MiVoice Business Solution vs RingEX

Nextiva

Vonage Business Communications

8x8 Work

Cisco Unified Communications Manager

FluentStream

Compare MiVoice Business Solution and RingEX based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Designed to meet the needs of small and mid-sized businesses, FluentStream simplifies business communication with cloud calling, system administration tools, analytics, mobile apps, and more. 

Tried FluentStream and loved it? Let us know! 


Cisco Unified Communications Manager (formerly CallManager) helps businesses connect and collaborate with teams via IP telephony, voice & video calling, messaging, and more. The activation code onboarding functionality lets users create phone records without a phone’s MAC address.

3CX is a phone system that handles call queues, built-in video calls, and web conferencing. It integrates website live chat, Facebook & text messages all in one system. The open-platform is fully compatible with popular IP phones & SIP trunks.

MiVoice Business delivers a full communications solution with business phone features, chat and video messaging, audio and video conferencing, collaboration, and AI-integrated contact center capabilities that enables faster and more effective communications.

Access Controls/Permissions

Activity Tracking

Alerts/Escalation

Archiving & Retention

Audio Calls

Audio/Video Conferencing

Audio/Video Recording

Automated Attendant

Call Center Management

Call Conferencing

Call List Management

Call Monitoring

Call Routing

Call Scheduling

Call Tracking

Call Transfer

Caller ID

Chat/Messaging

Collaboration Tools

Computer Telephony Integration

Conferencing

Contact Management

Email Management

File Sharing

Live Chat

Manual Dialer

Mobile Access

On-Demand Recording

Predictive Dialer

Presentation Streaming

Prioritization

Queue Management

Real-Time Chat

Real-Time Data

Recording

Remote Access/Control

Reporting & Statistics

Reporting/Analytics

Role-Based Permissions

Screen Sharing

SSL Security

Two-Way Audio & Video

Unified Communications

User Management

User Profiles

Video Call Recording

Video Conferencing

Voice Mail

VoIP

VoIP Connection

MiVoice Business Solution

Android

Web-based

Windows

iPad

iPhone

Executive Assistant

I love the functionality to communicate effectively across platforms, and the overall install process for the entire office was quick and seamless.

Contact Center Agent

I like the ease of use and it connects instantly. I like how it gives us options to break, without having to log out and the timer helps me know how long i have been on my break or lunch break.

They have great service availability and monitoring. The customer support line is superb.

Senior Project Manager

The functionality is superb and allows our remote workforce to use their machines like a telephone and reduces costs associated with connected devices.

Business and Technology Manager

For a while our internet here was up and down constantly and it made our VoIP experience very poor. Hard to maintain in-house so we pay a certified dealer to handle our support.

Admissions Counselor 

Easy to use interface, call routing, integration with outlook, easier software that helps you export your call list. It is stable, reliable, and gets the job done.

The current release cannot read our Outlook contacts thus making it very painful. The problem is that they still don't have a fix after 8 months.

Supervisor

System is till a little glitch. The volume is horrible as can barely hear the customers when speaking to them on the phone.

The voice quality and the features like conference, Call transfer, Call hold, Screen share.

Assistant Account Manager

I forget which phone system provider we were with before but Shoretel is definitely much better. The phone has more features which helps me perform my work functions more efficiently.

Analyst

Great, will continue to use regularly from both desktop and mobile.

drafter

Customer support is minimal. Getting to voicemail is a pain.

Talib Jetha

The integration was brilliant but the feature I like the best is the ability to call a number just by clicking on a phone number that has been recognised in Google Chrome by the Chrome extension.

artist 

I had a great time with this software I don't am even going to stop using it now.

Director of Online Operations

The monthly cost of shortel sky would be my biggest complaint. There are plenty other voip systems that cost less but I guess at the end of the day, you get what you pay for.

Senior Data Analyst

This is a straightforward softphone solution allowing me to work remotely. It is simple enough to customize to my needs.

CISO

You will also notice Mitel has acquired ShoreTel, but same high quality software and hardware support available.

VP of Operations

Needless to say he is no longer doing sales for shoretel.

MiVoice Business Solution screenshot

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

8x8 Work: Your all-in-one collaboration hub - phone, video, messaging. Secure unified communication for every employee, anywhere, any device.

Vonage Business provides a cloud-hosted business VoIP phone system, with customizable feature sets for the differing needs of small and medium businesses

AI-enabled solution that helps connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.

Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

Activity Dashboard

Alerts/Notifications

Auto-Dialer

Automated Routing

Automatic Call Distribution

Calendar Management

Call Logging

Call Queues

Call Recording

Call Reporting

Call Screening

Call Tracking Metrics

Callback Scheduling

Communication Management

Employee Directory

Event Triggered Actions

Fax Management

File Transfer

For Cloud Phone Systems

Microsoft Outlook Integration

Monitoring

Multi-Channel Communication

Multi-User Collaboration

Online Voice Transmission

Purchasing & Receiving

Ring Groups

Scheduled Recording

Single Sign On

SIP Trunking

SMS Messaging

Third-Party Integrations

Virtual Call Center

Virtual Extensions

Voicemail Transcription

RingEX

Linux

Director of Operations

I like the ability to video chat. Being a company of nearly 1000 people calls for a lot of meetings and we recently transitioned from LifeSize which has been nice.

Corporate Counsel

That's been my experience lately, which can be a pain if I inadvertently forget to open the application when I'm supposed to be called.

Account Executive

The reporting is what I dislike most about RingCentral, it is very limited and often delayed or incorrect.

Marketing Director

This is great phone solution company, competitively priced, industry leading ease of use for its customers, and very responsive and helpful support.

Property Manager

It's very user friendly,  they have great customer service. Our company has their own account manager which happens to be very helpful.

Director & Founder

With the seamless integration with Office 365 and with Salesforce we are really well positioned to automate more while providing an excellent experience for our customers.

Our overall experience has been great. For the most it's been great to utilize.

Admin. & Development Assistant

Extensions and mobile phone abilities. Very reliable and great support.

Planning & Investment Analyst

The best part of RingCentral is the ease of use and the customization of the dial plan. I can customize my dial plan for when I am in or out of the office, or on vacation in one simple click.

Occupational Therapist

I like how they are staying ahead of the competition with the updates and ease of use. It makes things very easy for us to use at the office and is very convenient.

owner

Good options for multiple office environments, video conferencing is good and allows you to import files to store on cloud and fax out of the app.

Website designer

When tasks are assigned to people, they quickly get lost among all the messages that are posted after the assigned-task notification.

attorney

Easy to use and customer service is always helpful. Great app for your mobile phone.

client service supervisor

The ease of use between being able to have the app on my phone or desktop. I am able to seamlessly answer calls through my mobile device even if I am out of the office.

Owner

I hate everything about this company at this point.

We can schedule calls and have them integrated with TEAMS too, so it makes our SharePoint facility a great place for collaborating with our Partners globally.

CITO

Users got used to RingCentral very quickly and were excited for a different system of communication. The future needs of our company will be met with RingCentral.

This time around we got a price reduction, app was completely redone and is great, and support has been significantly improved.

MiVoice Business Solution vs RingEX Comparison (2026)

MiVoice Business Solution

RingEX

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives