App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

RingEX Logo

RingEX

Write a review

RingEX - AI meets trusted communications

(32)

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

RingEX Pricing, Features, Reviews and Alternatives

RingEX FAQs

Q. What type of pricing plans does RingEX offer?

RingEX has the following pricing plans:
Starting from: $20.00/month
Pricing model: Free, Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of RingEX?

RingEX has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does RingEX support?

RingEX supports the following languages:
English


Q. Does RingEX support mobile devices?

RingEX supports the following devices:
Android, iPad, iPhone


Q. Does RingEX offer an API?

Yes, RingEX has an API available for use.


Q. What other apps does RingEX integrate with?

RingEX integrates with the following applications:
Microsoft Outlook, Dropbox Business, Google Workspace, Box, Okta, Microsoft 365, ServiceNow, Salesforce Platform, Zendesk Suite


Q. What level of support does RingEX offer?

RingEX offers the following support options:
Email/Help Desk, Phone Support, Chat, FAQs/Forum, Knowledge Base, 24/7 (Live rep)

RingEX product overview

Price starts from

20

/user

Per month

What is RingEX?

RingEX is a unified communications solution that allows users to take and make business calls, voice messages, fax, and text messages anywhere. Organizations of all sizes can empower their employees to improve communication with their customers, partners, and colleagues, by enabling them to work with whatever device they want, wherever they want.

Key benefits of using RingEX

  • Employees can avoid having to carry two phones, one for work, and another for personal calls, with RingEX business phone system.

  • RingEX uses the employee's company business number, rather than a personal number, to help maintain their business identity.

  • Users can create voicemail inboxes and greetings, as well as access voicemail with the latest tools for receiving messages in any preferred format.

  • Customers from all over the world can contact users by using RingEX to set up a local phone number, giving the company a local presence.

  • RingEX integrates with third party applications such as Salesforce, Oracle, Dropbox, Zendesk, Desk, Google, Box, and Microsoft.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Phone Support
    Chat
    FAQs/Forum
    Knowledge Base
    24/7 (Live rep)

    Training options

    Webinars
    Videos
    Live Online
    Documentation
    In Person

    Not sure about RingEX? Compare it with a popular alternative

    Starting from

    20

    /user

    Per month

    Free plan
    Free trial
    Pricing range

    Starting from

    15

    /user

    Per month

    Free plan
    Free trial
    Pricing range
    Ease of use
    Value for money
    Customer support
    Ease of use
    Value for money
    Customer support
    Why am I seeing this?

    RingEX pricing information

    Value for money

    4.1

    /5

    1.1K

    Starting from

    20

    /user

    Per month

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    RingEX features

    Functionality

    4.3

    /5

    1.1K

    Total features

    71

    15 categories

    Most valued features by users

    Third-Party Integrations
    API
    Reporting/Analytics
    Alerts/Notifications
    Activity Dashboard
    Reporting & Statistics
    Chat/Messaging
    Contact Management

    Functionality contenders

    RingEX users reviews

    Overall Rating

    4.2

    /5

    1.1K

    Positive reviews

    81

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.09/10
    Rating distribution

    5

    4

    3

    2

    1

    628

    343

    147

    40

    37

    Pros
    I like the ability to video chat. Being a company of nearly 1000 people calls for a lot of meetings and we recently transitioned from LifeSize which has been nice.
    This is great phone solution company, competitively priced, industry leading ease of use for its customers, and very responsive and helpful support.
    It's very user friendly, they have great customer service. Our company has their own account manager which happens to be very helpful.
    Cons
    That's been my experience lately, which can be a pain if I inadvertently forget to open the application when I'm supposed to be called.
    The reporting is what I dislike most about RingCentral, it is very limited and often delayed or incorrect.
    When tasks are assigned to people, they quickly get lost among all the messages that are posted after the assigned-task notification.

    Overall rating contenders

    AvatarImg
    AvatarImg

    Anjan M.

    Customer Success Manager

    Management Consulting, 11-50 employees

    Review source

    Overall Rating

    Seems a like Zoom copy without the Zoom features

    Reviewed 3 years ago

    Transcript

    Anjan: Hi, my name is Anjan. I'm a managing director. For RingCentral Office, I give it a rating of four...

    AvatarImg
    AvatarImg

    Jeffrey K.

    Member Attorney

    Law Practice, 11-50 employees

    Review source

    Overall Rating

    The App is the Best

    Reviewed 4 years ago

    Transcript

    Jeff: Hello, my name's Jeff. I'm a partner at a small boutique firm. I give RingCentral Office a five...

    AvatarImg
    AvatarImg

    Max P.

    Computer Software, 201-500 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Very Cost Effecient Way to Provide Seamless Phone Service for Local and Remote Employees

    Reviewed 5 years ago

    I have had a positive experience with RingCentral. We use it for all remote employees and our local conference rooms. Once the IT team had the process down for adding groups and numbers everything has run smoothly.

    Pros

    RingCentral was very easy to setup for our local office as well as remote employees. We mainly went with RingCentral for this functionality. I could order and ship a phone to a remote employee or set up a phone number for remote employee without them needing a phone and all they would have to do is plug in the phone or log in to RingCentral to get going. Call routing and everything else was seamless to the remote employees.

    Cons

    There is a bit of a learning curve in configuring the different groups. The customer success team is there to help you get started over the phone and generally available to help whenever needed. It was a bit of a pain to get started, but this was in 2015. It was quite a few emails back and forth with an account rep to get the right plan and block of numbers.

    MM
    AvatarImg

    Michelle M.

    Nonprofit Organization Management, 51-200 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Affordable and Intuitive Option for Small Business

    Reviewed 2 years ago

    We were looking for an affordable, integrated platform that can be used for both internal collaboration and as an external calling solution. Our staff is grateful to no longer give out their cell numbers for calls, but to be able to get calls forwarded through the app. Overall, RingCentral MVP was easy to implement and we're satisfied.

    Pros

    RingCentral is convenient and easy to use, especially where we need it most- that is, making calls and sending texts to our clients and external partners from our app or desktop. Even for staff members who don't have extensions, it's easy to forward Voice Messages via email, since they come in as an attachment. Our team was moving from a dial-only system and had reservations about transitioning to...

    Cons

    Periodically, customer support will have you waiting for a long time. When there's a technical glitch, this can be an issue. However, it's only happened an handful of times, and we're overall satisfied.

    TB
    AvatarImg

    Thomas B.

    Food & Beverages, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6/10

    Share this review:

    Overall works really well but they WILL NOT STOP PESTERING for reviews/feedback

    Reviewed a year ago

    Their platform is solid. The features are extensive. The call quality is good. The configuration backend is a bit wonky. They simply beg for feedback way way WAY too often. This has been going on for years.To everyone at RingCentral reading this. You DO NOT have consent to contact me or our company about this feedback. It's disgusting I now have to write this every time I leave feedback to not get a followup call.

    Pros

    Features and functionality is great. Very extensive and works reliably. Apps are available for desktop, mobile, and tablet that all work pretty well (once you get past the takeover-popups)

    Cons

    THEY. WILL. NOT. STOP. PESTERING. FOR. FEEDBACK. I cannot go 24 hours without a popup/takeover/email/phone call from RingCentral BEGGING me to tell them what I think of the software and to announce whatever new feature they released. Just this week, 3 different phone calls begging for feedback. This morning I get "Desktop app refresh" begging me to turn on the new interface which showed a dozen different...

    TB
    AvatarImg

    Tina B.

    Accounting, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Great for managing faxes!

    Reviewed 2 months ago

    Overall, this is a good product and easy to use.

    Pros

    Ease of use and notifications so that I always know when a fax is received so that it may be distributed timely.

    Cons

    Unable to add all accounts without logging out and back in.

    CS
    AvatarImg

    Chirag S.

    Insurance, 51-200 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Call, text, fax and conference from anywhere

    Reviewed 3 years ago

    The overall experience with RingCentral is very positive. The sales and implementation cycle was smooth. Users got used to RingCentral very quickly and were excited for a different system of communication. The future needs of our company will be met with RingCentral. Using RingCentral now, we are able to reduce number of contracts, home grown systems, other vendors' system and unsupported systems in favor of cloud-based telephony. I am, and my company is, pleased with RingCentral.

    Pros

    RingCentral is a unified communication system. All types of communications stay in a single software. It's great to give a business partner your office number that they could call, text or fax. Video conferencing is easy. RingCentral can be used from a web browser, desktop application, tablet app or a phone app. The unification of all these communication in one spot makes it easy for business partners and customers to work with us.

    Cons

    RingCentral's video conferencing software and company chat system has opportunities for improvement. Video conference quality is not at par with Zoom. Company chat system is great but not as smooth and elegant as Slack. Those are two areas for improvement.

    Related categories