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SMS Valet Logo

Parking management system for hotels, malls & hospitals

Table of Contents

SMS Valet - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: November 2025

SMS Valet overview

What is SMS Valet?

SMS Valet is a cloud-based valet solution designed to help hospitals, hotels, residential communities, and malls manage parking spaces for guests. Key features include vehicle check-ins, instant messaging, electronic validation, surveys, real-time sales tracking, reporting, and digital payments.

The application allows staff members to collect visitors' mobile numbers, assign numbers to reusable plastic key tags, and send welcome text messages with pick-up instructions upon arrival. Guests can make vehicle retrieval requests via the links provided in text messages, and make payments using a mobile device. Plus, the solution lets marketers handle advertisements by embedding video links for upcoming events, shopping discounts, or promotions, in order to enhance selling opportunities for brands.

SMS Valet comes with a damage reporting feature, which helps users capture and note pre-existing vehicle damages with time, date stamp, and color indicators on guest tickets. Administrators can use the self service portals to monitor the number of cars checked-in, view customer survey results, and generate employee shift reports. The solution also enables hospitals to collect visitor feedback, evaluate patient satisfaction, and gain insight into facility operations.

Starting price

99 /
per month

Alternatives

with better value for money

SMS Valet’s user interface

Ease of use rating:

SMS Valet reviews

Overall rating

4.8

/5

17

Positive reviews

94

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.12/10
Rating distribution

5

4

3

2

1

15

1

0

1

0

Pros
“The ease in which to use the program. I love having the ability to tailor the software to what works best and easier for our team.”
BL

Bruce L.

Valet Manager

“It is easy to use and train to. The reporting features are robust and fulfill our needs.”
ML

Marc L.

Director of Rooms

“I've been very happy with the product and the team standing behind it. I've called support before and was greeted by the CEO.”
TM

Tylar M.

owner

Cons
“If there was one thing missing it would definitely be the lack of the iOS app. I know the Apple store royalties are not completely fair.”
AT

Austin T.

Senior Operations Manager

“If there's one thing that's missing, it's the absence of an iOS app. I'm aware that Apple's retail royalties aren't entirely equitable.”
IM

Israel M.

Director

“Because of this kind of industry I am in we need to work in bulk it's that bad.”
IM

Israel M.

Director

Who uses SMS Valet?

Based on 17 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Hospitality
Consumer Services
Hospital & Health Care
Accounting
Others

Use cases

- Not enough reviews
-
-
-
-
-

SMS Valet's key features

Most critical features, based on insights from SMS Valet users:

Reporting/Analytics
Custom vehicle owner alerts
Parking access control
Revenue management
Credit card processing
Event management

All SMS Valet features

Features rating:

Damage tracking
Electronic payments
Loyalty program
Parking management
Payment processing
Real-Time data
Receipt management
Self service portal

SMS Valet alternatives

SMS Valet logo

Starting from

99

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Starting from

R$

90

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
ParkIt logo

Starting from

124.99

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

SMS Valet pricing

Value for money rating:

Starting from

99

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about SMS Valet price and value

Value for money rating:

To see what individual users think of SMS Valet's price and value, check out the review snippets below.

“The ease in which to use the program. I love having the ability to tailor the software to what works best and easier for our team.”
BL

Bruce L.

Valet Manager

“It is easy to use and train to. The reporting features are robust and fulfill our needs.”
ML

Marc L.

Director of Rooms

SMS Valet support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Phone Support
24/7 (Live rep)

Training options

Live Online
In Person
Documentation

SMS Valet FAQs

Q. What type of pricing plans does SMS Valet offer?

SMS Valet has the following pricing plans:
Starting from: $99.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of SMS Valet?

SMS Valet has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does SMS Valet support?

SMS Valet supports the following languages:
English


Q. Does SMS Valet support mobile devices?

SMS Valet supports the following devices:
Android, iPad, iPhone


Q. Does SMS Valet offer an API?

No, SMS Valet does not have an API available.


Q. What level of support does SMS Valet offer?

SMS Valet offers the following support options:
Knowledge Base, Email/Help Desk, Phone Support, 24/7 (Live rep)

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