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Cloud-based pet care business management system.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.5
/5
660
Starting from
105
Per month
Per Feature
Value for money contenders
Functionality
4.3
/5
660
Total features
52
1 categories
Functionality contenders
Overall Rating
4.6
/5
660
Positive reviews
418
209
27
5
1
Overall rating contenders
Cynthia O.
CEO
Consumer Services, self-employed
Review source
Transcript
Cynthia O.: Hi, my name is Cynthia and I am the CEO. I give PetExec the rating of two. For more views,...
Amber F.
Verified reviewer
Retail, 1-10 employees
Used daily for 1-2 years
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Helps us run a smooth grooming salon by keeping all of our info organized and in one place that's easy to access.
Very easy to set up and use. You set your own prices for breeds but can still vary them if needed according to each individual dog. Can easily track my commission to see what I am making everyday too.
Could have more features to make everyday groomer life easier, like text confirmations and pickup reminders.
Hi Amber, Thank you very much for your feedback on the PetExec system. We strive to make the system flexible and efficient so that you can do what you love to do! Work with your pet guests. =) We do offer an additional add on to your system called PetSnaps Messaging which is a more robust texting plan. With this plan, you can have 2 way texting with your pet parents, images can be texted, and you can send out text reminders. Please check out the details on this link (https://www.petexec.net/purchase-petexec/image-sms-texting) and if you have any further questions, feel free to reach out to us in live chat (the awake puppy icon on your dashboard).
Sherry A.
Consumer Services, 11-50 employees
Used daily for 2+ years
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Overall experience with Pet Exec is great. They offer superior customer service and are always accessible for questions and trouble shooting. They listen to their customers about what we would like to have available in the software and work hard to provide our requests. It has been a joy to work with Pet Exec.
The SW allows us to be very versatile in accommodating our difference services and organizing them in a way that makes it easier for us.
Petexec does not work seamlessly with Quick Books. We had to develope work arounds to get the information we needed to accurately report our accounting.
Hi Sherry! Thanks so much for the PetExec review! We have the best customer support team in the industry and will continue to strive to wow our packmates! We love that you are one of our pack/family!
Kimberly H.
Law Practice, 51-200 employees
Used weekly for 1-2 years
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Overall its a good product and makes me feel like a better pet owner when my boys get to their appointments on time.
I use this app to schedule my dog's appointments. Since one is a husky and one is a dalmatian, they have different needs when it comes to grooming. This app makes it easy to schedule their grooming appointments, and the calendar feature helps to remind me of their appointments which I love! If I ever had an issue, the technical support was also very helpful.
Sometimes I have to put my log-in information in more than once to get into the app, and the pet cams can be a little glitchy, but this could also be from the facility as well.
Christina G.
Veterinary, 11-50 employees
Used daily for 6-12 months
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It works but is not great.
Once set up it is easy to schedule a client for grooming, boarding or daycare, if the client sets it up all the way, not everyone sees the "Add a Pet" button. Clints do like having an app
I am very disappointed in the scheduled services. When I first talked to someone from PetExec I asked if this program would support in the client's home visits (pet sitting) I was told yes, that would be under Scheduled Services. Then...we I purchased the program and was going through the tutorial I was told I would probably be better off sticking with Time to Pet for pet sitting. Well that really isn't an option, cant bill a client through 2 different systems if they board their dog here and then we visit their cat at home. Very upset that I was total it would work. It is very difficult to schedule multiple in home sits, so much so that I am discontinuing offering in the client's home pet sitting and going to lose $2-3,000 a month now. Reports also are sometimes not accurate.
Hi Christina, I'm so sorry to hear about your experience. As we discussed, your situation is a bit tricky as PetExec is designed for Daycare, Boarding, Grooming, Training and other scheduled services. Time to Pet is an excellent program for pet sitting and dog walking. So while you can use the Scheduled services module for your pet sitting and dog walking, it is less specific to those areas and is a general scheduling area. I would love to have an easy solution for you of course, but it might be necessary, in your case, to utilize more than one system due to the sheer number of services you offer. I'm happy to discuss and help in any way I can. ~Paula
André R.
Computer Software, self-employed
Used weekly for 6-12 months
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Overall, PetExec is a great app to take care of your pet.
PetExec is great since I have a dog and to schedule a daycare it's extremely easy.
I have nothing to point out about this app, it works very well and it does what promises.
Hi Andre! Thanks so much for your review. We are happy that you find it so easy to schedule with our app. Our goal is to give you the ease of scheduling and managing your appointments in the PetExec Mobile app. Please consider providing a review at the store where you purchased the app - Apple or Android. We would appreciate it a lot. Have a PAWesome day!
Q. What type of pricing plans does PetExec offer?
PetExec has the following pricing plans:
Starting from: $105.00/month
Pricing model: Subscription
Q. Who are the typical users of PetExec?
PetExec has the following typical customers:
Non Profit, Small Business
Q. What languages does PetExec support?
PetExec supports the following languages:
English
Q. Does PetExec support mobile devices?
PetExec supports the following devices:
Android, iPad, iPhone
Q. Does PetExec offer an API?
Yes, PetExec has an API available for use.
Q. What other apps does PetExec integrate with?
PetExec integrates with the following applications:
Worldline, Broadly, Braintree
Q. What level of support does PetExec offer?
PetExec offers the following support options:
Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base