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RingEX
RingEX - AI meets trusted communications
(35)
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RingEX has the following pricing plans:
Starting from: $30.00/month
Pricing model: Subscription
Free Trial: Available
These products have better value for money
Q. Who are the typical users of RingEX?
RingEX has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does RingEX support?
RingEX supports the following languages:
English
Q. Does RingEX support mobile devices?
RingEX supports the following devices:
Android, iPad, iPhone
Q. Does RingEX offer an API?
Yes, RingEX has an API available for use.
Q. What other apps does RingEX integrate with?
RingEX integrates with the following applications:
Microsoft Outlook, Dropbox Business, Google Workspace, Box, Okta, Microsoft 365, ServiceNow, Salesforce Platform, Zendesk Suite
Q. What level of support does RingEX offer?
RingEX offers the following support options:
Email/Help Desk, Phone Support, Chat, FAQs/Forum, Knowledge Base, 24/7 (Live rep)
RingEX is a unified communications solution that allows users to take and make business calls, voice messages, fax, and text messages anywhere. Organizations of all sizes can empower their employees to improve communication with their customers, partners, and colleagues, by enabling them to work with whatever device they want, wherever they want.
Typical customers
Platforms supported
Support options
Training options
Starting from
30
/user
Per month
Starting from
40
Per month
Flat Rate
Value for money
4.1
/5
1.1K
Starting from
30
/user
Per month
Value for money contenders
Functionality
4.3
/5
1.1K
Total features
71
15 categories
Functionality contenders
Overall Rating
4.2
/5
1.1K
Positive reviews
81
%
629
343
147
40
37
Overall rating contenders
Anjan M.
CEO
Education Management, 1-10 employees
Review source
Transcript
Anjan: Hi, my name is Anjan. I'm a managing director. For RingCentral Office, I give it a rating of four...
Jeffrey K.
Member Attorney
Law Practice, 11-50 employees
Review source
Transcript
Jeff: Hello, my name's Jeff. I'm a partner at a small boutique firm. I give RingCentral Office a five...
Rick K.
Construction, 1-10 employees
Used daily for 6-12 months
Review source
Share this review:
Overall we really liked Ring Central. The only reason we switched away was because a friend started their own VOIP phone service and we got to support them and use it for cheap. I really like Ring Central and have recommended it to several friends over the years.
We used Ring Central for about a year and it was always pretty good. I really liked the mobile app because it allowed us to work remotely and not have to pay for phone service at our employees homes.
The phone service only ever had a problem when the internet went down on our office or in my neighborhood. Ring Central was great, the internet was not reliable enough.
Verified reviewer
Insurance, 11-50 employees
Used daily for less than 6 months
Review source
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Overall we have enjoyed using this new platform and it meets our company compliance needs for phone calls in the insurance industry.
Auto call recording, the phone app for desktop and mobile as well as being able to see in real time call status of colleagues is a key to this program. The message feature is a must as well.
Would like better instruction/direction on the MPV integration with Microsoft Dynamics CRM
The Review Team appreciates you for taking the time to provide us with your valuable feedback. We are happy to hear that our product supports your business' performance and is easy for individuals on your team to use. Here is a link regarding your request for instruction/direction on the Microsoft Dynamics integration: https://ringcentr.al/48JRz3g. If you have any questions or need assistance, please connect with our Support Team via call, chat, or by submitting an online case here: https://support.ringcentral.com/contact-support.html or you can always email the Review Team at review@ringcentral.com. Thank you!
Thomas B.
Food & Beverages, 11-50 employees
Used daily for 2+ years
Review source
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Their platform is solid. The features are extensive. The call quality is good. The configuration backend is a bit wonky. They simply beg for feedback way way WAY too often. This has been going on for years.To everyone at RingCentral reading this. You DO NOT have consent to contact me or our company about this feedback. It's disgusting I now have to write this every time I leave feedback to not get a followup call.
Features and functionality is great. Very extensive and works reliably. Apps are available for desktop, mobile, and tablet that all work pretty well (once you get past the takeover-popups)
THEY. WILL. NOT. STOP. PESTERING. FOR. FEEDBACK. I cannot go 24 hours without a popup/takeover/email/phone call from RingCentral BEGGING me to tell them what I think of the software and to announce whatever new feature they released. Just this week, 3 different phone calls begging for feedback. This morning I get "Desktop app refresh" begging me to turn on the new interface which showed a dozen different...
Verified reviewer
Computer & Network Security, 51-200 employees
Used daily for 1-2 years
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The experience thus far has been great, we have not experienced any outages. Another selling point was the integration of Ring Central Rooms which powers all of our conference rooms and is a really great tool.
It includes all form of communication: Messaging with Glip, Video conferencing, and standard audio calls.
A large meeting license (100 or more users on a meeting) is static and cannot dynamically move between accounts.
Adrian A.
Information Technology and Services, 11-50 employees
Used daily for 6-12 months
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RingCentral has been a great stride forward compared to our previous VoIP solution which was buggy and had issues. It's simple, easy to use and just works.
Having used a competitor software previously I find that using RingCentral is quick, easy and bug free. It's relatively simple to load on your PC or mobile and does the exact job it is designed to do well.
Contact management could be improved on RingCentral, but overall, there really isn't much to complain about.