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Typical customers
Platforms supported
Support options
Training options
Starting from
105
Per month
Per Feature
Starting from
50
Per month
Other
Value for money
4.5
/5
669
Starting from
105
Per month
Per Feature
Value for money contenders
Functionality
4.3
/5
669
Total features
52
2 categories
Functionality contenders
Overall Rating
4.6
/5
669
Positive reviews
424
212
27
5
1
Overall rating contenders
Cynthia O.
CEO
Consumer Services, self-employed
Review source
Transcript
Cynthia O.: Hi, my name is Cynthia and I am the CEO. I give PetExec the rating of two. For more views,...
Thank you for submitting a paid review of the PetExec system. We appreciate that you took the time to bring these issues to our attention. I am sorry to hear that you had trouble with some of your orders. PetExec is a robust system and there are certain steps which need to be completed for an order to be created and processed. We have reviewed the chats that our customer support team had with...
Derek F.
President
Retail, 1-10 employees
Review source
Transcript
Speaker 1: Hi, I'm Derek. I'm the president of the company, and I'm giving PetExec four out of five stars....
Jessica W.
Used daily for 2+ years
Review source
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I love how easy it is to train my staff to use it! Pet Exec streamlines everything for us so that we can focus on what matters most... our dogs!
I wish there were a few features that could be manipulated, but tech support is able to offer solutions in most situations.
Heather R.
Retail, 1-10 employees
Used daily for 6-12 months
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Overall I am happy with our switch to PetExec. I think the software has great potential and it makes my everyday job easier. I wish there was a bit better support for it as I found the fee for a walk-through to be a bit high and my experiences with customer service were a bit lacking - handed an article rather than being walked through a solution, being told things would transfer from the previous...
Email blasts Notifications and reminders Interactive with customers Reporting features
A bit complicated Compatibility with other services Customer service
Rebecca S.
1-10 employees
Used daily for 6-12 months
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I was excited about the prospect of a software system that we could access online anywhere and that our clients could also have control of their accounts. Sadly we have found more problems with this software than positives. Although the technical support is quick and easy to access I have found that the typical response to my inquiries is "the software doesn't do that". I find the booking calendars...
Online accessibility
All listed in my review
Hi Rebecca, PetExec does have a lot of features and the trick is to setting it up correctly. Once all the automation is in place, the system is much easier to use. I invite you to let us peek at your setup which is most likely the cause of your frustration. Once the settings are adjusted for your particular situation, PetExec can save you countless hours spent doing tasks and streamline your day.
Mirna P.
Veterinary, 11-50 employees
Used daily for 2+ years
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Great company with great customer service and support!
Covers all our needs, day care, training, boarding and grooming. Software goes into details about services and offers many options.
It’s not easy to navigate, it takes time to get trained.
Corrine C.
Hospitality, 1-10 employees
Used daily for 1-2 years
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The customer service can't be beat! I can ask a question any time. There are several ways to contact them. I love the Facebook page as well. The system is easy once you get used to it.
I like that I can get on at any time and from anywhere. If there is an issue with a client and I am not at work, I can look up the client and history on my phone.
I don't like that a groom for a boarder won't post to commission report until the dog checks out.