App comparison
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Arena
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Group Live Chat Platform
Arena Alternatives & Competitors (2026)
Top 3 free alternatives
LiveChat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The AI-First Platform to Support Customers and Boost Sales
0.2
Value for money
Starting price
0.2
Functionality
Real-Time Chat
5/5
Visual Analytics
5/5
Contact Management
5/5
Top Features
Real-time Consumer-facing Chat
5/5
Moderation
5/5
Real-Time Reporting
5/5
emfluence Marketing Platform
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Built for marketers. Backed by humans.
0.4
Value for money
Starting price
0.1
Functionality
Social Marketing
5/5
Multi-Channel Marketing
5/5
Email Marketing
5/5
Top Features
Real-time Consumer-facing Chat
5/5
Moderation
5/5
Real-Time Reporting
5/5
Adobe Workfront
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online Enterprise Work Management Software
0.1
Value for money
No pricing info
Starting price
Functionality
Email Management
5/5
Task Tagging
5/5
Data Visualization
5/5
Top Features
Real-time Consumer-facing Chat
5/5
Moderation
5/5
Real-Time Reporting
5/5
Ringover
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
100% cloud phone for startups and SMEs
0.2
Value for money
Starting price
0.3
Functionality
Queue Management
5/5
Call Whispering
5/5
Live Chat
5/5
Top Features
Real-time Consumer-facing Chat
5/5
Moderation
5/5
Real-Time Reporting
5/5
Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
0.1
Value for money
Starting price
Functionality
Offline Form
5/5
Online Forms
5/5
Inbox Management
5/5
Top Features
Real-time Consumer-facing Chat
5/5
Moderation
5/5
Real-Time Reporting
5/5
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
0.4
Value for money
Starting price
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Real-time Consumer-facing Chat
5/5
Moderation
5/5
Real-Time Reporting
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Premium live chat software
0.2
Value for money
Starting price
0.2
Functionality
Transcripts/Chat History
5/5
Reporting/Analytics
5/5
Proactive Chat
5/5
Top Features
Real-time Consumer-facing Chat
5/5
Moderation
5/5
Real-Time Reporting
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Engage your audience with better video communication
0.1
Value for money
Starting price
0.1
Functionality
File Sharing
5/5
Host Controls
5/5
Video Streaming
5/5
Top Features
Real-time Consumer-facing Chat
5/5
Moderation
5/5
Real-Time Reporting
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based conversational commerce suite for consumer brands
Value for money
Starting price
0.1
Functionality
Support Ticket Management
5/5
Real-Time Notifications
5/5
Real-time Consumer-facing Chat
5/5
Top Features
Real-time Consumer-facing Chat
5/5
Moderation
5/5
Real-Time Reporting
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Webcasting solutions that inspire and connect audiences
0.4
Value for money
Starting price
0.3
Functionality
Recording
5/5
Live Streaming
5/5
Transcripts/Chat History
5/5
Top Features
Real-time Consumer-facing Chat
5/5
Moderation
5/5
Real-Time Reporting
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Most powerful, all-in-one solution for community engagement.
0.1
Value for money
Starting price
Functionality
Discussions/Forums
5/5
Reporting/Analytics
5/5
Recurring/Subscription Billing
5/5
Top Features
Real-time Consumer-facing Chat
5/5
Moderation
5/5
Real-Time Reporting
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Video Editing Platform
Value for money
No pricing info
Starting price
Functionality
Video Streaming
5/5
Event Scheduling
5/5
Third-Party Integrations
5/5
Top Features
Real-time Consumer-facing Chat
5/5
Moderation
5/5
Real-Time Reporting
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Data collection platform for small to large businesses
0.3
Value for money
Starting price
0.1
Functionality
Personalization
N/A
Web Data Extraction
N/A
Information Governance
N/A
Top Features
Real-time Consumer-facing Chat
5/5
Moderation
5/5
Real-Time Reporting
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Advocate marketing for brands
0.2
Value for money
Starting price
Functionality
Referral Tracking
5/5
Loyalty Program
5/5
Discussions/Forums
5/5
Top Features
Real-time Consumer-facing Chat
5/5
Moderation
5/5
Real-Time Reporting
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled virtual assistant solution
0.2
Value for money
Starting price
0.2
Functionality
Transfers/Routing
N/A
AI/Machine Learning
N/A
Autoresponders
N/A
Top Features
Real-time Consumer-facing Chat
5/5
Moderation
5/5
Real-Time Reporting
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer journey mapping tools for market researchers
0.7
Value for money
No pricing info
Starting price
0.2
Functionality
Mobile Survey
N/A
Survey Sample Management
N/A
Campaign Analytics
N/A
Top Features
Real-time Consumer-facing Chat
5/5
Moderation
5/5
Real-Time Reporting
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Learning Commerce Platform
0.1
Value for money
No pricing info
Starting price
0.1
Functionality
Content Library
5/5
Course Authoring
5/5
Surveys & Feedback
5/5
Top Features
Real-time Consumer-facing Chat
5/5
Moderation
5/5
Real-Time Reporting
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered platform for surveys, forms, and market research
0.1
Value for money
Starting price
0.2
Functionality
Text Fields
5/5
Text Analysis
5/5
SMS Messaging
5/5
Top Features
Real-time Consumer-facing Chat
5/5
Moderation
5/5
Real-Time Reporting
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Powerful, self-serve product analytics.
0.1
Value for money
Starting price
0.1
Functionality
User Interaction Tracking
5/5
Customer Journey Mapping
5/5
Activity Dashboard
5/5
Top Features
Real-time Consumer-facing Chat
5/5
Moderation
5/5
Real-Time Reporting
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Website creation and publishing platform
0.3
Value for money
Starting price
0.2
Functionality
Email Marketing
5/5
CRM
5/5
Post Scheduling
4.8/5
Top Features
Real-time Consumer-facing Chat
5/5
Moderation
5/5
Real-Time Reporting
5/5