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Business Phone System
5
4
4
3
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Business phone and VoIP software
Last updated: March 2026
Business Phone System Alternatives & Competitors (2026)
Top 8 free alternatives
0.5
Value for money
Starting price
0.7
Functionality
Agent Interface
5/5
Audio Calls
4.8/5
Activity Dashboard
4.7/5
Top Features
Call Conferencing
N/A
Caller ID
N/A
Call Monitoring
N/A
0.8
Value for money
Starting price
0.8
Functionality
Alerts/Notifications
4.6/5
Automatic Call Distribution
4.6/5
Call Center Management
4.6/5
Top Features
Caller ID
N/A
Call Monitoring
N/A
Call Queues
N/A
0.4
Value for money
Starting price
0.5
Functionality
Agenda Management
4.8/5
Audio Calls
4.7/5
Activity Dashboard
4.6/5
Top Features
Call Conferencing
N/A
Caller ID
N/A
Call Monitoring
N/A
0.2
Value for money
No pricing info
Starting price
0.7
Functionality
Automatic Call Distribution
4.7/5
Access Controls/Permissions
4.5/5
Alerts/Notifications
4.4/5
Top Features
Call Conferencing
N/A
Caller ID
N/A
Call Monitoring
N/A
0.5
Value for money
Starting price
0.6
Functionality
Activity/News Feed
5/5
API
4.7/5
Attendee Management
4.5/5
Top Features
Call Conferencing
N/A
Caller ID
N/A
Call Monitoring
N/A
0.8
Value for money
Starting price
0.8
Functionality
Call Tracking
4.9/5
API
4.8/5
Call Recording
4.8/5
Top Features
Activity Dashboard
N/A
Call Conferencing
N/A
Call Monitoring
N/A
0.6
Value for money
Starting price
0.4
Functionality
Calendar Sync
4.8/5
Breakout Rooms
4.8/5
Call Recording
4.6/5
Top Features
Access Controls/Permissions
N/A
Activity Dashboard
N/A
Caller ID
N/A
0.3
Value for money
Starting price
0.5
Functionality
Action Item Tracking
5/5
Attendance Tracking
4.7/5
Active Directory Integration
4.7/5
Top Features
Activity Dashboard
N/A
Call Conferencing
N/A
Caller ID
N/A
0.5
Value for money
Starting price
0.7
Functionality
Agent Interface
4.8/5
Archiving & Retention
4.8/5
Access Controls/Permissions
4.7/5
Top Features
Call Conferencing
N/A
Caller ID
N/A
Call Monitoring
N/A
0.3
Value for money
Starting price
0.5
Functionality
Activity/News Feed
5/5
API
5/5
Audio Calls
4.7/5
Top Features
Call Conferencing
N/A
Caller ID
N/A
Call Monitoring
N/A
0.7
Value for money
Starting price
0.5
Functionality
Call Screening
5/5
For Cloud Phone Systems
5/5
Voice Mail
4.8/5
Top Features
Access Controls/Permissions
N/A
Activity Dashboard
N/A
Alerts/Notifications
N/A
0.6
Value for money
Starting price
0.6
Functionality
Activity Tracking
5/5
Call Recording
4.9/5
Access Controls/Permissions
4.8/5
Top Features
Caller ID
N/A
Call Monitoring
N/A
Call Queues
N/A
0.5
Value for money
Starting price
0.6
Functionality
Alerts/Notifications
4.4/5
Access Controls/Permissions
4.4/5
Automated Attendant
4.3/5
Top Features
Activity Dashboard
N/A
Caller ID
N/A
Call Monitoring
N/A
0.1
Value for money
Starting price
0.4
Functionality
Automated Routing
5/5
Auto-Dialer
4.7/5
Automatic Call Distribution
4.6/5
Top Features
Call Conferencing
N/A
Caller ID
N/A
Call Monitoring
N/A
0.4
Value for money
No pricing info
Starting price
0.7
Functionality
Activity Dashboard
5/5
Activity Tracking
5/5
API
5/5
Top Features
Call Conferencing
N/A
Call Queues
N/A
Call Routing
N/A
0.5
Value for money
Starting price
0.5
Functionality
Call List Management
4.8/5
Caller ID
4.7/5
Call Disposition
4.6/5
Top Features
Activity Dashboard
N/A
Call Monitoring
N/A
Call Queues
N/A
Value for money
Starting price
0.4
Functionality
Activity Tracking
5/5
Alerts/Escalation
5/5
API
5/5
Top Features
Access Controls/Permissions
N/A
Alerts/Notifications
N/A
Call Conferencing
N/A
0.1
Value for money
No pricing info
Starting price
0.4
Functionality
Activity Tracking
4.6/5
Activity Dashboard
4.5/5
Appointment Management
4.4/5
Top Features
Access Controls/Permissions
N/A
Call Conferencing
N/A
Caller ID
N/A
0.6
Value for money
No pricing info
Starting price
0.6
Functionality
Live Chat
5/5
Automatic Call Distribution
4.8/5
Call Routing
4.7/5
Top Features
Access Controls/Permissions
N/A
Activity Dashboard
N/A
Alerts/Notifications
N/A
0.2
Value for money
Starting price
0.6
Functionality
Archiving & Retention
4.5/5
Automated Responses
4.4/5
Alerts/Notifications
4.3/5
Top Features
Activity Dashboard
N/A
Call Conferencing
N/A
Caller ID
N/A