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RingEX - AI meets trusted communications

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RingEX Pricing, Features, Reviews and Alternatives

RingEX FAQs

Q. What type of pricing plans does RingEX offer?

RingEX has the following pricing plans:
Starting from: $30.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of RingEX?

RingEX has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does RingEX support?

RingEX supports the following languages:
English


Q. Does RingEX support mobile devices?

RingEX supports the following devices:
Android, iPad, iPhone


Q. Does RingEX offer an API?

Yes, RingEX has an API available for use.


Q. What other apps does RingEX integrate with?

RingEX integrates with the following applications:
Microsoft Outlook, Dropbox Business, Google Workspace, Box, Okta, Microsoft 365, ServiceNow, Salesforce Platform, Zendesk Suite


Q. What level of support does RingEX offer?

RingEX offers the following support options:
Email/Help Desk, Phone Support, Chat, FAQs/Forum, Knowledge Base, 24/7 (Live rep)

RingEX product overview

Price starts from

30

/user

Per month

What is RingEX?

RingEX is a unified communications solution that allows users to take and make business calls, voice messages, fax, and text messages anywhere. Organizations of all sizes can empower their employees to improve communication with their customers, partners, and colleagues, by enabling them to work with whatever device they want, wherever they want.

Key benefits of using RingEX

  • Employees can avoid having to carry two phones, one for work, and another for personal calls, with RingEX business phone system.

  • RingEX uses the employee's company business number, rather than a personal number, to help maintain their business identity.

  • Users can create voicemail inboxes and greetings, as well as access voicemail with the latest tools for receiving messages in any preferred format.

  • Customers from all over the world can contact users by using RingEX to set up a local phone number, giving the company a local presence.

  • RingEX integrates with third party applications such as Salesforce, Oracle, Dropbox, Zendesk, Desk, Google, Box, and Microsoft.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Phone Support
    Chat
    FAQs/Forum
    Knowledge Base
    24/7 (Live rep)

    Training options

    Webinars
    Videos
    Live Online
    Documentation
    In Person

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    RingEX

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    Starting from

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    Why am I seeing this?

    RingEX pricing information

    Value for money

    4.1

    /5

    1.1K

    Starting from

    30

    /user

    Per month

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    RingEX features

    Functionality

    4.3

    /5

    1.1K

    Total features

    71

    15 categories

    Most valued features by users

    Third-Party Integrations
    API
    Reporting/Analytics
    Activity Dashboard
    Alerts/Notifications
    Reporting & Statistics
    Chat/Messaging
    Contact Management

    RingEX users reviews

    Overall Rating

    4.2

    /5

    1.1K

    Positive reviews

    81

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.09/10
    Rating distribution

    5

    4

    3

    2

    1

    629

    343

    147

    40

    37

    Pros
    I like the ability to video chat. Being a company of nearly 1000 people calls for a lot of meetings and we recently transitioned from LifeSize which has been nice.
    This is great phone solution company, competitively priced, industry leading ease of use for its customers, and very responsive and helpful support.
    It's very user friendly, they have great customer service. Our company has their own account manager which happens to be very helpful.
    Cons
    That's been my experience lately, which can be a pain if I inadvertently forget to open the application when I'm supposed to be called.
    The reporting is what I dislike most about RingCentral, it is very limited and often delayed or incorrect.
    When tasks are assigned to people, they quickly get lost among all the messages that are posted after the assigned-task notification.

    Overall rating contenders

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    Anjan M.

    CEO

    Education Management, 1-10 employees

    Review source

    Overall Rating

    Seems a like Zoom copy without the Zoom features

    Reviewed 3 years ago

    Transcript

    Anjan: Hi, my name is Anjan. I'm a managing director. For RingCentral Office, I give it a rating of four...

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    Jeffrey K.

    Member Attorney

    Law Practice, 11-50 employees

    Review source

    Overall Rating

    The App is the Best

    Reviewed 4 years ago

    Transcript

    Jeff: Hello, my name's Jeff. I'm a partner at a small boutique firm. I give RingCentral Office a five...

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    Rick K.

    Construction, 1-10 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Ring Central is a solid small business phone service

    Reviewed a year ago

    Overall we really liked Ring Central. The only reason we switched away was because a friend started their own VOIP phone service and we got to support them and use it for cheap. I really like Ring Central and have recommended it to several friends over the years.

    Pros

    We used Ring Central for about a year and it was always pretty good. I really liked the mobile app because it allowed us to work remotely and not have to pay for phone service at our employees homes.

    Cons

    The phone service only ever had a problem when the internet went down on our office or in my neighborhood. Ring Central was great, the internet was not reliable enough.

    AR
    AvatarImg

    Verified reviewer

    Insurance, 11-50 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Great platform for VOIP

    Reviewed a year ago

    Overall we have enjoyed using this new platform and it meets our company compliance needs for phone calls in the insurance industry.

    Pros

    Auto call recording, the phone app for desktop and mobile as well as being able to see in real time call status of colleagues is a key to this program. The message feature is a must as well.

    Cons

    Would like better instruction/direction on the MPV integration with Microsoft Dynamics CRM

    Vendor response

    The Review Team appreciates you for taking the time to provide us with your valuable feedback. We are happy to hear that our product supports your business' performance and is easy for individuals on your team to use. Here is a link regarding your request for instruction/direction on the Microsoft Dynamics integration: https://ringcentr.al/48JRz3g. If you have any questions or need assistance, please connect with our Support Team via call, chat, or by submitting an online case here: https://support.ringcentral.com/contact-support.html or you can always email the Review Team at review@ringcentral.com. Thank you!

    TB
    AvatarImg

    Thomas B.

    Food & Beverages, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6/10

    Share this review:

    Overall works really well but they WILL NOT STOP PESTERING for reviews/feedback

    Reviewed a year ago

    Their platform is solid. The features are extensive. The call quality is good. The configuration backend is a bit wonky. They simply beg for feedback way way WAY too often. This has been going on for years.To everyone at RingCentral reading this. You DO NOT have consent to contact me or our company about this feedback. It's disgusting I now have to write this every time I leave feedback to not get a followup call.

    Pros

    Features and functionality is great. Very extensive and works reliably. Apps are available for desktop, mobile, and tablet that all work pretty well (once you get past the takeover-popups)

    Cons

    THEY. WILL. NOT. STOP. PESTERING. FOR. FEEDBACK. I cannot go 24 hours without a popup/takeover/email/phone call from RingCentral BEGGING me to tell them what I think of the software and to announce whatever new feature they released. Just this week, 3 different phone calls begging for feedback. This morning I get "Desktop app refresh" begging me to turn on the new interface which showed a dozen different...

    AR
    AvatarImg

    Verified reviewer

    Computer & Network Security, 51-200 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    All around solution

    Reviewed 5 years ago

    The experience thus far has been great, we have not experienced any outages. Another selling point was the integration of Ring Central Rooms which powers all of our conference rooms and is a really great tool.

    Pros

    It includes all form of communication: Messaging with Glip, Video conferencing, and standard audio calls.

    Cons

    A large meeting license (100 or more users on a meeting) is static and cannot dynamically move between accounts.

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    Adrian A.

    Information Technology and Services, 11-50 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    RingCentral Great For Business

    Reviewed 2 years ago

    RingCentral has been a great stride forward compared to our previous VoIP solution which was buggy and had issues. It's simple, easy to use and just works.

    Pros

    Having used a competitor software previously I find that using RingCentral is quick, easy and bug free. It's relatively simple to load on your PC or mobile and does the exact job it is designed to do well.

    Cons

    Contact management could be improved on RingCentral, but overall, there really isn't much to complain about.

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