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SMS Valet
5
15
4
1
3
0
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Parking management system for hotels, malls & hospitals
Table of Contents
SMS Valet - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
SMS Valet overview
What is SMS Valet?
SMS Valet is a cloud-based valet solution designed to help hospitals, hotels, residential communities, and malls manage parking spaces for guests. Key features include vehicle check-ins, instant messaging, electronic validation, surveys, real-time sales tracking, reporting, and digital payments.
The application allows staff members to collect visitors' mobile numbers, assign numbers to reusable plastic key tags, and send welcome text messages with pick-up instructions upon arrival. Guests can make vehicle retrieval requests via the links provided in text messages, and make payments using a mobile device. Plus, the solution lets marketers handle advertisements by embedding video links for upcoming events, shopping discounts, or promotions, in order to enhance selling opportunities for brands.
SMS Valet comes with a damage reporting feature, which helps users capture and note pre-existing vehicle damages with time, date stamp, and color indicators on guest tickets. Administrators can use the self service portals to monitor the number of cars checked-in, view customer survey results, and generate employee shift reports. The solution also enables hospitals to collect visitor feedback, evaluate patient satisfaction, and gain insight into facility operations.
SMS Valet’s user interface
SMS Valet reviews
Overall rating
4.8
/5
17
Positive reviews
94
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.94/10
5
4
3
2
1
15
1
0
1
0
Who uses SMS Valet?
Based on 17 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
SMS Valet's key features
Most critical features, based on insights from SMS Valet users:
All SMS Valet features
Features rating:
SMS Valet alternatives
SMS Valet
Starting from
99
Per month
SecurePark
Starting from
No pricing info
ParkIt
Starting from
124.99
/user
Per month
Ballparc
Starting from
159
Per month
SMS Valet pricing
Value for money rating:
Starting from
99
Per month
User opinions about SMS Valet price and value
Value for money rating:
SMS Valet support options
Typical customers
Platforms supported
Support options
Training options
SMS Valet FAQs
Q. Does SMS Valet support mobile devices?
SMS Valet supports the following devices:
iPhone, Android, iPad
Q. What level of support does SMS Valet offer?
SMS Valet offers the following support options:
Knowledge Base, Email/Help Desk, Phone Support, 24/7 (Live rep)