Shop Boss vs Manager SE

Fishbowl

Shopmonkey

DaySmart Appointments

ALLDATA

Protractor

AutoSoftWay

Compare Shop Boss and Manager SE based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Shopmonkey is a cloud-based auto repair solution designed to help businesses manage processes through appointment scheduling, messaging, reporting, and digital vehicle inspection tools. It lets users track inventory, update order statuses, and reach out to vendors for purchasing missing auto parts.

Designed for single-location automotive aftermarket repair shops and multi-store chains, this shop management software helps manage daily tasks and includes robust features for business growth.

ALLDATA is a cloud-based OEM diagnostic suite that helps automotive businesses conduct vehicle inspections based on repair data provided through interactive color wiring or OEM diagrams. Technicians can generate high quality images, view diagrams for inspections & highlight components.

Shop Boss is a cloud-based auto repair shop management system that helps independent shop owners manage operations by offering digital inspections, integrated payments, and customer communication tools.

Access Controls/Permissions

Accounting

Activity Dashboard

Alerts/Notifications

Appointment Management

Appointment Scheduling

Billing & Invoicing

Chat/Messaging

Client Portal

Communication Management

Customer Database

Customer History

Customizable Fields

Customizable Reports

Customizable Templates

Data Import/Export

Drag & Drop

Electronic Payments

Electronic Signature

Employee Management

Employee Scheduling

Employee Time Clock

Estimating

Financial Management

Generative AI

HR Management

Inspection Management

Inventory Control

Inventory Management

Invoice Management

Job Tracking

Labor Cost Reporting

Labor Rates

Maintenance Scheduling

Marketing Automation

Marketing Management

Mobile Access

Multi-Location

Order Management

Parts Management

Performance Metrics

Point of Sale (POS)

Prioritization

Productivity Tools

Progress Tracking

Purchase Order Management

Purchasing & Receiving

QuickBooks Integration

Quotes/Estimates

Real-Time Data

Records Management

Reminders

Repair Tracking

Reporting & Statistics

Scheduling

Service History

SMS Messaging

Third-Party Integrations

Time Tracking

User Management

Vehicle Information

Vehicle Tracking

VIN Decoder

VIN Lookup

Work Order Management

Workflow Management

Shop Boss

Android

Web-based

Windows

iPad

iPhone

Mechanic

Use with other tools to help provide the best and most accurate service. Awesome customer service experiences.

Owner

It is one of the biggest most costly mistake I have made in my 16 years in business and know I feel stuck with it.

Shop Boss is good with many good features. The developers are making improvements at a good pace.

Auto body painter

My overall experience was great, pretty pleasant very easy to work with and utilize.

No matter the computer skills you have it definitely is a good software for those who don’t know how to to use a computer as good.

Admin

I liked Shop Boss for its intuitive interface, strong repair order management, and seamless parts integration. It streamlines workflow for auto shops, saving time and boosting efficiency.

merch

I really liked Shop Boss, to be honest. It’s super easy to use, I got the hang of it right away.

Student

It is quality and easy to use. Great for shop management.

Business Manager

The software was easy to navigate. Its functionality was great with its color coding.

Instructor

The support team is responsive and helpful whenever we have questions.

Software Engineer

Despite the initial learning curve and cost considerations, the benefits have proven to be well worth it for enhancing our management processes.

Features like customer texting have significantly improved our communication and follow-ups, enhancing overall customer satisfaction.

Absolute no offline connection. Some people may need to access the system when offline.

Service Manager

Great product with even better pricing and support.

We like the ability to create work orders when vehicles and equipment come in for repair.

Missing some integrations, not synced dispatch board.

Manager

The fact that it is so consistently down, or being worked on. And all we get is a sorry.

From The integrated inspection feature, to the ease of creating unlimited canned jobs, to the way the software communicates with some of my marketing partners, where do I start.

Shop Boss screenshot: Shop Boss work in Progress

Shop Boss screenshot: Shop Boss workflow management

Shop Boss screenshot: Shop Boss KPI's and metrics

Shop Boss screenshot: Parts ordering - integrations with both Motor & RepairLink

Shop Boss screenshot: Shop Boss text messaging - Unlimited 2-way texting

Shop Boss screenshot: Shop Boss customer portal - customers can see exactly what the need to right from a customer portal.

Shop Boss screenshot: Shop Boss VIN Scanner - Quickly get the information you need from the VIN scanner without having to type it in. 

Shop Boss screenshot: Shop Boss digital cehicle inspection. Take photos & videos, use canned updates and findings to allow techs to inspect vehicles quickly. 

Shop Boss screenshot: Shop Boss live chat - stay in touch with your team on updates and needs without having to walk back and forth. 

Shop Boss screenshot: Shop Boss integrated payments with consumer financing at inspection results. 

Freelancers

Large Enterprises

Mid Size Business

Small Business

Designed with simplicity and efficiency in mind, Fishbowl’s complete manufacturing and inventory management solution transforms the inventory process and uses automation to help growing businesses make strategic and precise decisions based on real-time data and cut costs.

Since 2001, DaySmart Appointments (formerly AppointmentPlus) has been a trusted provider of cloud-based appointment scheduling software. Our powerhouse online booking, payment, and communication platform is the preferred choice for thousands of businesses of all sizes.

AutoSoftWay is a comprehensive cloud-based auto repair software built to streamline operations for independent mechanics, auto body shops, car dealerships, and mobile technicians. With AutoSoftWay, you can efficiently manage vehicle inspections, parts inventory, client communication, and billing.


Manager SE is a cloud-based auto-shop management software that streamlines workflow, provides detailed insights through integrated reporting, and offers contactless payment options to optimize the customer experience.

Manager SE

Owner operator

This is a great company I like using them and I like the things that they offered the products is great. It’s great service and I will recommend them to anybody.

This format is confusing and hard to read. The font for the final dollar amount is so small it seems slightly deceptive.

Failure to change with the times has timeslotted it for the older gen. No mobile access, very excel spreadsheet layout and no plans to change.

General Manager

Customer tracking was great, recommended work/revisions are easy to track.

Human Resources Supervisor

Mitchell has been there for me every step of the way and I have been able to build and maintain a solid database of loyal customers.

secretary

User friendly, quality features, and friendly customer service when needed. We also use the bolt on package along with it.

Now they call me every few days from an attorneys office threatening to sue for the full 3 year contract. I never should have agreed to sign up with the salesmen but I did to give it a try.

Good part finder and labor times, good to have the recall info on the main screen.

manager

Fairly easy to use and navigate, diagnostics is pretty good. Middle ground between alldata and identifix.

Office Manager

Not happy at all, horrible system, and even worse customer service.

We went away from this product to a cloud based product so that we could be more mobile. That  was the missing element.

I love the integration with Snap On diagnostics software, color coded wiring diagrams and factory information.

Love that is has labor hours and part lookups to correctly price the job. Saves lots of customers information.

Mitchelle manager the best choice for the middle ground.

The product over all was easy to use and met our needs. It was easy to train employees on it and it upgraded the way we worked on the computers.

Nowhere to put photos, or hide labor/parts cost to show quotes.

The software platform is always evolving and updating with new features. Best feature of all: Integration with the digital inspection platform Bolt On Technology.

Shop Boss vs Manager SE Comparison (2026)

Shop Boss

Manager SE

Overview

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Pricing

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