Vetstoria vs Covetrus Impromed

Covetrus Avimark

Cornerstone Software

iTRUST

TheraPlatform

Liquid EHR

IntraVet

Compare Vetstoria and Covetrus Impromed based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

TheraPlatform is a cloud-based video conferencing platform that helps therapists and behavioral health professionals streamline communication with clients and offer virtual therapy sessions.

Liquid EHR is an optometry software which combines electronic health records (EHR), a practice management system, and a patient communication system

iTRUST enables professionals to seamlessly create, send, and manage all patients’ prescriptions. It lets professionals seamlessly communicate with patients via 2 way texting, automates appointment reminders, and recalls.

Vetstoria's real-time online booking platform offers 24/7 online scheduling tailored to your practice, saving time for your team, improving service, and driving growth.

Features include real-time practice management system integration, 24/7 online booking, payments, analytics, and more.

Activity Dashboard

Alerts/Notifications

Appointment Scheduling

Calendar Management

Confirmations/Reminders

Electronic Payments

Live Chat

Payment Processing

Reminders

Reporting & Statistics

Self Service Portal

Telemedicine

Third-Party Integrations

Vetstoria

Linux

Web-based

Windows

Reception

This was a great, easy, and super useful addition to our services. Clients love the ease with which they can now book out of hours.

Vet /Director

The team behind Vetstoria are outstanding too. Alway's more than happy to help and solving queries & issues in a phenomenally short time.

Practice Manager

Vetstoria is a great product and well worth it. It is fairly new to us so we are working out a kink here and there.

Marketing Manager

The software was easy to install and I think that this was mostly due to the fantastic Vetstoria customer service.

Customer Service Manager

The ease of scheduling for our clients and the ease of our staff being able to integrate and confirm them with Cornerstone.

Director of Programs

The only thing this software is missing is a required questionnaire for clients booking an appointment.

Really impressed with the system and the integration with our practice management system.

veterianrian

Fantastic support form Vetstoria following any inquiries.

General Manager

Very good experience, their customer support makes all the difference.

Practice Administrator

It is easy to learn and incorporate into our scheduling process. The widget for the website, helps us guide clients to this feature.

This software has drastically helped to address the high call volume we would receive, allowing our staff to increase the quality of the service we provide.

Initial zoom meetings to set up as could not see the rep and had a heavy accent, really find the initial meetings very hard and delayed getting set up.

Clinical Director

Easy installation, didnt have to do much myself. The software itself is easy to use and can be tailored to your  business.

Head administrator

Very simple and easy to use for the customer, easy to read and understand for staff.

Hospital Manager

I wish we could have some doctors on 30 minute slots and others on 40 minutes, but it is a problem of the program we use I think.

It is quite difficult to navigate and alter as an admin, but customer service do it for me now.

Vetstoria screenshot: All you need for a more efficient practice

Vetstoria screenshot: Reduce the stress in processing payments

Vetstoria screenshot: Once you've created your appointment types, you decide when they will be available, if they are available to your new or returning clients, and more!

Freelancers

Large Enterprises

Mid Size Business

Small Business

AVImark by Covetrus is an on-premise practice management software designed to help veterinarians and vet hospitals automate and manage finance and administration tasks, such as appointment scheduling, invoicing, budgeting, medical records management, and more.

Cornerstone from IDEXX is versatile, feature-rich software that can be customized to meet your every need. 

IntraVet is a veterinary practice management software designed to help clinics manage patients, invoicing, records, messaging, payments, social media engagement, and more via a unified portal. The application includes an appointment calendar, which allows businesses to create color-coded appointments using a drag-and-drop interface to manage patient bookings and clinic visits.

ImproMed aims to streamline business operations and create ideal workflows for veterinarian practices. It helps track client data and aids the creation of wellness plans. Key features include inventory optimization, product and pricing management, enhanced reporting, and schedule management.

Billing & Invoicing

Imaging and X-rays

Inventory Management

Patient Records Management

Prescription Processing

Treatment Planning

Covetrus Impromed

We used it for 6 years and once we became comfortable with the system, everyone enjoyed using it. We liked the ability to upload photos into the dental record.

Hospital Administrator

I have had excellent customer service with Impromed. I also have been very happy with the software.

Office manager

Our clients complain all the time and don't understand what they are being charged for.

owner

Whenever we have a windows 10 update (not optional as to time or place) come through, it tends to either crash our server or cause problems with all of our printers and other connections.

Patients with split billing are a nightmare. On statements, charges for split billed patients are listed in a very confusing way and it doesnt' list what percentage each owner gets billed for.

Manager

Some tech support needs MORE training. I can always tell when they’re Struggling to fix an issue and that usually results compounding the problem.

I really appreciate the support for this product. Every time I have called in or done a live chat, the support person is knowledgeable, professional, and helps resolve the issue quickly.

practice manager

Its great to print out reports of any kind to see how we are doing.

It doesn't match up and I can calculate from the D.O.B. their actual age if I needed to, but I fear new users can easily get confused.

I find Impromed to be on of the more user friendly and intuitive programs I've used, it's still really nice to have assistance with any questions that pop up.

Office Manager

You can have mobile units for field work. Tech support is awesome and they are easy to contact by phone or chat or email.

Veterinarian 

This software is very easy to use and has so many features that I probably don’t even use most of them but are nice to have the option to use if needed.

It is also hard to change any errors with patient processing and refunds are also multiple unnecessary steps. It took me a long time to get used to impromed.

This software has depth that allows for customization for each hospital's processing. It also has great integration with other systems such as laboratories and payment processing.

I think the easytime appointment scheduler has been the most difficult to adapt to, it is difficult to look quickly for an available time slot, because it does not give you a view of entire day.

Some of the reporting options can be difficult to extract data from.

Inventory, patient records and accounting all work well. System has the ability to do so much with added cost of additional modules.

8 months later, there is still no timeline for fixing the integration. This is just one example.

Vetstoria vs Covetrus Impromed Comparison (2026)

Vetstoria

Covetrus Impromed

Overview

Video & Screenshots

Pricing

User reviews

Key features

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