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Vetstoria

24/7 online scheduling tailored to your veterinary practice

Last updated: March 2025

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Table of Contents

Vetstoria - 2025 Pricing, Features, Reviews & Alternatives

What is Vetstoria?

Vetstoria is the leading online scheduling platform for veterinary practices, used by over 4500 teams globally.

Vetstoria's online booking takes the stress out of manually scheduling appointments, enabling you and your team to focus on what matters most – providing quality pet care and growing the business.

Features include real-time practice management system integration (that means no double bookings!), 24/7 online booking, payments, analytics, and more.

Vetstoria is also completely customizable, so you never lose control of your diary. Set rules around which appointments take priority, when certain appointments can be booked and by who, which appointments are available to new or returning clients, which clinicians are able to take which appointments, and much more.

Vetstoria integrates with 30 different practice management systems.

Benefits of using Vetstoria

• Vetstoria online scheduling enables pet owners to schedule appointments online by selecting the day of their choice and available time slots from your schedule availability.

• Our tool allows pet owners to schedule an appointment through text, email, or the pet portal messaging feature using its ‘Smart Link’ technology.

• We also offer a customizable interface via which clinics can add more features to completely control what is accessible for clients through the online booking tool

Starting from

249

Per month

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Vetstoria's key features

Most critical features, based on insights from Vetstoria users:

Appointment Scheduling

4.8

(64)

Confirmations/Reminders

4.6

(47)

Self Service Portal

4.6

(35)

Payment Processing

4.0

(21)

Calendar Management

4.7

(31)

Third-Party Integrations

4.7

(24)

All Vetstoria features

Features rating:

4.7

(118)

Live Chat

5.0

(1)

Alerts/Notifications

4.5

(13)

Reporting & Statistics

4.1

(15)

Reminders

4.6

(9)

Activity Dashboard

5.0

(1)

Telemedicine

3.9

(9)

API

(0)

Electronic Payments

(0)

Vetstoria alternatives

Vetstoria

4.8

(118)

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Starting from

249

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.7

Value for Money

4.6

Customer Support

4.8

ezyVet

4.7

(254)

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Starting from

245

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.5

Value for Money

4.5

Customer Support

4.6

PetDesk

4.7

(175)

visit website

Starting from

249

Per month

Free trial

Free version

Ease of Use

4.8

Features

4.6

Value for Money

4.7

Customer Support

4.8

DaySmart Pet

4.1

(180)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.1

Features

4.0

Value for Money

4.0

Customer Support

4.2

Vetstoria pricing

Value for money rating:

4.6

Starting from

249

Per month

Flat Rate

Pricing details

Subscription

Free trial

Free plan

Pricing range

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Vetstoria integrations (24)

Integrations rated by users

We looked through 118 user reviews, to identify which products are mentioned as Vetstoria integrations, and what is the users perception.

IDEXX Neo

Integration rating: 4.7 (3)

“online booking is a tool to help add value to our company and all generations use it!”

Jessica Harrison

Assistant Practice Manager

Covetrus Pulse

Integration rating: 5.0 (1)

Cornerstone Software

Integration rating: 5.0 (1)

PetDesk

Integration rating: 5.0 (1)

Vetstoria support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

24/7 (Live rep)

Email/Help Desk

Phone Support

Knowledge Base

Chat

FAQs/Forum

Training options

Documentation

Live Online

Webinars

Videos

Vetstoria reviews

Overall rating

4.8

118

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9.27/10

Rating distribution

Pros

“This was a great, easy, and super useful addition to our services. Clients love the ease with which they can now book out of hours.”

Reann S.

Reception

“The team behind Vetstoria are outstanding too. Alway's more than happy to help and solving queries & issues in a phenomenally short time.”

Jeremy F.

Vet /Director

“Vetstoria is a great product and well worth it. It is fairly new to us so we are working out a kink here and there.”

Rachel S.

Practice Manager

Cons

“The only thing this software is missing is a required questionnaire for clients booking an appointment.”

Robert K.

Director of Programs

“Initial zoom meetings to set up as could not see the rep and had a heavy accent, really find the initial meetings very hard and delayed getting set up.”

Valerie P.

Practice Manager

“I wish we could have some doctors on 30 minute slots and others on 40 minutes, but it is a problem of the program we use I think.”

Danielle T.

Hospital Manager

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Vetstoria FAQs

Q. What type of pricing plans does Vetstoria offer?

Vetstoria has the following pricing plans:
Starting from: $249.00/month
Pricing model: Subscription

Q. Who are the typical users of Vetstoria?

Vetstoria has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

Q. What languages does Vetstoria support?

Vetstoria supports the following languages:
Norwegian (Bokmal), German, Dutch, English, French, Chinese (Simplified), Danish, Spanish, Swedish

Q. Does Vetstoria offer an API?

No, Vetstoria does not have an API available.

Q. What other apps does Vetstoria integrate with?

Vetstoria integrates with the following applications:
Wix, Google Analytics 360, Covetrus Avimark, ezvetpro, Covetrus Pulse, ezyVet, WordPress, Twitter/X, Cornerstone, PetDesk, RoboVet, VetIT, VisionVPM, IDEXX Neo, Meta for Business, Google Calendar, RxWorks, Instagram, Google Maps

Q. What level of support does Vetstoria offer?

Vetstoria offers the following support options:
24/7 (Live rep), Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum