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PetExec Pricing, Features, Reviews and Alternatives

PetExec product overview

Price starts from

105

Per month

Per Feature

What is PetExec?

PetExec is a cloud-based pet care business management solution for busy pet professionals. PetExec is built for pet professionals to manage their busy pet daycare, boarding, grooming, training, other services and retail.

Key benefits of using PetExec

  • PetExec is a web-based system, providing users with the flexibility to access on any computer, tablet or smartphone device.

  • PetExec Mobile Option - free for pet parents for both Iphone or Android devices.

  • Automatic emails and/ or text reminders to pet parents for confirmations, appointment reminders, pet birthday greetings and when vaccinations are due.

  • Pet owner portal or PetExec Mobile App available to pet parents. Pet parents can schedule appointments, check pet records, purchase packages, pay off balances, view calendars, review their purchase history and so much more.

  • Custom email blasts, texts, owner messages and app notifications for quick and easy communication with pet parents.

  • Exceptional technical support, coaching (onboarding with Paws On Board) and Golden Paw Coaching for additional one-on-one training.

  • Detailed reporting, tracking, logging data

  • QuickBooks export

  • Integration with FCMS (United States), Bambora (Canada) or Braintree (Australia / New Zealand) for credit card processing.

  • Integration with Broadly, idogcam and PetDetect collars

  • Technical support by phone, chat or email.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    Email/Help Desk
    Chat
    FAQs/Forum
    Knowledge Base

    Training options

    Videos
    Webinars
    In Person
    Documentation
    Live Online

    PetExec pricing information

    Value for money

    4.5

    /5

    660

    Starting from

    105

    Per month

    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    PetExec features

    Functionality

    4.3

    /5

    660

    Total features

    52

    1 categories

    Most valued features by users

    Activity Dashboard
    Third Party Integrations
    API
    Alerts/Notifications
    Activity Tracking
    Invoice Management
    Electronic Payments
    Scheduling

    Functionality contenders

    PetExec users reviews

    Overall Rating

    4.6

    /5

    660

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.87/10
    Rating distribution

    5

    4

    3

    2

    1

    418

    209

    27

    5

    1

    Pros
    Very glad I switched from the product I was using. Will be very happy when I can sit at this computer and not feel like it is Groundhog day everytime.
    This product is amazing because it is customized to those running a pet care business. You can schedule appointments and just assist with running your day-to-day business with more ease.
    Perfect for our boarding facility! great communication with the Petexec team.
    Cons
    If we skip this extra step, the pet parent receives a confirmation email with incorrect (default to 3:00AM) times. Just a completely wasted extra step and makes us look bad if it gets missed.
    There isn't much we don't like anything we have struggled with they have eventually switched.
    It is tough to figure out at first. They charge to teach you, which rubs me the wrong way.

    Overall rating contenders

    Overall Rating

    Great when it works 100% of the time, costly when it doesn't

    Reviewed a year ago

    Transcript

    Cynthia O.: Hi, my name is Cynthia and I am the CEO. I give PetExec the rating of two. For more views,...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great way to keep track of daily grooming activities

    Reviewed 3 years ago

    Helps us run a smooth grooming salon by keeping all of our info organized and in one place that's easy to access.

    Pros

    Very easy to set up and use. You set your own prices for breeds but can still vary them if needed according to each individual dog. Can easily track my commission to see what I am making everyday too.

    Cons

    Could have more features to make everyday groomer life easier, like text confirmations and pickup reminders.

    Vendor response

    Hi Amber, Thank you very much for your feedback on the PetExec system. We strive to make the system flexible and efficient so that you can do what you love to do! Work with your pet guests. =) We do offer an additional add on to your system called PetSnaps Messaging which is a more robust texting plan. With this plan, you can have 2 way texting with your pet parents, images can be texted, and you can send out text reminders. Please check out the details on this link (https://www.petexec.net/purchase-petexec/image-sms-texting) and if you have any further questions, feel free to reach out to us in live chat (the awake puppy icon on your dashboard).

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great Functionality and superior customer service

    Reviewed a year ago

    Overall experience with Pet Exec is great. They offer superior customer service and are always accessible for questions and trouble shooting. They listen to their customers about what we would like to have available in the software and work hard to provide our requests. It has been a joy to work with Pet Exec.

    Pros

    The SW allows us to be very versatile in accommodating our difference services and organizing them in a way that makes it easier for us.

    Cons

    Petexec does not work seamlessly with Quick Books. We had to develope work arounds to get the information we needed to accurately report our accounting.

    Vendor response

    Hi Sherry! Thanks so much for the PetExec review! We have the best customer support team in the industry and will continue to strive to wow our packmates! We love that you are one of our pack/family!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    PetExec User

    Reviewed 23 days ago

    Overall its a good product and makes me feel like a better pet owner when my boys get to their appointments on time.

    Pros

    I use this app to schedule my dog's appointments. Since one is a husky and one is a dalmatian, they have different needs when it comes to grooming. This app makes it easy to schedule their grooming appointments, and the calendar feature helps to remind me of their appointments which I love! If I ever had an issue, the technical support was also very helpful.

    Cons

    Sometimes I have to put my log-in information in more than once to get into the app, and the pet cams can be a little glitchy, but this could also be from the facility as well.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend3/10

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    Not as promised

    Reviewed a year ago

    It works but is not great.

    Pros

    Once set up it is easy to schedule a client for grooming, boarding or daycare, if the client sets it up all the way, not everyone sees the "Add a Pet" button. Clints do like having an app

    Cons

    I am very disappointed in the scheduled services. When I first talked to someone from PetExec I asked if this program would support in the client's home visits (pet sitting) I was told yes, that would be under Scheduled Services. Then...we I purchased the program and was going through the tutorial I was told I would probably be better off sticking with Time to Pet for pet sitting. Well that really isn't an option, cant bill a client through 2 different systems if they board their dog here and then we visit their cat at home. Very upset that I was total it would work. It is very difficult to schedule multiple in home sits, so much so that I am discontinuing offering in the client's home pet sitting and going to lose $2-3,000 a month now. Reports also are sometimes not accurate.

    Vendor response

    Hi Christina, I'm so sorry to hear about your experience. As we discussed, your situation is a bit tricky as PetExec is designed for Daycare, Boarding, Grooming, Training and other scheduled services. Time to Pet is an excellent program for pet sitting and dog walking. So while you can use the Scheduled services module for your pet sitting and dog walking, it is less specific to those areas and is a general scheduling area. I would love to have an easy solution for you of course, but it might be necessary, in your case, to utilize more than one system due to the sheer number of services you offer. I'm happy to discuss and help in any way I can. ~Paula

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    A Very Simple PetExec Review

    Reviewed a month ago

    Overall, PetExec is a great app to take care of your pet.

    Pros

    PetExec is great since I have a dog and to schedule a daycare it's extremely easy.

    Cons

    I have nothing to point out about this app, it works very well and it does what promises.

    Vendor response

    Hi Andre! Thanks so much for your review. We are happy that you find it so easy to schedule with our app. Our goal is to give you the ease of scheduling and managing your appointments in the PetExec Mobile app. Please consider providing a review at the store where you purchased the app - Apple or Android. We would appreciate it a lot. Have a PAWesome day!

    PetExec FAQs and common questions

    Q. What type of pricing plans does PetExec offer?

    PetExec has the following pricing plans:
    Starting from: $105.00/month
    Pricing model: Subscription


    Q. Who are the typical users of PetExec?

    PetExec has the following typical customers:
    Non Profit, Small Business


    Q. What languages does PetExec support?

    PetExec supports the following languages:
    English


    Q. Does PetExec support mobile devices?

    PetExec supports the following devices:
    Android, iPad, iPhone


    Q. Does PetExec offer an API?

    Yes, PetExec has an API available for use.


    Q. What other apps does PetExec integrate with?

    PetExec integrates with the following applications:
    Worldline, Broadly, Braintree


    Q. What level of support does PetExec offer?

    PetExec offers the following support options:
    Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base

    Related categories