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PetExec is a cloud-based pet care business management solution for the modern pet professional. Pet parents can access and use the owner portal or PetExec Mobile App to save many hours a day. PetExec is a perfect solution for both pet professionals and pet parents.
The smart all-in-one cloud app for pet care providers that is super easy to use.
Starting from
105
Per month
Starting from
50
Per month
Pros
Pros
Cons
Cons
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User reviews that mention these apps
Ushan Sasika G.
Internet, 201-500 employees
Used weekly for 1-2 years
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It is always helped me to grant the best care for my Pets and I'm satisfied with their customer service.
it needs simple steps for making a reservation for Pets.
Some features are a little bit messy and it shows slow processes.
Renee R.
11-50 employees
Used daily for 1-2 years
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Overall the program is decent. It's not a perfect fit for my business personally, but I didn't expect it to be since everyone does things differently. For us, daycare and boarding are all linked together so I can't really use the daycare functions of the program, I have to pretend that all reservations are boarding in order to make it work. One thing I would add to make our lives easier is a short-cut button or tab on the dashboard that sends you directly to the "boarding by kennel" section. I use the boarding by kennel function all day to double check what rooms/kennels I have available for our dogs/cats before making any reservation, and it's a pain to have to search for the link in the drop down menu every time. The only really bad thing I have to say is that so far every experience I've had with customer service hasn't been very good. I normally use the live chat feature which is convenient, however the answers they give me to solve the problems I'm having never make any sense. It seems like they simply type out some generic response without really investigating the issue I'm having. For example, I recently was trying to locate the "maintain owner advisories" option because it was missing from my drop down menu. After telling me that it was located in two other incorrect places, the tech support person then tells me it's located in the "maintain how heard" section... My common sense told me that it wasn't going to be there before I even tried looking for it, which of course it wasn't. It took a few more tries before they sent me in the right direction. Other than that I've generally had a positive experience using the program on a daily basis. There's only a few small things I would change.
Being able to easily see what pets are checking in and out and what pets are currently boarding at the facility is the most important part of helping our business run smoothly.
How daycare reservations are totally separate from the boarding ones. I wish it was blended all into one.. and customer service.
Julie E.
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Overall Pet Exec is a very good system. Creators issue constant updates for ease of use & functionality. Yellow areas to assist you in training work very well for new staff we are training. Would like to have an option to move pets from one enclosure to another during busy holidays and also see if a pet is arriving or departing from that enclosure when selecting a separate boarder enclosure to prevent overlap with pets departing and arriving in same suite. Overall pleased with Pet Exec.
No cons were added to this review
Thank you Julie! We love working with you. You will love the boarding changes coming up in PetExec 3.3 in October!
Kelsey M.
Retail, 1-10 employees
Used daily for 2+ years
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There is a tab to sign-in and out scheduled services for pets. There are 3-4 clicks involved to sign in just one pet for a service. This is really tedious and time consuming. It needs to be 1 easy click, and I also suggest that there be a "sign-in all" button added to the pet exec system. Over thanksgiving and christmas we had over 50 scheduled services to sign in, and with the current set up, only able to do so one at a time, with 4 clicks involved. It took over an hour just to do this task. Very huge time waster for staff on such busy days. Another thing that happens very frequently: once you check out a cart for either a groom or a boarding but the owner wants to make changes or staff needs to go back and make changes...the cart disappears and is very hard to get back to once its been checked out but pending payment. Can we get a more user-friendly way to access a cart that needs to be modified that has already been checked out by mistake and pending payment? A button that sends it back to the sign-in page or something? Thank you.
I like the amount of information we can store about pets in their profiles/scorecards.
Some features are not very user friendly
Chrystal G.
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Petexec is an easy way to keep track of the pets that have came in that are leaving or plan on coming in
No pros were added to this review
No cons were added to this review
ALban T.
Animation, 1-10 employees
Used daily for 6-12 months
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very excellent, move more than a year that I use it, I felt that my animals feel more and more comfortable, my customers are very satisfied,
this software allowed me to understand behavior, to better manage my pets. with this petexec application, I better understand my pets by giving them quality care, I watch over their well-being on everything from the little ones.
the application does not have a faulty system, but for such software the price is very low because it has more advantages than disadvantages
Thanks so much Alban for your great review of the PetExec system! We are happy that is has helped you and your customers in many ways. We look forward to the future with you as a valued packmate.
Capri S.
Retail, 51-200 employees
Used weekly for less than 6 months
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Excellent when we have our pets boarded or in the pet hotels
We are a small company with odd work hours so we provide this service to our employees who are away from work for long periods of time to make it a bit easier for them to know that their beloved pets are in the best care when the pet is boarded or at a pet hotel.
Nothing at all. This is an excellent program that we have started within our company to assure our pets have the best care while we are away from them.
Hi Capri! Thank you so much for your review! We are glad the program is a success for your business.
Dori W.
1-10 employees
Used monthly for less than 6 months
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I used PetExec to help with the initial setup for customers and pets, security, and some user profiles. I found the software to be easy to use and has a lot of features to customize how you want to use it. I had to remove some of the rules for certain items on customer setup to speed the process up. Good software and very customizable!
Very customizable
Slow to setup customers and pets initially because there are so many data elements.
Pascale S.
Used daily for 6-12 months
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PetExec is really easy to use and the customer support team is really helpful. I like being able to have pictures of the pets/clients.
It could use some tweaks to the interface but overall the program itself is great; I'd recommend it to anyone.
Verified reviewer
Restaurants, 11-50 employees
Used monthly for less than 6 months
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I really liked all the bells and whistles it has to offer.Its really great but,the pricing needs to be adjusted a bit..
I liked the most is the different categories of information that I need for my pets and his needs.Its great
What I like least is the price of it..I could see paying that every couple months but not every month
Thank you for your review of PetExec! We are happy that you are benefitting from the categories of information which you can collect on your pets as we strive to provide a system which helps you manage your busy pet facility. PetExec has continued to perform all development and support within the United States so that we may support your business with tech support/help as well as twice yearly updates/enhancements/new features. We look forward to continuing to serve you and all of our amazing packmates!
Chris P.
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I had a great experience with that is that it is very easy to use and self-explanatory I would definitely recommend it to anybody that deals with pets
No pros were added to this review
No cons were added to this review
Gabby B.
Used daily for 1-2 years
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This software allows me to keep track of all my clients who bring in their pets for the multiple services I offer.
The app is user friendly, however takes some time to sit down and understand all the things that it has to offer.
Rick K.
1-10 employees
Used daily for 2+ years
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The ability to analyse my company growth from day one, always being at my fingertips. This is very important to see trends and areas of opportunity.
It is relatively easy to train new employees to use. The controls over what my staff can see or not see is also very good.
That the daycare function for packages does not work with 1/2 days nor with multiple pets from the same home.
Jose G.
Veterinary, 51-200 employees
Used daily for 1-2 years
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Petexec has made my job easier in keeping track of the packages that we offer for daycare and boarding
I like the fact that it is client friendly and they are able to log in and track the progress of their pets.
The financial reporting system is not as detailed as I would like it.
Shawn B.
Recreational Facilities and Services, 11-50 employees
Used daily for 1-2 years
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Checking pets in and out is so quick and easy, financial reports are at your fingertips, and best of all FULL FUNCTIONALITY is available anywhere on the globe provided I have an internet connection.
Ease of use, PE offers second to none customer support!
Lack of module reports, for example, who has not come for a groom in the last 90 days is not available to be easily generated.
vicki N.
Hospitality, 11-50 employees
Used daily for 6-12 months
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We find the owner Credits and Debts list is very useful. We love being able to text owners happy birthday messages for their pets! There is a place you can find a list of any specific thing you need to find on the pets you have in your system (such as expired vaccinations, breed type searches...)
We like that you can get to different places so many ways! It is pretty simple to use once you play with it a little bit. We love that you have the option to log into it from any mobile device as well if the computers at your business are all used up!
The customer service is sometimes not available during times that we have questions.
danette r.
Hospitality, 1-10 employees
Used daily for less than 6 months
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We have just started implementing PetExec in our business, and although it was different than our last software, it has been easy to catch onto for both our younger AND older employees!
I personally like the ease of checkout of the pets and the ability to send an email to promote or remind to all customers in our data base.
It did take some of our younger employees a little time to adjust to the new software and some had to have multiple lessons, but I assume this is normal for any new software and changes in general.
Romina C.
Veterinary, 1-10 employees
Used daily for 6-12 months
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I love this program!! So easy to use, and everything is at your fingertips! Makes my job so much easier and gives me more time to love on our pets since I am not constantly at the computer trying to figure things out!
very easy to use!
wish they had a feature where I could add another dog from a different owner to the same run.
Kris T.
Used daily for 2+ years
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Petexec is very user friendly and functions great for our boarding, grooming, daycare and dog training. The site is easily navigated and works exactly like we need. I enjoy the ease of being able to review and adjust pet stays and info as needed.
For extended boarding reservations it can take awhile to pull up and modify. When scheduling a new boarding it tends to glitche when altering the number of pets or Kennels.
Hi Kris, Thank you for the review! We are constantly improving the layout and other feature enhancements to make your day easier. We love working with you!
Linda H.
Insurance, 1-10 employees
Used weekly for less than 6 months
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Not only is this a lifesaver for pet parents, but it's the holy grail for those of us with multiple pets. I'm not on the business side but use this for various appointments.
Currently I have no complaints. This has been a time saver for me.
Thanks for this review Linda! It is great to hear from a valued pet parent and to understand your perspective of the PetExec system. We are glad it is a positive one!
Ethan C.
Consumer Goods, 201-500 employees
Used daily for less than 6 months
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Petexec has been so good and helpful for my busy life!
I can’t say anything bad yet! I love it!
Wayne M.
Hospitality, 1-10 employees
Used daily for 2+ years
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PetExec is easy to use and allows us to run our business efficiently and spend more time with our clients (the pets). Once you get the basics down, it is an easy to navigate system. The customer service is exceptional. Whenever we have a question or a suggestion about their services they have been right there with an answer.
There is so much more we are discovering as we go sometimes I think "dang we missed out on this feature."
Hi Wayne, thanks so much for your review. We are so happy to have you in our PetExec family!
Oscar P.
Hospitality, 1-10 employees
Used weekly for 6-12 months
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I’ll say that this is a software that helps you a lot, but i consider that this is more for people who have certain business, like a dog’s hotel, or a dog’s shelter which is my case, it has help me a lot to administrate my dog shelter.
I like that is easy to use, it let you know how your business is organized, it’s more easy to run several areas from your company and it keeps everything well managed, i like that one of the main focus is the pets industry because not many softwares cares about this, so it’s a totally different way to do things.
Marketing, this is a main concern about this software, it needs to improve because marketing is what we need to make our business to grow, so that the people also know about this software.
Hi Oscar! Thanks so much for taking the time to review your PetExec experience. We are so happy to have you in our pack! We have some great marketing resources that you may not currently be aware of. PetExec is integrated with our partner, Broadly who can help you with attracting and capturing leads, streamlining communication by email, and more! Check it out here! https://www.petexec.net/partners.
juan javier m.
Civil Engineering, 201-500 employees
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PetExec is a cloud-based pet-care business management solution with which small to medium-sized pet nurseries can manage operations. You can track pets through detailed information, including photo thumbnails. The cloud-based system is accessible from anywhere and works well for small and medium enterprises.
Remote work and technical support can be exhausting when there are difficult problems that you can not solve yourself. It depends on a small development team to get answers sometimes.
Marguerite S.
51-200 employees
Used daily for 2+ years
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Pet Exec software has really helped us run our business efficiently & safely. We rely on the software to help us communicate with our human clients and take the best care possible of their pets. We also enjoy the reports to help us guide the business.
Love the owners & developers of the company. They are very responsive to our requests and we also enjoy their forums for help and advice.
Used to be a lot of screens to navigate through to get to the information. That is improving with updates.
Thank you Marguerite! We love working with Green Beagle Lodge and will keep bringing great features your way!