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Mandarin
5
43
4
15
3
0
2
2
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based & fully customizable library automation software
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Mandarin - 2026 Pricing, Features, Reviews & Alternatives


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Last updated: March 2026
Mandarin overview
What is Mandarin?
Mandarin provides library automation software - its flagship M5 product delivering a fully customizable system deployable on the cloud or on-premise. Built with librarians, for librarians, Mandarin M5 targets modern facilities that demand a centralized approach to managing site services while giving patrons the ability to search extensive book catalogs. Mandarin places keyword and visual search portals online, boasting auto-complete and advanced filtering tools, to assist library visitors, researchers and staff find periodicals quickly. Library resources can therefore be queried from any workstation, at the library site itself or remotely, while management features give librarians all the tools for running day to day operations.
Mandarin's cataloging capabilities include the ability to manage items, whether it be the adding, copying, editing or deleting of book records. Pre-built and custom templates assist this process, offering simpler and more advanced editing modes with picture management, MARC records import/export, plus an included equipment database. Circulation management is then supported with circulation calendars, fine calculators, quick return rules, self check-in/check-out and detailed record histories for items or patrons. Mandarin M5 goes on to include an inventory module for running full or partial checks, while reports facilities also cover the printing of barcode labels, book pocket cards, address labels and more. The system boasts over 900+ pre-formatted standard report templates across circulation, inventory, general operations and statistics, with custom reporting options also available.
Starting price
per year
Alternatives
with better value for money
Pros & Cons



Customer Support
Ease of Use
Patron Access
Library Management in Schools
Bugs and Issues
Label Printing
Mandarin’s user interface
Mandarin pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.2
Ease of use
4.4
Customer support
4.9
Reviews sentiment
What do users say about Mandarin?
M5 is super easy to use and manage however, if a problem arises, the tech support at Mandarin responds quickly and delivers a solution fast so that we can continue to serve our community.
Select to learn more
Who uses Mandarin?
Based on 60 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Mandarin's key features
Most critical features, based on insights from Mandarin users:
All Mandarin features
Features rating:
Mandarin alternatives
Mandarin pricing
Value for money rating:
Starting from
500
Per year
User opinions about Mandarin price and value
Value for money rating:
To see what individual users think of Mandarin's price and value, check out the review snippets below.
Teresa B.
Teacher-Librarian
Kelly P.
Library Director
Mandarin integrations (1)
Integrations rated by users
We looked at 60 user reviews to identify which products are mentioned as Mandarin integrations and how users feel about them.
Integration rating: 5.0 (1)
“We use attendance from FACTS to populate who is on campus in Pikmykid.”
“Currently this interface is manual. We are switching over to the FINACS.com and look forward to more integrated system.”
Emily S.
Office Manager and Transportation Coordinator
Mandarin customer support
What do users say about Mandarin customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Mandarin customer support.
Widespread user sentiment highlights Mandarin's customer support as exceptionally responsive and easy to reach when issues arise.
A large number of users appreciate the knowledgeable and patient support staff who provide fast, effective solutions.
Common user feedback notes that support is available through multiple channels, including phone and email, with quick turnaround.
Frequently reported by users, the support team is praised for their willingness to help, follow-through, and ongoing reliability.
Support options
Training options
To see what individual users say about Mandarin's customer support, check out the review snippets below.
“M5 is super easy to use and manage however, if a problem arises, the tech support at Mandarin responds quickly and delivers a solution fast so that we can continue to serve our community.”
Kelly P.
Library Director
“Easy to use ,understandable,supportive ,Great”

Linda O.
Lindsay limited company
“I also didn't like that I had to call or email them for new login for the staff even though they quickly did them for me.”
Ann L.
Librarian





