SmartMoving vs Chariot

Kickserv

MoveitPro

Movegistics CRM

Elromco

Supermove

Orangedox

Compare SmartMoving and Chariot based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Chariot

Chariot is a cloud-based software designed to help moving and storage businesses create work schedules, record end-to-end transactions, and gain insights into operational processes through a centralized dashboard.

Ditch all the paperwork and grow revenue with Supermove  - The easiest-to-use moving software on the market. Our all-in-one solution allows you to power your entire business digitally.

Network Leads

Network Leads helps enterprises in the moving industry manage sales, employees, leads, marketing, operations, and more on a unified portal. The platform enables organizations to manage the storage of items, track status during transit, and receive alerts for delivery.

Achieve peak profitability with the top-rated, all-in-one moving software and CRM.

Accounting Integration

Activity Dashboard

Activity Tracking

Billing & Invoicing

Calendar Management

Claims Management

Commercial Moves

Communication Management

Customer Database

Customizable Branding

Customizable Reports

Digital Signature

Dispatch Management

Document Management

Electronic Payments

Electronic Signature

Employee Management

Estimating

Fleet Management

For Moving Companies

Inventory Management

Inventory Tracking

Invoice Management

Job Costing

Job Management

Job Scheduling

Job Tracking

Lead Management

Local Moves

LTL/Shared Truckload

Mobile Alerts

Multi-Location

QuickBooks Integration

Quotes/Estimates

Real-Time Data

Real-Time Monitoring

Real-Time Notifications

Reporting & Statistics

Route Management

Self Service Portal

Status Tracking

Storage Management

Third-Party Integrations

Workflow Management

Work Order Management

SmartMoving

Web-based

iPad

Android

iPhone

Growth

Essential

Onwer

The automated billing system, customizable digital forms, and state-compliant documents ensure that we stay organized and legally compliant.

The storage management tools, including automated recurring billing and real-time storage reports, have streamlined our storage operations.

Estimator

It allows me to do my work with professionalism, knowing that I am providing our customers with an accurate and high quality estimate.

Business Development Manager

The quote calculator is second-to-none and their customer contact module is very robust too complete with templates to use for email and text communications.

Director of Operational Support

Lack of customization, in alot of areas, seems like a lot of it is dumbed down and lacks user ability to custimize.

Owner

storage module is well thought out, although taxing “warehouse handling” when “prepaid storage” is selected on the estimate is rather baffling to me.

moving coordinator

the order of items inside the inventory, for example, if you type in "hd" to place a tv into the inventory, you have to click on the size of the tv but when you see the options it's in random order instead of simply "30 inch and under,30-39inch,40-49 inch etc" instead it's just all over the place, so

SmartMoving is moving software designed by people who truly understand the industry and they are constantly working on upgrades from real users.

Auto Pricing, automatic email reminders, ability to message from system.

The ability to take inventory on-site using a tablet has made our estimation process much more efficient and accurate.

Operations Manager

being able to add pictures on the field to attach to specific jobs and the storage functions.

Sales

Even our customers are able to use it and many of them stress they're 'no good' on computers, but I'm always able to walk them through their end of things (to sign the estimate/place deposit etc..) just overall customer/user friendly software.

There is no place to create a map of my warehouse indicating vaults, racks, and the locations of such items.

It has improved our efficiency, enhanced our customer service, and provided us with valuable insights into our operations.

The ability to create multiple tariffs is super cool too

Managing Director

Could offer access to an API to allow the clients to pull data programmatically.

SmartMoving does not offer a per items pricing structure.

I wish that with multiple branches there was a way that a manager at "Branch A" would not be able to see or make changes to "Branch B"

The customer as a problem customer directly in their profile instead of job dependent.

General Manager

It's a one-stop-shop for streamlining operational and sales workflow efficiencies.

Member

The volume we are doing now would not be possible with our old software.

This software has been a reliable workhorse for our company since switching after nearly 2 years with Moverbase.

Having all of my data in one place and being able to track everything

I suppose the only negative is if it's running slowly - but that's so rare and if there is a problem, they always put out a banner acknowledging the issue which they're always quick to resolve.

Sales and Operations Lead

For years this has really helped us grow our business without having to worry so much about the back end or trying to produce information manually.

Would like the ability to have email replies go into individual email inbox.

Owner and CFO

so it is all in one and there is not a need to integrate with other systems.

Currently it changes the name on all jobs throughout that client’s history.

That it has all you need for booking and tracking clients info

Overall, the software has enabled us to focus more on growing our business rather than managing day-to-day tasks.

Manager

detailed room-by-room inventory for creating accurate estimates

President

They are not set up for military, which with all the changes with GHC not sure if it makes sense, but would have been nice to have it been developed before we started.

Lack of integration API's I wish it could link with other software applications easier

Smart Moving is so easy for my small business to use and everybody is on the same page whenever we use it.

Office Manager

I don't like that we can't add photos to the quote our customers see.

We have had loved being able to communicate with the crews job details straight from the estimators notes.

When having multiple dispatch locations there is some confusion when assigning jobs.

There are times that the software tends to be slow or the calculations are off.

Branch Manager

Very easy to use, lots of great features to make my everyday life easier when it comes to pricing and scheduling.

I like the customer support and the hourly rate estimation features

President, Business Development

As long as you use the features available, it will help keep your moving business truckin' along.

Sales Marketing

It's a way better user experience both for your sales operations and dispatch, but most importantly for your customers!

Sales Relocator

When it runs a bit slow or has glitching moments.

Operator

It requires laborious scrolling and entry for each item, as opposed to being able to submit a simple text list of inventory.

I love the capability of all the features and the customization that they offer.

Director

We like how it makes the estimates for each move.

I've been with SmartMoving for 5 years now, and have gotten so much more efficient with sales particularly, but also dispatch.

SmartMoving is ever improving and listens to their customers wants and needs.

Sales and Operations Manager

I can confirm that I have recently seen a better effort and that front and am always looking to leverage the most advanced technology to our advantage.

It's set up perfectly for all moving and storage needs.

Sales and Dispatch

Customer Experience

Email and Text Communication

User Interface

Client Tracking

Setup

Performance and Speed

Scheduling

11-50

Self-Employed

SmartMoving Software

Access Controls/Permissions

Alerts/Notifications

Appointment Scheduling

Assignment Management

Commenting/Notes

Data Import/Export

Email Management

Email Templates

Event Triggered Actions

Kanban Board

Lead Scoring

Live Chat

Mobile Access

Mobile App

Process/Workflow Automation

Reporting/Analytics

Sales Pipeline Management

Search/Filter

Task Management

Proprietary

Basic

BUSINESS OWNER

So I decided in 2024 that would be my year to really excel and take my company to the next level since I was growing quickly and really had no real set organization as far as providing quotes for my clients or keeping track of my crews productivity through out each month other than handwritten docs and quote templates that I created my self to provide to customers!

The only issue so far is some scheduling organization and layout of the calendar, but a customization issue, rather than functionality.

General manager

I've worked in the moving and storage industry for a decade and have used several other types of moving software, and Chariot is hands down the best from a functionality standpoint, customer service, and scalability.

They allow for constant feedback and they deliver or tell me where it is on the timeline.

After a ton of research and phone calls with different software companies I was still really uneasy about the process of switching over to a software that I knew would be beneficial for my every day task with the company. Until I came across Chariot Moving Software and decided I would give it one last shot and submitted my info for a phone call!

Business and Operations Manager

Every now and then there are some small system errors but they always fix them or figured them out quick enough.

No mobile app make things a little harder for admins on mobile devices.

My office staff loves the streamlined system, which ultimately creates more time for us to take care of day to day operations.

I have had absolutely zero issues with chariot, and since using them my sales have increased, and that is because I am able to reach my customers promptly and more efficiently.

It's been a pleasure to work with Chariot for our office, movers and business.

I feel like there are a lot of button to click to get to specific information. As I become ore familiar with the interface the less of an issue this is.

Manager of Operations and Finance

We can perform every aspect of our operations through Chariot and syncs to our accounting program allowing for an accurate set of books.

Anytime we have a question they respond very quickly with answers.

Many new features being added consistently to continue to elevate their software.

I know this is something currently in the works, but more more filtering settings with current reporting/analytics.

Chariot, and their team members are top notch!

Monthly payments are preferred, especially if purchasing a Chariot during the winter season.

Founder / Owner

With our previous software we either had to use Quickbooks, or had to manually make invoices internally within the same software (and the way it "Linked" itself to the job was complicated).

We primarily appreciate their request for feedback and how they are able to prioritize the needs of our company, really taking a vested interest in the tools WE need to be successful, rather than giving just a generic website that either works or doesn't.

I definitely have a lot of trust in this company being one of the next top software companies because of their customer service, smart and communicative development team & ability to take feedback and ideas from their clients seriously.

Chariot's customer service is the best we have experienced, and we have used several different moving CRMs.

However, it would be nice to be able to more fully utilize the software for our payroll purposes.

They always respond quickly to our inquiries, which means a lot.

Booking Manager

Excellent, one of the best CRMs I've worked with.

SmartMoving vs Chariot Comparison (2026)

SmartMoving

Chariot

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