IDEXX Neo vs DaySmart Vet

Covetrus Avimark

ezyVet

Cornerstone Software

Shepherd

Digitail

ezvetpro

Compare IDEXX Neo and DaySmart Vet based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Cornerstone from IDEXX is versatile, feature-rich software that can be customized to meet your every need. 

AVImark by Covetrus is an on-premise practice management software designed to help veterinarians and vet hospitals automate and manage finance and administration tasks, such as appointment scheduling, invoicing, budgeting, medical records management, and more.

Next-generation cloud-based software that transforms, innovates, and automates the way vets run their practices.

IDEXX Neo is the cloud-based practice software that is intuitive to use, easy to learn and built to make switching simple.

Access Controls/Permissions

Alerts/Notifications

Appointment Management

Appointment Scheduling

Automated Scheduling

Billing & Invoicing

Calendar Management

Charting

Client Management

Coding Assistance

Communication Management

Confirmations/Reminders

Credit Card Processing

Customer Database

Customizable Forms

Customizable Reports

Customizable Templates

Data Import/Export

Decision Support

Document Management

Document Storage

Drag & Drop

Electronic Payments

Email Reminders

Historical Reporting

Imaging and X-rays

Inventory Management

Invoice Management

Live Chat

Mobile Access

Multi-Location

No-Show Tracking

Patient Records Management

Payment Processing

Prescription Processing

Real-Time Reporting

Reminders

Reporting & Statistics

SMS Messaging

Task Scheduling

Template Management

Third-Party Integrations

Workflow Management

IDEXX Neo

Linux

Web-based

Windows

iPad

iPhone

Veterinarian/Owner

My biggest complaint is that they will not let me type in a date when doing date entry for birthdays vaccine reminders. It is a drop down calendar and it is horrible.

I love that this software is accessible anywhere. I also really like the ease of use and the ability to be truly paper free.

Office Manager

There are several things that I love about IDEXX Neo. First, the ease of use with integrated training is great.

Idexx neo customer support has always been polite and helpful trying the best they can to resolve problems. Can use any computers you want- mac or PC.

Owner 

It's perpetually updated for no extra cost and it's very inexpensive. Those are great but their customer service is really excellent.

Auto Finance Underwriter

I have be happy with the customer service and the way the company learns my scoring model. I also enjoy being able to text the customer through the program.

Veterinary Doctor

User friendly app, was happy in using this app for my regular practice.

Veterinarian

Inability to change items/order of items on consults without deleting, cannot send complete record (consults, files, results) as one document, and difficult to edit templates.

Manager

We switched from Idexx Cornerstone to Neo because it is cloud based and inexpensive. We have been happy for the most part.

Owner/veterinarian

This has made my business more efficient even after a few months of use. I am so glad that I made the change to this software.

Neo provides a greater efficiency that what I was previously using. It is self intuitive how to use the software and my technician was able to start using it easily.

Practice Manager

Neo was easy to implement, their conversion team was thorough and helpful.

I also love that there is no down time for updates, as the system is cloud based-this also eliminates the need for expensive servers and their replacement.

No whiteboard built in, editing of estimates/invoices, overwriting when other users are in the record.

Owner/Veterinarian 

Ease of use, integration with our lab equipment, integration with smartflow.

So far all the new roll outs have been positive.

Owner/Practice Manager

Lastly, integration with other software is very limited. Software for client communication and education that is compatible with Neo is almost non-existent.

No standardized way to input phone numbers so searching a client by phone number is impossible.

IDEXX Neo screenshot: Appointment Scheduler: At-a-glance view of your day, appointment status and type.

IDEXX Neo screenshot: Appointment Hover: Review reason for visit or create a consult or estimate with one click.

IDEXX Neo screenshot: Practice Dashboard: Real-time, graphical view of key practice performance metrics.

IDEXX Neo screenshot: Built-in Texting: Text clients right from Neo.

IDEXX Neo screenshot: Patient Record: Neo puts patient information and key tasks right where you need them.

IDEXX Neo screenshot: Results Screen: View complete diagnostic history, trend results, share, or access IDEXX Clinical Decision Support.

IDEXX Neo screenshot: Order Tests: Search the IDEXX Reference Laboratory menu in seconds and add tests with a single click.

Freelancers

Small Business

Made for vets, by vets, Shepherd’s user-centered design, intelligent automations, and intuitive workflow help vets efficiently practice best medicine—and accurately charge for their work.

Digitail is the leading AI-native, all-in-one platform for modern vet clinics. Trusted by 10,000+, it helps teams work smarter, see 2× more patients, and get home on time — with 15+ AI tools and 30+ integrations.

Ezvetpro is an online veterinary practice management software from ezOfficeSystems Ltd. offering marketing, accounting and analytics features

DaySmart Vet provides easy-to-use practice management software to automate tasks, streamline workflows, and improve communication.

Accounting

Activity Dashboard

E-Prescribing

Electronic Signature

EMR/EHR

Medical Billing

Patient Intake

Patient Portal

Self Service Portal

SOAP notes

Status Tracking

Treatment Planning

DaySmart Vet

Marketing Professional

It's ridiculous and looks completely unprofessional. I have complained several times to the support team and they keep  making up excuses for why it does that, but haven't fixed it.

Accountant

Best customer service on the market. We’re extremely pleased and we’ve had a great experience with the reps. When we started, reps helped us by adding in every large animal and breed we needed.

They also generously provided us with an amazing rate, as we are a non-profit organization. We have been EXTREMELY pleased with this software and this company.

Owner

I enjoy the freedom from concerns about maintenance and upgrading costs of expensive hardware. Vetter Software's features are practically-oriented and are an excellent fit for my practice's needs.

Veterinarian,  owner 

I was able to start for free and  clients as I grew. The  group is very responsive to suggestions and customer support is beyond outstanding.

This becomes a problem is if you need to log into a computer elsewhere in the clinic while already being logged in elsewhere you will be logged out of the other location with your place lost.

I have already recommended it to every other startup that I know. Absolutely the best deal out there - and customer service, interactions, and sales has been perfect.

Amazing support, very timely with their response. Easy to use and intuitive with more than one way to arrive at a desired outcome.

Certified Veterinary Technician

The ease of use of this product is amazing. New employees can come in and pretty much be fully trained on everything in just a few days.

Veterinarian, Owner

And of course there is their easy and intuitive interface, the ability to fully customize the software to your practice, and the continually growing list of integrations and features.

Veterinarian/owner

I found it easy to use, creates specific reminders for clients and allows me to download and attach pictures/files easily to records. Pay as you go with no costly monthly bills or costly set up fees.

I refused to pay for these as it cost me clients. I finally asked for my data in a disc format,they held my data hostage for 10 mos.

Director

The support and integration process was amazing.

We are looking forward to growing into the software and utilizing all the features that it offers. We firmly believe this will help grow and organize our practice.

I may bill Vetter for my IT to fix their incompetence. The IT which I used has been involved in 7 veterinary software changeovers and has NEVER seen such a clusterf.

It's simple and the interface is designed in a practical, user-friendly way. It's easy to look at and work with.

He literally “boiled the ocean” and helped us add in a significant number of breeds. A lot of folks just assume cow but we needed all the different types of cows.

RVT/Manager

At first, it seemed extremely easy to use and in many ways it is simple.

DaySmart Vet screenshot: Comprehensive medical records, securely stored in the cloud.

DaySmart Vet screenshot: Customizable SOAP templates enhanced by speech to text AI save time and ensure accuracy.

DaySmart Vet screenshot: Real-time appointment scheduling synced to the pet’s profile.

DaySmart Vet screenshot: Deliver a best-in-class client experience with a pet parent mobile app, two-way texting, online booking, digital forms, email, and automated reminders. Track billing activity and automate payments, with clients able to pay instantly from any device.

DaySmart Vet screenshot: Custom reports for smarter decision-making and tracking client engagement over time. Complete inventory management with low stock notifications, auto price adjustments, and integrated distributors.

IDEXX Neo vs DaySmart Vet Comparison (2026)

IDEXX Neo

DaySmart Vet

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives