SmartMoving vs Chariot

Supermove

MoversTech

Chariot

Chariot is a cloud-based software designed to help moving and storage businesses create work schedules, record end-to-end transactions, and gain insights into operational processes through a centralized dashboard.

Ditch all the paperwork and grow revenue with Supermove  - The easiest-to-use moving software on the market. Our all-in-one solution allows you to power your entire business digitally.

MoversTech CRM is a cloud-based CRM system for moving companies that offers several features including organizing leads, streamlining dispatch, automating finances, generating documents, resolving claims, and getting detailed reports.

Office Manager

I don't like that we can't add photos to the quote our customers see.

Owner

The customer as a problem customer directly in their profile instead of job dependent.

Also, I really like the responsiveness of the support team.

General Manager

Achieve peak profitability with the top-rated, all-in-one moving software and CRM.

Accounting Integration

Activity Dashboard

Activity Tracking

Billing & Invoicing

Calendar Management

Claims Management

Commercial Moves

Communication Management

Customer Database

Customizable Branding

Customizable Reports

Digital Signature

Dispatch Management

Document Management

Electronic Payments

Electronic Signature

Employee Management

Estimating

Fleet Management

For Moving Companies

Inventory Management

Inventory Tracking

Invoice Management

Job Costing

Job Management

Job Scheduling

Job Tracking

Lead Management

Local Moves

LTL/Shared Truckload

Mobile Alerts

Multi-Location

QuickBooks Integration

Quotes/Estimates

Real-Time Data

Real-Time Monitoring

Real-Time Notifications

Reporting & Statistics

Route Management

Self Service Portal

Status Tracking

Storage Management

Third-Party Integrations

Workflow Management

Work Order Management

SmartMoving

Web-based

iPad

Android

iPhone

Movegistics CRM

Network Leads

MoversSuite

Kickserv

Speedy Inventory

Growth

Onwer

The automated billing system, customizable digital forms, and state-compliant documents ensure that we stay organized and legally compliant.

The storage management tools, including automated recurring billing and real-time storage reports, have streamlined our storage operations.

Estimator

It allows me to do my work with professionalism, knowing that I am providing our customers with an accurate and high quality estimate.

moving coordinator

the order of items inside the inventory, for example, if you type in "hd" to place a tv into the inventory, you have to click on the size of the tv but when you see the options it's in random order instead of simply "30 inch and under,30-39inch,40-49 inch etc" instead it's just all over the place, so

The ability to take inventory on-site using a tablet has made our estimation process much more efficient and accurate.

Operations Manager

being able to add pictures on the field to attach to specific jobs and the storage functions.

Sales

Even our customers are able to use it and many of them stress they're 'no good' on computers, but I'm always able to walk them through their end of things (to sign the estimate/place deposit etc..) just overall customer/user friendly software.

Director of Operational Support

Lack of customization, in alot of areas, seems like a lot of it is dumbed down and lacks user ability to custimize.

It has improved our efficiency, enhanced our customer service, and provided us with valuable insights into our operations.

SmartMoving is moving software designed by people who truly understand the industry and they are constantly working on upgrades from real users.

Auto Pricing, automatic email reminders, ability to message from system.

I wish that with multiple branches there was a way that a manager at "Branch A" would not be able to see or make changes to "Branch B"

It's a one-stop-shop for streamlining operational and sales workflow efficiencies.

I suppose the only negative is if it's running slowly - but that's so rare and if there is a problem, they always put out a banner acknowledging the issue which they're always quick to resolve.

Sales and Operations Lead

For years this has really helped us grow our business without having to worry so much about the back end or trying to produce information manually.

Would like the ability to have email replies go into individual email inbox.

That it has all you need for booking and tracking clients info

Business Development Manager

The quote calculator is second-to-none and their customer contact module is very robust too complete with templates to use for email and text communications.

Overall, the software has enabled us to focus more on growing our business rather than managing day-to-day tasks.

President

Lack of integration API's I wish it could link with other software applications easier

We have had loved being able to communicate with the crews job details straight from the estimators notes.

The ability to create multiple tariffs is super cool too

When having multiple dispatch locations there is some confusion when assigning jobs.

There are times that the software tends to be slow or the calculations are off.

I like the customer support and the hourly rate estimation features

President, Business Development

As long as you use the features available, it will help keep your moving business truckin' along.

Sales Marketing

It's a way better user experience both for your sales operations and dispatch, but most importantly for your customers!

Sales Relocator

When it runs a bit slow or has glitching moments.

SmartMoving does not offer a per items pricing structure.

Operator

It requires laborious scrolling and entry for each item, as opposed to being able to submit a simple text list of inventory.

I love the capability of all the features and the customization that they offer.

Director

We like how it makes the estimates for each move.

I've been with SmartMoving for 5 years now, and have gotten so much more efficient with sales particularly, but also dispatch.

It's set up perfectly for all moving and storage needs.

Claims Manager

Business is run efficiently thanks to the tools which makes our process a cinch!

Manager

The software is custom made for moving companies.

What used to take our sales team hours to do now takes only a few minutes.

Moving Coordinator

It has been really easy to use, I love the many different features and the capability that customers have to make their payments without having to through another 3rd party

Dispatcher

I dont really like when the app is slow beacuse if takes for ever to load .

Customer Care

I like how everything you need is right there in front of you - all the information you need is organized into easy-to-use tabs.

Lead Sales Executive

long distance isnt as strong as id like it for my team and shippers

With some manual adjustments it has always fit the bill and we wouldn't operate with it.

Estimator and Administrative Assistant

Organized and easy to navigate jobs, leads, reports, accounting, etc.

Member

The volume we are doing now would not be possible with our old software.

This software has been a reliable workhorse for our company since switching after nearly 2 years with Moverbase.

Its not cheap at all and the prices have gone up significantly since I got my first demo.

Owner and CFO

so it is all in one and there is not a need to integrate with other systems.

Sales and Dispatch

Performance and Speed

User Interface

Customer Signatures

Customization

Email and Text Communication

Customer Support

Scheduling

Customer Experience

Small Business

Freelancers

SmartMoving Software

Quickbase

Quickbase is a low-code application platform for dynamic work and complex project management. It allows teams to build custom applications without extensive coding, connecting information, processes, and people across business functions. It offers solutions for project management, resource optimization, workflow automation, and field service management, with features like integrations, mobile access, and real-time insights to help organizations manage work from start to finish.

Access Controls/Permissions

Alerts/Notifications

Appointment Scheduling

Assignment Management

Commenting/Notes

Data Import/Export

Email Management

Email Templates

Event Triggered Actions

Kanban Board

Lead Scoring

Live Chat

Mobile Access

Mobile App

Process/Workflow Automation

Reporting/Analytics

Sales Pipeline Management

Search/Filter

Task Management

Proprietary

Basic

BUSINESS OWNER

So I decided in 2024 that would be my year to really excel and take my company to the next level since I was growing quickly and really had no real set organization as far as providing quotes for my clients or keeping track of my crews productivity through out each month other than handwritten docs and quote templates that I created my self to provide to customers!

The only issue so far is some scheduling organization and layout of the calendar, but a customization issue, rather than functionality.

Managing Member

The things that I run into on occasion are easily worked around or Chariot does an update that addresses it.

General manager

I've worked in the moving and storage industry for a decade and have used several other types of moving software, and Chariot is hands down the best from a functionality standpoint, customer service, and scalability.

They allow for constant feedback and they deliver or tell me where it is on the timeline.

After a ton of research and phone calls with different software companies I was still really uneasy about the process of switching over to a software that I knew would be beneficial for my every day task with the company. Until I came across Chariot Moving Software and decided I would give it one last shot and submitted my info for a phone call!

Business and Operations Manager

Every now and then there are some small system errors but they always fix them or figured them out quick enough.

No mobile app make things a little harder for admins on mobile devices.

Taking processes that we had into one platform.

We are unable to to find any fault or complaint about the Chariot system and their employees.

Coming from all pen and paper processes to 100% digital.

The Chariot system is amazing, lightning fast and absolutely loaded with fantastic features.  

It's been a pleasure to work with Chariot for our office, movers and business.

The Chariot system is very easy to operate on the business and the customer end.

I feel like there are a lot of button to click to get to specific information. As I become ore familiar with the interface the less of an issue this is.

Manager of Operations and Finance

We can perform every aspect of our operations through Chariot and syncs to our accounting program allowing for an accurate set of books.

Anytime we have a question they respond very quickly with answers.

The updates that they have made and are continuing to improve on are excellent.

Many new features being added consistently to continue to elevate their software.

Chariot, and their team members are top notch!

Monthly payments are preferred, especially if purchasing a Chariot during the winter season.

SmartMoving vs Chariot Comparison (2026)

SmartMoving

Chariot

Overview

Video & Screenshots

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User reviews

Key features

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Alternatives