Momentum vs Microsoft Teams

Zoom Workplace

Google Meet

Webex Suite

RingEX

8x8 Work

MiVoice Business Solution

Compare Momentum and Microsoft Teams based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

MiVoice Business delivers a full communications solution with business phone features, chat and video messaging, audio and video conferencing, collaboration, and AI-integrated contact center capabilities that enables faster and more effective communications.

8x8 Work: Your all-in-one collaboration hub - phone, video, messaging. Secure unified communication for every employee, anywhere, any device.

Momentum Telecom is a leading service provider of cloud communications and collaboration solutions. It helps deliver integrated voice, video, and data solution that’s mobile, flexible and future proof, enabling employees to communicate freely with customers and partners in real-time.

Automatic Call Distribution

Call Center Management

Call Monitoring

Call Recording

Call Routing

Call Transfer

Caller ID

Live Chat

Reporting & Statistics

Reporting/Analytics

SIP Trunking

Third-Party Integrations

Unified Communications

Video Conferencing

VoIP

Momentum

Web-based

Network Engineer

The aspect I admire the most is how effortlessly it integrates Microsoft Teams with VOIP, creating a unified communication platform that is both efficient and effective.

Data and Operations Manager

The only complaint is that we are limited to 10 on our phone tree (which may have to do with our subscription level.).

Integrator

We have used several different phone providers throughout the years at our customer sites and none have been as stable and easy to administer as G12. The integration with Teams is excellent.

Senior Systems Engineer

Great throughout the process and post install support has been fantastic.

Sales and Mareting

G12 has the ability to scale seamlessly with a small business. As we grow as a business and our needs change, G12 usually has a solution or reasonable workaround.

Manager

They have set a benchmark in the industry with their zero wait times and unwavering commitment to excellence. Not to mention they have the lowest cost compared to their competitors.

veterinarian

The third party application used for voice-to-text translation for voicemails is terrible, most times the text it produces does not make any sense.

Web Developer

The phones we have from G12 have lots of features, and customer service is great when I've needed help.

IT Administrator

Really nice people and very helpful. Always responded quickly.

Paralegal

The thing I like most about this software is that it is easy to use.

IT Resource Consultant

The G12 staff are experienced and make life easy. The integrations with MS are the best I've worked with & reduce costs while increasing support.

Call transfers can be a little tricky sometimes. The speed dial buttons are annoying to program when you have lots of users.

Cash Treasury Management Service Specialist

User Friendly and the feature of seeing names of those calling in and if there isn't a name associated then over 90% of the time there is a number associated that I can research where it came from.

IT Consultant

G12 does an excellent job at retaining customers.

Branch Manager

The ease of customer service and consistency of service.

Sales/Marketing/Admin

This is for those that are not in the call center group. There is no indicator that shows the person is busy when in wrap-up mode - just on the phone (red) or available (green).

It is overall very easy to use and if there are issues, you submit a ticket or call and you are able to get the issues or answers to questions quickly.

IT Manager

When there is an issue, communication with team to find a solution is very quick.

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

Google Meet is a video conferencing platform for teams to communicate via messaging, voice, and video. Features include high-definition video and audio conferencing for up to 100 participants, multi-device chat sync, stored chat history, real-time captions, meeting recording function, and more.

Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

@mentions

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Agenda Management

Alerts/Notifications

Annotations

Application Management

Assignment Management

Audio Capture

Auto Framing

Automatic Transcription

Availability Indicator

Backup and Recovery

Calendar Management

Call Conferencing

Chat/Messaging

Collaboration Tools

Commenting/Notes

Communication Management

Conferencing

Contact Management

Data Import/Export

Desktop/Browser Sharing

Discussions/Forums

Document Management

Document Storage

Email Management

Email Reminders

Event Management

Event Scheduling

File Management

File Sharing

File Transfer

Host Controls

Interaction Tracking

Meeting Management

Meeting Notes

Microsoft Outlook Integration

Mobile Access

Mobile Screen Sharing

Multi-Channel Communication

Multi-Participant Screen Sharing

Multi-User Collaboration

On-Demand Webcasting

Online Voice Transmission

Polls/Voting

Presentation Streaming

Presentation Tools

Presenter Control Management

Private Chat

Project Management

Real Time Screen Sharing

Real-Time Chat

Real-Time Notifications

Real-Time Updates

Recording

Remote Access/Control

Role-Based Permissions

Screen Capture

Screen Mirroring

Screen Recording

Screen Sharing

Search/Filter

Social Media Integration

SSL Security

Surveys & Feedback

Tagging

Targeted/Locked Screen Sharing

Task Management

Template Management

Two-Way Audio & Video

User Management

User Profiles

Video Layouts/Views

Video Support

Virtual Backgrounds

Workflow Management

Microsoft Teams

Android

Windows

iPad

iPhone

Electrical engineer 

It has been an amazing platform for all our educational needs. This is probably the best product that a university or school can invest in especially during this pandemic situation.

Associate Software Engineer

Overall MS Teams is a very good software with amazing features and amazing customer support.

Claims Technical Specialist

Everything is extremely user friendly, with a nice graphical interface and all the other added integrated features are really a nice bonus too.

When video is being used and when a different background is used and when the person moves it looks very fake and weird.

Customer Support Manager

It has been great for sharing documents, doing presentations and it has been a great tool for keeping up with interdepartmental communication.

IT support

Great platform, user interface is user friendly and easy to follow. Many features like file sharing, wiki and many more which super helpful for every teams on the company.

Senior Medical Representative

I like the great number of functionalities in the software. The amount of security built into the software is relieving.

Production Supervisor

It has bad connection when working remotely. With a team of 30 on one call, we were getting every other word in and it made meeting ineffective.

Senior Software Engineer

Great integration with other working tools such as calendar, email. Great voice quality when calling.

Admissions Counselor

Great organizational opportunity to make a team of contact people per office/department. Love the ability to use other apps with it.

The screen sharing works like a charm, adding multiple to a call is easy and efficient. This will help any organization stay in touch with their employees.

teacher

The most frustrating part is that teams can crash if there are too many people on at once.

Project Manager

It has been pretty good. Kind of brought about by necessity because of COVID, but has made it easier to succeed as a team despite being distanced from one another.

IT Technician 

I use this software almost every hour and it's super easy to use. The fact you can share your screen with someone without needing to be in the call in my eyes is brilliant.

Eneering Documentation Administrator

Microsoft Teams has a user friendly interface and excellent call quality. It was easy for our team to adopt and has been a useful tool since implementation.

Social Media Manager

Threads can become confusing. Replies can get lost in larger messaging groups and conversations confused on the threads layout.

In Conclusion, Microsoft Teams is an impressive option that I rely on due to its capabilities as well as the peace of mind its security provides especially with the price tag it comes with.

Field Service Coordinator

Customer support is really good, I only had the need for them couple times and they were able to help me very quickly.

Momentum vs Microsoft Teams Comparison (2026)

Momentum

Microsoft Teams

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives