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Kennel Connection vs BusyPaws Comparison (2026)

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Good recommendations?

Kennel Connection

BusyPaws

Overview

KC offers desktop & cloud management software which enables pet boarding, daycare, grooming and petsitting centers to manage facilities efficiently.

BusyPaws helps you convert visitors to your website to paying clients and makes managing existing clients easier, reducing administrative burden on your and your staff. The best-in-class booking flows accept all types of pet care services: training, grooming, daycare, boarding, walks, etc.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.4

Value for money

Ease of use

Features

Customer support

76%

would recommend this app

4.7

Value for money

Ease of use

Features

Customer support

90%

would recommend this app

Pros

“Overall, Kennel Connection had responsive customer care, you could customize and set up your kennel however worked best for your business, and there was built in tracking of who booked what.”

Makenna O.

Marketing Manager

“You can easily book dogs as well as keep track of what employee booked what.”

Makenna O.

Marketing Manager

“I have used Kennel Connection for many years and many updates and many new innovations.”

Denise J.

President

Pros

“I also like that clients can securely manage their credit cards for invoice payments, and I have the option to charge their card when needed.”

Rae D.

CEO

“Such efficient and friendly customer assistance, comprehensive options for my dog behaviour consulting business, group classes and private sessions, different locations, can message in the app, store customer info and notes, easily send out commonly used documents, have clients sign waivers and pay, all in this platform!”

Danika P.

Dog trainer and behaviour consultant

“My clients appreciate the self serve portal (I appreciate that it didn't cost extra to provide that service) that allows them to see their bookings, cancel and see their payment history”

Tasha S.

Owner, Trainer

Cons

“However, i don't like the change in self updates, the lose of personal support page and the ability to make change suggestions from the support page.”

Christina W.

President

“I also don't like that you do not have the ability to enlarge specific screens or edit most reports.”

Christina W.

President

“Not being able to send invoices and have clients pay through live access.”

Melanie P.

Owner/Operator

Cons

“Credit issues on customer accounts, sometimes they are a bit glitchy.”

Rachael S.

Owner

“I wish there was a mobile app specifically for the calendar feature as the mobile website is kind of crowded and clunky to use to see upcoming bookings.”

Jeff C.

Owner

“My customers and I get a little confused sometimes with package credits - available, used, scheduled etc.. as they are colored and worded differently on the client end.”

Caz G.

Owner