Xtime vs CDK Global

Fishbowl

AutoManager

DaySmart Appointments

Dealertrack DMS

Auto/Mate

ERA-IGNITE

Compare Xtime and CDK Global based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Designed with simplicity and efficiency in mind, Fishbowl’s complete manufacturing and inventory management solution transforms the inventory process and uses automation to help growing businesses make strategic and precise decisions based on real-time data and cut costs.

Since 2001, DaySmart Appointments (formerly AppointmentPlus) has been a trusted provider of cloud-based appointment scheduling software. Our powerhouse online booking, payment, and communication platform is the preferred choice for thousands of businesses of all sizes.

AutoManager is a dealer management suite that includes DeskManager, WebManager, & AutomotiveCRM.

Xtime is the leading software solution for automotive dealer service departments,?driving retention and revenue with technology and industry experts that help dealers meet changing customer expectations.

Appointment Management

For Automotive Dealerships

Inventory Management

Maintenance Scheduling

Reporting/Analytics

Scheduling

Service Department

Service History

Xtime

Android

Web-based

iPad

iPhone

Marketing Manager

I love the way that every aspect of the Xtime suite compliments each other. Recapturing declined services has never been easier, thanks to Inspect and Invite.

We love how easy the system is to use for our BDC team as well as our customers. Very happy with the support if we ever need help.

BCD Team Lead

Xtime has an awesome training course that makes getting started with Xtime very easy. Their customer support team is very knowledgeable and always very fast and helpful with problem solving.

Brilliant software that integrates perfectly with your DMS.

Does not always integrate with DMS software and you will not know if this happened until it is a major problem.

HR Manager

We are able to quickly identify areas for improvement and resolve customer concerns rapidly.

Technicians request for parts was not going through because of a connectivity issue but an error was not returned so parts were not ordered and customers had to wait additional time.

Director of Marketing

Xtime allows our website visitors to schedule service. It does what it's supposed to do, and seems to be the most robust solution in the automotive space.

BDC Directore

Very nice to use with appointment coordinators.

Administration

I am the receptionist but help with service bookings when our service department is busy. One quick training session and I can easily book customers.

Service Administrator

The setup is a little difficult and complicated.

Service Adivsor/Dispatcher

As an employee, it was quite frustrating to have systems that worked be taken away to be replaced by something that kind of did the same job but not as well.

Xtime screenshot

Large Enterprises

Mid Size Business

Small Business

Auto/Mate is a cloud-based dealer management system designed for independent used car dealerships which provides tools for vehicle evaluation, inventory management, deal structuring, collections management, task automation,accounting system integration, report customization, and more

ERA-IGNITE is a dealership management system (DMS) designed to help automotive dealers manage accounting, sales, inventory tracking, maintenance of parts, and other operations via a unified portal. The platform enables organizations to handle role-based permissions, allowing authorized users to reverse or adjust transactions.

Dealertrack DMS is the end-to-end software solution that streamlines operations. Finding efficiencies in internal operations is more important than ever. Dealertrack DMS is the easiest-to-use management solution in the business. Find new ways to cut costs in financials, HR and compliance to be more

CDK delivers unified, secure dealership software solutions for automotive dealerships that need to manage Sales, Service, Parts, Inventory, Accounting and customer engagement in one place. 

Accounting

Contact Database

Contact Management

Document Management

Financing Management

Forecasting

Interaction Tracking

Lead Management

Lease Tracking

New Car Dealer

Sales Floor Management

Used Car Dealer

CDK Global

Windows

owner

I have offered to talk to the developers about "how" something should flow - but they never discuss what we want the system to do. This was a terrible mistake.

IT Director

Sometimes it is a pain working with support as you will wait for a very long time with no responses. Also adding new functions for a user can be a pain if you don't know the exact code.

Controller

This program/company is obviously a long time, solid option for dealerships. Great support, easy to call and get help.

SHOP OPERATION MANAGER

The platform works pretty well with other software like wi advisor and standalone kiosk so integration of other software appears to be easy which is helpful.

Internet Sales director

The customer support has been great. He's answered every question promptly and I'd highly recommend his service to anyone.

Security Officer

When I selected the customer, a random error prevented me from saving it due to an incorrect entry I couldn't overwrite.

Internet Manager

Ease of use once you do a bit of training, easy to setup the way I like.

Digital Operations Director

Great piece of software, offers more functionality than other CRMs at the same cost.

SEO Specialist

Exiting out of the application is the best part of CDK.

BDC MGR

ELEAD CRM integrates very well from CDK DMS. It has useful features like fully customizable templates, Google Maps and phone number reverse lookup.

Office Manager

I find everything in there easy to navigate and run. Especially the ability to customize the desktops to open the tabs you need each day.

I would recommend because it is inexpensive and customer service is very fast.

Service Writer

I have always like the way the system is produced from the Service personnel's prospective & The way  CDK tries to customize the product for each of the specific user's or Locations.

Finance Manager

CDK Global is so much easier to use than the competition. It is packed with features and is user friendly.

Service BDC Manager

The benefits we've seen is being able to access a customer's information at the click of a button.

Marketing

The support team is halfway decent at helping most of the time.

Whenever we have a problem it takes far too long for people to return our calls and emails and it seems to take quite a long time to get a solution after contact is made.

Internet director

Very easy to use and navigate. Can keep track of calls and messages in one place.

Xtime vs CDK Global Comparison (2026)

Xtime

CDK Global

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives