PetDesk vs Cornerstone Software

Weave

Covetrus Avimark

ezyVet

Covetrus Impromed

IDEXX Neo

VitusVet

Compare PetDesk and Cornerstone Software based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

VitusVet is a cloud-based veterinary practice management software that enables veterinarians and hospitals to manage administrative workflows, client communications, payments, medical records, appointments, and more.

Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

IDEXX Neo is the cloud-based practice software that is intuitive to use, easy to learn and built to make switching simple.

PetDesk combines the industry's most user-friendly client engagement tools with the highest-rated pet parent app to simplify veterinary clinic’s operations while strengthening client relationships.

Activity Dashboard

Appointment Scheduling

Calendar Management

Client Management

Communication Management

Confirmations/Reminders

Email Reminders

Patient Records Management

Prescription Processing

Reminders

Reporting & Statistics

Self Service Portal

SMS Messaging

Telemedicine

Third-Party Integrations

Treatment Planning

PetDesk

Android

Web-based

iPad

iPhone

Lead Client Care Representative

PetDesk has been very useful for scheduling appointments and refilling medications, and it has been wonderful for communicating with clients, especially texting.

Practice Manager

All the functions are easy to use. My favorite option is the loyalty program and the customer service is outstanding.

I like the ease of use for this product and the awesome app for our clients to use. The team of representatives for this company are stellar.

vet assistant

We have been with this company for a very long time and have seen them progress through the years. I love the dashboard it is simple and easy to maneuver.

Its so nice to be able to give discounts to all of our clients. And we all love being able to see our vaccination records and be able to email and print them off from anywhere.

We are pleased with the automated appointment checks as well as the options for two-way messaging. Clients really like this as well, plus the ability to see pet data on their phone.

Hospital Manager

The Loyalty Program feature is new to us, but we're growing it every month & our clients are loving it.

Owner, Practice Manager

The texting functionality is great and easy to use. We reach clients by text that we can't reach by phone (or they just don't answer or check voicemails).

Office manager

However, some clients cancel their appointments on accident and we always have to call them to confirm their cancellation anyways.

receptionist

I can not say enough good things about them. Best customer service EVER.

Office Manager

Pet Desk has decreased the number of calls coming in, ability to keep connected with our clients, and a great reminder system.

I like that they handle most of our reminders. I also like the customization options provided for appointment requests.

Veterinary Assistant

It is easy to use and our customers seem to be highly willing to integrate it - especially the younger adults. Our staff enjoys not having to make as many phone calls when following up with clients.

Client Care Manager 

I know you've implemented "valid number" next to client phone numbers but it's still confusing and takes more time to send clients messages.

Business Administrator

We noticed an amazing difference right away in a significant decrease in the number of "no-shows."  Estimating that initially, PetDesk more than paid for itself through this decrease in lost revenue.

I like that PetDesk integrates with our practice management software easily and accurately. Makes appointment confirmations more efficient.

The only thing that we don't like about PetDesk is the limited character count when communicating with clients.

I would say when scheduling an appointment from an owners request, lag time during their response, will cause them to lose that time.

PetDesk screenshot: PetDesk Communications

PetDesk screenshot: PetDesk Phones

PetDesk screenshot: PetDesk Direct Booking

PetDesk screenshot: PetDesk Scribe

PetDesk screenshot: PetDesk Marketing

Freelancers

Mid Size Business

Non Profit

Small Business

AVImark by Covetrus is an on-premise practice management software designed to help veterinarians and vet hospitals automate and manage finance and administration tasks, such as appointment scheduling, invoicing, budgeting, medical records management, and more.

ImproMed aims to streamline business operations and create ideal workflows for veterinarian practices. It helps track client data and aids the creation of wellness plans. Key features include inventory optimization, product and pricing management, enhanced reporting, and schedule management.

Next-generation cloud-based software that transforms, innovates, and automates the way vets run their practices.

Cornerstone from IDEXX is versatile, feature-rich software that can be customized to meet your every need. 

Accounting

Alerts/Notifications

Billing & Invoicing

Charting

Data Import/Export

Electronic Payments

Electronic Signature

Imaging and X-rays

Inventory Management

Invoice Management

Payment Processing

SOAP notes

Status Tracking

Template Management

Workflow Management

Cornerstone Software

Linux

Windows

I love that several other programs integrate with cornerstone to make our jobs easier. I love how easy it is for new staff members to quickly catch on.

Veterinarian

Cornerstone is very user friendly and well-organized. I have been using this soft ware for the past 7 years and have loved it more than the other two softwares I used at other clinics before this.

Vet tech

Since I am not on management side I can not determine if this software error or user. Management is always confused.

Owner Veterinarian

The user interface is not intuitive and has a very steep learning curve. Initial user experience is poor and frustrating.

Cornerstone is an amazing program to use. It is very user friendly and integrates well with the rest of our Idexx products and lab equipment.

They have blamed it on our "workflow", "environmental factors", our cell phones being too close to the computers and much more, but never admit that perhaps it is Cornerstone's issue.

I like that you can easily costumize the software with automatic options to help staff with their workflow, everything connects back to something else for easy access to information.

Veterinary technician 

I love the ability to “finalize” a note, which means no one else can go in an change something. Believe it or not but people can twist your words around, and with that feature they can’t.

There are some days that I do miss the software. I worked with Cornerstone for 18 years.

Customizable operating software with AMAZING customer support.

Practice owner

The Boarding Module is outdated and disjointed. It does not fully integrate into CStone, in my opinion.

Hospital Manager 

Overall, it is a good software to consider. I was not involved in the purchasing aspect.

What I like the most about this incredible software is the easy to use guidelines. Makes running a veterinary practice easier.

Practice manager

Far from being the best practice management system I've used. When I knew it, I knew it but even then there were always little tips and tricks I still didn't know, even after using it for 6 years.

The detailed information that Cornerstone offers (reports), receipts and treatment plans look clean and simple.

Awful from the price to the product. I wouldn't recommend this product for anyone.

Veterinary Tech

We have not had many problems that have caused us to contact customer support. When we have had to make a call for help it is generally solved very quickly.

Owner

The used to be really reasonable but now, if you cannot be charged they do not help you.

Cornerstone Software screenshot: Patient Check-in Screen: Cornerstone's easy-to-use patient check-in screen simplifies check in with alerts, pre-attached visit documents and even compliance reminders.

Cornerstone Software screenshot: Compliance Assessment Tool: This powerful tool pinpoints care opportunities as well as areas for improvement.

Cornerstone Software screenshot: Patient Visit List: A working invoice for the medical team, automatically capturing charges when performing tasks such as prescribing, or ordering lab work and radiographs.

Cornerstone Software screenshot: The Patient Clipboard: An electronic patient file that puts everything at your fingertips.  Medical note templates are provided; use templates as is, customize them to each doctor's preferences, or create new ones of your own.

Cornerstone Software screenshot: Appointment Scheduler: Schedule your way, with Cornerstone's versatile Appointment Scheduler. Prompts guide your team where and when to schedule appointments.

PetDesk vs Cornerstone Software Comparison (2026)

PetDesk

Cornerstone Software

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives