MiVoice Business Solution vs Ooma Office

RingEX

Nextiva

Vonage Business Communications

Cisco Unified Communications Manager

FluentStream

Compare MiVoice Business Solution and Ooma Office based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Designed to meet the needs of small and mid-sized businesses, FluentStream simplifies business communication with cloud calling, system administration tools, analytics, mobile apps, and more. 

Tried FluentStream and loved it? Let us know! 


Cisco Unified Communications Manager (formerly CallManager) helps businesses connect and collaborate with teams via IP telephony, voice & video calling, messaging, and more. The activation code onboarding functionality lets users create phone records without a phone’s MAC address.

3CX is a phone system that handles call queues, built-in video calls, and web conferencing. It integrates website live chat, Facebook & text messages all in one system. The open-platform is fully compatible with popular IP phones & SIP trunks.

MiVoice Business delivers a full communications solution with business phone features, chat and video messaging, audio and video conferencing, collaboration, and AI-integrated contact center capabilities that enables faster and more effective communications.

Access Controls/Permissions

Activity Tracking

Alerts/Escalation

Archiving & Retention

Audio Calls

Audio/Video Conferencing

Audio/Video Recording

Automated Attendant

Call Center Management

Call Conferencing

Call List Management

Call Monitoring

Call Routing

Call Scheduling

Call Tracking

Call Transfer

Caller ID

Chat/Messaging

Collaboration Tools

Computer Telephony Integration

Conferencing

Contact Management

Email Management

File Sharing

Live Chat

Manual Dialer

Mobile Access

On-Demand Recording

Predictive Dialer

Presentation Streaming

Prioritization

Queue Management

Real-Time Chat

Real-Time Data

Recording

Remote Access/Control

Reporting & Statistics

Reporting/Analytics

Role-Based Permissions

Screen Sharing

SSL Security

Two-Way Audio & Video

Unified Communications

User Management

User Profiles

Video Call Recording

Video Conferencing

Voice Mail

VoIP

VoIP Connection

MiVoice Business Solution

Android

Web-based

Windows

iPad

iPhone

Executive Assistant

I love the functionality to communicate effectively across platforms, and the overall install process for the entire office was quick and seamless.

Contact Center Agent

I like the ease of use and it connects instantly. I like how it gives us options to break, without having to log out and the timer helps me know how long i have been on my break or lunch break.

They have great service availability and monitoring. The customer support line is superb.

Senior Project Manager

The functionality is superb and allows our remote workforce to use their machines like a telephone and reduces costs associated with connected devices.

Business and Technology Manager

For a while our internet here was up and down constantly and it made our VoIP experience very poor. Hard to maintain in-house so we pay a certified dealer to handle our support.

Admissions Counselor 

Easy to use interface, call routing, integration with outlook, easier software that helps you export your call list. It is stable, reliable, and gets the job done.

The current release cannot read our Outlook contacts thus making it very painful. The problem is that they still don't have a fix after 8 months.

Supervisor

System is till a little glitch. The volume is horrible as can barely hear the customers when speaking to them on the phone.

The voice quality and the features like conference, Call transfer, Call hold, Screen share.

Assistant Account Manager

I forget which phone system provider we were with before but Shoretel is definitely much better. The phone has more features which helps me perform my work functions more efficiently.

Analyst

Great, will continue to use regularly from both desktop and mobile.

drafter

Customer support is minimal. Getting to voicemail is a pain.

Talib Jetha

The integration was brilliant but the feature I like the best is the ability to call a number just by clicking on a phone number that has been recognised in Google Chrome by the Chrome extension.

artist 

I had a great time with this software I don't am even going to stop using it now.

Director of Online Operations

The monthly cost of shortel sky would be my biggest complaint. There are plenty other voip systems that cost less but I guess at the end of the day, you get what you pay for.

Senior Data Analyst

This is a straightforward softphone solution allowing me to work remotely. It is simple enough to customize to my needs.

CISO

You will also notice Mitel has acquired ShoreTel, but same high quality software and hardware support available.

VP of Operations

Needless to say he is no longer doing sales for shoretel.

MiVoice Business Solution screenshot

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

Vonage Business provides a cloud-hosted business VoIP phone system, with customizable feature sets for the differing needs of small and medium businesses

AI-enabled solution that helps connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.

Ooma Office is a simple to use, cloud-based voice + video solution. With a platform designed to enable your team to advance collaboration and productivity, Ooma Office gives you the ultimate flexibility to work from anywhere with video meetings, desktop, and mobile apps.

Alerts/Notifications

Automatic Call Distribution

Call Disposition

Call Logging

Call Recording

Employee Directory

Fax Management

Multi-Channel Communication

Multi-User Collaboration

Online Voice Transmission

SIP Trunking

SMS Messaging

Virtual Call Center

Virtual Voicemail

Voicemail Transcription

Ooma Office

Linux

Business Owne

This is the best solution for anyone looking to get a solution that grows with the business, is easy to set up and keeps getting better.

President/CEO

Ease of use -- very user friendly. I love the way it keeps the bogus telemarketing calls away from my associates that have more important things to do.

Owner | Lead Designer

Ease of set up, the service is reliable, call quality is good, great price and many extras, and customer service is top notch (if you need them at all).

Director of IT

Very easy to setup out of the box and get running with their config site, TONS of features for something priced so low, very easy to use, LOVE the options, price is amazing.

National Sales & Project Manager

It was inexpensive and offered features like voicemail being sent as an email to the appropriate party. That was most attractive.

Clinic Director 

Easy integration, setup and porting of numbers. We like the ease of use of the virtual receptionist and the new SMS and text messaging is great.

Owner

When the Ooma Office service is up and running correctly, it's absolutely amazing and solid.

President

It provides a numerous amount of practical features for a very reasonable price. Customer service has been very responsive when needed and with good follow up to make sure all issues were addressed.

Office Manager/ Law Clerk

The phones were amazing as they were plug and play ready. Each line has its own fax capability which was added for a small price.

They are knowledgeable about there products and always helpful in a timely fashion. They quickly answer and ready to help you.

Office manager

The ability to have our phones transferred and forwarded to our cell phones saved our business while we waited for phone lines to be installed in our new building.

The next major feature that was amazing was the Digitial Receptionsit for call directing.

It was a little confusing on how to remove the virtual receptionist.

R & D Engineer

The ability to take and make calls from mobile app very seamlessly.

General Manager

Recording for the virtual receptionists requires a weird record and upload instead of just being able to do it from the app.

They seem to crash or don't sync with my phone as often.

OWNER

The call quality of VoIP is not on par with landline, (but could be subject to my internet connection, which is horrible).

Transferring numbers was fairly painless. Integrates with cell phones.

Ooma Office screenshot: Work from anywhere with Mobile & Desktop apps

Ooma Office screenshot: Ooma Office Business Phone App allows you to take business calls from your mobile phone.

Ooma Office screenshot: Ooma Office Manager home dashboard displays call logs and gives you quick access to make calls, send faxes and view conference bridge details.

MiVoice Business Solution vs Ooma Office Comparison (2026)

MiVoice Business Solution

Ooma Office

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives