspect of the program is ok.

    Cons

    The software is patient based, not client based. In veterinary it’s not the patient that books appointments, pays the bills or confirms appointments, it’s the client. The process to find the client info within the patient info is a process, as is adding new patients to said client. Communicating with the client with anything other than a phone call is frustrating. “Reminders” can be somewhat helpful...

    Vendor response

    Paige, Thank you for leaving feedback regarding our cloud veterinary software. We aim to make the usability and experience for every user, simplified and straightforward and we're sorry we've missed the mark with meeting your expectations. We will have a training team member reach out to you regarding client and patient info to be sure you've got access to best practices and customization options within Hippo. We look forward to continuing to work with you and the team at Case Veterinary. We've also logged your requests for feature enhancements and since we're an agile cloud-based solution we can take partner practice seriously and work it into a priority timeline for a future update. Thanks for being a valued member of the Hippo Herd.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Hippo Manager is Excellent

    Reviewed 3 years ago

    Overall Hippo manager has been a huge part of getting my small and lean practice start up off the ground and running. Having a quality medical records system for a low price helped to get our practice up and going. Working remotely was a huge plus with having small children at home.

    Pros

    I love the intuitiveness of hippo manager use--staff quickly catch on to the software even if they are unfamiliar with it. A plus is being able to upload and store and view DICOM images in the medical records. For quality of the software at the price point offered cannot be beat. Also, customer service is responsive to needs and makes customization when requested. Love working from home too!

    Cons

    Sometimes the plus icons are a little small if working on a small touch screen such as a tablet.

    Vendor response

    Dr. Baum, Thank you for your review of Hippo Manager. We're so thrilled to hear that it's helping you get home faster and work remotely when you can, versus being stuck in the office. Our team is super response and we're glad you've experienced that first hand. We are always working to improve features and functionality and take the feedback from our practice partners, seriously. Our built-in DICOM viewer with unlimited storage is so popular, we love to see that you're taking advantage of that and delivering excellent patient care with the help of Hippo Manager. Thank you for being a valued part of the Hippo Herd!

    Hippo Manager FAQs and common questions

    Q. What type of pricing plans does Hippo Manager offer?

    Hippo Manager has the following pricing plans:
    Starting from: $119.00/month
    Pricing model: Subscription
    Free Trial: Available


    Q. Who are the typical users of Hippo Manager?

    Hippo Manager has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


    Q. What languages does Hippo Manager support?

    Hippo Manager supports the following languages:
    English


    Q. Does Hippo Manager support mobile devices?

    Hippo Manager supports the following devices:
    Android, iPad, iPhone


    Q. Does Hippo Manager offer an API?

    Yes, Hippo Manager has an API available for use.


    Q. What other apps does Hippo Manager integrate with?

    Hippo Manager integrates with the following applications:
    Google Calendar


    Q. What level of support does Hippo Manager offer?

    Hippo Manager offers the following support options:
    FAQs/Forum, Knowledge Base, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support

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