SMS Valet Pricing, Features, Reviews & Comparison of Alternatives

SMS Valet

Parking management system for hotels, malls & hospitals

4.83/5 (6 reviews)

SMS Valet overview

What is SMS Valet?

SMS Valet is a cloud-based valet solution designed to help hospitals, hotels, residential communities, and malls manage parking spaces for guests. Key features include vehicle check-ins, instant messaging, electronic validation, surveys, real-time sales tracking, reporting, and digital payments.

The application allows staff members to collect visitors' mobile numbers, assign numbers to reusable plastic key tags, and send welcome text messages with pick-up instructions upon arrival. Guests can make vehicle retrieval requests via the links provided in text messages, and make payments using a mobile device. Plus, the solution lets marketers handle advertisements by embedding video links for upcoming events, shopping discounts, or promotions, in order to enhance selling opportunities for brands.

SMS Valet comes with a damage reporting feature, which helps users capture and note pre-existing vehicle damages with time, date stamp, and color indicators on guest tickets. Administrators can use the self service portals to monitor the number of cars checked-in, view customer survey results, and generate employee shift reports. The solution also enables hospitals to collect visitor feedback, evaluate patient satisfaction, and gain insight into facility operations.
www.smsvalet.com

Pricing

Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
SMS Valet screenshot: SMS Valet welcome messagesKeep It Simple with SMS Valet® by TEZSMS Valet screenshot: SMS Valet damage reportingSMS Valet screenshot: SMS Valet phone payment

SMS Valet reviews

Excellent
5

Very good
1

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.7
  4.7
  4.8
  4.8
Bruce Loyd

SMS Valet review

Used daily for 2+ years
Reviewed 2019-09-11
Review Source: Capterra

For myself and our team SMS Valet has been a game changer! We are starting year 5 of using the service and I don't want to even think about running The Valet without the software. It has given us an opportunity in The Great North West to separate ourselves from other Valet companies.

Pros
The ease in which to use the program. I love having the ability to tailor the software to what works best and easier for our team.

Cons
When the system gets overloaded and it slows things down for us in the car check in process. This happens few and far between. The company does a good job of alerting you when there is a issue.

Response from TEZ


Thanks for the review, Bruce. We're thrilled to be a game-changing partner.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ben Flaherty

Great Product!

Used daily for 2+ years
Reviewed 2019-08-13
Review Source: Capterra

We have been using the system for 2 years now and ourselves and our clients have been very satisfied with the level of service and reporting it provides.

Pros
Better customer interaction and experience. Allows us to manage and audit our accounts better.

Cons
Not ideal for high volume accounts. Takes more staff and labor to manage the system.

Response from TEZ


Fantastic! Thanks for the awesome review, Ben.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Robert Ivory

Review for SMS valet system

Used daily for 2+ years
Reviewed 2019-08-04
Review Source: Capterra

Pros
In the hotel industry, it help our valet team in gauge guest and help build relationship.

Cons
Software glitches. When the team is unable to connect and process payments or update room number.

Response from TEZ


Thanks for the review, Robert. We're thrilled to help you engage better with your hotel guests. We're continually pushing updates to the platform so if your team has any further issues, let us know.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Greg Edwards

So East to use

Used daily for 2+ years
Reviewed 2019-08-10
Review Source: Capterra

We really like giving our customers the ability to let us know in advance - that they are ready to depart. Really helps us in our efficiency running the operation.

Pros
At first, my guys all believed it would slow us down at the curb. But not at all - once they all got used to it.

Cons
not everyone has a cell phone - but they have a great alternative - reusable plastic cards that work great.

Response from TEZ


Thanks for the 5-star review, Greg. Much appreciated.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Andrew Pringle

Game Changer!

Used daily for 2+ years
Reviewed 2019-08-12
Review Source: Capterra

We have used SMS as a high percentage sales tool for gaining client confidence and easy real time and historical data to track everything from labor runs to tips on credit cards. The feedback from the survey feature is worth every penny!

Pros
Refining the parking process and payment platforms

Cons
As with all software there are minor glitches from time to time

Response from TEZ


Thanks for the great review! Thrilled to partner with you.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

SMS Valet pricing

Pricing options
Subscription
View Pricing Plans

Contact TEZ for pricing details

SMS Valet features

Electronic Payments

API (170 other apps)
Accounting Integration (100 other apps)
Activity Dashboard (166 other apps)
Activity Tracking (102 other apps)
Automatic Notifications (126 other apps)
Billing & Invoicing (144 other apps)
Calendar Management (107 other apps)
Customer Database (98 other apps)
Customizable Reporting (119 other apps)
Data Import/Export (114 other apps)
Document Management (98 other apps)
Inventory Management (138 other apps)
Inventory Tracking (107 other apps)
Invoice Management (134 other apps)
Quote Management (90 other apps)
Reminders (105 other apps)
Reporting & Statistics (201 other apps)
Search Functionality (109 other apps)
Third Party Integration (131 other apps)

Videos and tutorials

Additional information for SMS Valet

Key features of SMS Valet

  • Check-In/Out
  • Custom Vehicle Owner Alerts
  • Damage Reporting
  • Damage Tracking
  • Payment Processing
View All Features