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Ooma Office

4.5
(233)

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All-in-one VoIP solution for businesses of all sizes.

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Ooma Office Pricing, Features, Reviews and Alternatives

Ooma Office FAQs

Q. What type of pricing plans does Ooma Office offer?

Ooma Office has the following pricing plans:
Starting from: $19.95/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Ooma Office?

Ooma Office has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Ooma Office support?

Ooma Office supports the following languages:
English


Q. Does Ooma Office support mobile devices?

Ooma Office supports the following devices:
Android, iPad, iPhone


Q. Does Ooma Office offer an API?

No, Ooma Office does not have an API available.


Q. What level of support does Ooma Office offer?

Ooma Office offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, 24/7 (Live rep), Phone Support

Ooma Office product overview

Price starts from

19.95

/user

Per month

What is Ooma Office?

Key benefits of using Ooma Office

• Ooma Office provides anonymous call rejection (ACR), allowing users to block all incoming calls which do not provide Caller ID information.

• Administrators and receptionists can manage and transfer calls to multiple users through expansion modules, displaying whether the lines are free or busy.

• Ooma Office comes with a call park solution, which enables users to park up to five simultaneous calls on hold for available representatives or extensions to answer them.

• The ring groups module lets incoming phone calls ring extensions of several or all users within sales or customer service departments to reduce the number of unanswered calls.

• Ooma Office enables users to incorporate their own greetings or on-hold music by uploading MP3 or WAV files.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
FAQs/Forum
24/7 (Live rep)
Phone Support

Training options

Videos
Documentation
Webinars

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Ooma Office pricing information

Value for money

4.6

/5

233

Starting from

19.95

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Ooma Office features

Functionality

4.5

/5

233

Total features

36

4 categories

Most valued features by users

Alerts/Notifications
Chat/Messaging
Contact Management
Call Recording
Mobile Access
Access Controls/Permissions
Call Routing
Call Monitoring

Functionality contenders

Ooma Office users reviews

Overall Rating

4.5

/5

233

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.77/10
Rating distribution

5

4

3

2

1

160

55

9

3

6

Pros
This is the best solution for anyone looking to get a solution that grows with the business, is easy to set up and keeps getting better.
Ease of use -- very user friendly. I love the way it keeps the bogus telemarketing calls away from my associates that have more important things to do.
Ease of set up, the service is reliable, call quality is good, great price and many extras, and customer service is top notch (if you need them at all).
Cons
It was a little confusing on how to remove the virtual receptionist.
Recording for the virtual receptionists requires a weird record and upload instead of just being able to do it from the app.
They seem to crash or don't sync with my phone as often.

Overall rating contenders

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