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Arena

Group Live Chat Platform

Arena - 2025 Pricing, Features, Reviews & Alternatives

Table of Contents

What is Arena?

With Arena you can create live group chat rooms for anything. Lives, streaming, events, news and more. Embedding our widgets you will be able to engage audiences.

Is possible use Arena as no-code platform. For instance, if your are using a WordPress CMS you only need install our plugin, choose where you want your live group chat room and customize to match with your website design.

Inviting your team you can engage with your visitors and moderate discussion automatically with language filters, control users, spam control and also use a shadow banning function.

Arena supports devices from desktop to mobile with a amazing and suitable UX, including Google AMP. Also supports 17 languages and counting.

The platform enables users to create an unlimited number of chat rooms for any website on any internet-enabled device, including desktop and mobile. A central dashboard provides a complete view of all chat room activity, users and data stats.

Benefits of using Arena

Engage your audience with powerful experiences: Allow visitors to stay longer on your website by providing a premium digital experience through live chats, live blogging, and audience-generated content areas.

Increase your website’s traffic and audience: By focusing on user experience, you’ll attract more people, engage your audience, and increase your site views.

Turn engagement into revenue: Make your website monetizable with advertising and increase conversion, turning visitors into customers.

Free your company from social media: Invest in your proprietary platform and build relationships with your audience without relying on rules and algorithms that change all the time.

Starting from

Per month

Alternatives with better value for money

Arena's key features

Most critical features, based on insights from Arena users:

Mobile Access

4.7

(9)

Real-time Consumer-facing Chat

5.0

(9)

Website Visitor Tracking

3.4

(7)

Moderation

5.0

(2)

Activity Dashboard

4.0

(2)

Reporting & Statistics

0.0

(0)

All Arena features

Features rating:

4.3

(21)

Preview Functionality

4.0

(1)

Post Management

4.0

(1)

Widgets

(0)

Real-time Conversations

(0)

Real-time Broadcasting

(0)

Real-Time Analytics

(0)

Publish Scheduling

(0)

Post Scheduling

(0)

One-to-One Messaging

(0)

Multiple Data Sources

(0)

Multimedia Support

(0)

Multi-Language

(0)

Multi-Channel Data Collection

(0)

Multi-Channel Communication

(0)

Multi-Channel Campaigns

(0)

Live Streaming Production

(0)

Live Chat

(0)

Lead Qualification

(0)

Lead Capture

(0)

Keyword Filtering

(0)

Image Library

(0)

Human Handover

(0)

Website Analytics

(0)

Web Traffic Reporting

(0)

Visual Analytics

(0)

User Management

(0)

Third-Party Integrations

(0)

Text Analysis

(0)

Tagging

(0)

Surveys & Feedback

(0)

Survey/Poll Management

(0)

Social Media Streaming

(0)

Social Media Monitoring

(0)

Social Media Integration

(0)

Single Sign On

(0)

SEO Management

(0)

Sentiment Analysis

(0)

Reporting/Analytics

(0)

Real-Time Updates

(0)

Real-Time Reporting

(0)

Real-Time Notifications

(0)

Real-Time Monitoring

(0)

Real-Time Data

(0)

Customer Database

(0)

Conversion Tracking

(0)

Content Publishing Options

(0)

Content Management

(0)

Content Library

(0)

Content Creation

(0)

Contact Database

(0)

Communication Management

(0)

Chat/Messaging

(0)

Chat Transcript

(0)

Behavioral Analytics

(0)

Behavior Tracking

(0)

Automated Scheduling

(0)

Automated Publishing

(0)

Audience Targeting

(0)

Audience Engagement

(0)

Audience Analytics

(0)

API

(0)

Activity Tracking

4.0

(1)

Access Controls/Permissions

(0)

@mentions

(0)

Group Messaging

(0)

Group Management

(0)

GDPR Compliance

(0)

Filtering

(0)

Feedback Management

(0)

Engagement Tracking

(0)

Email Reminders

(0)

Email Marketing

(0)

Drag & Drop

(0)

Document Storage

(0)

Discussions/Forums

(0)

Data Visualization

(0)

Data Integration

(0)

Data Import/Export

(0)

Customizable Templates

(0)

Customizable Forms

(0)

Customizable Branding

(0)

Customer Segmentation

(0)

Customer Profiles

(0)

Customer Journey Mapping

(0)

Customer History

(0)

Arena awards

Blog

79/100

Arena alternatives

Arena

4.6

(21)

Starting from

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.3

Value for Money

4.4

Customer Support

4.6

Birdeye

4.7

(665)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.7

Features

4.6

Value for Money

4.5

Customer Support

4.6

CleverTap

4.4

(57)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.3

Features

4.4

Value for Money

4.1

Customer Support

4.3

HubSpot Marketing Hub

4.5

(6.1K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.3

Features

4.4

Value for Money

4.2

Customer Support

4.4

Arena pricing

Value for money:

4.4

Starting from

Per month

Flat Rate

Pricing details

Subscription

Free trial

Free plan

Pricing range

view pricing plans

Arena integrations (1)

Top integrations

WordPress

Arena support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

24/7 (Live rep)

Chat

Phone Support

Email/Help Desk

Knowledge Base

FAQs/Forum

Training options

Live Online

Documentation

In Person

Webinars

Videos

Arena reviews

Overall rating

4.6

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.24/10

Rating distribution

Pros

It's especially important that these widgets are embeddable and easily customized. Better yet, the company has been VERY responsive to feedback.

Jake G.

CEO

Great, have used the Live Blog for more than 10 events coverage and it has been awesome.

Mladen A.

Owner

We have seen increased engagement through Arena Chat, which is largely thanks to the help of their support team that always jumps in quickly to help meet our needs.

Brooks H.

Assistant Director

Cons

That can be frustrating when we're live-streaming events only to find out we have to make adjustments.

Verified reviewer

Anonymity request

No option not to display the branding. Beushers believe they have to register in advance and therefore do not use chat.

Dennis D.

Project Manager

Analytics page consistently failed (was then told it wasn't an actual feature of the software which seemed to be miscommunicated from the very beginning if true).

Nick T.

Director

Read all reviews

Arena FAQs

Q. What type of pricing plans does Arena offer?

Arena has the following pricing plans:
Starting from: $349.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money

Q. Who are the typical users of Arena?

Arena has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business

Q. What languages does Arena support?

Arena supports the following languages:
English, Portuguese, French, Japanese, Spanish, Arabic, Chinese (Simplified), Croatian, Czech, Danish, Dutch, Estonian, Finnish, German, Greek, Hebrew, Hungarian, Icelandic, Indonesian, Italian, Kazakh, Korean, Latvian, Lithuanian, Malay, Polish, Romanian, Russian, Serbian (Cyrillic), Serbian (Latin), Slovak, Slovenian, Swedish, Thai, Turkish, Ukrainian, Vietnamese

Q. Does Arena offer an API?

Yes, Arena has an API available for use.

Q. What other apps does Arena integrate with?

Arena integrates with the following applications:
WordPress

Q. What level of support does Arena offer?

Arena offers the following support options:
24/7 (Live rep), Chat, Phone Support, Email/Help Desk, Knowledge Base, FAQs/Forum