Google Chat vs TigerConnect

Microsoft Teams

Telegram

Slack

Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

Telegram Messenger is a cloud-based mobile and desktop messaging platform supported by native apps on most popular operating systems and devices, allowing users or user groups to connect and conduct voice calls, send messages, multimedia and files of all types across an end-to-end encrypted service

Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

Google Chat is a communication software that helps businesses of all sizes and non-profit organizations collaborate on projects and tasks. It lets users set up virtual chat rooms and chat threads, track task progress, and create follow-up tasks on a centralized platform.

Alerts/Notifications

Calendar Sync

Collaboration Tools

Conferencing

Data Import/Export

File Sharing

Mobile Access

Progress Tracking

Real-Time Chat

Reminders

Screen Sharing

Search/Filter

Single Sign On

Task Management

Third-Party Integrations

Video Conferencing

Reviews for Google Chat come from a wide variety of industries, including education management (8% of reviewers), computer software (7%), and marketing and advertising (7%). The most frequent use case for Google Chat cited by reviewers is instant messaging & chat (78% of reviewers).

Users and use cases

Most users consider Google Chat’s value for money highly attractive since it is free with a Google account or Workspace subscription. Most reviewers indicate the lack of extra charges is practical, though some users say paid plans may not justify their cost.

Value for money

The Google Chat integrations most frequently cited by reviewers are: Gmail (an email management product rated 4.9 out of 5 for its integration with Google Chat), Google Calendar (a scheduling product, 4.7), and Google Meet (a meeting product, 4.8).

Integrations

Google Chat is a team communication program with key features that include real-time messaging, mobile access, alerts and notifications, file sharing, single sign-on, search and filter, and more.

Google Chat

Web-based

iPad

Android

iPhone

Discord

WhatsApp

Webex Suite

Spike

Flock

Microsoft Viva Engage

Workplace from Meta

Basecamp

Trello

Frequent glitches and crashes

I felt like there were too many bugs and the app crashed often.

36% of reviewers feel negative about Bugs and Issues. Some users report encountering various bugs, such as app crashes, glitches, and compatibility problems with related tools. Reviewers mention frustration with recurring software updates, occasional instability, and inefficiency caused by these technical issues. They indicate that these problems can disrupt workflow and require additional troubleshooting. Many users feel that the presence of unresolved bugs detracts from the overall reliability of the platform, especially when consistent performance is needed for business operations.

Connectivity and lag issues

Survey Programmer

The video calls lag a lot and we face many network issues and forced disconnection.

DevOps Engineer

They killed the Google Chat desktop application, and the web application has a habit of being slow and clunky.

75% of reviewers feel negative about Performance and Speed. Some users report frequent lag, slow loading times, and occasional freezing, especially when sharing large files or during video calls. Reviewers indicate that the platform is highly dependent on a strong internet connection, making it unreliable in areas with poor connectivity. They mention issues such as dropped calls, delayed messages, and the need to refresh the app when the connection flickers. Many users find these disruptions hinder communication and reduce overall efficiency during critical tasks.

Inconsistent notification experience

Self Employed

The notifications do not work despite me triple checking that my notifications are turned on.

61% of reviewers feel negative about Notification. Some reviewers find the notification system confusing and disruptive, with alerts that are either too frequent or easily missed. Users mention challenges with customizing notification settings, double notifications across devices, and missed messages due to unclear alerts. They indicate that notifications sometimes fail to appear or are delayed, causing them to overlook important conversations. Many express frustration with the lack of clarity and control over notification preferences, which can lead to missed or duplicated alerts during busy work periods.

Limited messaging features

Software engineer

Can't reply to a specific message in the situation where the user receives different messages from one sender to the receiver which is very annoying, require a google account.

Student

It does not allow users to select a message and reply to it or edit messages after sending them.

36% of reviewers feel negative about Messaging. Some users say the platform lacks advanced messaging capabilities found in other tools, such as replying to specific messages, editing or deleting sent messages, and read receipts. Reviewers mention difficulty managing message threads, searching for old messages, and handling attachments. They indicate that the absence of features like scheduled messages, status indicators, and robust spam controls can create confusion and inefficiency. Many users find these limitations hinder effective communication, especially in busy or fast-paced team environments.

Efficient colleague interaction

93% of reviewers feel positive about Colleague Communication. Reviewers appreciate being able to quickly reach co-workers, supervisors, and staff without leaving their desks or interrupting workflows. They mention that the tool supports instant messaging, presence indicators, and easy access across devices, making it suitable for both formal and informal interactions. Users highlight the convenience of integrating with other Google Workspace tools, which streamlines daily business affairs. Many find it particularly helpful for remote work, enabling fast answers and maintaining team cohesion across locations.

Integrated team collaboration tools

Senior Human Resources Assistant 

I like to have multiple options for communication and collaboration, and this tool is one of the ones that allows me to interact with teams in an organized, reliable and fast way, with any device.

Administrative Officer 

Another amazing thing is that Chat is available on available on mobile as well as desktop, making it accessible from sn office o remotely.   And if you have multiple projects, Chat allows to create channels or groups and you can customize notifications for each of them so you do not miss a thing.  

92% of reviewers feel positive about Team Collaboration. Users say the platform’s integration with Google Workspace tools like Drive, Calendar, and Docs enhances collaborative work. They appreciate features such as group spaces, file sharing, and real-time document editing, which make managing projects and coordinating with teams easier. Reviewers find the tool accessible on multiple devices, supporting both office and remote work. They mention that the seamless workflow and ability to organize conversations by topic or project contribute to more efficient teamwork and information sharing.

Streamlined team messaging

Web Designer

The ability to separate spaces and individual chats allows you to communicate in an orderly way with a team of all sizes.

Editor

All teams need to be able to communicate quickly while working from home, but I also used it while working in the office too because it can save so much time when all I need is a quick response.

95% of reviewers feel positive about Team Communication. Reviewers indicate that the platform enables fast, organized, and reliable communication among team members, both in-office and remotely. They appreciate features like group chats, seamless integration with Gmail, and the ability to keep everyone updated without relying on emails. Users find it valuable for quick responses, project coordination, and reducing unnecessary meetings. Many mention that it helps remote teams stay connected and fosters a collaborative environment. They also highlight the benefit of having communication and documentation in one place, improving workflow efficiency.

Reliable everyday communication

93% of reviewers feel positive about Communication. Users say the tool is effective for both personal and professional messaging, allowing them to stay connected with colleagues, friends, and clients worldwide. They value the real-time nature of the platform, which supports instant responses and keeps teams in sync. Reviewers appreciate the simplicity and accessibility, mentioning that it integrates well with existing workflows and Google apps. They find it essential for maintaining productivity, especially in distributed work environments, and note that it reduces the need for physical meetings or lengthy email exchanges.

Intuitive and simple interface

Nurse

Google Chat is easy to use and works well with other Google services like Gmail and Google Meet.

Shift manager

Google chats is super convenient and easy to use I used it for a job interview and it was super user friendly and linked all my stuff to it and handled what I needed it to handle

96% of reviewers feel positive about Ease of Use. Reviewers appreciate that the platform is straightforward and user-friendly, making it accessible even for beginners. They find the minimal design and intuitive layout reduce the learning curve, allowing quick adoption across teams. Users say the integration with other Google services streamlines daily tasks and boosts productivity. Many mention that the simplicity helps them focus on communication without distractions, and that onboarding new users is easy. They indicate that the tool’s accessibility across devices further enhances convenience for both work and personal use.

PERMIT TECH

It integrates seamlessly with Google Workspace, making messaging, file sharing, and collaboration fast and easy in one platform.

Team Coordinator

Google Chat offers a wide array of customization options and allocates an extended range of features including; messaging, live chat and audio conferencing.

Patient Care Coordinator

Google Chat provides a convenient way to communicate with colleagues, share files, and collaborate on projects in real time.

Cashier

One thing I dislike about Google Chat is that it can send too many notifications and sometimes important messages are hard to find in busy group chats

The integration with other Google Workspace applications helps streamline workflows and keeps conversations organized.

It makes team communication efficient by keeping messages, files, and tasks organized in one place.

Project Manager

The GIFs and memes make conversations more fun, and the integrations help keep my workflow nice and smooth.

Digital traffic specialist

The integration with Gmail enhances productivity by allowing quick, seamless information exchange (also in group), making it ideal for professional settings.

Operations Manager

For quick professional discussions, clarifications, and team collaboration, it keeps communication moving all day.

I also appreciate the ability to create dedicated spaces for projects and collaborate in real time.

Lead Healthcare Recruiter

You can keep all your chats, files, and conversations in one place, and the way it works with Google apps like Gmail and Drive just makes everything flow smoothly.

Project Coordinator

A helpful tool for communicating with my team, great value for money and customer support with no bugs or issues.

IT Manager

It offers a variety of features like Real-time Messaging, Spaces, File Sharing, Task Management, and Security.

Overall, Google Chat is easy to learn, has great features like file-sharing and GIFs, and lives on the screen I'm already using most (my Gmail).

Administrative Assistant

I like that you can reference all of the past conversations, if needed and I really like that you can drag and drop documents directly in the chat.

Graphic Designer

Google Chat works well for basic communication needs and integrates smoothly with other Google apps, but it can feel a bit limited for more complex, feature-rich conversations or large teams.

Counselor

Other networks does not have access so you have to make sure other are Google users so you can communicate.

HR Assistant

I also like that I can customize my out-of-office emoji and statement for when I am away.

Digital marketing manager

I like using Google chat for simple communication among tema members, however it is kinda limited in features especially the file sharing size, I recommend for small business owner who are just starting out

Benefits and Compliance Manager

I'm a gmail user and I tended to get an email and a google chat when there was tagged activity.  

Director

Notifications work well, document sharing works well, and whilst it wouldn’t be my first choice over MS Teams, it doesn’t come with any major issues or reasons not to use it.

Designer Director

Attachments and upload are simple, but the ability to engage in real time chats that are connected directly to an existing Google account is both convenient and highly productive at the same time.

Prompt Engineer

I can also pin it so I always know where it is, and I can set notifications that don't interrupt me all day.

Manager

Limitations with customer support as expected with google products, and minimal bugs an issues in the software

Technical assistance

Its strong integration with Google services like Drive, Calendar, and Meet facilitates seamless collaboration.

Talent Partner

I have used this for alot of engagement with employees, as we use mostly google suite products.

It’s simple to use for messaging and video calls, provided a web based interface that’s useful when you’re not using the desktop or

It also allows people to throw their personality out there more with the gif/emoji features.

It’s straightforward, reliable and especially useful for people already using Google Workspace.

It’s just as useful for friendly banter with colleagues as it is for work conversations.

The platform supports both direct messages and group conversations, making it versatile for different communication needs.

Customer Success Manager

Google chats are free to use and affordable for everyone to use the solution, I do like the Spaces that team can use to collaborate on projects remotely and or privately

Director of Operations

It can be tricky to add people outside of our organization to spaces and chats.

Owner

Sometimes the notifications are delayed, whereas on the laptop it’s almost instant.

in the full interface it feels clumsy when you want to start a new chat with a new person.

Education Manager

For managing overall workspace and chats, google chat limits moderation for companies.

Assistant Property Manager

Google chat is the most fun way to communicate with co-workers because its quick, but also because we send memes to each other.

There is a limitation in integrating the codes and logs like Slack within Channels.

Software Engineer

Chat offers a range of collaboration tools, including real-time messaging, file sharing, mentions, and task management, which helped teams communicate and work together effectively.

impiegato logistica

During your workday this is the perfect tool for emergencies and quick conversation, to share files & screenshot in an easy and useful way (and also to store them and find them in the future).You can enable notifications and easily use it also on your mobile during meetings.

HR Manager

The convenience of sending a quick message in google chat is a lot more efficient than typing up a mass boring email.

I like Google chat because it's an efficient and effective way to communicate with my coworkers.

Physical Therapist

Teacher

Quick convenient way to quickly talk to someone without having to send emails or phone a call to them.

Medium

That it shares the platform messaging system with other platforms linked directly to my Google account.

CEO and Principal Consultant

It's easy to copy and paste photos from snips to share quick info.

Great value for money, customer support and features.

I can also pin certain people and groups to easily find them, because those are the ones I need most often.  

Sales and Marketing

It’s seamlessly integrated with other Google Workspace apps, making collaboration smooth and also really efficient

Chat

Reviewers highlight that Google Chat’s file sharing feature streamlines collaboration by allowing easy exchange of documents, images, and links directly within chats. Users report seamless integration with Google Drive, making it simple to share and access files. They say Google Chat supports a wide range of file formats and quick uploads. Some users mention limitations, such as only sending one file at a time or occasional clunkiness compared to other platforms, but overall, they find Google Chat’s file sharing valuable and convenient. Of the 123 Google Chat users who gave detailed accounts of their use of File Sharing, 83% rated this feature as important or highly important.

Team Collaboration

Colleague Communication

Conversation

Team Communication

Notification

Customer Support

Features

Gmail Integration

Small Business

Mid-size Business

Large Enterprises

Freelancers

Google

Klara

Klara is a comprehensive conversational patient engagement solution that helps businesses centralize communication channels, increase provider collaboration, and automate outreach workflows. The platform enables healthcare practices to focus on patient outcomes by streamlining various aspects of patient care.

Epic

EpicCare is a physician-friendly EMR platform designed to help organize patient data and optimize workflows with tools for chart review, orders, and more

ModMed

ModMed offers a cloud-based EHR system designed specifically for medical specialty practices including dermatology, ophthalmology, and orthopedics. The platform integrates AI-based documentation tools, such as ModMed Scribe with practice management features to streamline clinical workflows and patient engagement. The solution connects clinical and administrative aspects of healthcare practices through specialty-specific interfaces and analytics capabilities.

TigerConnect is HIPAA-compliant care collaboration and patient engagement software that enables healthcare organizations to provide virtual care to patients while also facilitating communication between doctors, nurses, and staff via video, voice, and text – all on their phones or desktop devices.

Google Chat vs TigerConnect Comparison (2026)

Google Chat

TigerConnect

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives